Mercure Hotel Berlin City West

Hotels
•
Mercure
7.8 (2478 reviews)
Ohmstr. 4-6 , Berlin , de

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Dirty rooms
Old furnishings
Wi-Fi issues

Categories

Cleanliness
6.7
Multiple reviews mention dirty rooms and old bathrooms.
Service
8.2
Several mentions of friendly staff providing good service.
Location
8.7
Conveniently situated near public transport and amenities.
Room Quality
6.7
Issues with old furnishings and cleanliness mentioned.
Amenities
7.2
Wi-Fi issues and limited bar service were noted.
Value for Money
8.2
Some reviews indicate decent value, especially with breakfast.
Food and Beverage
8.7
Breakfast is frequently highlighted as excellent.
Overall Experience
8
Overall decent experience with a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Modern Amenities
The Mercure Hotel Berlin City West offers air-conditioned rooms with satellite TV, free Wi-Fi, and a minibar, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can enjoy German cuisine and fine wines at the Weinlounge Restaurant with a summer terrace, or unwind with international drinks at the Weinlounge Bar.

Relaxation and Convenience
With an outdoor swimming pool for summer months and proximity to Jungfernheide Public Park, guests can unwind. Additionally, the hotel's location near Siemensdamm Metro Station and easy access to the motorway and train station make exploring Berlin convenient.

Ready to experience comfort and convenience in Berlin? Book your stay at Mercure Hotel Berlin City West now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 2478 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8
M
Michael • extended_group • de
7
2026-06-19 • via Nuitee
H
Heike • couple • de
7
Pros:

Wir hatten das Zimmer ohne Frühstück bebucht. Die Lage des Hotels war direkt in der Nähe unserer Verwandtschaft die wir besucht haben. Das Personal war sehr nett und zuhilfskommend.

Cons:

Der Abstand vom Bett zur Wand, Dieser war sehr knapp. Für etwas "besser gebaute" war dies sehr eng.

2026-06-19 • via Nuitee
K
Kamel • solo_traveller • fr
7
2026-06-18 • via Nuitee
L
Lasse • solo_traveller • dk
5
Pros:

Fin beliggenhed tæt på Ubahn. Venligt personale. Fin morgenmad.Værelse på 5 sal pænt og lækkert badeværelse.

Cons:

Værelset på 6 sal gammelt og meget nedslidt. Lugtede af fugt på badeværelset.Trænger til maling mange steder på gange og værelser. Mange sorte streger på væggene.

2026-06-18 • via Nuitee
S
Sabine • solo_traveller • de
8
2026-06-18 • via Nuitee
K
Kai • solo_traveller • de
8
Pros:

Ruhiges, komfortables Hotel in der Siemens-Stadt.

2026-06-16 • via Nuitee
A
Armin • solo_traveller • de
8
Schönes Hotel mit nettem Personal
Pros:

Sehr nettes Personal, schöne geräumige Zimmer mit Kühlschrank, Badewanne. Es gibt eine Bar und ein Restaurant.

Cons:

keine eigenen Parkplätze, aber man findet schon Parkmöglichkeiten direkt in der Nähe.
Das WLan ist bei meinem I Pad ständig abgeschmiert.

2026-06-16 • via Nuitee
R
Roswitha • extended_group • de
9
Es war ein geiles Wochenende
Pros:

Praktisch eingerichtet und komfortabel, der Barkeeper sehr aufmerksam und zuvorkommend

Cons:

Es war alles gut

2026-06-16 • via Nuitee
P
Peggy • couple • de
7
Pros:

Das Frühstücksbuffet ist doch sehr dürftig für 21€.

Cons:

Wenn man am Pool sitzt kann man die Ratten beobachten!

2026-06-15 • via Nuitee
T
Torsten • couple • de
7
2026-06-15 • via Nuitee
L
Lothar • solo_traveller • de
6
Pros:

Gute Lage, freundliches Personal.

Cons:

Türschloss Toilette kaputt, Personalmangel in Küche und Bar

2026-06-15 • via Nuitee
K
Kristin • couple • de
8
Für eine Nacht ok
Pros:

Freundliches Personal
Parkplatz vor dem Haus

Cons:

Die Matratze war furchtbar weich

2026-06-15 • via Nuitee
C
Carmen • solo_traveller • de
10
Pros:

Es war rundum top.Zimmer groß und gute Ausstattung. Top Lage.Personal außerordentlich hilfsbereit und freundlich

2026-06-14 • via Nuitee
Özlem • family_with_children • de
5
Cons:

Ausstattung

2026-06-14 • via Nuitee
B
Birthe • solo_traveller • de
9
Pros:

Großzügiges Zimmer, das kaum Wünsche übrig ließ. Man kann erkennen dass das Hotel schon etwas älter ist, jedoch ist alles sauber und ordentlich.

2026-06-14 • via Nuitee
M
Marcel • couple • de
2
2026-06-14 • via Nuitee
R
Roberto • solo_traveller • it
7
2026-06-12 • via Nuitee
J
Jörg • solo_traveller • de
8
Gerne wieder
Pros:

Es war ein sehr gepflegtes Hotel mit nettem Service

2026-06-11 • via Nuitee
D
Daniel • solo_traveller • de
9
2026-06-09 • via Nuitee
C
Cornelia • family_with_children • de
10
2026-06-09 • via Nuitee