Suite Prado

Hotels
8.8 (1337 reviews)
Manuel Fernandez y Gonzalez, 10 , Madrid , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Lack of hot water
Inadequate kitchen facilities

Categories

Cleanliness
8.44
Some reviews mentioned unclean aspects of the kitchen and negative experiences with the bathroom facilities.
Service
9.41
Staff received praise for being friendly and helpful.
Location
9.45
Many reviews highlighted the excellent location close to attractions.
Room Quality
8.9
Overall positive feedback on room size and comfort with some issues noted.
Amenities
8.43
Concerns regarding lack of kitchen utensils and hot water.
Value for Money
8.89
Good price point for the location and quality of the rooms.
Food and Beverage
7.94
Concerns about the lack of complimentary drinks and breakfast options.
Overall Experience
8.91
General satisfaction despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:56

Property Description

Prime Location
This hotel is conveniently situated next to the Teatro Español and Madrid’s renowned art museums, making it the perfect base for exploring the city's cultural treasures.

Luxurious Apartments
Suite Prado offers spacious and well-appointed apartments, each featuring a bedroom area, living room, and kitchen. Enjoy the comfort of a home away from home and the convenience of preparing your own meals.

Convenience and Comfort
With free WiFi, in-room continental breakfast, and a 24-hour reception, Suite Prado ensures a seamless and enjoyable stay for all guests.

Experience the best of Madrid from the comfort of Suite Prado. Book now for an unforgettable stay!

Important information:

Please note that breakfast is served in the room from 08:00 until 11:00. It is not gluten-free.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that in order to guarantee the rest of the guests, the repeated entry and exit of people from the rooms without being registered at check-in is not allowed from 01:00 to 07:00 in this property.

Please note that children from 0 to 11 years old stay for free but will not get breakfast when included in the rate.

When booking 7 nights or more, different policies and additional supplements may apply.

Please note that the elevator will be unavailable from July 21, 2025, to July 25, 2025. During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for € 33 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1337 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
M
Mike Kalia solo_traveller es
10
Pros:

We stay here always
Just perfect for us

2026-07-23 via Nuitee
F
Fabien family_with_children fr
9
2026-07-19 via Nuitee
E
Eldin couple es
10
2026-07-18 via Nuitee
H
Hannah extended_group us
10
Great location and staff
Pros:

Location is excellent

2026-07-18 via Nuitee
I
Itziar extended_group es
8
2026-07-14 via Nuitee
M
Miltiadis solo_traveller gr
10
2026-07-14 via Nuitee
E
Elena family_with_children es
3
Imposible descansar con ruido exterior
Pros:

Ubicación.

Cons:

Pedimos habitacion tranquila. Nos dieron una interior, perfecto porque en la zona habia mucha gente y ruido por la Noche. El problema es que unos tubos enormes de aire acondicionado o de extracción recorren toda la fachada del patio interior y hacen mucho ruido, durante toda la noche, con las ventanas cerradas. Tuvimos mucha dificultad para dormir. A ese precio de hotel 4 estrellas no es admisible. La cama del sofa cama igualmente muy incomoda

2026-07-13 via Nuitee
K
Kelly solo_traveller au
10
Lovely modern stay
Pros:

Really welcoming and helpful check in, the staff were great at providing local information and the accommodation itself was spacious, modern and clean.

2026-07-12 via Nuitee
I
Irene solo_traveller es
9
Excelente
Pros:

La comodidad y amplitud de la habitación

Cons:

Nada

2026-07-12 via Nuitee
L
Lara family_with_children lb
9
Pros:

I loved the location and the room and the staff are extremely nice and friendly!

2026-07-08 via Nuitee
M
Manal extended_group kw
5
انصح موظف الريسبشن باولو بأخذ دورات في أدب اللباقه والاحترام في التعامل مع النزلاء
Pros:

مساحة الشقة جيدة ل 3 اشخاص

Cons:

بعيد عن غران ڤيا ماانصح بالسكن فيه تحت الفندق بارات كثيرة و صوت ازعاج كبير بالليل .. كل ماطلعت تقفل الباب وتسلم المفتاح للفندق وتاخذه منهم لما ترجع .. مساء يقفلون باب الفندق ولن تستطيع الدخول الا اذا موظف الموجود فالريسبشن فتحلك الباب… مرة رجعنا وماكان الموظف موجود و نطرنا برا ولما جاء ( اسمه باولو) كان بالداخل يتكلم مع نزيل آخر و خلانا ملطوعين عند الباب ولا كأنه شايفنا !! طرقنا عالباب عشان يفتح لان راجعين تعبانين قام يصارخ علينا بصوت عالي ويكلمنا بتهجم و بطريقة همجية كأننا نشتغل عنده ويسخر منا ! موظف سيئ الخلق للغاية عكس ألبرتو اللطيف واللبق

2026-07-07 via Nuitee
A
Alejandra couple co
8
Recomiendo
Pros:

Todo

Cons:

Todo estuvo ok

2026-07-06 via Nuitee
A
Abel extended_group es
8
2026-07-05 via Nuitee
E
Escarioni solo_traveller ar
10
2026-07-05 via Nuitee
B
Bedil couple uz
8
2026-07-04 via Nuitee
E
Elissa couple us
10
Pros:

The location was perfect, easy walking distance from the Prado and other museums, nice cafes in the neighborhood and easy walking distance to metro to get anywhere! The rooms were very large and comfortable. The staff was great about holding our bags and we were even able to check in early and freshen up before starting our day on arrival. Everything was perfect!

Cons:

Everything was perfect… nothing not to love! Even the price!

2026-07-04 via Nuitee
N
Naiara couple es
6
Es más un 3 estrellas que un 4.
Pros:

Era muy espacioso y la ubicación

Cons:

Es más un 3 estrellas que un 4.
Está todo el mobiliario un poco destartalado, paredes con desconchones, no súper limpio…

2026-07-02 via Nuitee
I
Ilenia couple it
6
2026-06-29 via Nuitee
L
Luis family_with_children es
9
2026-06-29 via Nuitee
T
Thomas solo_traveller za
9
2026-06-29 via Nuitee