Best Western The Plaza Hotel Honolulu Airport - Free Breakfast

Hotels
•
Best Western
7.4 (3219 reviews)
3253 North Nimitz Highway , Honolulu , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Airport proximity
Friendly staff
Decent breakfast
Cons:
Noisy environment
Dated rooms
High parking fees

Categories

Cleanliness
6.9
General sentiment indicates the hotel is fairly clean but some issues were noted, such as outdated maintenance.
Service
8.4
Friendly staff noted in multiple reviews.
Location
7.9
Close to the airport, although noisy due to proximity to the highway.
Room Quality
6.4
Rooms are dated with maintenance issues; some mentioned gaps in doors leading to noise.
Amenities
7.4
Pool and breakfast are positive mentions, although some waste noted.
Value for Money
6.9
Mixed feedback about price, particularly relating to parking fees.
Food and Beverage
7.9
Breakfast was rated positively but with complaints about waste from disposables.
Overall Experience
7.4
Overall experience seemed acceptable for a short stay near the airport.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:09

Property Description

Luxurious Amenities
Featuring an outdoor pool and free WiFi, Best Western The Plaza Hotel offers a comfortable stay for all guests. The rooms are equipped with a refrigerator, microwave, TV with cable channels, and air-conditioning, ensuring convenience and entertainment during your stay.

Convenience at Your Fingertips
With an on-site restaurant, 24-hour front desk, and a business center, this hotel caters to all your needs. Whether you're here for business or leisure, rest assured that everything you require is easily accessible.

Prime Location
Located just 6 km from the Pearl Harbor USS Arizona Memorial and the Missouri Center, and 16 km from Downtown Honolulu, Best Western The Plaza Hotel provides the perfect base for exploring the city. Book now for a memorable stay!

Important information:

Best Western the Plaza is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.4
Based on 3219 reviews
Cleanliness: 6.9
Service: 8.4
Location: 7.9
Room Quality: 6.4
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.9
Overall Experience: 7.4
S
Susan • couple • us
7
Good place for proximity to airport with a shuttle service and good breakfast
Pros:

Beds were comfortable and we had a room on the quiet side away from freeway. It is very close to the airport and the shuttle is fast. Breakfast was good with lots of options. For one night to catch an early flight works.

Cons:

One elevator is out of operation so it was slow getting to our room on 8th floor. Hotel bathrooms should be updated.

2026-09-19 • via Nuitee
A
angela • couple • us
10
If I didn’t have events to attend, I could’ve stayed in and watched tv all day.
Pros:

Breakfast was a nice surprise.

Cons:

Nothing I didn’t like.

2026-09-17 • via Nuitee
C
christof • couple • de
3
Cons:

Der Straßenlärm ist unerträglich

2026-09-16 • via Nuitee
S
Seiichi • solo_traveller • jp
8
2026-09-16 • via Nuitee
U
Uwe A.Fischer • solo_traveller • de
6
2026-09-16 • via Nuitee
K
Ko • couple • ca
4
Pros:

Close to airport

Cons:

Noisy from high way

2026-09-15 • via Nuitee
G
George • couple • au
5
2026-09-15 • via Nuitee
S
Sheryl • couple • us
5
Okay place to stay in a pinch, good breakfast
Pros:

Close to the airport - great for a quick layover stay. Had a free airport shuttle. Great breakfast with large selection.

Cons:

We arrived at 2am and extremely tired after a difficult flight. Upon check-in, we were told at the front desk that we had to wait in the lobby for 10 minutes as their system reboots everyday at 2am. After 20 minutes and some pleading with the front desk staff, we finally got the key to our room. Seems like you shouldn’t have to wait that long, especially at that hour of the night. It is worth it to note that a few other parties were in the same situation.

Also, our room was right across from the very loud freeway. And our bed was uncomfortable.

2026-09-14 • via Nuitee
A
Albert • couple • gu
10
Otherwise we are very pleased with the services & the room
Pros:

Close proximity to eating places

Cons:

During the hurricane the power was shut down to the elevators there was no information to assist people with disabilities especially all the people on the higher floors especially for safety reasons

2026-09-14 • via Nuitee
N
Nell • solo_traveller • us
4
A place to sleep.
Pros:

It was close to the airport and had a shuttle. The staff was pleasant and helpful.

Cons:

Only one elevator was working. The property was not clean in the hallways, the carpet was old and worn. No sign that it’s been updated since the the 1980’s. The AC was very noisy.

2026-09-14 • via Nuitee
M
Merlan • family_with_children • us
6
Pros:

location close to airport

Cons:

we stayed in the older rooms. Air conditioner was leaking. Not an updated room.

2026-09-13 • via Nuitee
K
Karolina • couple • pl
8
2026-09-11 • via Nuitee
J
Joyna • solo_traveller • us
9
Pros:

The free breakfast

Cons:

The AC was facing away from bed. Couldn't adjust.

2026-09-11 • via Nuitee
T
Tatiana • couple • it
9
2026-09-11 • via Nuitee
C
Candice Nalani • family_with_children • us
6
2026-09-10 • via Nuitee
L
Lea • solo_traveller • us
9
2026-09-09 • via Nuitee
L
Lea • solo_traveller • us
9
2026-09-09 • via Nuitee
D
Dianne • couple • us
4
If you need to be near the airport, this is about your only option, but it's not great
Pros:

This place seems straight out of the 1970s and desperately needs a refresh. The bed was comfortable, and everything was clean and worked ok, but there is a LOT of room for improvement. Maybe my remembrance of former years' stays at Best Western chain hotels is outmoded, but while ok, this was definitely not on a par with what I remember.

Cons:

The A/C unit is very loud, enough to keep me awake. The Plaza Cafe restaurant no longer exists as such. There is a free breakfast, which is good, but there are only fast food restaurants near the hotel, so it would be really good if the restaurant that used to operate here was still available. The rooms are very near the busy roadways and are quite noisy. Everything seems pretty worn out and in need of upgrading, except the mattress, which was very comfortable. Basic maintenance (i.e. well draining sink, shower fixture that doesn't take advantage of full water pressure due to the pull-up mechanism to operate It being so worn that water continues to come out into the bathtub rather that delivering all water to the showerhead) seems not to be a priority.

2026-09-08 • via Nuitee
L
Lottie • couple • us
7
2026-09-06 • via Nuitee
T
Tonumaipe’a • couple • us
10
2026-09-05 • via Nuitee