Hesperia Mallorca

Hotels
•
Hesperia Hotels & Resorts
8 (3716 reviews)
Francisco Vidal Sureda, 24 , Palma de Mallorca , es
+34 971 70 13 06

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Accessibility issues
Misleading parking information

Categories

Cleanliness
8.3
The hotel is described as clean and tidy, with spacious and well-maintained rooms.
Service
8.27
Staff is reported to be friendly and accommodating.
Location
7.31
While generally positive, a review notes the location's inaccessibility for those with mobility issues.
Room Quality
8.51
Rooms are large, clean, and equipped with necessary amenities.
Amenities
7.79
Amenities include a good breakfast and various facilities, though some comments on limited service replacements.
Value for Money
7.25
Concerns about misleading parking information suggest lower perceived value.
Food and Beverage
8.3
Breakfast options are viewed positively.
Overall Experience
8.27
Guests report a generally pleasant stay with few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms featuring balconies, satellite TV, and free WiFi. The modern design and soft colors create a soothing ambiance for your stay.

Leisure and Wellness
Relax by our outdoor seasonal pool surrounded by lush gardens or stay active at our fitness center. Let us assist you in organizing bicycle or car rentals, ensuring you explore Palma de Mallorca effortlessly.

Prime Location
Conveniently located near Palma de Mallorca's center, our hotel offers easy access to Bellver Castle, Bellver Forest, and Cala Mayor Beach. With Palma Airport just 15 km away, your journey to relaxation begins here.

Important information:

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please, note that the swimming pool is open from 1 May until 31 October.

The Hesperia Ciudad de Mallorca no longer serves a complementary express breakfast

People under 18 years of age can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 14 years old to 16 years old stay for € 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3716 reviews
Cleanliness: 8.3
Service: 8.27
Location: 7.31
Room Quality: 8.51
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 8.3
Overall Experience: 8.27
L
Laura • couple • hr
10
2026-07-25 • via Nuitee
M
Miguel Pablo • solo_traveller • es
10
2026-07-25 • via Nuitee
C
caroline • couple • gb
10
2026-07-24 • via Nuitee
M
Martina Maria • couple • it
9
Pros:

Pulizia

2026-07-24 • via Nuitee
S
Scherriel • solo_traveller • nl
10
Fijn hotel op de berg bij Portopi
Pros:

Het personeel was supervriendelijk en behulpzaam.
We arriveerden voor de inchecktijd en zij hebben er alles aan gedaan, zodat wij eerder in de kamer konden.
Het ontbijt was top, het personeel heel erg vriendelijk en attent. Elke ochtend namen zij de tijd voor een babbeltje.
Kamers waren erg schoon
Hotel is in bergachtig gebied, als je goed ter been bent wandel je in minder dan 10 min naar het Winkelcentrum Portopi.
Ben je minder goed ter been, staan er net naast het hotel taxi's of de receptie kan voor je bellen. Kosten taxi zijn minder dan €10,-

Cons:

Niets

2026-07-24 • via Nuitee
T
Tea • couple • hr
9
Good stay
Pros:

The room was spacious and with big bed, which we always like during the vacation. The receptions are really polite. The hotel is really clean in general, as well as pool. They offer free towels for the pool which is great.

Cons:

Location is a bit out of town, the problem is that the bus does not drive regularly since there is a substitute line due to some changes. If you want to walk, prepare walking up and down - usually it is not a problem for us, but we visited during the heatwave in July.
From our preferences, but not crucial for rating: The temperature in some part of the hotel is below the healthy, it was literally freezing in the reception hall, then you have to go out to go to your building where it is hot.

2026-07-23 • via Nuitee
E
Ellen • couple • gb
9
2026-07-22 • via Nuitee
A
Amandi • solo_traveller • nl
9
Fabuleus!
Pros:

Ligging & OV

2026-07-21 • via Nuitee
N
Nunzia Valeria • couple • it
9
Pros:

Struttura moderna, camere ampie e pulite
Posizione non molto centrale, ma con macchina/motorino si raggiunge tutto in 10 minuti!

Cons:

Parcheggio della struttura non incluso, ma nei dintorni si trova più o meno facilmente

2026-07-20 • via Nuitee
A
Anna • couple • be
5
Not really what we expected
Pros:

I liked swimming pool, beach towels, location, terrace in the room and personal.

Cons:

Breakfast is not good, no vegetables except tomatoes, really poor choice for that money, for coffee in lobby you have to pay, and milk is from powder.

2026-07-20 • via Nuitee
R
Richard • couple • gb
7
Ok stay , would say not value for the price
Pros:

Breakfast

Cons:

View from room, mattress uncomfortable

2026-07-19 • via Nuitee
B
Boleslaf • extended_group • pl
9
Pros:

super

2026-07-19 • via Nuitee
T
Thomas • family_with_children • gb
9
Groovy.
Pros:

From the first impressions on arrival, with the funky 60’s vibe, Booker T music, relaxed and friendly staff, easy parking and easy walk to our room, the hotel encourages relaxation. The pool is very pleasant and when we used it in the evening, almost empty. The room was comfortable and clean and the restaurant continues the charming vibe of c1969 LA.

Cons:

For the price, I think a bit more choice could have been provided for the cooked breakfast.

2026-07-19 • via Nuitee
P
Priscilla • family_with_children • fr
6
Pros:

La grandeur de la chambre et de la salle de bain, la literie et les oreillers très confortables. Le style de l'hôtel très 70's.

Cons:

Il y avait des cheveux dans la salle de bain, sur le sol et le lavabo et sur le sol de la chambre. Le cout du petit déjeuner par rapport à la diversité des produits proposer et surtout des viennoiseries et crêpes qui font industrielles.

2026-07-19 • via Nuitee
T
Tamas • extended_group • hu
9
2026-07-18 • via Nuitee
A
Adi • solo_traveller • al
10
Cons:

It was a bit far from the center and very uphill

2026-07-18 • via Nuitee
C
Cristabel • couple • es
9
Exelente
Pros:

Es muy bonito y tiene buena ubicación.

Cons:

Todo me gustó

2026-07-18 • via Nuitee
M
Maksym • solo_traveller • be
7
Overall nice, just the location
Pros:

24/7 pool;
Staff was really friendly, accomodated us at 07:00 even though check-in starts at 15:00;
Air conditioning is very pleasing;
Additional (free) goods (combs, soaps, sewing kit etc.)

Cons:

Location is at the top of the mountain, very annoying, nearest beach is in a 30 minute walk;
Ants in the room
Overall okay

2026-07-16 • via Nuitee
K
Kazuya • couple • gb
10
2026-07-14 • via Nuitee
O
Olivia • extended_group • gb
7
Pros:

Great for a 1 night stay with a work group, excellent value for money and fairly easy to get into palma/down to the coast in an Uber

2026-07-14 • via Nuitee