Mercure Pont d’Avignon Centre

Hotels
Mercure
7.9 (1208 reviews)
Rue Ferruce , Avignon , fr

Children allowed
Pets allowed

Facilities

Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room size

Categories

Cleanliness
5.93
Multiple reviews stated the rooms and common areas were dirty and not well-maintained.
Service
8.9
Service was generally described as friendly with positive mentions of staff interactions.
Location
9.94
The location received high praise, being central and convenient.
Room Quality
6.89
Rooms were reported as small and in need of renovation.
Amenities
7.92
Amenities were basic; some guests mentioned lack of umbrellas and issues with parking.
Value for Money
7.88
Many reviews reflected a feeling that the cost did not match the quality of the facilities.
Food and Beverage
6.93
Breakfast experiences varied, with some guests mentioning cleanliness issues and limited choices.
Overall Experience
8.8
Overall experiences varied; there were both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:53

Property Description

Luxurious Accommodation and Dining Experience

Indulge in a stay at Mercure Pont d’Avignon Centre, where elegance meets comfort. Each room is equipped with modern amenities, ensuring a relaxing retreat. The on-site restaurant serves delectable Mediterranean dishes made from local, seasonal ingredients. Start your day with a delicious breakfast served under a charming glass roof.

Convenient Location and Exceptional Services

Located in the heart of historic Avignon, our hotel offers easy access to popular landmarks like Pont d'Avignon and Papal Palace. With free WiFi, a 24-hour front desk, and meeting rooms for up to 150 people, we cater to all your needs. Stay active at our fitness room open round the clock.

Special Offers and Nearby Attractions

Enjoy special perks like a 20% discount on the covered public car park. Explore nearby attractions such as Avignon Chateaublanc golf course and the Central Train Station. Make the most of your stay at Mercure Pont d’Avignon Centre and create unforgettable memories.

Important information:

Please note that if you are accessing the hotel by car you are advised to pull-up in the drop off section of the Palais des Papes car park and take your luggage to the hotel reception. The reception staff will then advise you on parking your vehicle.

Please note that children under 12 years old can enjoy breakfast for free.

The hotel will be closed for a complete renovation from October 20, 2025 until April 12, 2026.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

7.9
Based on 1208 reviews
Cleanliness: 5.93
Service: 8.9
Location: 9.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.8
P
philippe couple fr
4
Dommage que nous ayons très mal dormi.
Pros:

L’emplacement

Cons:

Une nuit gâchée par les bruits d’un ascenseur mal entretenu

2026-05-22 via Nuitee
G
Garnier couple fr
7
2026-05-21 via Nuitee
D
Dominique couple fr
10
2026-05-19 via Nuitee
L
letitia family_with_children fr
9
Pros:

Super petit déjeuner, hotel très bien situé

2026-05-19 via Nuitee
E
Elise family_with_children fr
9
2026-05-18 via Nuitee
M
Michael solo_traveller de
6
2026-05-17 via Nuitee
D
Daniel couple fr
10
Pros:

Excellent accueil de tout le personnel, très attentif à notre bien-être.
Emplacement idéal entre le Palais des Papes et le pont d'Avignon, à proximité immédiate du centre ville historique et des restaurants
Liaison directe entre le parking public et l'hôtel, très pratique

2026-05-15 via Nuitee
R
Rubens couple br
10
Cidade maravilhosa, hotel muito bom.
Pros:

Confortável, bem localizado (junto ao palácio dos papas).

2026-05-14 via Nuitee
M
Maciej extended_group pl
10
Świetny hotel na wspaniały pobyt w Avignon. Polecam.
Pros:

Bardzo dobre śniadania z szerokim wyborem dań, bardzo miła i kompetentna obsługa w recepcji. Świetna lokalizacja, trudno o lepszą aby mieć udany pobyt w Avignon. Parking na miejscu co jest bardzo ważne jeżeli podróżujesz samochodem.

2026-05-14 via Nuitee
M
Marc couple be
8
Super
Pros:

Alles

Cons:

De trap vanuit de garage naar het hotel

2026-05-13 via Nuitee
C
Claudia couple at
8
2026-05-13 via Nuitee
A
Anita solo_traveller at
9
2026-05-13 via Nuitee
L
Lluïsa solo_traveller es
10
2026-05-10 via Nuitee
B
Bulut family_with_children de
7
2026-05-10 via Nuitee
A
anne extended_group be
8
Très bien.
Pros:

En plein centre d'Avignon, à proximité du palais des papes, pas très loin du pont... Accès facile à un parking.

Cons:

Je trouve moyen que l'hôtel exige une caution de 20 euros pour un parapluie.

2026-05-08 via Nuitee
V
Virna solo_traveller ch
7
2026-05-05 via Nuitee
P
Paolo couple it
8
2026-05-05 via Nuitee
M
Mario Dell'Acqua solo_traveller ar
8
Pros:

La ubicación y buena atención

Cons:

Muy difícil descargar las maletas

2026-05-04 via Nuitee
A
Anna couple de
10
Pros:

Sehr bequemes Bett, Badezimmer sehr sauber, Hund erlaubt beim Frühstück. Tiefgarage hat problemlos geklappt. Sehr zentrale Lage.

2026-05-04 via Nuitee
L
LINA couple it
8
Un soggiorno meraviglioso
Pros:

Anastasia è stata gentilissima nell’accoglienza! Ha assegnato la stanza superior libera!
Ha anche aiutato alla partenza di caricare i nostri bagagli in macchina! Torneremo volentieri in questo albergo!

Cons:

Aggiungerei un armadio nella stanza…

2026-05-04 via Nuitee