Quality Inn & Suites Phoenix NW - Sun City

Hotels
•
Quality Inn
7.8 (567 reviews)
11201 Grand Avenue , Youngtown , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.85
Some reviews mentioned cleanliness issues; overall scores were affected.
Service
8.81
Multiple reviews praised the staff for being polite and helpful.
Location
7.36
Location was generally mentioned positively but concerns raised about safety.
Room Quality
7.81
Rooms were described as clean and comfortable, but some reported issues.
Amenities
7.84
Breakfast options received praise, but some amenities had complaints.
Value for Money
7.3
Good price value mentioned, but expectations of quality met with mixed reviews.
Food and Beverage
8.34
Breakfast was highlighted positively as a strong point.
Overall Experience
8.12
Reviews reflected a generally positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:09

Property Description

Year-Round Outdoor Heated Pool and Sun Terrace
Experience relaxation and fun in our hotel's outdoor heated pool and sun terrace, perfect for unwinding after a day of exploring the area.

Deluxe Room Amenities
Enjoy the convenience of premium channels on a satellite cable TV, a microwave, and a small refrigerator in each room. Work comfortably at the provided work desk and seating area.

Full Hot Breakfast Buffet
Start your day right with our delicious hot breakfast buffet, offering a variety of options such as eggs, bacon, waffles, pastries, fresh fruit, and more.

Book your stay now at Best Western Inn & Suites of Sun City for a memorable and comfortable experience!

Important information:

Please note that the pool at this property will be closed from April 7, 2015 until May 1, 2015.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 567 reviews
Cleanliness: 6.85
Service: 8.81
Location: 7.36
Room Quality: 7.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 8.12
S
STEVEN • solo_traveller • us
8
Pros:

Staff very friendly, very helpful

Cons:

Unaware that the train passes right next to the facility. Quite loud a few times each night.

2026-05-26 • via Nuitee
S
Samuel • solo_traveller • us
6
2026-05-23 • via Nuitee
M
Michelle • extended_group • us
8
This is the second time I’ve stayed here and would definitely stay again!
Pros:

Clean pool, rooms and great staff!

Cons:

Towels are small and scratchy, but I appreciate having towels at the pool

2026-05-04 • via Nuitee
H
Harmon • couple • us
8
Pros:

Easy parking and access.

Cons:

Breakfast was poor.

2026-05-03 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-04-25 • via Nuitee
C
Claudia • couple • us
9
2026-04-16 • via Nuitee
V
Victor • couple • us
10
Cool
2026-04-14 • via Nuitee
K
kobe • solo_traveller • us
10
2026-04-13 • via Nuitee
K
Kim • solo_traveller • us
9
Cons:

breakfast could be better

2026-04-08 • via Nuitee
D
Doug • family_with_children • us
1
Pros:

Check in

Cons:

Extremely noisy.
Trains, Jets and cop cars

2026-04-01 • via Nuitee
J
Juan • couple • us
8
2026-04-01 • via Nuitee
J
James • solo_traveller • us
9
2026-03-30 • via Nuitee
V
vivian • couple • us
9
Pros:

Easy access. Breakfast had a good selection. Friendly staff. Met our needs.

Cons:

Train noise.

2026-03-26 • via Nuitee
E
Edmon L • family_with_children • us
9
Same old stuff
Pros:

TV and bed were OK. Chairs were good. Breakfast OK.

Cons:

No hand towels hanger. Poor quality towels. Parking lot needs cleaning. Toilet too low.

2026-03-23 • via Nuitee
G
Gary’s • couple • us
5
Need to move the property.
Pros:

Convenient to needed fact.

Cons:

No SUB ports to charge phones, IPads, etc.
Too close to the railroad tracks.

2026-03-13 • via Nuitee
M
Manuel • couple • us
7
.
Pros:

.

Cons:

.

2026-03-12 • via Nuitee
G
Greg • couple • us
4
Won't stay here again
Pros:

Room was available in a tight market but way overpriced

Cons:

The breakfast area was way too small and did not have any healthy options. Door handle did not work properly and had to switch rooms. No elevators.

2026-03-09 • via Nuitee
M
Michael • solo_traveller • us
7
2026-03-09 • via Nuitee
G
Greg • couple • us
7
No cameras observed in common areas
Pros:

Convenient access

Cons:

Rough neighborhood at night time , lot of sketchy characters staying at and coming in /out of motel

2026-03-08 • via Nuitee
C
chuck • couple • us
8
Pros:

Breakfast was good. Bed was comfortable.

Cons:

A refundable $150 CASH was required at check-in. I wasn’t aware of this requirement prior to arrival.

2026-03-05 • via Nuitee