The Charles

Hotels
8.8 (3574 reviews)
Josefska 1 , Prague , cz

listing image 1
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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Staff attitude in one instance

Categories

Cleanliness
8.2
Some reviews indicated issues with noise and room temperature, impacting cleanliness perception.
Service
9.2
Most reviews praised the staff as friendly and helpful, though there was one negative experience.
Location
9.2
Consistently praised across multiple reviews for its proximity to attractions.
Room Quality
8.7
Described as classy and spacious, contributing positively to the overall experience.
Amenities
8.7
Amenities like breakfast were highlighted positively, although noise was an issue.
Value for Money
8.7
General perception of good value, though some concerns were raised about specific offerings.
Food and Beverage
8.7
Breakfast was frequently mentioned as excellent, with a wide variety of options.
Overall Experience
9
Overall guest satisfaction was high, with many positive remarks about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:52

Property Description

Historic Charm and Modern Comforts

Convenient Location
Situated just 100 meters from Charles Bridge, The Charles hotel offers easy access to Prague Castle and other major attractions. The Malostranská Metro Station is also within walking distance.

Unique Experience with "Prague Unlocked" Campaign
Participate in the exclusive "Prague Unlocked" campaign during your stay and earn points to enjoy various cultural experiences for free. From museums to guided tours, make the most of your visit to Prague.

Cozy Rooms and Delicious Dining
Relax in rooms equipped with modern amenities like flat-screen TVs and minibars. Start your day with a delicious buffet breakfast at the on-site restaurant and unwind with a drink at the bar.

Book your stay at The Charles hotel now to experience the perfect blend of history and luxury in Prague.

Important information:

The hotel uses its own exchange rate if payment is made by credit card or in cash in CZK. Thus the amount payable at the hotel may slightly differ from the one indicated on the web page.

Please note that all photos are illustrative. The room reserved may slightly vary from the images shown.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 40 per day.

Location

Guest Reviews

8.8
Based on 3574 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
D
Dominick Job • couple • no
10
2026-05-22 • via Nuitee
B
Bryan • solo_traveller • us
10
It was perfect!
Pros:

It was clean and wonderful staff. Perfect location.

2026-05-21 • via Nuitee
M
Marcelica • solo_traveller • gb
9
Pros:

Location
Room
Breakfast

Cons:

Reception staff made it very difficult to check in and feel uncomfortable

2026-05-20 • via Nuitee
C
Cristina Bruni • solo_traveller • it
8
2026-05-20 • via Nuitee
A
amanda • couple • se
4
Pros:

Läget är fantastiskt

Cons:

Rummet var ej städat ordentligt! Personalen kollade film på mobilen när man passerade receptionen ett flertal gånger och svarade inte när vi hälsade ! Detta hotell är mer 3 stjärnigt än 4!

2026-05-19 • via Nuitee
D
Deborah • couple • je
7
We had a lovely stay overall.
Pros:

I liked that the property was in keeping with the areas historical character. It felt authentic.

Cons:

Our room was very dark and a bit cold.

2026-05-18 • via Nuitee
J
Jean • couple • fr
9
Trés bon choix pour visiter Prague
Pros:

Emplacement idéal par rapport aux sites remarquables et personnel très attentionné.

Cons:

Une salle de bain un peu petite... mais ça fonctionne!

2026-05-18 • via Nuitee
M
Margaret Peggy • couple • us
10
Perfect launch to Central Europe month long travel!!
Pros:

We launched four weeks of travel in Central Europe with 6 nights at The Charles. It was fantastic!! Perfect location to explore Prague. Nice transfer set up from the airport and to the bus station. Easy one block walk to the trams and Charles Bridge. We booked a Junior suite. Lovely! Comfortable! Quiet! Spacious! The breakfast buffet was exceptional offering a wide variety of fresh food choices. Daily baked, delicious pastries! Homemade granola and breakfast casseroles. It was wonderful to be greeted each morning by the very friendly and helpful breakfast staff! In fact, the entire staff from the front desk to housekeeping to breakfast...every staff person we encountered at The Charles was welcoming, helpful, efficient and informative. The Charles and Prague remain a highlight of our month long travel. Thank you!

