Best Western Plus Lamplighter Inn & Conference Centre

Hotels
Best Western Plus
8.8 (1391 reviews)
591 Wellington Road South , London , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly activities
Clean and well-maintained facilities
Cons:
Check-in took a long time
Pool was overcrowded

Categories

Cleanliness
8.44
The rooms and hotel were clean, but some guests reported issues with room temperature adjustments.
Service
9.41
Staff encountered were friendly and helpful, with quick service at the bar and grill.
Location
8.95
Located conveniently for holiday activities and family-friendly experiences.
Room Quality
8.9
Rooms were clean and well-maintained, though improvements in lighting could be made.
Amenities
9.43
Great pool facilities, arcade, and additional holiday activities for kids.
Value for Money
7.89
Some guests felt the hotel was overpriced for the amenities offered.
Food and Beverage
8.44
Breakfast options were reasonably priced with good selections.
Overall Experience
8.91
Overall pleasant stay with minor issues but many enjoyed the family-centric offerings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:13

Property Description

Tranquil Natural Environment:
Experience serenity at the Best Western Lamplighter Inn with indoor ponds and streams, creating a peaceful ambiance for your stay.

Family-Friendly Amenities:
Enjoy quality time with loved ones by the indoor waterfall and fish ponds, stay active at the modern fitness center, and have a blast at the indoor swimming pool with a waterslide and game room.

Convenient Location and Services:
Benefit from easy access to the highway, London International Airport, golf courses, and parks. Plus, take advantage of the complimentary shuttle service to nearby hospitals for a stress-free stay.

Book now for a relaxing and fun-filled stay at the Best Western Lamplighter Inn!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Please note that the pool will be closed from February 9th to February 13th.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1391 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 8.9
Amenities: 9.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.91
K
kathy solo_traveller ca
10
Pros:

The pool area, staff, rooms, bed, bathroom

2026-07-04 via Nuitee
K
Keith solo_traveller ca
9
2026-07-04 via Nuitee
D
Diana solo_traveller ca
6
Nice Property, but the Rooms Need Improvement
Pros:

Pool area and fish pond

Cons:

Overall, our stay was okay, but there were several issues that affected our experience. The room felt noticeably damp throughout our stay and would really benefit from a dehumidifier. We also couldn't get the temperature below 73°F, even after lowering the thermostat, which made the room feel warm and uncomfortable.

One of the main reasons we booked this room was for the advertised jetted tub. While the room did have a bathtub, it was not a jetted model, which was disappointing and did not match the room description.

The TVs were also not functioning during our stay, which further detracted from the overall experience. With a few updates and better quality control, this could be a much more enjoyable place to stay.

2026-07-03 via Nuitee
Y
YANDAN family_with_children ca
9
2026-07-02 via Nuitee
E
Erin family_with_children ca
10
My son loved it for his birthday and well be going back next year for sure
Pros:

There was always something to do and it was super clean. Being fully booked it was still not overwhelmingly packed.

2026-07-01 via Nuitee
S
Shelley family_with_children ca
9
2026-07-01 via Nuitee
W
Williams couple ca
10
2026-06-30 via Nuitee
K
Karen couple ca
8
Overall, the stay was good and the location was great.
Pros:

We enjoyed dinner with some friends at Shelly's bar & restaurant in the hotel.

Cons:

The HVAC system is being replaced so there was a portable a/c unit in the room, and I had to ask for a heater overnight as it had gotten very cold out. Still, the staff was responsive and brought the heater right away.

2026-06-29 via Nuitee
E
Eva solo_traveller ca
6
2026-06-28 via Nuitee
L
Leean family_with_children ca
9
Great
Pros:

The pool access

2026-06-28 via Nuitee
Z
Zhenghong family_with_children ca
8
2026-06-27 via Nuitee
S
Steeve solo_traveller ca
8
2026-06-26 via Nuitee
E
Emmons couple ca
9
The staff was on top of everything, serve me with a contagious smile, which hugged our hearts
Pros:

I really enjoyed the jungle feel of the pool area it was really relaxing, and the fish pond off to the side. Very beautiful. Thank you will be returning soon.

Cons:

I love to sleep in so always wishing for a later check out time.

2026-06-25 via Nuitee
J
Jake extended_group ca
6
Average
Pros:

Main part of the hotel was very nice, as was the conference room area. The pool area was also leather, clean and would be great for families staying more than one night. Having a restaurant in the hotel is a good feature as well.

Cons:

The room I stayed in was dated. It’s a decent room but there’s no way it’s worth 290 dollars for a single night. The single bed rooms are nicer and have a view of the interior pool. Honestly those seemed a bit pricey as well. I wouldn’t pay more than 250 for that room.

2026-06-25 via Nuitee
Y
Yang couple ca
10
Pros:

very clean, good view of the pool

Cons:

the construction is going on so a little traffic

2026-06-25 via Nuitee
M
Maureen couple ca
10
Good. Clean. Good price
Pros:

Location

Cons:

Parking

2026-06-23 via Nuitee
R
Robert couple ca
8
2026-06-21 via Nuitee
M
Michelle solo_traveller ca
10
Pros:

Its a beautiful place.

Cons:

A bit pricey for one night.

2026-06-21 via Nuitee
L
Leeann couple us
10
2026-06-18 via Nuitee
K
Kristen family_with_children us
8
2026-06-16 via Nuitee