Leonardo Inn Glasgow West End

Hotels
Leonardo Hotels
7 (3421 reviews)
4 Shelley Road , Glasgow , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Unclean rooms
Old decor
Temperature issues with shower

Categories

Cleanliness
5.08
Multiple mentions of unclean rooms and poor maintenance.
Service
8.05
Staff were consistently noted as friendly and helpful.
Location
8.09
Conveniently located near essential areas.
Room Quality
6.04
Rooms described as old and needing upgrades.
Amenities
6.57
Some amenities noted to be lacking, but basic needs met.
Value for Money
7.03
Budget pricing justified by some limitations.
Food and Beverage
8.08
Breakfast was consistently praised.
Overall Experience
7.05
Mixed reviews with comfort and convenience but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Modern Rooms with Digital TV
Enjoy a comfortable stay in stylish rooms equipped with digital TVs at Leonardo Inn Glasgow West End. Each room offers a welcome tray and 24-hour room service for your convenience.

The Bar and Grill
Indulge in local, seasonal delicacies at The Bar and Grill in a chic setting. With a menu available all day, savor the taste of fresh produce while enjoying the ambiance.

Convenient Location
Located in Glasgow's vibrant West End, the hotel offers easy access to cafes, pubs, and restaurants on Byres Road. Benefit from the nearby bus service for convenient travel, with the city centre just a short drive away.

Experience the best of Glasgow at Leonardo Inn Glasgow West End. Book your stay now for a memorable visit.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Location

Guest Reviews

7
Based on 3421 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
A
Alex solo_traveller gb
9
Pros:

The Manager and Staff were very polite and friendly.

2026-08-29 via Nuitee
J
Jason solo_traveller gb
8
Perfect hotel to be close to the heart of the city
Pros:

Great location and staff

2026-08-28 via Nuitee
C
Christine couple gb
5
Served the purpose of.
Pros:

Scott on reception was very nice & friendly.

Cons:

The rooms need updated, too hot as well.

2026-08-28 via Nuitee
M
Mccunn solo_traveller gb
3
Pros:

On the face of it the hotel facilities appeared okay. The rooms themselves were actually not too bad.
The staff were amazing. Extremely helpful and they go above and beyond to make your stay that bit better.

Cons:

The hallways on each floor smelled disgusting. The carpets haven't been cleaned for a long time.
There are marks on the walls. The main stairwell has a really pungent smell of mould too

2026-08-28 via Nuitee
K
Kajiri extended_group gb
8
It was excellent. Staff were amazing
Pros:

Breakfast was standard l would recommend someone. Pillows they to be changed as they were hard. Overally l would recommend others.

2026-08-26 via Nuitee
J
James couple gb
10
Pros:

Nice setting, staff were amazing

Cons:

Slightly dated

2026-08-25 via Nuitee
J
Jacqueline solo_traveller gb
10
2026-08-25 via Nuitee
P
Peter solo_traveller gb
3
Disappointing
Pros:

Location

Cons:

Bedroom tired. Possibly the worst breakfast I’ve had in a long time-fried eggs and scrambled eggs had obviously been sitting for a long time-no attempt to replace them-not a great choice

2026-08-24 via Nuitee
B
begg solo_traveller fr
9
Pros:

Chambre confortable et grand

Cons:

Température de l'eau de douche instable - l'eau froid disparait.

2026-08-24 via Nuitee
C
Carl solo_traveller gb
8
Good location
Pros:

Good location

2026-08-24 via Nuitee
K
Katie family_with_children gb
5
2026-08-24 via Nuitee
D
Daniel Joseph family_with_children ie
6
staff very good
Pros:

breakfast good

2026-08-24 via Nuitee
L
Lee couple gb
10
2026-08-24 via Nuitee
L
Lynda family_with_children gb
7
2026-08-24 via Nuitee
C
Charles solo_traveller gb
5
Pros:

Bed though comfortable, was uneven. Top up did not match mattress

Cons:

Faulty shower, tap wouldn't shut
Creaky floor

2026-08-23 via Nuitee
A
Allwyn Fernandes solo_traveller gb
8
Pros:

The staff at the reception and bar are excellent and exceptional with their service. The hotel is comfortable and its location is great.

I did use them again, largely due to their hospitality.

Cons:

A bit dated with the upkeep and creaky floor boards. But all that's soon forgotten with the exceptional service the hotel staff provide.

2026-08-23 via Nuitee
M
Mohammed family_with_children gb
10
2026-08-22 via Nuitee
M
Mohammed solo_traveller gb
7
Leonardo Inn Glasgow
Pros:

Housekeeping staff (Barry) were very caring and helpful

Cons:

The room was a little cramped and parking and breakfast costs a little extortionate

2026-08-22 via Nuitee
M
Marion solo_traveller gb
9
Pros:

Lovely staff very helpful

2026-08-22 via Nuitee
C
Charlotte Lucke solo_traveller de
3
Haus heruntergekommen, Personal super freundlich und hilfsbereit
Pros:

Ruhige Lage, ÖPNV in der Nähe, sehr gutes Bett

Cons:

Sanitärinstallationen funktionierten schlecht, Sauberkeit ließ zu wünschen übrig, sogar Schimmel im Bad

2026-08-21 via Nuitee