DoubleTree by Hilton Swindon Hotel

Hotels
•
Doubletree by Hilton
8 (1649 reviews)
Lydiard Fields, Great Western Way , Swindon , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and quiet
Cons:
Uncomfortable beds
Poor cleanliness
Expensive for the quality

Categories

Cleanliness
7.25
Several reviews indicated the rooms were not particularly clean, and towels were not fresh.
Service
9.25
Sophie in reception was highlighted for exceptional help, and other positive comments noted friendly staff.
Location
8.75
Many reviews praised the hotel's convenient location.
Room Quality
7.25
Rooms were mentioned to be old, uncomfortable, or cold, with bad beds reported in several instances.
Amenities
8.25
Average positive mentions of hotel facilities, but room issues were noted.
Value for Money
7.75
Some reviews expressed that the hotel was expensive for what it offered.
Food and Beverage
7.25
Food quality received mixed reviews, with several mentions of overcrowded dining spaces.
Overall Experience
8.25
General sentiment was mixed but positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:19

Property Description

Luxurious Accommodation DoubleTree by Hilton Swindon Hotel offers modern air-conditioned rooms with 32-inch HDTVs, internet connections, and stylish en-suite bathrooms, providing a comfortable stay for guests.

Dining Excellence Guests can indulge in delicious British cuisine at the 14Twelve Brasserie and Bar, while enjoying complimentary WiFi in public areas. The breakfast buffet offers a variety of Continental and cooked options to start the day right.

Convenient Amenities With a 24-hour gym, business center, and proximity to Windmill Hill Business Park, this hotel caters to both leisure and business travelers. Additionally, its strategic location near the M4 motorway allows for easy access to various attractions and business hubs.

Book your stay at DoubleTree by Hilton Swindon Hotel for a delightful and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8
Based on 1649 reviews
Cleanliness: 7.25
Service: 9.25
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
N
Nileka • extended_group • gb
10
2026-06-20 • via Nuitee
A
alberto • solo_traveller • gb
6
nice hotel with poor quality breakfast
Pros:

confortable room

Cons:

Orrible breakfast

2026-06-18 • via Nuitee
G
Gloria • solo_traveller • gb
9
2026-06-17 • via Nuitee
D
Dixie • solo_traveller • gb
9
Amazing
Pros:

The location was a great location for me especially after a long drive, the check in process was very easy and simple and the staff were very helpful

Cons:

There wasn't anything that I didn't really like to be honest, I am definitely going to be booking again

2026-06-15 • via Nuitee
M
Matthew • couple • gb
10
2026-06-14 • via Nuitee
G
Graham • solo_traveller • gb
3
Pros:

Nothing

Cons:

Room cold
Bed creaked when you moved
Not allowed to eat in restaurant due to coach party. Bar tables sticky.

Told wrong breakfast time at check in
Enable to get a coffee in restaurants before 7am

Worst stay in a hotel ever.

2026-06-13 • via Nuitee
S
Spencer • solo_traveller • gb
10
2026-06-10 • via Nuitee
C
cox • solo_traveller • gb
8
2026-06-10 • via Nuitee
A
Ajay • family_with_children • gb
6
Cons:

Bed

2026-06-08 • via Nuitee
K
Kathryn • solo_traveller • gb
8
Pros:

The cookies!

2026-06-08 • via Nuitee
J
John • couple • gb
8
2026-06-08 • via Nuitee
J
John • solo_traveller • gb
9
2026-06-08 • via Nuitee
R
Ricky • couple • br
3
Multa ao hospede
Cons:

Me deram uma multa por estar com o carro no estacionamento do hotel ! Isso é um absurdo e nao consegui tirar a multa ate agora ! O carro era alugado e a locadora nao quis nem saber

2026-06-06 • via Nuitee
G
Geetha • family_with_children • gb
10
2026-06-04 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

As usual we were pleased with our stay, room very comfortable.

Cons:

Nothing! Would visit again as we have family not too far away.

2026-06-02 • via Nuitee
J
Julie • solo_traveller • gb
7
Pros:

Comfortable and clean, good bed, and location easy from M4

Cons:

Reception Staff were poor. Disinterested and disengaged.

2026-06-02 • via Nuitee
H
Henry • family_with_children • gb
10
2026-06-02 • via Nuitee
M
micheala • couple • gb
10
2026-06-02 • via Nuitee
L
Lisa • solo_traveller • gb
10
Extremely helpful staff, told me where I could find a large park to walk my dogs on arrival.
Pros:

Large clean room, plenty of room for the two large crates for my dogs. Comfortable large bed and nice shower room. Great value for the price, and only 30 minutes from where I needed to be the next day.

Cons:

Nothing.

2026-06-01 • via Nuitee
L
Louise • solo_traveller • gb
1
Over hot and bothered and the bed was so uncomfortable didn’t sleep at all
Pros:

Clean

Cons:

No air con and the weather was at 30 bed was so uncomfortable had a shit or mattress protector on which were too small and a line just dug in all night, pillows were really bad.

2026-06-01 • via Nuitee