Leonardo Inn Glasgow West End

Hotels
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Leonardo Hotels
7 (3233 reviews)
4 Shelley Road , Glasgow , gb
+441413348161

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Unclean rooms
Old decor
Temperature issues with shower

Categories

Cleanliness
5.08
Multiple mentions of unclean rooms and poor maintenance.
Service
8.05
Staff were consistently noted as friendly and helpful.
Location
8.09
Conveniently located near essential areas.
Room Quality
6.04
Rooms described as old and needing upgrades.
Amenities
6.57
Some amenities noted to be lacking, but basic needs met.
Value for Money
7.03
Budget pricing justified by some limitations.
Food and Beverage
8.08
Breakfast was consistently praised.
Overall Experience
7.05
Mixed reviews with comfort and convenience but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Modern Rooms with Digital TV
Enjoy a comfortable stay in stylish rooms equipped with digital TVs at Leonardo Inn Glasgow West End. Each room offers a welcome tray and 24-hour room service for your convenience.

The Bar and Grill
Indulge in local, seasonal delicacies at The Bar and Grill in a chic setting. With a menu available all day, savor the taste of fresh produce while enjoying the ambiance.

Convenient Location
Located in Glasgow's vibrant West End, the hotel offers easy access to cafes, pubs, and restaurants on Byres Road. Benefit from the nearby bus service for convenient travel, with the city centre just a short drive away.

Experience the best of Glasgow at Leonardo Inn Glasgow West End. Book your stay now for a memorable visit.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

7
Based on 3233 reviews
Cleanliness: 5.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 8.08
Overall Experience: 7.05
M
Mary • solo_traveller • ie
8
Pros:

It was perfect for us as we were going on WHW.

2026-07-04 • via Nuitee
K
Katherine • solo_traveller • gb
10
2026-07-04 • via Nuitee
K
Kennedy • solo_traveller • gb
8
2026-07-04 • via Nuitee
A
Adam2968 • solo_traveller • my
2
Hotel is really ageing and beds are awful, the saving grace is that the hotel staff are really good.
Pros:

The staffs were friendly, accommodating and helpful.

Cons:

The beds are really old, sunken and really uncomfortable. Hotels are suppose to provide a restful sleep and these are basic expectations.

2026-07-04 • via Nuitee
K
Kumicat1 • solo_traveller • gb
8
Cons:

Room could be doing with some DIY .

2026-07-03 • via Nuitee
L
Lisa • solo_traveller • us
8
Great West End Location- rooms need an update
Pros:

Great location in the west end. Convenient to the botanical garden and kelvingrove art gallery. Easy bus ride into town.

Cons:

Two fire alarms went off at 318 and 430am one day. Lots of confusion. Turned out to be a false alarm but was at odds with a good night's rest. Funny smell in the room that eventually dissipated. The rugs need to be changed. My travel companion would not go barefoot or even wear socks in the room.
Have to pay to stay in the parking lot. If you request a car it will be outside the property to avoid the fee (or having to come in to get validation)

2026-07-03 • via Nuitee
L
Lloyd • couple • gb
10
2026-07-02 • via Nuitee
P
Paul • solo_traveller • be
7
2026-07-02 • via Nuitee
C
Cree • couple • gb
8
2026-07-01 • via Nuitee
J
Jelena • couple • de
5
2026-07-01 • via Nuitee
C
Cesar • couple • br
10
Hotel muito bom
Pros:

Otimo custo benefício

Cons:

Tudo otimo

2026-07-01 • via Nuitee
A
AussieDunk • solo_traveller • au
4
Not good anymore.
Pros:

The staff were helpful.

Cons:

Parking, what a nonsense payment ticket system.
Hotel room was dated, shabby and needed urgent maintenance.
Curtains broken and fallen off rails, needed to hook a curtain pin up in centre to keep closed each night.

Mattress protector torn and not covering mattress. Flat sheet too small to cover torn mattress protector. (No fitted sheet)

Hard to regulate thermostatic temp for shower in the bath tub.

Breakfast seems to have decreased in quality over last year or so. Poorer quality cheaper ingredients, bacon in particular, salty cheap stuff. The orange juice was so watered down it was just a hint of orange.

It was much better 2 years ago.

2026-07-01 • via Nuitee
A
Alisa • solo_traveller • us
2
RUN DOWN
Pros:

Most of the employees were very nice.

Cons:

It was VERY rundown. The pictures online were NOT from this hotel. Carpet was very old and patched. Walls were badly scuffed up as were the baseboards and doors. Furniture was very beat up. Sadly my husband will never stay at another Leonardo even though I think this was a one off.

2026-07-01 • via Nuitee
A
Amber • couple • gb
1
Spend the extra money and stay somewhere else.
Pros:

It had a bed…

Cons:

Myself and my partner have been eaten alive with bed bugs. We only stayed one night and have many bites all over our bodies. The room was £130 so still relatively pricey for what we got. I’ve stayed in hostels in Thailand that were better than this.

2026-07-01 • via Nuitee
G
Gary And Joanne • solo_traveller • gb
7
Pros:

The bed was comfy l

Cons:

hotel in need of a make over and a very very expensive breakfast at an extortionate extra price of £27 for two which was absolutely dreadful also on top of that despite having sign on door for cleaners not to come in one man decided to walk in twice when my partner was sleeping and I was out of the room. But I'm surprised it got 3 stars rating but it done job for weekend

2026-06-30 • via Nuitee
R
ROSEMARY • couple • gb
4
Location very good , cleanliness of bedroom not good
Pros:

Location

Cons:

Dirty room , blood on the pillow , broken lamp shade , lots of hair in bathroom from past guests.

2026-06-30 • via Nuitee
W
Wolfgang • solo_traveller • de
10
2026-06-30 • via Nuitee
H
hazel • solo_traveller • gb
6
2026-06-30 • via Nuitee
T
Thompson • couple • gb
5
Adequate but wouldn’t recommend
Pros:

Staff were lovely & communal areas clean

Cons:

Bedrooms were dusty, iron burn on the carpet. Bathroom shower dripped constantly, cup chipped in the room. In need of a refresh. Very expensive for the state of the room, £232 for 1 night with breakfast. You can get more for your money elsewhere.
Booked breakfast but wasn’t on the booking when we got there so had to pay again.

2026-06-30 • via Nuitee
L
Linda • extended_group • gb
5
One night to attend a concert in Glasgow and was reasonably priced.
Pros:

Easy to find and good parking facilities. Staff friendly.
Unfortunately the room next to us was a bit noisy throughout the night. Sounded as though someone kept falling out of bed.

Cons:

The attention to detail in the cleanliness of the room. The hotel would benefit from a refresh as some areas are looking tired. I am a bit of a detail nerd so this may not bother other people. Chose the Leonardo as previously used them in Edinburgh.

2026-06-30 • via Nuitee