Chateau Jasper

Hotels
8.3 (1452 reviews)
96 Gelkie Street , Jasper , CA
+1 800-468-8068

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

8.3
Based on 1452 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
D
Douglas • family_with_children • gb
5
2026-10-28 • via Nuitee
W
Weingarten • couple • mx
10
2026-10-28 • via Nuitee
C
Charlotte • family_with_children • gb
8
Pros:

Excellent size rooms and beds were very comfy.
Good pool.
Nice and helpful staff

Cons:

Changing rooms for pool were very small. We were lucky as there was no one else there.

2026-10-27 • via Nuitee
D
Damien • family_with_children • au
9
2026-10-26 • via Nuitee
M
Michael • solo_traveller • au
6
2026-10-24 • via Nuitee
A
Audrey • family_with_children • ca
9
2026-10-22 • via Nuitee
Z
Zubaida • couple • pt
6
Average hotel good location
Pros:

The room had comfortable beds and big rooms. Location of hotel was good although parking could have been better

Cons:

The bathrooms were so small it was hard to operate. The staff was very varied in quality - one or two were really cooperative and polite and others were moody and distant

2026-10-21 • via Nuitee
J
Jack • couple • gb
6
Pros:

Staff were friendly and attentive.
Shower was clean and hot, comfy beds.
Good location.

Cons:

The whole property and rooms were very old fashioned and very dated. The price was also quite steep for the quality of the rooms.

2026-10-21 • via Nuitee
D
Donna • couple • ca
9
a comfortable enjoyable stay
Pros:

Large well-equipped room with two benches for suitcases - often there is only one. Included kettle, coffee maker, fridge and microwave along with a small sink. Comfortable bed and pillows. We were able to adjust the heat in the room so didn't overheat!

2026-10-21 • via Nuitee
M
Mel • family_with_children • ca
6
Pros:

We liked the location. Quiet.

Cons:

Dirty bedsheets. Desk receptionist, Elisha, was very unfriendly. Her customer service skills are absolute crap.

2026-10-20 • via Nuitee
K
Kate • extended_group • gb
6
Not what I had hoped for
Pros:

Good loaction. We loved Jasper.

Cons:

We had a knock on our door at 10.50pm one night from a member of staff to say we had been reported for being noisy!! We had the tele on, that was all. I was on holiday and expected that I would be able to talk and watch tv in my own room when I wanted to!

2026-10-20 • via Nuitee
J
Jim • couple • us
7
Not impressed with the hotel. And very expensive
Pros:

Close to town

Cons:

We had a lot of luggage. Our room was in the first floor. There were stairs to get to our room so we couldn’t use a trolley. So we had to make three trips to get things into the room. The sand for departure

2026-10-20 • via Nuitee
N
Nayoung • family_with_children • gb
10
Pros:

위치, 청결도, 뷰.. 등등 흠 잡을 게 크게 없었습니다.

Cons:

Nothing

2026-10-20 • via Nuitee
J
JOSE DAVID • family_with_children • es
8
2026-10-19 • via Nuitee
S
sukhdev • extended_group • gb
8
Good stay but quite pricey.
Pros:

Location was nice, facilities were nice and had indoor parking.

Cons:

The prices was quite expensive, and breakfast was not included.

2026-10-18 • via Nuitee
W
Weingarten • couple • mx
1
2026-10-16 • via Nuitee
M
merrick • solo_traveller • us
4
Not worth it
2026-10-15 • via Nuitee
N
Nomad Reporters • solo_traveller • it
7
Prezzo molto più alto rispetto alla qualità
Pros:

Posizione comoda, a pochi passi dal centro.

Cons:

A Jasper gli alloggi sono molto costosi ma questo è davvero troppo costoso per quello che vale. La camera sembra più quella di un motel e la colazione è carissima e davvero scarsa. Inoltre, non dispone di una laundry e per averne una bisogna andare all'hotel a fianco.

2026-10-15 • via Nuitee
C
Chang • extended_group • ca
10
2026-10-14 • via Nuitee
J
Jannie Bager • family_with_children • dk
10
2026-10-14 • via Nuitee