Charlottetown Inn & Conference Centre

Hotels
5.1 (1290 reviews)
238 Grafton Street , Charlottetown , CA
+1 902-892-2461

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Prime downtown/walkable location
Friendly and helpful staff (many mentions)
Comfortable rooms and beds
Affordable price noted by multiple guests
Clean and quiet environment in several reviews
Cons:
Ongoing construction/renovation causing noise and disruption
No restaurant/cafeteria closed and very limited breakfast
Room type not always honored / booking issues
Smoking and loitering outside back entrance, limited security
Some room issues: noisy fridge, slow-to-warm shower, dated reception area

Categories

Cleanliness
6
Multiple reviews mention rooms are clean and comfortable; no major cleanliness complaints reported.
Service
6
Staff are frequently described as friendly and helpful, though there are notable service failures (not informing guests about closed cafeteria, room/booking issues and lack of compensation).
Location
7.5
Consistently praised as a downtown, walkable location close to attractions and amenities.
Room Quality
6.5
Rooms often called comfortable, well laid out and good size; isolated issues noted (noisy fridge, shower slow to warm, smoking outside entrance).
Amenities
3
Amenity offerings are limited: no restaurant while under renovation, minimal in-room amenities, and reception area/building described as dated or in need of updates.
Value for Money
4.5
Several guests praised affordability and price, but some felt the cost did not match the experience when construction or service problems occurred.
Food and Beverage
3
Food options are limited: cafeteria/restaurant closures reported, minimal continental breakfast offerings and cases where meal service was unexpectedly unavailable.
Overall Experience
4.3
Mixed overall: many guests enjoyed the staff, rooms and location, but construction noise, lack of food service and booking/room assignment issues led to several disappointing stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in our indoor heated pool and enjoy the convenience of internet access in every room. Start your day right with a complimentary continental breakfast and explore the nearby waterfront just a short stroll away.

Home Away from Home
Savor the in-room coffee facilities and catch up on your favorite shows with cable TV. Upgrade to a room with a full kitchen for added flexibility during your stay.

Stay Active and Connected
Maintain your fitness routine at our on-site gym and rest easy knowing our 24-hour front desk is always available to assist you.

Ready to experience the perfect blend of comfort and convenience? Book your stay at the Charlottetown Inn & Conference Centre now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYG

Location

Guest Reviews

5.1
Based on 1290 reviews
Cleanliness: 6
Service: 6
Location: 7.5
Room Quality: 6.5
Amenities: 3
Value for Money: 4.5
Food and Beverage: 3
Overall Experience: 4.3
M
Marie • couple • ca
10
Pros:

Chambre très confortable même si en rénovation très bien dormi

Cons:

Petit déjeuner pas assez de choix

2026-10-28 • via Nuitee
D
Driscoll • solo_traveller • ca
5
Very poor if I had been aware there was meal service I
Cons:

When I booked hotel stay I was told I would be able to have meals in the cafeteria. That didn't happen because the cafeteria was closed. I was not given that information until I arrived. I had a fall and suffered a broken hip so I had to counted on meal service.

2026-10-25 • via Nuitee
B
brenda • couple • ca
10
Pros:

Staffs are friendly and the inn is within reach of everything

Cons:

None

2026-10-23 • via Nuitee
W
William • couple • ca
8
Enjoying our stay and location
Pros:

Location

Cons:

No issues

2026-10-19 • via Nuitee
V
Virginia Lamb • couple • ca
7
Room was great and price was right.
Pros:

Continental breakfast were per person a muffin, 3 commercial wrapped bars a piece of fruit and bottle of juice. Coffee and tea in the room. Room was good size and well laid out.

Cons:

A lot of smoking happening outside the back entrance. Did not seem like there was any security or supervision of that area. Wondered if some of the people hanging out there were living there.

2026-10-17 • via Nuitee
P
Paradis • solo_traveller • ca
5
Pros:

Bien situé et environnement calme.

Cons:

Bâtiment de la réception, semble condamné et a vraiment besoin d'une mise à jour.

2026-10-15 • via Nuitee
M
MINDEL • couple • il
9
Pros:

ממוקם נהדר

2026-10-14 • via Nuitee
K
Ken • solo_traveller • ca
8
2026-10-13 • via Nuitee
S
sheetal • couple • gb
10
Brilliant
Pros:

Staff were incredibly pleasant. Room was super comfortable

Cons:

No eating facility but that’s because they are renovating the restaurant

2026-10-12 • via Nuitee
D
Doffy & Roger • couple • ca
8
good thank you
Pros:

Cool showers!!!

2026-10-11 • via Nuitee
K
Ken • solo_traveller • ca
3
Check before you book to make sure it's not under innovations
Pros:

Location

Cons:

Disappointing Stay — Not What I Expected

I was very disappointed with my stay at the Charlottetown Inn & Conference Centre. I booked a king-size room because, after a long trip, all I wanted was a clean, quiet room with a comfortable bed and the chance to sleep in. When I arrived, I was told the king was unavailable and was given two queen beds instead.

What made the experience worse was discovering that the hotel is undergoing construction. At 8:00 a.m., I was woken by the sound of a hammer drill working on concrete. For the $200 I paid, that was extremely disappointing. I feel guests should be clearly informed about major construction before booking, not after they've already paid.

I also tried to cancel, but was told the deposit was non-refundable because I booked through an app. I understand policies, but I was disappointed that nobody offered any reasonable solution or compensation.

Overall, a very disappointing stay. Be sure to ask about construction before booking.

2026-10-10 • via Nuitee
K
Katelin • couple • ca
10
2026-10-10 • via Nuitee
H
Hugues • couple • ca
8
2026-10-08 • via Nuitee
Y
yuntao • solo_traveller • cn
9
2026-10-08 • via Nuitee
K
Kelly • couple • ca
8
Very convenient for downtown access, and very affordable.
Pros:

Good location, great price.

Cons:

No restaurant, limited in room amenities.

2026-10-07 • via Nuitee
V
Valerie • couple • ca
10
Pros:

Clean and comfortable

Cons:

Not much in the area

2026-10-07 • via Nuitee
E
Elaine • family_with_children • ca
8
A pleasant surprise.
Pros:

The location was great. Within walking to many attractions. The staff were pleasant and helpful. After reading some poor reviews due to the construction, it was a pleasant surprise to see such a nice hotel and room.

Cons:

The fridge in our room was noisy.

2026-09-20 • via Nuitee
H
Helen • couple • ca
9
2026-09-18 • via Nuitee
S
Stephanie • solo_traveller • ca
5
Pros:

Downtown location was great, the staff member we meet when we arrived was lovely.

Cons:

Took 5min for the shower to get warm. The breakfast basket fruit had been there for a number of days. We did not get the room type we booked.

2026-09-17 • via Nuitee
R
Ronald • solo_traveller • us
4
2026-09-16 • via Nuitee