DoubleTree by Hilton Swindon Hotel

Hotels
•
Doubletree by Hilton
8 (1814 reviews)
Lydiard Fields, Great Western Way , Swindon , GB
+44 1793 881777

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and quiet
Cons:
Uncomfortable beds
Poor cleanliness
Expensive for the quality

Categories

Cleanliness
7.25
Several reviews indicated the rooms were not particularly clean, and towels were not fresh.
Service
9.25
Sophie in reception was highlighted for exceptional help, and other positive comments noted friendly staff.
Location
8.75
Many reviews praised the hotel's convenient location.
Room Quality
7.25
Rooms were mentioned to be old, uncomfortable, or cold, with bad beds reported in several instances.
Amenities
8.25
Average positive mentions of hotel facilities, but room issues were noted.
Value for Money
7.75
Some reviews expressed that the hotel was expensive for what it offered.
Food and Beverage
7.25
Food quality received mixed reviews, with several mentions of overcrowded dining spaces.
Overall Experience
8.25
General sentiment was mixed but positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:19

Property Description

Luxurious Accommodation DoubleTree by Hilton Swindon Hotel offers modern air-conditioned rooms with 32-inch HDTVs, internet connections, and stylish en-suite bathrooms, providing a comfortable stay for guests.

Dining Excellence Guests can indulge in delicious British cuisine at the 14Twelve Brasserie and Bar, while enjoying complimentary WiFi in public areas. The breakfast buffet offers a variety of Continental and cooked options to start the day right.

Convenient Amenities With a 24-hour gym, business center, and proximity to Windmill Hill Business Park, this hotel caters to both leisure and business travelers. Additionally, its strategic location near the M4 motorway allows for easy access to various attractions and business hubs.

Book your stay at DoubleTree by Hilton Swindon Hotel for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8
Based on 1814 reviews
Cleanliness: 7.25
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
S
Susan • couple • gb
9
The Double Tree has an ethos of care which makes is stand out from similar ranking hotels.
Pros:

Good sized bedroom very comfortable bed. Evening meal in the bar was generous and good quality. Breakfast next morning was again very good, a lot to choose from and all prepared very well.

2026-09-19 • via Nuitee
F
Farida • couple • gb
8
2026-09-19 • via Nuitee
J
janice • family_with_children • mt
10
2026-09-19 • via Nuitee
S
StuartS4830 • couple • gb
8
It met and exceeded our requirements for an overnight stop en-route to Cymru.
Pros:

Large, comfortable room. Good food and excellent service. Staff were great and very helpful. Good value for money.

Cons:

Very busy with coach parties, which resulted in the restaurant being crowded and noisy.

2026-09-18 • via Nuitee
K
Ka Po • family_with_children • hk
9
Value for money and comfortable
Pros:

The family room is big enough with air conditioning.

Cons:

The car park looks full and need to park far away from the entrance

2026-09-17 • via Nuitee
T
Terence • couple • gb
8
Pros:

Amazing staff. Great food. Staff in the bar and restaurant were outstanding!

Cons:

Charge for car park

2026-09-15 • via Nuitee
N
Nicholas • extended_group • gb
3
Not good at all.
Pros:

Breakfast ,and close to where we wanted to be.

Cons:

Large rip in duvet cover, only 2 coffee capsules for 3 people in a Deluxe family room. A terribly uncomfortable pull out sofa bed, for my 27 year old son with a mattress that was so thin that he hardly slept all night as the bars pushed in to him.
Parking was charged for which was not made very obvious on the booking.
Complained in the morning to front desk, who had obviously had complaints before on the sofa beds. When we replied to a questionnaire sent from the hotel, there was just an apology but no mention of compensation which should have been offered, especially because of the bed and supposed to have been a deluxe room.I replied to the Hotel regarding this but had no reply. The previous night we had stayed at a Mariot hotel which was far better in every way.

2026-09-15 • via Nuitee
R
Rachel • couple • gb
10
2026-09-13 • via Nuitee
C
Carl • solo_traveller • gb
8
2026-09-13 • via Nuitee
S
Smith • solo_traveller • gb
9
2026-09-12 • via Nuitee
V
Vicky • extended_group • gb
8
2026-09-12 • via Nuitee
G
Gary • couple • gb
7
2026-09-12 • via Nuitee
T
Tana • couple • gb
8
Great hotel at great price
Pros:

Spacious and convenient . Staff were great

Cons:

Can’t think of anything

2026-09-11 • via Nuitee
A
Ashforth • couple • gb
10
2026-09-10 • via Nuitee
P
paula • extended_group • gb
10
2026-09-08 • via Nuitee
C
Connor • family_with_children • gb
1
Pros:

Location

Cons:

Bed uncomfortable no sleep & staff rude

2026-09-06 • via Nuitee
B
Bhupinder • family_with_children • gb
2
2026-09-04 • via Nuitee
I
Inwards • solo_traveller • gb
10
Highly recommend and will return
Pros:

Spotlessly clean and the best breakfast

Cons:

There was nothing to dilike

2026-09-04 • via Nuitee
M
Martyn • family_with_children • gb
8
2026-09-03 • via Nuitee
C
Chris • solo_traveller • gb
1
Terrible
Pros:

Location

Cons:

Falsely advertising air con. It does not work in most rooms, the gym or the restaurant. The hotel gets dangerously hot the higher you go. Terrible staff and management, do not care. Gym has no air con, dangerous to work out.

2026-09-03 • via Nuitee