Best Western Horizon Inn

Hotels
•
Best Western
7.8 (417 reviews)
1154 East Barnett Road , Medford , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms, pool and hot tub
Good breakfast with variety
Friendly and helpful staff
Very good location for dining/shopping/attractions
Large parking and pet-friendly
Comfortable, spacious rooms reported by many
Cons:
Inconsistent room quality (worn chairs, hard/lumpy or squeaky beds)
Shower issues: poor pressure and unstable temperature
Bathroom fixture problems (leaks, nonfunctional locks, no bathtub in some rooms)
Noise from nearby roads and thin walls
Phone/booking communication problems (automated message about pool)
Occasional lukewarm or less tasty breakfast items reported

Categories

Cleanliness
8.4
Generally praised as very clean in many reviews (rooms, pool, hot tub). A few mentions of worn furniture and water getting on bathroom floors, but overall cleanliness is a clear positive.
Service
8.3
Staff frequently described as extremely helpful and friendly; check-in noted as easy and hostess/cook praised for breakfast. Some service friction noted around phone/automated responses and answering calls.
Location
8.3
Multiple reviewers cited an excellent location for dining, shopping and visiting Multnomah Falls; convenient to freeway and with large parking. A few reviews noted road noise due to proximity to roads.
Room Quality
6.6
Mixed reports: several comfortable, large/up-to-date rooms, but recurring issues include hard or lumpy beds, squeaky or worn furniture, doors/locks not closing, small bathrooms, and inconsistent shower temperature/pressure.
Amenities
8
Positive notes on clean pool and hot tub, adequate breakfast offerings, large parking and pet acceptance. Some rooms lack a bathtub and a few guests noted amenity-related inconveniences (e.g., trailer access variability).
Value for Money
7
Value perceived as acceptable by some, but a handful felt the property was a bit expensive for its condition (older, slightly run down in places); complaints about pillows and some wear lower value perception.
Food and Beverage
8
Breakfast is commonly praised (very good/great, hostess/cook excellent) though a few guests reported lukewarm or less tasty items on occasion.
Overall Experience
7.8
Overall positive stays with many guests saying they'd return; strong points are cleanliness, location, and breakfast, balanced by occasional room quality, noise, and minor service/fixture issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location
Best Western Horizon Inn, located in Medford, offers easy access to popular attractions like the Oregon Shakespeare Festival and Ashland Library, making it an ideal choice for travelers seeking both leisure and cultural experiences.

Relaxing Amenities
Guests can unwind in the outdoor swimming pool or hot tub, perfect for rejuvenation after a day of exploring. The 24-hour front desk ensures assistance is always available, adding to a stress-free stay.

Business-Friendly Services
For those traveling for work, the hotel provides a business center and convenient vending machines for quick snacks and drinks, catering to all professional needs during the stay.

Book your stay at Best Western Horizon Inn now to experience comfort and convenience at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Location

Guest Reviews

7.8
Based on 417 reviews
Cleanliness: 8.4
Service: 8.3
Location: 8.3
Room Quality: 6.6
Amenities: 8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.8
L
Laura • family_with_children • us
10
Pros:

Pool spa

2026-10-31 • via Nuitee
J
Joe • solo_traveller • us
6
2026-10-21 • via Nuitee
D
Deboah • solo_traveller • us
6
2026-10-20 • via Nuitee
J
Joel • couple • us
8
Comfortable and peaceful
Pros:

Weren’t fancy folks, just need a bed

Cons:

Nothing

2026-10-15 • via Nuitee
J
Jean Francois • couple • fr
8
Pour une nuit correct mais accès de notre chambre dangereux
Pros:

Pratique , bon petit déjeuner

Cons:

Bruyant. Entre 2routes …
Accès très dangereux!

2026-10-10 • via Nuitee
D
DAVID • solo_traveller • us
7
2026-09-11 • via Nuitee
A
Anamae • solo_traveller • us
9
2026-08-29 • via Nuitee
A
Adam • solo_traveller • us
10
Me and my daughter enjoyed it stay. Very impressed and happy with our service
Pros:

Cleans and quiet and safe neighborhood. Staff was extremely helpful and friendly. Pool was clean and so was the Hottub. Me and my daughter enjoyed it stay

Cons:

Nothing.

2026-08-28 • via Nuitee
S
Shelley • couple • us
7
2026-08-23 • via Nuitee
J
Jon • family_with_children • us
8
Put a person in charge of answering the phone.
Pros:

Nice place and a great breakfast.

Cons:

When I called your robot told me that there was no swimming pool. So we didn't bring our suits. So we ended up buying some from Fred Meyer. Thanks

2026-08-20 • via Nuitee
C
Chad • solo_traveller • us
10
Our stay was short, yet very accommodating.
Pros:

I liked it.

Cons:

Pretty big. Access with a pull trailer was BETTER this time.

2026-08-03 • via Nuitee
O
Or0162182ve • solo_traveller • us
10
Pros:

amenities

Cons:

the bathroom not having a bathtub and when you shower, the water gets everywhere.

2026-08-03 • via Nuitee
J
Julie • family_with_children • us
9
This hotel is well recommended if you ate going to visit Multnomah falls
Pros:

Location

Cons:

Very clean

2026-07-23 • via Nuitee
L
Lynda • solo_traveller • us
9
Pros:

Most every thing. Surprise how quiet it was.

Cons:

The chair in room 150 was wore out.

2026-07-22 • via Nuitee
E
Emerson • solo_traveller • us
10
2026-07-22 • via Nuitee
G
Gayle • solo_traveller • us
8
Great location and comfortable
Pros:

The room was large and comfortable. It was clean and up to date. Beds were comfortable as well. The location was excellent for dining and shopping needs.

Cons:

The water in the shower was hard to regulate to the desired temperature. Even when you got it about right the temperature changed several times on its own, sometimes dramatically colder (never hotter, so no safety concern).

2026-07-20 • via Nuitee
E
ELISA • family_with_children • us
10
It was a great place for the night
Pros:

It was very clean

2026-07-19 • via Nuitee
B
Brien • couple • us
7
Acceptable for price
Pros:

Breakfast was very good.

Cons:

Pillows were terrible.

2026-07-19 • via Nuitee
K
Kim • solo_traveller • us
8
Short.
Pros:

Spacious.

Cons:

Parking was promised to be adequate for our hauling trailer. Not so.

2026-07-19 • via Nuitee
J
Joy • family_with_children • us
8
2026-07-18 • via Nuitee