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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Outdoor pool - seasonal
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Snack bar
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ATM/cash machine on site
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Water sport facilities on site
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Outdoor fireplace
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location near Convention Center
Located just 3 miles from the Reno Sparks Convention Center, SureStay Plus Hotel by Best Western Reno Airport offers a comfortable stay with easy access to major events.
Amenities for a Relaxing Stay
Experience a range of amenities including a seasonal outdoor pool, a gym, and Crosswinds Lounge serving delicious American cuisine. The hotel also provides laundry and dry cleaning services for your convenience.
Cozy Rooms with Modern Features
Enjoy simply furnished rooms equipped with a microwave, refrigerator, Cable TV, and free WiFi. Whether you're here for business or leisure, our rooms with large hardwood work desks ensure a comfortable stay.
Book now for a delightful stay at SureStay Plus Hotel by Best Western Reno Airport, where convenience meets comfort.
Pet policy: Dogs are the only pets allowed. There is a USD 20 pet dog per night. Limit of 2 dogs per room, 50 lbs max, for 7 nights max. Reservation of "Dog Friendly" room required + pet fee. Undisclosed animals subject to $250 fine. Dogs must not be left alone. Any damages are billable at repair or replacement cost. "
Please note: The season outdoor pool is open from Memorial Day until Labor Day.
Prepaid credit cards and cash are not accepted at check-in.
Cash payments can be made at check-out, providing the guest shows a valid credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
No
No
Close to work
Not very clean, felt like I was in a crack motel.
it was pet Friendly and loved that bed was provided even though my dog didn't want to lay on it. treats and 1 baggie for 2 nights stay was a bonus.
house cleaners were noisy talking to each other with thin walls/doors at 8am and woke us up. Front Desk Staff wouldn't answer the phone when called 3 separate times. Shower head seem to be tightened too much as it was hard to pull to turn on the water and was really weak as well. Other lazy pet owners left there shit on the grass, come on pet owners be responsible for your dog.
Very friendly and helpful staff
No breakfast included in stay. Specialty restaurant offered food but limited selection ( no decaf coffee for example)
Convenience
A bit dated
Very convenient to the airport. room was clean..
was a little confusing on what door to go to to get to our room. We ended up doing a lot of walking to get to our room.
Very convenient to airport. Exterior was well maintained. Interior was also clean and well-maintained.
Ice machine wasn’t working on the second floor wing I stayed in. Showers in bathrooms were absolutely too weak. I understand about water conservation but how much are you conserving when people take longer showers to get properly rinsed off? TV service was spotty, but was supposedly being serviced.
Room was very clean.
Carpet needs replaced.
Room was clean, staff was friendly and helpful, courteous and helpful shuttle driver, room was quiet (except when someone's dog started barking)
Bed was hard, room smelled slightly of stale smoke even though it had been well- cleaned.
the room smell
ed from people smoking in it
the small the rug didnt look clean bedding cover was dirty
Comfortable, good value
Breakfast was unclear as far as payment/nonpayment and food quality was questionable after hearing complaints from other customers, so we skipped breakfast.
El restaurante fue delicioso
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