Holiday Inn Express Bath by IHG

Hotels
Holiday Inn Express
Lower Bristol Road, Brougham Hayes, North East Somerset , Bath , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Good location
Friendly staff
Cons:
Cleanliness issues
Expensive parking
Room size and quality concerns

Categories

Cleanliness
7.7
Issues with room cleanliness noted, could be improved.
Service
9.2
Service was consistently described as excellent.
Location
8.2
Good location for Bath City Centre, but somewhat far walk.
Room Quality
7.7
Room issues such as damp smell and size for triple occupancy.
Amenities
8.7
Good amenities but expensive parking noted.
Value for Money
7.7
Pricing seen as high for quality, particularly for rooms.
Food and Beverage
8.2
Food quality was noted as simple but good, breakfast could improve.
Overall Experience
8.2
Generally positive experience with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Convenient Location
Holiday Inn Express Bath, just a 15-minute walk from the Roman centre of Bath, offers easy access to the city's World Heritage sites.

Great Room Experience
Indulge in the inclusive Express Start buffet breakfast in the spacious Great Room, featuring a licensed bar and a variety of continental and hot food options.

Modern Amenities
Enjoy air-conditioned rooms with flat-screen TVs, en suite facilities, and complimentary WiFi. Unwind with a selection of snacks, pizzas, and beverages available throughout the day.

Ready to experience the charm of Bath? Book your stay at Holiday Inn Express Bath now.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process. Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Please note that, Hotel guest parking is £50 per 24hrs. Spaces are limited, cannot be guaranteed, and are suitable for cars and small vans only. Collect a code at reception before paying. Leaving and returning does not reserve your spot. If using alternative parking in Bath, guests can drop off bags at the hotel for convenience.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 7.7
Service: 9.2
Location: 8.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.2
C
Carole couple ca
8
hôtel et petit déjeuner corrects.
Pros:

chambre tranquille et comfortable

Cons:

l’ascenseur, qui fonctionnait mal et nous a fait peur, et il y en a un seul dans tout l’hôtel. Il a été hors d’usage pendant plusieurs heures après.

2026-08-08 via Nuitee
M
Maria Cristina solo_traveller it
8
2026-08-08 via Nuitee
S
Stefania family_with_children it
8
Pros:

Letti comodi, buona colazione

2026-08-08 via Nuitee
S
Sophie family_with_children be
7
2026-08-08 via Nuitee
W
willstrop solo_traveller gb
9
nice stay .. parking is expensive even with the discount
Pros:

hôtel was very clean.. not bad food..staff very friendly

Cons:

parking is a expensive.. should be told before you book ..

2026-08-08 via Nuitee
A
Alessia family_with_children it
8
Pros:

Stanze grandi e posizione centrale. Staff molto accogliente

Cons:

Ascensore purtroppo non funzionante. Colazione scarsa. Ma la cosa peggiore il parcheggio che non è compreso. Costa 30£ al giorno. FOLLIA!

2026-08-08 via Nuitee
D
Diane solo_traveller gb
8
Pros:

Beds very comfy

Cons:

Overpriced parking. There was a bright green emergency light which was so bright i couldn't sleep..

2026-08-07 via Nuitee
B
Berit family_with_children de
7
2026-08-07 via Nuitee
A
Anu couple gb
9
2026-08-07 via Nuitee
A
Andrea family_with_children it
7
Pros:

Centrale per visita alla città

Cons:

Parcheggio molto costoso con daily tariff da25 pound anche per durata inferiore alla giornata,camera non molto spaziosa

2026-08-07 via Nuitee
B
Bhavesh family_with_children gb
9
2026-08-07 via Nuitee
R
Robyn family_with_children gb
8
Generally good
Pros:

Good location, quiet rooms and comfortable

Cons:

Breakfast was very busy and a bit chaotic. Got there 45 minutes before they stopped serving but they’d already run out of croissants

2026-08-07 via Nuitee
K
Kirsten couple dk
7
2026-08-07 via Nuitee
A
Ali Grant solo_traveller gb
7
Pros:

Staff helpful, breakfast choice was good but the lay out needs improvement everyone trying to get drinks, cereals and cooked food all in one place

Cons:

We booked a ground floor room and were put in the 3rd floor with the lift out of order we did ask to be moved but told no rooms were available

2026-08-07 via Nuitee
S
Simona solo_traveller it
7
Servizi deludenti
Pros:

La struttura era accogliente e la camera ben arredata,il letto molto comodo.

Cons:

Abbiamo soggiornato per 6 notti e non ci è stato mai rifatto il letto nè pulito il bagno. L'housekeeping ha soltanto cambiato asciugamani e svuotato i cestini. Ho chiesto spiegazioni all'addetta di accoglienza ma lei ha detto che non sapeva cosa prevedesse il servizio di housekeeping e ogni quanto sarebbero state pulite bene le camere!!

L'ascensore si è rotto dal terzo giorno e quando siamo andate via era ancora out of order.

Avevamo la necessità di prenotare un taxi per l'aeroporto e l'unico aiuto che abbiamo ricevuto è stato quello di fornirci il numero di telefono di una compagnia di taxi. Ho quindi provveduto personalmente a prenotare il taxi ( per fortuna ho un buon livello di inglese!!)

2026-08-07 via Nuitee
T
Tim couple us
8
Pros:

Breakfast was great, room was newly renovated and clean

Cons:

$65 to park! (50 pounds) Lol, its nearly robbery to customers.

2026-08-07 via Nuitee
K
Kamiel family_with_children nl
7
Redelijk hotel nabij het centrum
Pros:

Eenvoudig maar prima hotel.

Cons:

Het ontbijt was vrij chaotisch en niet bijzonder.

2026-08-07 via Nuitee
K
Karl family_with_children gb
9
Lovely staff and clean room
Pros:

Room

Cons:

Parking price was ridiculous

2026-08-07 via Nuitee
H
HimbeerSorbet solo_traveller de
5
2026-08-07 via Nuitee
S
Scott solo_traveller gb
1
Cons:

Booked two rooms for 2 adults and 4 children, which when we booked holiday inn confirmed there was 2 double beds so 4 children could share. When we arrived there was 1 double for the kids and a single! Then the staff declared it's £50 for parking! On hearing that we asked for a refund and left. Steer clear of this place. Staff that don't actually care and a ludicrous parking charge! Will never use Holiday Inn again, anywhere.

2026-08-06 via Nuitee