UNA Hotels Capotaormina

Hotels
Gruppo UNA
8.9 (2844 reviews)
Via Nazionale 105 , Taormina , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Exceptional views
Friendly staff
Clean and comfortable rooms
Cons:
Rooms were a little noisy
Shower drain clogged
Air conditioner old
Room and bathroom need refurbishment

Categories

Cleanliness
8.79
Overall cleanliness is mentioned positively stating that the hotel is very clean.
Service
9.26
The staff was noted to be friendly and provided great service.
Location
9.8
Great location with exceptional views and proximity to the sea.
Room Quality
8.25
Some reviews indicate that rooms were a little noisy and needed a refresh.
Amenities
8.78
Amenities such as the pool and breakfast were positively highlighted.
Value for Money
8.74
Response expected for the value provided against cost, generally satisfactory.
Food and Beverage
8.29
Food quality received mixed reviews but breakfast was noted as very good.
Overall Experience
9.26
Overall sentiment is overwhelmingly positive with guests expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:56

Property Description

Breathtaking Views
UNAHOTELS Capotaormina offers a unique experience with its stunning location below Taormina, surrounded by the sea. Enjoy the amazing views of Giardini Naxos Bay and Isola Bella Island right from your balcony.

Luxurious Amenities
Relax and unwind at the private beach accessible through a lift carved into the rock, or take a dip in the sea-water swimming pool. The hotel also features a gym with a trainer, a beauty salon, and three restaurants serving delicious international, Sicilian, and Mediterranean cuisine.

Convenient Services
Benefit from the hotel's jeweler, outdoor car park, and free shuttle bus to/from Taormina center. Book boat excursions in the summer for a memorable experience. Don't miss out on this extraordinary opportunity to stay at UNAHOTELS Capotaormina.

Important information:

Please note, treatments at the beauty salon are available at extra cost.

Please note that the property can only allow pets with a maximum weight of 20 kilos. An extra charge of € 25 per pet, per stay, applies.

A maximum of 1 pet of up to 20kg per room is allowed. Pets are not accepted at the property between June 13 and September 19.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

8.9
Based on 2844 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 9.26
Y
Yuqiao couple cn
9
Pros:

Renovated room with newer facilities, nice services, easy access to beach and great sea views

Cons:

Breakfast could be a bit more varied.

2026-06-13 via Nuitee
B
Billy solo_traveller us
8
Pros:

Beautiful location with fantastic amenities. The private beach and pool and dining options were great. Very clean and excellent staff

Cons:

The bathroom was very dated and old. The shower/tub was an accident waiting to happen and the shower head was awful and felt like it was from the 70's.

2026-06-13 via Nuitee
T
Thomas couple au
10
Beautiful location, really cool cave link between beach and pool. Staff so friendly, amazing place! Highly recommend
Pros:

Everything was amazing

2026-06-13 via Nuitee
H
Hank extended_group us
10
2026-06-12 via Nuitee
G
Gaelle couple fr
10
2026-06-12 via Nuitee
J
Juan martin solo_traveller ar
5
Pros:

La ubicación del hotel

Cons:

Mi habitación esta justo frente donde las mucamas guardaban todo para limpiar las habitaciones , mucho ruido y no se podía descansar. Realize una reserva en la mesa 34 para cenar y no fue respetada.

2026-06-11 via Nuitee
R
Renata couple br
9
Valeu a pena
Pros:

Localização, comodidade das vans que levam ao centro da Taormina, praia particular

Cons:

Alguns funcionários da recepção não eram tao amigáveis e nao deram o late check out de apenas uma hora a mais. O check eh ate as 12h eu pedi ate as 13 apenas

2026-06-11 via Nuitee
N
Nomy couple gb
8
No air conditioning despite advertised
Pros:

Cave walk to the pool

Cons:

No air conditioning despite us booking an a/c room. Told they don’t switch on the a/c until the summer months.

