Best Western Franklin

Hotels
•
Best Western
8.2 (2486 reviews)
1308 Murfreesboro Road , Franklin , us
+16157900570

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
7.41
Some reviews noted that the carpets and rooms could have been cleaner.
Service
8.88
Staff were consistently described as friendly and courteous, adding to a positive stay.
Location
7.92
The location was convenient for access to nearby facilities but sometimes noisy.
Room Quality
7.87
Rooms were updated and comfortable, despite some issues with noise and furnishings.
Amenities
8.4
Amenities like breakfast were well-reviewed; however, some noted noise disturbances.
Value for Money
8.36
Guests felt the quality received was good for the price paid.
Food and Beverage
8.41
Breakfast was praised by multiple reviewers as good and satisfying.
Overall Experience
8.38
Overall, guests had a pleasant stay despite minor issues, hitting the expected rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:42

Property Description

Convenient Location and Modern Amenities

Best Western Franklin, conveniently located near popular attractions, offers air-conditioned rooms with free WiFi and a seasonal outdoor pool. Guests can stay connected with cable TV, a desk, and free coffee in each room.

Fitness Center and Family-Friendly Facilities

Guests can maintain their workout routine at the hotel's fitness center or enjoy a delicious buffet breakfast. Families will appreciate the children's playground and business center on-site.

Multilingual Staff and 24-Hour Service

With a multilingual front desk staff speaking English, Spanish, and Hindi, guests can feel welcome and supported throughout their stay. Book your stay at Best Western Franklin for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2486 reviews
Cleanliness: 7.41
Service: 8.88
Location: 7.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
R
Rebecca • couple • us
9
Excellent choice for your money!
Pros:

The location was terrific. We counted at least 5 breakfast places within walking distance but we ate the free one provided, which was fine.
While the building is the balcony/room accessed from outside style, which I think can often be noisier, we had a very quiet night.

Cons:

The architecture is not my favorite.

2026-07-11 • via Nuitee
R
Rochelle • solo_traveller • us
10
4th of July 2026
Pros:

Staff was excellent from check in to check out. The breakfast was really good.

Cons:

I had to leave, vacation was over! Smile

2026-07-10 • via Nuitee
N
Nancy • couple • us
8
Good bargain for comfortable stay.
Pros:

Desk clerk kind and pleasant.
Room clean.
Breakfast OK.
Location perfect for my visit.
Price good.

Cons:

Pillows not great.

2026-07-10 • via Nuitee
S
Susan • solo_traveller • us
10
Great clean place to stay
Pros:

Its my favorite spot to stay when i visit Nashville. I recommend it to everyone.

Cons:

Na

2026-07-10 • via Nuitee
P
pamela • couple • us
8
2026-07-08 • via Nuitee
S
Scotty • couple • us
8
2026-07-08 • via Nuitee
A
ANTHONY • couple • us
9
2026-07-06 • via Nuitee
N
Nancy • solo_traveller • us
8
2026-07-06 • via Nuitee
R
Rebecca • couple • us
10
2026-07-06 • via Nuitee
N
Nora • solo_traveller • us
8
Pros:

Room was clean

Cons:

The bed wasn't very soft

2026-07-02 • via Nuitee
C
Carolyn • solo_traveller • us
3
Pros:

Staff was great and very accommodating at quickly providing a new room at 6am when halfway through my shower, the entire bathroom flooded! My family and really appreciated the courtesy of staff.

Cons:

Standing barefoot in approximately 3 inches of standing water only half way through shower at 6am. Trying to get ready to take granddaughter to medical appointment and having driven 7 hours the night before.

2026-07-01 • via Nuitee
V
Veronica • couple • us
5
Comfortable beds and mostly clean, but carpets need to be shampooed.
Pros:

The front-desk staff was very friendly. The room was mostly clean, and the bed was comfortable. We were able to park right outside our door, so taking our luggage to our room was easy. A bonus is having a Waffle House right next door.

Cons:

While the carpet had been vacuumed, it needed to be shampooed. It was filthy. I made sure to keep my socks on when walking around.

2026-07-01 • via Nuitee
N
Nick • solo_traveller • us
10
Pros:

Close to the interstate and restaurants very close and quiet.

2026-06-29 • via Nuitee
W
Weddle • family_with_children • us
8
We would stay there again.
Pros:

The breakfast was simple, clean. and the staff was great at keeping it clean and stocked. The pool and the play ground were nice.

Cons:

The speed bumps in the parking lot. I know it made it safer.

2026-06-29 • via Nuitee
J
Jordan • couple • us
8
2026-06-28 • via Nuitee
O
Olivia • solo_traveller • us
7
Pros:

The location was very convenient, price was great and the breakfast was pretty good.

Cons:

There was water all over the bathroom sink when we checked in and we could smell weed coming from outside.

2026-06-26 • via Nuitee
D
Dirk1488 • couple • de
8
Etwas mehr ausgeben kann sich lohnen
Pros:

Wir haben von hier aus drei Tage Nashville und Umgebung erkundet. Daher wollten wir eine Unterkunft, wo man nicht froh ist, wenn man wieder fahren kann. Es gab viele billigere Unterkünfte (die wir manchmal wählen, wenn wir nur auf der Durchreise sind) aber wir haben uns trotz des höheren Preises fürs Best Western Franklin entschieden. Und die Fotos bei Booking entsprechen auch der Wirklichkeit. Es war sauber und hatte bequeme Betten und ein gutes Frühstück. Alles worauf wir Wert legen. Wir haben sogar noch ne Nacht drangehängt.

Cons:

alles war top

2026-06-26 • via Nuitee
J
Jeff • couple • gb
8
Perfect stop off spot
Pros:

Large room, plenty of amenities, breakfast included, very clean and comfortable.

Cons:

Motel style outside room, breakfast quite poor quality, but for the price it was all you need. Room was quite dark.

2026-06-26 • via Nuitee
T
Terry • solo_traveller • us
9
Pros:

It was a very pleasant stay for one night as we were just traveling through. Met some nice friendly people at breakfast.

2026-06-26 • via Nuitee
K
Kevin • solo_traveller • us
7
BW Franklin
Pros:

Location.

Cons:

Needed better cleaning in the bedroom area.

2026-06-25 • via Nuitee