Best Western Franklin

Hotels
•
Best Western
8.2 (2536 reviews)
1308 Murfreesboro Road , Franklin , us
+1 615-790-0570

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
7.41
Some reviews noted that the carpets and rooms could have been cleaner.
Service
8.88
Staff were consistently described as friendly and courteous, adding to a positive stay.
Location
7.92
The location was convenient for access to nearby facilities but sometimes noisy.
Room Quality
7.87
Rooms were updated and comfortable, despite some issues with noise and furnishings.
Amenities
8.4
Amenities like breakfast were well-reviewed; however, some noted noise disturbances.
Value for Money
8.36
Guests felt the quality received was good for the price paid.
Food and Beverage
8.41
Breakfast was praised by multiple reviewers as good and satisfying.
Overall Experience
8.38
Overall, guests had a pleasant stay despite minor issues, hitting the expected rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:42

Property Description

Convenient Location and Modern Amenities

Best Western Franklin, conveniently located near popular attractions, offers air-conditioned rooms with free WiFi and a seasonal outdoor pool. Guests can stay connected with cable TV, a desk, and free coffee in each room.

Fitness Center and Family-Friendly Facilities

Guests can maintain their workout routine at the hotel's fitness center or enjoy a delicious buffet breakfast. Families will appreciate the children's playground and business center on-site.

Multilingual Staff and 24-Hour Service

With a multilingual front desk staff speaking English, Spanish, and Hindi, guests can feel welcome and supported throughout their stay. Book your stay at Best Western Franklin for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2536 reviews
Cleanliness: 7.41
Service: 8.88
Location: 7.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
W
Wilson • couple • us
10
2026-08-28 • via Nuitee
S
Shyanne • extended_group • us
4
Pros:

They were rude about a refund for a day we werent there so we didn’t end getting our money and had to pay for time we weren’t there

Cons:

There were bugs

2026-08-25 • via Nuitee
D
Diana • solo_traveller • us
10
Great spot
Pros:

Clean

Cons:

N/a

2026-08-23 • via Nuitee
K
Koeppe • solo_traveller • us
6
Cheap and effective
Pros:

Clean

Cons:

Wifi was terrible

2026-08-23 • via Nuitee
T
Tim • couple • us
8
2026-08-22 • via Nuitee
J
Janice • solo_traveller • us
7
Pros:

Good location, nice breakfast, comfortable beds and all that you needed in a small room.

Cons:

There was a large bug of some kind in my shower late at night, which I killed.

2026-08-22 • via Nuitee
H
Holly • family_with_children • us
10
2026-08-19 • via Nuitee
D
Debra • couple • us
1
We only stayed one night
Pros:

Mama said if I don’t have anything nice to say, say nothing at all.

To be fair the bed was comfortable.

Cons:

Our room had a bad smell. The fan on the ac wouldn’t come on so we think the unit was broken. Then there was an unwanted visitor on the floor with me. We decided to go to another hotel.

2026-08-18 • via Nuitee
M
Miranda • solo_traveller • us
10
Pros:

The shower head was awesome and the bed was very comfy

2026-08-17 • via Nuitee
J
Jana • couple • ch
7
2026-08-17 • via Nuitee
Y
Yann • solo_traveller • fr
9
Go!
Pros:

Perfect stay
Great pool
Highly recommended

2026-08-16 • via Nuitee
N
Nathaniel • solo_traveller • us
8
2026-08-15 • via Nuitee
D
Dunn • couple • us
10
2026-08-10 • via Nuitee
G
Gabriele • solo_traveller • it
9
Pros:

Ottima la colazione e la piscina disponibile dalle 8.30 la mattina anche per un bagno veloce! Camera ampia e pulita

2026-08-10 • via Nuitee
J
Jack Robertson • solo_traveller • us
10
2026-08-10 • via Nuitee
G
Gloria • couple • us
4
Disappointed
2026-08-08 • via Nuitee
T
Tim • solo_traveller • us
7
Pros:

Value

Cons:

The remodel of rooms is nice. However, carpets should be replaced or cleaned.

2026-08-07 • via Nuitee
J
Jason • couple • us
10
2026-08-07 • via Nuitee
E
Emmaline • couple • us
5
2026-08-07 • via Nuitee
D
David • couple • us
9
Great value; I would stay there again.
Pros:

Great location; recently renovated room; clean-clean; good hot breakfast; great value

Cons:

The room had a musty smell.

2026-08-03 • via Nuitee