DoubleTree by Hilton Swindon Hotel

Hotels
•
Doubletree by Hilton
8 (1814 reviews)
Lydiard Fields, Great Western Way , Swindon , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and quiet
Cons:
Uncomfortable beds
Poor cleanliness
Expensive for the quality

Categories

Cleanliness
7.25
Several reviews indicated the rooms were not particularly clean, and towels were not fresh.
Service
9.25
Sophie in reception was highlighted for exceptional help, and other positive comments noted friendly staff.
Location
8.75
Many reviews praised the hotel's convenient location.
Room Quality
7.25
Rooms were mentioned to be old, uncomfortable, or cold, with bad beds reported in several instances.
Amenities
8.25
Average positive mentions of hotel facilities, but room issues were noted.
Value for Money
7.75
Some reviews expressed that the hotel was expensive for what it offered.
Food and Beverage
7.25
Food quality received mixed reviews, with several mentions of overcrowded dining spaces.
Overall Experience
8.25
General sentiment was mixed but positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:19

Property Description

Luxurious Accommodation DoubleTree by Hilton Swindon Hotel offers modern air-conditioned rooms with 32-inch HDTVs, internet connections, and stylish en-suite bathrooms, providing a comfortable stay for guests.

Dining Excellence Guests can indulge in delicious British cuisine at the 14Twelve Brasserie and Bar, while enjoying complimentary WiFi in public areas. The breakfast buffet offers a variety of Continental and cooked options to start the day right.

Convenient Amenities With a 24-hour gym, business center, and proximity to Windmill Hill Business Park, this hotel caters to both leisure and business travelers. Additionally, its strategic location near the M4 motorway allows for easy access to various attractions and business hubs.

Book your stay at DoubleTree by Hilton Swindon Hotel for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8
Based on 1814 reviews
Cleanliness: 7.25
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
C
Ciprian • couple • gb
8
2026-10-17 • via Nuitee
M
Michael • couple • gb
8
2026-10-16 • via Nuitee
J
Jenny • couple • gb
9
Great hotel and team
Pros:

Very welcoming team and great location

Cons:

Dog friendly hotel but no grass area for them to use!

2026-10-14 • via Nuitee
C
Clare • solo_traveller • gb
8
Pros:

Good location for midway stop to Wales

Cons:

Reviews about the bed were correct, very creaky and noisy every time you move

2026-10-14 • via Nuitee
G
Geoffrey • solo_traveller • gb
9
Pros:

Closeness to motorway, excellent restaurant

Cons:

Nothing.

2026-10-13 • via Nuitee
E
Eric • couple • gb
9
A great place to stay.
Pros:

The hotel was 2 minutes from the M4 so convenient for travel. Parking was very cheap with many spaces available. The hotel was lovely with efficient staff. The room was large,well decorated and very comfortable the bathroom was well equipped too.

Cons:

Everything was great.

2026-10-12 • via Nuitee
S
Sarah • couple • gb
5
Quick stay over near M4 and Swindon.
Pros:

Ample parking,good location off M4. Reasonable choice of breakfast and clean room.

Cons:

Uncomfortable bed.

2026-10-12 • via Nuitee
A
Ash740gl • solo_traveller • au
8
2026-10-12 • via Nuitee
R
Richard • couple • gb
8
2026-10-12 • via Nuitee
M
Mike • solo_traveller • gb
3
Poor, poor, poor!!
Pros:

The breakfast was delicious

Cons:

There is very little accessible parking that is not managed in any way. The bays are ALWAYS full of people parking without blue badges as they can't be bothered to drive slightly further around the building!
This was reported to staff during my previous visit with a manager "escalating" that issue, and then reported another 3 times across this visit, constantly with promises of action - and absolutely NOTHING has changed. The most action that took place was apparently some photos taken of the offending vehicles - with no plan of ANY next steps beyond that! It seemed rather pointless and tokenistic "action" rather than actually having a plan to ensure that those who need these spaces are given the opportunity to access them!
After contacting the hotel prior to arrival, I was promised that I would be allocated the closest room (of it's type) to reception due to having restricted mobility, but this was NOT honoured on arrival! The receptionist knew absolutely nothing about this conversation that took place by email - all clearly written in black and white!
I also sadly reported 3 different maintenance and cleaning issues within my room (which was an upgraded room that I had paid extra for) to reception after my first night stay - NONE of which had been fixed/actioned/resolved upon my return to the room over 12 hours later!! This did not include the general wear and tear that is starting to make some of the rooms look a little grotty now. They are certainly passed their best!
Sadly none of the reception staff seemed at all interested in resolving any issues, finding excuses, blaming other people, or just simply ignoring the very clear and simple information given.
The morning restaurant staff were attentive and professional. In fact, the breakfast was the only area I couldn't fault during this visit.

2026-10-11 • via Nuitee
I
ivy • family_with_children • gb
8
2026-10-11 • via Nuitee
K
kathleen • couple • gb
10
Pros:

Excellent location for our requirements.staff very polite and welcoming.Food good very clean

Cons:

Nothing found

2026-10-11 • via Nuitee
N
Nicola • solo_traveller • ie
8
2026-10-11 • via Nuitee
F
Fell • solo_traveller • gb
9
2026-10-11 • via Nuitee
J
Joanne • couple • gb
2
Wouldnt rush back
Pros:

Very good location

Cons:

Bed was very uncomfortable- couldn’t move without it creaking! Slept awful

2026-10-11 • via Nuitee
P
Paul • family_with_children • gb
8
2026-10-10 • via Nuitee
J
Jevgeni • solo_traveller • gb
2
2026-10-10 • via Nuitee
T
Tina • solo_traveller • gb
10
Pros:

Staff, venue and food

Cons:

The bed was a little uncomfortable for me

2026-10-10 • via Nuitee
G
Gareth • family_with_children • gb
3
2026-10-09 • via Nuitee
A
Anthony • couple • fr
8
2026-10-07 • via Nuitee