You had to iron in one specific room near the breakfast area:

2026-06-10 via Nuitee
S
Sean couple ua
5
Would definitely will not come
Pros:

The views are breathtaking and are the main reason this hotel receives any positive score from me. The location, private beach, and pool area are truly beautiful and make for a unique setting in Taormina.

Cons:

almost everything else fell short of expectations for a hotel charging €600+ per night. The rooms are very old, outdated, and in need of renovation. While we could overlook this because of the incredible views, the overall value for money is difficult to justify.

What ultimately ruined our experience was the way we were treated by hotel management. We invited friends to join us during the day and were never informed during booking or check-in that any special authorization was required for visitors. Instead of politely explaining the policy, management approached the situation with suspicion and accusations, making our guests feel unwelcome.

The most upsetting part was the treatment of my pregnant wife, who was repeatedly questioned about whether she was a hotel guest despite being a registered guest staying at the hotel. She was publicly embarrassed in front of our friends and other guests, which left her extremely upset.

I fully respect a hotel’s right to enforce its rules, but I do not believe paying guests should be treated in this manner. The lack of communication regarding the policy and the way the situation was handled completely overshadowed what should have been a special trip.

For the price paid, I expected much better hospitality and professionalism.

2026-06-10 via Nuitee
K
Kasia couple pl
7
Don’t expect too much, you won’t be disappointed
Pros:

Location is perfect

Cons:

Rooms and halls were oldish

2026-06-09 via Nuitee
M
Maruzza Tereza couple br
10
Excelencia
Pros:

Beleza e conforto

Cons:

nada

2026-06-09 via Nuitee
X
XAVIER couple ch
7
De très bons moments dans un hôtel aux infrastructures (plage + piscine) atypiques au milieu des rochers… et ce malgré l
Pros:

Le cadre, la piscine et ses aménagements dans la roche, son buffet du petit déjeuner et ses équipements sportifs

Cons:

La déco de la chambre, désuète style année 90. Cela mériterait une petite rénovation 😉 tant au niveau de la deco que du mobilier et des salles de bains

2026-06-08 via Nuitee
J
Janine extended_group gb
10
Fabulous
Pros:

The location was superb .
Loved the Pool area and the beach but did need beach shoes as stoney.
They upgraded us which was fabulous
Stafff were all good and service was great couldn’t fault them.
Would return there
Shuttle to Toramina was very useful too

Cons:

In the bedroom the TV was put in front of the only mirror .
The TV should be wall mounted where it is and one or two mirrors put in alcove above other table and maybe one on wall down by side of bed.
Women need mirrors !!
There was not one either in the dressing room
The bathroom was ok but dark looking in mirror there fir makeup
We were on the fourth floor
That’s about it

2026-06-08 via Nuitee
N
Nicoletta extended_group it
10
2026-06-08 via Nuitee
R
Rudolf couple at
9
2026-06-08 via Nuitee
L
Lisl couple au
10
2026-06-08 via Nuitee
S
Stefano couple us
9
Pros:

great hotel, food, location, ambiance, service, view of Etna from breakfast terrace;

Cons:

too expensive, and shuttle bus shall be much more frequent than every 30 min since the hotel was full

2026-06-07 via Nuitee
B
Bruna solo_traveller ch
7
Only worthy due to their facilities
Pros:

The highlights of the hotel are its pool and private beach, which are truly beautiful. I also think that their complimentary shuttle to Taormina is worth mentioning (every way up or down costs ~20,00...).

Cons:

- Rooms are super outdated, and really lack some renovation. I must say, they were quite disappointing for the high price you pay.
- Pool/beach snacks and small bites are quite mediocre and expensive. Their poke bowls are the most weird ones I've ever had, with a mix of ingredients that didn't make any sense.
- Their main restaurant "Le Grand Bleu" is a trap...mediocre food and highly expensive for what they deliver.

2026-06-07 via Nuitee
P
Peter solo_traveller at
5
Tolle Lage ! Veraltetes Hotel.
Pros:

Die Lage am Meer

Cons:

Ausstattung sehr veraltet

2026-06-07 via Nuitee
M
Maria Beatriz couple br
10
2026-06-06 via Nuitee