Mercure Pont d’Avignon Centre

Hotels
Mercure
7.9 (1228 reviews)
Rue Ferruce , Avignon , fr

Children allowed
Pets allowed

Facilities

Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room size

Categories

Cleanliness
5.93
Multiple reviews stated the rooms and common areas were dirty and not well-maintained.
Service
8.9
Service was generally described as friendly with positive mentions of staff interactions.
Location
9.94
The location received high praise, being central and convenient.
Room Quality
6.89
Rooms were reported as small and in need of renovation.
Amenities
7.92
Amenities were basic; some guests mentioned lack of umbrellas and issues with parking.
Value for Money
7.88
Many reviews reflected a feeling that the cost did not match the quality of the facilities.
Food and Beverage
6.93
Breakfast experiences varied, with some guests mentioning cleanliness issues and limited choices.
Overall Experience
8.8
Overall experiences varied; there were both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:53

Property Description

Luxurious Accommodation and Dining Experience

Indulge in a stay at Mercure Pont d’Avignon Centre, where elegance meets comfort. Each room is equipped with modern amenities, ensuring a relaxing retreat. The on-site restaurant serves delectable Mediterranean dishes made from local, seasonal ingredients. Start your day with a delicious breakfast served under a charming glass roof.

Convenient Location and Exceptional Services

Located in the heart of historic Avignon, our hotel offers easy access to popular landmarks like Pont d'Avignon and Papal Palace. With free WiFi, a 24-hour front desk, and meeting rooms for up to 150 people, we cater to all your needs. Stay active at our fitness room open round the clock.

Special Offers and Nearby Attractions

Enjoy special perks like a 20% discount on the covered public car park. Explore nearby attractions such as Avignon Chateaublanc golf course and the Central Train Station. Make the most of your stay at Mercure Pont d’Avignon Centre and create unforgettable memories.

Important information:

Please note that if you are accessing the hotel by car you are advised to pull-up in the drop off section of the Palais des Papes car park and take your luggage to the hotel reception. The reception staff will then advise you on parking your vehicle.

Please note that children under 12 years old can enjoy breakfast for free.

The hotel will be closed for a complete renovation from October 20, 2025 until April 12, 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

7.9
Based on 1228 reviews
Cleanliness: 5.93
Service: 8.9
Location: 9.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.8
M
Matt couple us
10
Lived in Avignon in the 80’s and glad to see hotel is top class
Pros:

Great staff. Very clean rooms

2026-06-20 via Nuitee
F
Françoise solo_traveller re
8
Bon emplacement pour visiter Avignon
Pros:

Chambre propre et agréable avec balcon

Cons:

Le balcon et les meubles du balcon n'ont pas été nettoyé

2026-06-18 via Nuitee
S
Salvador couple es
8
2026-06-18 via Nuitee
R
RAFAEL couple ar
9
2026-06-18 via Nuitee
A
Andrea solo_traveller de
6
2026-06-15 via Nuitee
F
Freund couple fr
10
Exceptionnel
Pros:

Pur bonheur. Hôtel aux petits soins pour nous pour notre mariage. Chambre surclassée, personnel adorable. L'hôtel refait est exceptionnel. Merci à toute l'équipe.

2026-06-14 via Nuitee
M
Martine couple gb
10
Excellent
Pros:

Everything the members of staff and the location.

Cons:

N/A

2026-06-11 via Nuitee
E
Eduardo solo_traveller es
8
Perfectamente situado
Pros:

Ubicación

2026-06-10 via Nuitee
A
Andrea couple de
9
2026-06-09 via Nuitee
L
lucia solo_traveller br
10
Pros:

Localizacao excelente
Quarto confortavel c Vista

Cons:

Entrada do estacionamento um pouco confusa

2026-06-08 via Nuitee
P
Pierson couple fr
9
Hôtel propre et très bien placé
Pros:

Hôtel très bien placé, personnel accueillant et très bon petit déjeuner !

2026-06-05 via Nuitee
L
Loes Lucia couple nl
9
2026-06-01 via Nuitee
C
Christine couple lu
8
2026-05-31 via Nuitee
J
Jelly couple gb
1
Disappointed
Pros:

We specifically chose this hotel because my wife has a walking disability and uses a small foldable scooter she can walk short distances unaided but struggles with steps.
Using the search filters we selected‘facilities for disabled guests’. However, this hotel is definitely not suitable as there is several steps even to get to reception, my wife had to wait at the top of a flight of stairs while I spoke with the receptionist. She was very helpful and luckily she managed to secure us a room with another hotel close by that was accessible

Cons:

This hotel is not suitable for guests with disabilities

2026-05-30 via Nuitee
A
Astrid S Langåker couple no
8
2026-05-30 via Nuitee
G
Gail solo_traveller us
10
2026-05-29 via Nuitee
D
david couple fr
7
2026-05-27 via Nuitee
B
BEGOÑA family_with_children es
9
2026-05-26 via Nuitee
C
CAROLE couple lu
8
Très agréable
Pros:

L‘emplacement central

Cons:

Le parking (il s‘agit d‘un parking public)

2026-05-26 via Nuitee
N
Nathalie family_with_children de
7
2026-05-25 via Nuitee