Novotel Lausanne Bussigny

Hotels
Novotel
8 (2374 reviews)
35 Route de Condemine, 1030 Bussigny , Lausanne , ch

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Propreté des chambres
Chambres confortables
Bonne situation géographique
Excellent petit déjeuner
Cons:
Problèmes de service client
Communication inadéquate
Coût élevé du parking

Categories

Cleanliness
8.08
La propreté de la chambre est mentionnée positivement.
Service
7.05
Des problèmes de service client répétés ont été signalés.
Location
8.59
Gute Lage und bonne emplacement soulignés dans les critiques.
Room Quality
8.54
Les chambres ont été décrites comme confortables, avec un bon lit.
Amenities
8.07
Les installations comme le sauna et la piscine naturelle sont appréciées.
Value for Money
7.53
Certaines critiques mentionnent que le prix est élevé par rapport à la qualité.
Food and Beverage
8.08
Le petit déjeuner a été jugé excellent, mais des options manquantes ont été notées.
Overall Experience
8.05
Bien que des problèmes aient été rencontrés, l'expérience globale est jugée positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Luxurious Amenities and Convenient Location
Novotel Lausanne Bussigny, conveniently located just off the A1 motorway, offers air-conditioned rooms, a swimming pond, sauna, and fitness facilities.

Family-Friendly Environment
Parents can unwind on the terrace overlooking a park while children enjoy the play area. Kids up to 16 stay free and enjoy complimentary breakfast.

Modern Comforts and Dining Options
Guests can stay connected with hotel-wide WiFi, and enjoy late-night dining at the on-site restaurant and bar.

Experience a blend of relaxation and convenience at Novotel Lausanne Bussigny - book now for an unforgettable stay!

Important information:

Please note that a refundable deposit for incidentals of CHF 100 per room per night will be charged to the credit card upon arrival. This deposit will be refunded upon check-out.

Guests are advised that the same credit card used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jun 24, 2026 until Sun, Jul 12, 2026
Swimming pool: Closed from Mon, Jul 13, 2026 until Wed, Jul 15, 2026
Swimming pool: Closed from Wed, Jul 15, 2026 until Fri, Jul 17, 2026
Swimming pool: Closed from Sat, Jul 18, 2026 until Fri, Jul 24, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 15 per day.

Location

Guest Reviews

8
Based on 2374 reviews
Cleanliness: 8.08
Service: 7.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
B
Bruno couple ch
8
2026-07-24 via Nuitee
C
Ciocazanu solo_traveller gb
8
2026-07-24 via Nuitee
B
Baricevic-Jones family_with_children gb
10
Excellent hotel, comfortable rooms, I would highly recommend it.
Pros:

The room was very comfortable, clean and a good size for 3 adults and one child. The car parking was on expensive side but very convenient.

Cons:

The receptionist was very slow and inefficient. He was not at the desk all the time.

2026-07-24 via Nuitee
M
Maxime family_with_children fr
1
Prestations mensongères !
Cons:

Nous avons séjourné dans cet hôtel du 19 au 20 juillet 26. Nous avions choisi cet établissement en grande partie parce qu’il disposait d’une piscine, un critère essentiel pour notre séjour en famille.

À notre arrivée, nous avons découvert que la piscine était inaccessible en raison de travaux (absence de clôture de sécurité et bassin fermé). Aucune information ne nous avait été communiquée avant notre arrivée, alors que nous avions réservé plusieurs mois auparavant.

Lorsque nous avons interrogé l agent d’accueil, il nous a été expliqué que les clients ayant réservé plus tôt dans l’année n’avaient pas été prévenus. En guise de “compensation”, il nous a été proposé de nous rembourser l’entrée d’une piscine située dans le centre de Lausanne. Pour un séjour d’une seule nuit avec deux enfants, cette solution est totalement inadaptée.

