Chateau Jasper

Hotels
8.3 (1370 reviews)
96 Gelkie Street , Jasper , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1370 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
M
Meike • extended_group • de
10
2026-06-13 • via Nuitee
T
THI THANH HUYEN • extended_group • vn
8
Pros:

Sạch sẽ

2026-06-12 • via Nuitee
B
Brian • solo_traveller • gb
8
Pros:

Great stay at hotel

Cons:

All good

2026-06-11 • via Nuitee
M
Mary • couple • ca
8
Great stay!!!
Pros:

Good hospitality, clean, 10 minutes from downtown, underground parking.

Cons:

Breakfast not included

2026-06-10 • via Nuitee
R
Rajinder • extended_group • ae
8
Good location, comfortable stay
Pros:

Location was good

Cons:

House keeping needs improvement. Lady was just trying to get over without proper bed making or bathroom cleaning

2026-06-10 • via Nuitee
C
Cornelis • solo_traveller • nl
8
2026-06-10 • via Nuitee
D
Donald • solo_traveller • au
8
2026-06-09 • via Nuitee
M
Maxime • extended_group • ca
4
Cons:

$600 for a crappy room 0 value

2026-06-07 • via Nuitee
S
Sunsook • family_with_children • us
9
Pros:

Room is very clean.

2026-06-06 • via Nuitee
E
Emma • couple • nl
8
2026-06-06 • via Nuitee
A
Adam • family_with_children • au
9
2026-06-06 • via Nuitee
S
Safaa • solo_traveller • au
7
Pros:

Excellent location
Clean
Modern

Cons:

Wifi didn’t work
A bit overpriced

2026-06-05 • via Nuitee
N
Nina • extended_group • ca
7
Location very good. Overall we enjoyed our time in Jasper.
Pros:

All was fine, except that housekeeping was poor. Bathroom never cleaned, carpet never vacuumed.

Cons:

Sink and toilet should have been cleaned. Coffee and tea should have been replaced daily.

2026-06-05 • via Nuitee
N
Nahae • solo_traveller • kr
9
Pros:

The hot tub was really nice! The staff were very helpful as well!

2026-06-04 • via Nuitee
J
Jayaprakash • extended_group • in
7
A pleasant stay
Pros:

Location

Cons:

None

2026-06-03 • via Nuitee
P
Paul • couple • gb
10
Was great place to use as base in jasper
Pros:

Everything great and peaceful location

Cons:

Nothing

2026-06-02 • via Nuitee
S
Steffi • solo_traveller • de
9
2026-06-02 • via Nuitee
A
ANDREW • couple • gb
6
Generally adequate, a few minor problems.
Pros:

Loan of bear spray was much appreciated but thankfully not needed

Cons:

Blocked toilet, room key malfunction. Slightly out of town

2026-06-02 • via Nuitee
Z
Zoltán • couple • hu
8
Nice location
Pros:

Private parking next to hotel, We liked the location: short walking distance from grocery, coffee shops, downtown but a little bit away from the biggest crowds, big room size

Cons:

Pricy, weak water pressure in shower

2026-06-01 • via Nuitee
S
Shanker • extended_group • us
5
2026-05-31 • via Nuitee