Mercure Pont d’Avignon Centre

Hotels
Mercure
7.9 (1266 reviews)
Rue Ferruce , Avignon , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room size

Categories

Cleanliness
5.93
Multiple reviews stated the rooms and common areas were dirty and not well-maintained.
Service
8.9
Service was generally described as friendly with positive mentions of staff interactions.
Location
9.94
The location received high praise, being central and convenient.
Room Quality
6.89
Rooms were reported as small and in need of renovation.
Amenities
7.92
Amenities were basic; some guests mentioned lack of umbrellas and issues with parking.
Value for Money
7.88
Many reviews reflected a feeling that the cost did not match the quality of the facilities.
Food and Beverage
6.93
Breakfast experiences varied, with some guests mentioning cleanliness issues and limited choices.
Overall Experience
8.8
Overall experiences varied; there were both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:53

Property Description

Luxurious Accommodation and Dining Experience

Indulge in a stay at Mercure Pont d’Avignon Centre, where elegance meets comfort. Each room is equipped with modern amenities, ensuring a relaxing retreat. The on-site restaurant serves delectable Mediterranean dishes made from local, seasonal ingredients. Start your day with a delicious breakfast served under a charming glass roof.

Convenient Location and Exceptional Services

Located in the heart of historic Avignon, our hotel offers easy access to popular landmarks like Pont d'Avignon and Papal Palace. With free WiFi, a 24-hour front desk, and meeting rooms for up to 150 people, we cater to all your needs. Stay active at our fitness room open round the clock.

Special Offers and Nearby Attractions

Enjoy special perks like a 20% discount on the covered public car park. Explore nearby attractions such as Avignon Chateaublanc golf course and the Central Train Station. Make the most of your stay at Mercure Pont d’Avignon Centre and create unforgettable memories.

Important information:

Please note that if you are accessing the hotel by car you are advised to pull-up in the drop off section of the Palais des Papes car park and take your luggage to the hotel reception. The reception staff will then advise you on parking your vehicle.

Please note that children under 12 years old can enjoy breakfast for free.

The hotel will be closed for a complete renovation from October 20, 2025 until April 12, 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

7.9
Based on 1266 reviews
Cleanliness: 5.93
Service: 8.9
Location: 9.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.8
S
Simone couple de
5
2026-07-25 via Nuitee
H
Hilary solo_traveller fr
7
Great location, good bed, friendly staff.
Pros:

Great location, really good bed, good air con (though noisy).

Cons:

The breakfast was pretty poor. The room was quite small, and it was expensive, though we were there during the festival.

2026-07-23 via Nuitee
A
Andreas couple de
10
2026-07-23 via Nuitee
R
Roland extended_group lu
9
2026-07-23 via Nuitee
A
anne couple fr
9
Super séjour reviendrons l année prochaine
Pros:

Comme d habitude très bien
Qualité et diversité du petit dejeuner
Le calme dans l hôtel
Disponibilité et gentillesse du personnel

Cons:

Rien

2026-07-22 via Nuitee
A
André solo_traveller ch
9
2026-07-22 via Nuitee
M
Marc couple us
8
2026-07-21 via Nuitee
J
jean pierre solo_traveller fr
9
2026-07-21 via Nuitee
D
david solo_traveller gb
8
Pros:

Modern stylish hotel. Great location. Friendly staff.

Cons:

Tricky to find.

2026-07-21 via Nuitee
N
Nicolas couple fr
1
Dommage
Pros:

Site

Cons:

L attitude du personnel après un problème de climatisation récurrent

2026-07-18 via Nuitee
U
Ulrike couple de
10
2026-07-17 via Nuitee
V
VINCENT couple fr
6
Bien mais cher pour la prestation.
Pros:

Bel emplacement.
Salle de bain bien trop petite pour un 4 étoiles.
literie confortable.
personnel trés agréable.

2026-07-16 via Nuitee
L
Leopoldo family_with_children us
9
Un ciudad de ensueño en una ubicación espectacular
Pros:

La ubicación del hotel es insuperable. Y la comodidad del parqueo es perfecto.

2026-07-14 via Nuitee
X
xavier solo_traveller be
8
Un îlot de fraîcheur
Pros:

C'est très bien placé, entre le palais des papes et le pont d'Avignon, et pour autant très calme.
Nous avons apprécié de pouvoir y dormir à l'écart du vacarme ambiant pendant le festival d'Avignon. La climatisation fonctionne impeccablement, ce qui n'est pas un détail en période de canicule.
Nous reviendrons.

2026-07-14 via Nuitee
J
jacques solo_traveller fi
8
2026-07-13 via Nuitee
M
marie-José couple ch
10
Séjour agréable , hôtel Trs propre bien situé
Pros:

L accueil, le personnel de la réception efficace et professionnel et agréable

2026-07-13 via Nuitee
S
sylvie couple fr
5
Pros:

Ok

Cons:

J’y

2026-07-10 via Nuitee
S
Sylvie couple fr
7
2026-07-09 via Nuitee
J
Juliette family_with_children fr
10
2026-07-08 via Nuitee
S
Sabine couple fr
8
Hotel central , tout à pied
Pros:

recommandation d'une amie , l hotel est spacieux en direct avec le parking ce qui est confortable pour décharger . chambre spacieuse , personnel très à l'écoute et aimable. Petit déjeuner sur la terrasse très apprécié avant 9h .

Cons:

rangement minimaliste , peu de cintres pour plusieurs jours

2026-07-08 via Nuitee