Nous avons donc payé le tarif intégral pour une prestation dont nous n’avons pas pu bénéficier. (À cela s’ajoutent plus de 20 € de taxe de séjour pour notre famille, ce qui renforce le sentiment d’avoir payé un prix élevé pour une expérience qui ne correspondait pas à ce qui était annoncé)

Nous répétons avec le sentiment d avoir été trompé.

2026-07-24 via Nuitee
F
Frank family_with_children fr
10
Pros:

La salle de sport

Cons:

Les travaux et le parking payant

2026-07-22 via Nuitee
C
Cristin solo_traveller se
10
2026-07-22 via Nuitee
A
Andrea couple no
4
Be careful with your belongings, and don't expect efficient customer service if something goes wrong
Pros:

The room was a good size and very well equipped. I especially appreciated the USB charging ports. The bathroom was also well equipped, with everything we needed for our stay.

Cons:

On the very first day of my stay, I placed a spare card in the key card holder so the air conditioning would keep running while we were out. When we returned to the room, the card was gone. I contacted the front desk five times during my stay, but they were unable to find it.

Only after I had checked out did they inform me that they had found the card. Instead of taking responsibility for the mistake, they rudely asked me to pay for the shipping to have it returned. To make matters worse, the shipping cost was almost €50, which I found completely unreasonable.

Another disappointment was the air conditioning. It worked very poorly and the room never reached a comfortable temperature, even though it was running at the highest setting all day long.

The hotel is not located in Lausanne but in a nearby town. Reaching the city center requires taking a buss and train, which can be inconvenient for travelers expecting to stay close to Lausanne's main attractions.

2026-07-22 via Nuitee
C
Carlotta couple it
7
Cons:

La colazione 🥞

2026-07-21 via Nuitee
S
szafonik family_with_children nl
10
Pros:

Obsługa, czystość i komfort, dobre śniadanie

Cons:

Basen w remoncie

2026-07-20 via Nuitee
M
Mohamed solo_traveller es
10
2026-07-20 via Nuitee
H
Hélène solo_traveller fr
7
Pros:

Un très bon accueil.
La carte de transport en commun offerte, bien pratique

Cons:

La piscine fermée (sans information par mail avant) alors que nous avions réservé exprès l'hôtel pour la piscine.
Les photos booking montrent un environnement très vert (on s'imagine en pleine nature) alors que la réalité est très différente.

2026-07-20 via Nuitee
S
Sand R solo_traveller fr
8
Chambre et hôtel sympa
Pros:

La taille de la chambre est très bien, avec balcon. Mais nous n'avons pas pu l'utiliser à cause d'un nid de guêpe.
Le petit déjeuner très varié.
Et le restaurant sympa m.

Cons:

Je pense que la moquette mérite d'être remplacée par du parquet.

2026-07-20 via Nuitee
T
Timo family_with_children de
4
Kein 4 Sternehotel
Pros:

Parkplätze waren ausreichend vorhanden

Cons:

Kein Pool verfügbar (obwohl in der Hotelbeschreibung), sehr kleine Zimmer, kein Wasser auf dem Zimmer, kein Risotto mehr trotz Abendkarte

2026-07-19 via Nuitee
M
Marie family_with_children fr
8
2026-07-19 via Nuitee
H
Harjeet Singh family_with_children de
6
2026-07-19 via Nuitee
Y
Yodit family_with_children ch
10
2026-07-19 via Nuitee
E
Edmond extended_group se
8
2026-07-18 via Nuitee
E
Eva couple ch
8
2026-07-17 via Nuitee
C
Christoph solo_traveller ch
8
Pros:

Parkplatz ist gut und hat viele Plätze, ist jedoch bei dem Zimmerpreis etwas teuer

2026-07-16 via Nuitee
C
Cristina extended_group ro
10
Great experience
Pros:

Our room was fabulous, we were upgraded to a room with balcony, on the top floor. It was great to drink our coffee on the balcony every morning!
Everything was wonderful, the cleanliness of the room and bathroom, the attention to detail and the willingness of the staff to help whenever we needed it.
Overall, it was a great experience and we can't wait to come back.

Cons:

-

2026-07-16 via Nuitee