Hesperia Mallorca

Hotels
•
Hesperia Hotels & Resorts
8 (3629 reviews)
Francisco Vidal Sureda, 24 , Palma de Mallorca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Accessibility issues
Misleading parking information

Categories

Cleanliness
8.3
The hotel is described as clean and tidy, with spacious and well-maintained rooms.
Service
8.27
Staff is reported to be friendly and accommodating.
Location
7.31
While generally positive, a review notes the location's inaccessibility for those with mobility issues.
Room Quality
8.51
Rooms are large, clean, and equipped with necessary amenities.
Amenities
7.79
Amenities include a good breakfast and various facilities, though some comments on limited service replacements.
Value for Money
7.25
Concerns about misleading parking information suggest lower perceived value.
Food and Beverage
8.3
Breakfast options are viewed positively.
Overall Experience
8.27
Guests report a generally pleasant stay with few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms featuring balconies, satellite TV, and free WiFi. The modern design and soft colors create a soothing ambiance for your stay.

Leisure and Wellness
Relax by our outdoor seasonal pool surrounded by lush gardens or stay active at our fitness center. Let us assist you in organizing bicycle or car rentals, ensuring you explore Palma de Mallorca effortlessly.

Prime Location
Conveniently located near Palma de Mallorca's center, our hotel offers easy access to Bellver Castle, Bellver Forest, and Cala Mayor Beach. With Palma Airport just 15 km away, your journey to relaxation begins here.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please, note that the swimming pool is open from 1 May until 31 October.

The Hesperia Ciudad de Mallorca no longer serves a complementary express breakfast

People under 18 years of age can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 14 years old to 16 years old stay for € 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3629 reviews
Cleanliness: 8.3
Service: 8.27
Location: 7.31
Room Quality: 8.51
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 8.3
Overall Experience: 8.27
A
Alicia • family_with_children • es
8
Estupenda
Pros:

El personal

2026-05-30 • via Nuitee
B
Bruno • couple • br
7
2026-05-30 • via Nuitee
E
ESTER • couple • it
10
Soggiorno confortevole, hotel pulito, staff gentile. Tutto perfetto:)
Pros:

Strutta pulita dal design moderno e contemporaneo.

Cons:

Tutto perfetto.

2026-05-29 • via Nuitee
R
ramunas • solo_traveller • gb
8
Pros:

everything is fine

Cons:

breakfast not included

2026-05-29 • via Nuitee
D
Diegoval • solo_traveller • es
9
2026-05-28 • via Nuitee
U
uma • couple • se
9
Pros:

Jätte trevlig personal och super hjälpsamma

Cons:

Frukosten hade inte så stort utbud, tycker inte det är värt att lägga till frukost vid bokning men fanns ett café precis vid hotellet.

2026-05-27 • via Nuitee
F
François • solo_traveller • fr
8
2026-05-26 • via Nuitee
A
Anne Sophie • couple • fr
8
Pros:

Chambre et salle de bain spacieuse. Petite terrasse dans la chambre.
Le jardin, la piscine et les équipements extérieurs étaient très agréables.

Cons:

Pas de machine à café dans la chambre mais une machine à café payante à la réception.
Notre chambre donnait sur la réception et la terrasse sur l’entrée de l’hôtel, de ce fait c’était un peu bruyant.
Tarif du parking un peu élevé (18euros) il s’agit simplement d’un stationnement sur le bord de la route.

2026-05-26 • via Nuitee
E
ESTEBAN • solo_traveller • ar
7
Pros:

La buena atención de la Sra. encargada del sector cocina y cafeteria, tambien las recepcionistas del turno noche muy atentas

Cons:

La recepcionista del dia de llegada al medio dia

2026-05-26 • via Nuitee
B
Barbara • couple • fr
10
2026-05-26 • via Nuitee
L
Lizbeth Scarlett • couple • mx
10
2026-05-24 • via Nuitee
K
keith • couple • gb
3
Very exspensive for one night stay
Pros:

Clean room

Cons:

Stairs up to lift from reception

Vending machine out of order

No where nearby for food when arriving late

2026-05-23 • via Nuitee
J
Jean-Yves • couple • fr
9
Cons:

Emplacement légèrement excentré par rapport au coeur de ville, mais la marche le long des quais du port de loisirs est agréable et on peut aussi trouver des bus

2026-05-22 • via Nuitee
J
Justine • couple • fr
9
Super !
Pros:

La localisation parfaite, pas dans le centre mais au calme à proximité de tout en bus. La deco est super et pleine de couleur, la chambre et le lit étaient immenses, tout est propre et le personnel est très agréable

Cons:

La chambre était très mal insonorisée, une partie du lit était affaissée et le prix du parking est assez excessif alors qu'il y a des places gratuites dans les rues autour

2026-05-22 • via Nuitee
M
María Evangelina • solo_traveller • es
10
Pros:

Súper amables

Cons:

La ubicación sin auto es un tema

2026-05-21 • via Nuitee
S
Stergos • solo_traveller • fr
8
2026-05-21 • via Nuitee
T
Tom • couple • nz
8
2026-05-20 • via Nuitee
G
Gina-Maria • couple • de
10
Pros:

Sehr Sauber, sehr zuvorkommendes Personal und das Frühstück konnte begeistern

2026-05-19 • via Nuitee
L
Lorenzo • couple • it
8
2026-05-18 • via Nuitee
F
Franziska • extended_group • at
10
2026-05-18 • via Nuitee