Chateau Jasper

Hotels
8.3 (1441 reviews)
96 Gelkie Street , Jasper , ca
+1 800-468-8068

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

8.3
Based on 1441 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
B
Betty • family_with_children • de
9
Great mountain stay.
Pros:

I liked the location and the professionalism of this hotel. The pool was great.

Cons:

I would have liked breakfast to be included in the price - and I couldn’t really locate the fitness gym.

2026-08-07 • via Nuitee
C
chanhyun • solo_traveller • kr
10
Pros:

깨끗하고 모든 시설이 좋았습니다. TV가 신형이라 넷플릭스도 시청됩니다.

Cons:

시내와 거리가 있어서 걸어 가는 거리가 좀 있습니다.

2026-08-07 • via Nuitee
T
Terry • couple • fr
10
Très bon séjour à Jasper
Pros:

Emplacement et confort. La chambre était grande et agréable. Le restaurant est très sympathique.

2026-08-05 • via Nuitee
R
ROB • family_with_children • ca
9
Amazing stay. Great hospitality
Pros:

Staff was amazing. Not really set for larger vehicles. Perhaps because of busy season. Had to park vehicle at further distance

2026-08-03 • via Nuitee
A
Angel Jose • couple • es
9
Buena relación calidad precio en el pueblo de Jasper
Pros:

Habitación muy amplia y cómoda. Parking gratuito. Personal muy amable.

Cons:

Que no tenga opción de desayuno buffet incluido en la habitación. Algo alejado del centro del pueblo.

2026-08-03 • via Nuitee
F
Florian • extended_group • nl
2
Pros:

Zeer verouderd, veel lawaai op de kamers, ramen sluiten niet, faciliteiten zoals jacuzzi’s verouderd en functioneren niet. De prijs staat niet in verhouding met de kwaliteit.

2026-08-02 • via Nuitee
H
Helen • couple • za
8
2026-07-25 • via Nuitee
B
Benjamin • couple • au
8
Very comfortable
Pros:

Room was beautiful and spacious and well appointed. Cleanliness was great. Bed was very comfortable. Carparking was easy. We really enjoyed our stay at Chateau Jasper.

Cons:

Nothing that I didn't like about this stay.

2026-07-25 • via Nuitee
C
Charles John • couple • ae
7
2026-07-24 • via Nuitee
R
robert • couple • gb
9
Nice hotel, good location.
Pros:

Clean , spacious rooms, nice restaurants

Cons:

Nothing

2026-07-24 • via Nuitee
G
Gabriele • couple • it
8
2026-07-23 • via Nuitee
A
Adam • solo_traveller • ca
8
2026-07-23 • via Nuitee
I
Inna • couple • ca
9
Pros:

Beautiful Jasper

Cons:

It was so expensive to stay one night.

2026-07-22 • via Nuitee
M
MARÍA CRUZ • family_with_children • es
7
2026-07-21 • via Nuitee
E
Etsuko • couple • jp
7
2026-07-19 • via Nuitee
J
Jason • solo_traveller • ca
8
Far and wide
Pros:

The Town of Jasper was awesome but we weren't sure if we were in Canada or India.

Cons:

Pictures of the pool on the site show a false view of beautiful nature and trees when there is actually just a paved parking lot, cars and the next building.

2026-07-16 • via Nuitee
V
vojtech • family_with_children • sk
9
Pros:

nice walking to the Jasper centre.
quite neighborhood

2026-07-15 • via Nuitee
P
Parishmita • couple • us
8
2026-07-15 • via Nuitee
H
Hans • solo_traveller • be
8
2026-07-15 • via Nuitee
T
Takashi • couple • jp
8
良いホテルです。
Pros:

快適でした。、

Cons:

外出のカードをかけておかないと、部屋の掃除を一切されない事。

2026-07-15 • via Nuitee