Chateau Jasper

Hotels
8.3 (1420 reviews)
96 Gelkie Street , Jasper , ca
+1 800-468-8068

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Hot tub not working
Inflexible management
Breakfast selection limited

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, indicating that the rooms were clean.
Service
8.7
The staff was frequently described as friendly and accommodating.
Location
8.74
Convenient location noted in multiple reviews.
Room Quality
8.19
Mixed reviews; some found rooms dated but comfortable.
Amenities
8.22
Amenities were generally well-received, though some were noted as not functioning.
Value for Money
8.38
Some discrepancies on breakfast pricing but overall a good value mentioned.
Food and Beverage
7.73
Some negative feedback regarding the breakfast selection.
Overall Experience
8.2
Enjoyed by many but marred by a couple of negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Luxurious Amenities and Convenient Location

Experience the ultimate comfort at Chateau Jasper with an indoor pool, hot tub, and a delicious breakfast at Silverwater Grill. Located in Jasper National Park, just a short drive away from popular attractions like Jasper Tramway and Maligne Lake.

Modern Comforts and Wellness Facilities

Relax in style in air-conditioned rooms equipped with a flat-screen TV and free WiFi. Unwind in the indoor hot tub or break a sweat in the modern gym. Don't forget about the convenience of meeting rooms and heated underground parking.

Explore Jasper's Natural Wonders

Venture out to Athabasca Falls and Miette Hotsprings for a day of adventure, both within a scenic drive from Chateau Jasper. Book now for an unforgettable stay amidst the beauty of Jasper National Park.

Important information:

When booking 10 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for CAD 25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1420 reviews
Cleanliness: 8.23
Service: 8.7
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.2
H
Helen • couple • za
8
2026-07-25 • via Nuitee
B
Benjamin • couple • au
8
Very comfortable
Pros:

Room was beautiful and spacious and well appointed. Cleanliness was great. Bed was very comfortable. Carparking was easy. We really enjoyed our stay at Chateau Jasper.

Cons:

Nothing that I didn't like about this stay.

2026-07-25 • via Nuitee
R
robert • couple • gb
9
Nice hotel, good location.
Pros:

Clean , spacious rooms, nice restaurants

Cons:

Nothing

2026-07-24 • via Nuitee
C
Charles John • couple • ae
7
2026-07-24 • via Nuitee
G
Gabriele • couple • it
8
2026-07-23 • via Nuitee
A
Adam • solo_traveller • ca
8
2026-07-23 • via Nuitee
I
Inna • couple • ca
9
Pros:

Beautiful Jasper

Cons:

It was so expensive to stay one night.

2026-07-22 • via Nuitee
M
MARÍA CRUZ • family_with_children • es
7
2026-07-21 • via Nuitee
E
Etsuko • couple • jp
7
2026-07-19 • via Nuitee
J
Jason • solo_traveller • ca
8
Far and wide
Pros:

The Town of Jasper was awesome but we weren't sure if we were in Canada or India.

Cons:

Pictures of the pool on the site show a false view of beautiful nature and trees when there is actually just a paved parking lot, cars and the next building.

2026-07-16 • via Nuitee
V
vojtech • family_with_children • sk
9
Pros:

nice walking to the Jasper centre.
quite neighborhood

2026-07-15 • via Nuitee
P
Parishmita • couple • us
8
2026-07-15 • via Nuitee
H
Hans • solo_traveller • be
8
2026-07-15 • via Nuitee
T
Takashi • couple • jp
8
良いホテルです。
Pros:

快適でした。、

Cons:

外出のカードをかけておかないと、部屋の掃除を一切されない事。

2026-07-15 • via Nuitee
J
Jerana • extended_group • ca
9
Very good
2026-07-12 • via Nuitee
R
Rebecca • solo_traveller • us
7
Good value
Pros:

The restaurant was surprisingly good! The beds were very comfy and the room large and clean.

Cons:

Tough to find parking and get to the room. Gym was out of service and had to go to next door property to use the hot tub.

2026-07-12 • via Nuitee
S
Sumant • extended_group • in
7
Cons:

House keeping…. Bathrooms not cleaned properly for all the 3 days! Very perfunctory work.

Pillow cover was smudged mad not changed , again for the 3 days.

2026-07-11 • via Nuitee
S
sadaqat • extended_group • sa
9
Loved it
Pros:

Cleaniness, closeness to city

Cons:

Good staff , old building but exceptionally clean and well kept

2026-07-11 • via Nuitee
H
Henrik • family_with_children • de
6
Zum Übernachten okay, Preis-Leistungs-Verhältnis stimmt nicht.
Pros:

Eine Übernachtungsmöglichkeit in Jasper mit sehr freundlichem Personal. Die Zimmer sind sauber, die Einrichtung ist etwas in die Jahre gekommen und in Anspruch genommen.

Cons:

Der Pool und vor allem die sehr kleinen Fitness-Einrichtungen sind meiner Meinung nach eine Zumutung und unbenutzbar. Deutlich in die Jahre gekommen und schmutzig. Es gibt nicht einmal Hanteln. Der Pool ist mäßig warm und recht klein. Der Hot-Tub ist ebenfalls angeschmuddelt. Kalkflecken, Feuchtigkeitsschäden, blinde Fensterscheiben. Die 1980er-Jahre lassen grüßen.

2026-07-09 • via Nuitee
P
Paloma • extended_group • es
8
Para una noche no está mal
Pros:

Las camas son cómodas

Cons:

Que había que pagar el desayuno aparte y tampoco era demasiado bueno, es un poco antiguo y el baño muy pequeño.

2026-07-09 • via Nuitee