2026-05-18 • via Nuitee
M
Marilyn • couple • ca
10
It was lovely.
Pros:

It is well located on a very quiet street. Easy to get to attractions walking.

The staff are amazing. Stacey in the Breakfast restaurant was especially nice.
As well the registration staff were great.
All staff were very quick to help us.

Cons:

Nothing

2026-05-17 • via Nuitee
J
Johannes • couple • de
9
2026-05-17 • via Nuitee
J
Jean • solo_traveller • us
10
Excellent location, staff, breakfast & all.
Pros:

Wow, a perfect location for Prague! It’s just one block to the Charles Bridge but quiet in the evening. I had the cute attic room. Breakfast was excellent, and the staff were all very kind. I would gladly stay there again.

Cons:

Nothing

2026-05-15 • via Nuitee
T
Trevor Stubbs • solo_traveller • gb
9
Excellent facilities in the heart of the vibrant city centre, near the Charles Bridge.
Pros:

There is an excellent ethos in this hotel. The staff are all very friendly. The situation in the city is perfect for all the tourist venues. All within walking distance or accessible by tram with a major stop less than 200 metres away. An excellent breakfast choice with a large range of hot and cold items, which included cake and salad, and beverages. The room was large. A king-size bed. A table and easy chairs. Ideal for two (although I was alone). En suite bathroom all that can be expected. Plenty of hanging space. A safe.

Cons:

One improvement would have been welcome in the bathroom. The bath side is quite high and there is no rail or handle to hold as you step into it. Nor is there an anti-slip mat. Getting out especially, felt rather dangerous.

These are comments, not complaints.
1. Situated in the heart of the city, the hotel is surrounded by nightlife, including a cafe/bar with tables on the pavement immediately below. Prague does not go to sleep until at least 4 am. The street is narrow, which means it is very noisy.
2. There is no sign above the door or on the wall that hotel even exists! There is a double wooden door in the wall, which is mostly shut. Patrons should look down at the pavement for a mat with the hotel name on it :)

2026-05-14 • via Nuitee
S
Solveig Skals • couple • dk
9
2026-05-14 • via Nuitee
A
Adventure41128522981 • Couples • Doylestown, Pennsylvania
8
Nice hotel great staff.
Pros:

The staff is so helpful my sister needed to change a room due to a handicap, they even offered to help with her belongings.

2026-05-13 • via Tripadvisor
A
Assia • solo_traveller • bg
10
Pros:

The room is big and with a lot of light. The space is comfortable. The window in the bathroom was very nice surprise.

2026-05-13 • via Nuitee
A
Arthur • couple • gb
8
location was good staff were friendly taxi arranged by hotel from airport never turned up
Pros:

Breakfast was ok limited choice. No lounge/bar relaxation areas minimal outwith our room

Cons:

Breakfast was ok limited choice. No lounge/bar. relaxation areas minimal outwith our room

2026-05-12 • via Nuitee
A
Andreas • solo_traveller • de
10
2026-05-11 • via Nuitee
K
Katrin • couple • de
9
Pros:

Die Lage ist perfekt, um Prag zu Fuß zu erkunden.
Das Personal ist sehr freundlich und professionell.

2026-05-11 • via Nuitee
M
Marcela Glikstein • solo_traveller • ar
9
Muy recomendable!
Pros:

La ubicación, la amabilidad de los empleados, el café en la habitación, el desayuno

Cons:

Las cortinas no eran suficientes para tapar bien la luz, es por lo cual no le.doy un 10!

2026-05-09 • via Nuitee
M
Monika • solo_traveller • de
10
Pros:

Sehr gute Lage, trotzdem ruhig
Sehr gutes Frühstück
Liebenswürdiges und hilfsbereites Personal

2026-05-08 • via Nuitee