Hotel Ciputra Jakarta

Hotels
•
Swiss-Belhotel
8.2 (123 reviews)
Jalan Letnan Jendral S Parman, Jakarta, Jakarta, 11470 , Jakarta , ID
62-21-5660640

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Health club
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Cons:
Old property needing maintenance
Issues with cleanliness in rooms

Categories

Cleanliness
7.55
The property is too old and needs some improvements, specifically mentioned issues with cleanliness in the shower.
Service
9.05
The staff were excellent, attentive, and kind, contributing positively to the overall experience.
Location
9.05
Convenient location, directly connected to a mall, and close to dining options.
Room Quality
7.05
Highlighted issues with room amenities like old and rusted shower heads.
Amenities
8.05
The gym is well-equipped and breakfast is delicious, but some amenities need maintenance.
Value for Money
8.05
Prices are affordable given the location and services, which adds to the value.
Food and Beverage
8.55
Breakfast and room service are praised for their quality.
Overall Experience
8.25
Overall a good experience but with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:36

Property Description

Experience luxury and relaxation at Hotel Ciputra Jakarta, your ultimate getaway in the heart of the city.

Spa and Recreation
Indulge in tranquility at our full-service spa or energize your day at the health club. With an outdoor pool and rental bicycles, there’s something for everyone to enjoy.

Dining Delights
Savor exquisite meals at The Gallery Restaurant, or grab a quick bite at our café. With 24-hour room service and poolside dining available, you'll never run out of delightful options.

Convenient Connectivity
Stay connected with complimentary wired and wireless internet, and take advantage of our business center and event facilities, perfect for any meeting or conference.

Don't miss your chance to experience unparalleled comfort; book your stay at Hotel Ciputra Jakarta today!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 123 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
M
Muhammad WM • solo_traveller • id
9
2026-05-28 • via Nuitee
F
fromhani • solo_traveller • sa
8
Pros:

الجميع كان متعاون .
قربه للمول .
الموقع ممتاز .
الغرف كبيرة .

Cons:

دورات المياه تحتاج تجديد.

2026-05-24 • via Nuitee
D
Dasparina • solo_traveller • id
10
Pros:

Amazing hotel,staff very nice and friendly

Cons:

Nothing

2026-05-24 • via Nuitee
F
faisal • solo_traveller • sa
10
2026-05-24 • via Nuitee
M
MOUSA • solo_traveller • sa
10
2026-05-24 • via Nuitee
M
Meteb • couple • sa
10
2026-05-24 • via Nuitee
S
Setiya • solo_traveller • nl
8
Pros:

Deket sama mall

Cons:

Nggaka ada

2026-05-22 • via Nuitee
F
Faisal • couple • sa
8
موقع ممتاز للتسوق وقريب من المطار
Pros:

موقع الفندق بجانب مول وقريب ايضا من مول سنترال جاكرتا بارك والغرفة كانت نظيفة واطلالة جميلة

Cons:

التكييف لم يكون بارد

2026-05-18 • via Nuitee
Z
Zuzanna • solo_traveller • de
8
Ogólnie miło ale...
Pros:

Bardzo przyjemny duży pokój z ogromnym i wygodnym łóżkiem. Super ze w pokoju dostępne jest żelazko i suszarka do wlosow!
Korzystaliśmy tez z basenu i siłowni które znajdują sie na 7 piętrze. Siłownia mega wyposażona sprzęty wyglądały na nowe wiec duży plus. Tak samo bardzo przyjemny basen.

Cons:

Uważam ze łazienki wymagają większego zainteresowania. Kotara do prysznica była pokryta pleśnią tak samo umywalka miała czarna pleśń przy połączeniu z blatem, wanna nie lepiej.Fugi można by było położyć nowe bo tez splesniałe.

2026-05-18 • via Nuitee
M
marwan • couple • ca
9
Pros:

Nice hotel, attached to the mall and The hotel staff are good

2026-05-17 • via Nuitee
M
Md • couple • au
8
Good experence but could be better!
Pros:

Very clean, caring staff, good view, good local breakfast.

Cons:

Old property! Shower area could be design better, the whole toilet get wet after shower whic is disappointing.
I stayed there 3 nights. Every evening i had to go to receiption to reactivate the card. Dissapointing!

2026-05-17 • via Nuitee
S
Seriban • solo_traveller • au
10
2026-05-16 • via Nuitee
A
Allan • solo_traveller • sg
10
Pros:

All

Cons:

None

2026-05-14 • via Nuitee
R
Rudy • couple • nl
9
2026-05-14 • via Nuitee
R
Rudy • couple • nl
8
2026-05-13 • via Nuitee
A
Ali • solo_traveller • om
9
Hotel in a shopping mall
Pros:

Shopping mall attached to hotel.
Clean and comfort rooms.
Helpful and professional stuff.

Cons:

Breakfast most local dishes

2026-05-10 • via Nuitee
M
MOHAMMED • solo_traveller • sa
8
فندق مريح وشرح
Pros:

السعر مقابل الاقامه
ملاصق للمول
الفطور مناسب
سعة اللوبي
موظفون جيدون

Cons:

الاهتمام والمتابعة في صيانة دورات المياه
الاهتمام بروائح الممرات

2026-05-10 • via Nuitee
A
Ademi • solo_traveller • de
10
2026-05-09 • via Nuitee
S
Sherwin • couple • nl
8
2026-05-08 • via Nuitee
P
P • family_with_children • nl
9
Fantastisch hotel
Pros:

Zodra je probleem heb..direct wordt geholpen

Cons:

In begin kreeg ik smoking room ik heb gemeld ,het personeel heb mij direct andere non smoking room gegeven..perfecte personeel, daarna we hebben dinner in hun lounge room gratis gekregen..respect

2026-05-07 • via Nuitee