Charlottetown Inn & Conference Centre

Hotels
5.8 (1587 reviews)
238 Grafton Street , Charlottetown , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Cons:
Renovation noise
Inconsistent room rates

Categories

Cleanliness
4.76
Room was clean but maintenance was lacking during the stay.
Service
7.23
Staff was helpful in addressing issues but initial accommodation was poor.
Location
8.27
Central location with great access to most areas of town.
Room Quality
5.72
Upgraded room was comfortable, but there were inconsistent rates for different rooms.
Amenities
4.25
Swimming pool access was limited and not accessible for disabled guests.
Value for Money
5.71
Charged different rates for rooms; overall value was questionable.
Food and Beverage
5.26
Breakfast options were limited compared to previous visits.
Overall Experience
5.23
Overall experience marred by renovations and noise disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:58

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in our indoor heated pool and enjoy the convenience of internet access in every room. Start your day right with a complimentary continental breakfast and explore the nearby waterfront just a short stroll away.

Home Away from Home
Savor the in-room coffee facilities and catch up on your favorite shows with cable TV. Upgrade to a room with a full kitchen for added flexibility during your stay.

Stay Active and Connected
Maintain your fitness routine at our on-site gym and rest easy knowing our 24-hour front desk is always available to assist you.

Ready to experience the perfect blend of comfort and convenience? Book your stay at the Charlottetown Inn & Conference Centre now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYG

Location

Guest Reviews

5.8
Based on 1587 reviews
Cleanliness: 4.76
Service: 7.23
Location: 8.27
Room Quality: 5.72
Amenities: 4.25
Value for Money: 5.71
Food and Beverage: 5.26
Overall Experience: 5.23
K
Ken • solo_traveller • ca
8
2026-10-13 • via Nuitee
S
sheetal • couple • gb
10
Brilliant
Pros:

Staff were incredibly pleasant. Room was super comfortable

Cons:

No eating facility but that’s because they are renovating the restaurant

2026-10-12 • via Nuitee
D
Doffy & Roger • couple • ca
8
good thank you
Pros:

Cool showers!!!

2026-10-11 • via Nuitee
K
Ken • solo_traveller • ca
3
Check before you book to make sure it's not under innovations
Pros:

Location

Cons:

Disappointing Stay — Not What I Expected

I was very disappointed with my stay at the Charlottetown Inn & Conference Centre. I booked a king-size room because, after a long trip, all I wanted was a clean, quiet room with a comfortable bed and the chance to sleep in. When I arrived, I was told the king was unavailable and was given two queen beds instead.

What made the experience worse was discovering that the hotel is undergoing construction. At 8:00 a.m., I was woken by the sound of a hammer drill working on concrete. For the $200 I paid, that was extremely disappointing. I feel guests should be clearly informed about major construction before booking, not after they've already paid.

I also tried to cancel, but was told the deposit was non-refundable because I booked through an app. I understand policies, but I was disappointed that nobody offered any reasonable solution or compensation.

Overall, a very disappointing stay. Be sure to ask about construction before booking.

2026-10-10 • via Nuitee
K
Katelin • couple • ca
10
2026-10-10 • via Nuitee
Y
yuntao • solo_traveller • cn
9
2026-10-08 • via Nuitee
H
Hugues • couple • ca
8
2026-10-08 • via Nuitee
V
Valerie • couple • ca
10
Pros:

Clean and comfortable

Cons:

Not much in the area

2026-10-07 • via Nuitee
K
Kelly • couple • ca
8
Very convenient for downtown access, and very affordable.
Pros:

Good location, great price.

Cons:

No restaurant, limited in room amenities.

2026-10-07 • via Nuitee
E
Elaine • family_with_children • ca
8
A pleasant surprise.
Pros:

The location was great. Within walking to many attractions. The staff were pleasant and helpful. After reading some poor reviews due to the construction, it was a pleasant surprise to see such a nice hotel and room.

Cons:

The fridge in our room was noisy.

2026-09-20 • via Nuitee
H
Helen • couple • ca
9
2026-09-18 • via Nuitee
S
Stephanie • solo_traveller • ca
5
Pros:

Downtown location was great, the staff member we meet when we arrived was lovely.

Cons:

Took 5min for the shower to get warm. The breakfast basket fruit had been there for a number of days. We did not get the room type we booked.

2026-09-17 • via Nuitee
R
Ronald • solo_traveller • us
4
2026-09-16 • via Nuitee
M
Michael • couple • ca
8
2026-09-15 • via Nuitee
K
kim • couple • ca
9
Great time ...will be back
Pros:

Staff were awesome & location was great so that we could walk to supper, show & drinks after

Cons:

Would have been nice to start morning with nice coffee with actual cream

2026-09-15 • via Nuitee
E
Elke • extended_group • ca
8
Gut gelegenes, neu renoviertes, ruhiges Zimmer.
Pros:

Das Hotel ist sehr zentral, nah an Downtown und Hafen gelegen. Alles ist in fußnähe erreichbar. Insgeamt war alles sehr gut, sauber, neu renoviert (im Conference Haus), die Betten bequem und nicht zu weich - und Deutsche aufgepasst: Man kann die Fenster öffnen!

Cons:

Meine Freunde, mit denen ich gereist bin, haben bemängelt, dass das Frühtück nur ein Korb voller Müsliriegel, Säfte, einem Apfel und einer Orange und einigen Cookies und Muffins bestand, der im Zimmer drapiert war.

2026-09-14 • via Nuitee
C
Chrystal • couple • ca
8
Stay was good, we were there for 2 nights. Location to downtown is great.
Pros:

Renovated room with full kitchenette and nice size bathroom/shower. Perfect room if you were staying longer on business.

Cons:

The bed was brutal, lumpy and felt unlevel. Upgrade the pillows also.

2026-09-13 • via Nuitee
E
Edith • solo_traveller • ca
3
Pros:

Breakfast bar in room. Bed was very comfortable.

Cons:

Yoilet plugged first thing when we arose. Had to use lobby bathroom.

2026-09-11 • via Nuitee
A
Allen • couple • ca
9
👌
Pros:

Location and super clean. Excellent staff.

2026-09-11 • via Nuitee
B
Bonny Ho • extended_group • ca
7
2026-09-04 • via Nuitee