Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dated rooms
Disengaged staff
Limited parking

Categories

Cleanliness
8.01
Some reviews noted the need for room changes and dated looks, which suggests issues with cleanliness.
Service
8.98
Majority of reviews praised staff as friendly and helpful, barring a few mentions of disengagement.
Location
9.02
Consistently highlighted as a strong point across multiple reviews with great access to surrounding areas.
Room Quality
7.47
Some reports of dated rooms and issues with comfort, such as strobe lights.
Amenities
8
General positive feelings towards provided amenities, though limited dining options were mentioned.
Value for Money
7.96
Good pricing noted, yet some felt certain features didn’t match the price point.
Food and Beverage
8.51
Food quality received high praise with good breakfast choices mentioned.
Overall Experience
8.48
Many guests expressed satisfaction despite minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Riverfront Location and Award-Winning Dining
Centrally located on the banks of Waikato River, Novotel Tainui Hamilton offers an award-winning restaurant, Restaurant on Alma, serving a contemporary mix of Pacific Rim and European cuisine. The ideal spot for guests to indulge in exquisite dining while enjoying picturesque river views.

Convenient City Access and Relaxing Surroundings
Situated in the heart of Hamilton, guests at Novotel Tainui Hamilton have easy access to shopping, dining, and entertainment outlets. After a day of exploring the city, unwind with a leisurely stroll along the river or immerse yourself in the tranquility of the surrounding parks.

Modern Amenities and Comfortable Stay
Each accommodation at Novotel Tainui Hamilton features modern amenities including a flat-screen TV, iPod docking station, desk, wardrobe, ironing facilities, and tea/coffee making facilities. With a focus on guest comfort, the hotel ensures a relaxing stay for all visitors.

Book your stay at Novotel Tainui Hamilton for a perfect blend of luxury, convenience, and relaxation.

Important information:

Please note, there is a 2% credit card surcharge when using a credit card. Please note, there is a 2% credit card surcharge when using a credit or debit card. Please also note that Novotel Tainui Hamilton requires a credit card pre-authorization or cash bond equal to $100 for the first night and $50 each night afterwards. Any unused funds will be returned upon departure. Please note that if you deposit by card, there can be a seven (7) day return of funds depending on your bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLZ

Location

Guest Reviews

8.3
Based on 2733 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
J
Jason • extended_group • nz
10
Perfect location and cool set up 👍
2026-08-08 • via Nuitee
P
Palmer • solo_traveller • nz
10
2026-08-07 • via Nuitee
A
Azmeen • family_with_children • nz
1
Wouldnt recommend anyone to stay dea
Pros:

Very poor service, had to ask many times for blanket for kids.. was overcharge , was charged for unnessary service

Cons:

Very poor service

2026-08-07 • via Nuitee
L
Lloyd • solo_traveller • nz
9
2026-08-06 • via Nuitee
J
Julie • couple • nz
9
Pleasant stay would stay here again
Pros:

Location, staff very helpful. Room comfortable and clean

Cons:

Bathroom a little tight for space with the loo behind the door

2026-08-06 • via Nuitee
R
Rangogirl • solo_traveller • nz
10
Pros:

Absolutely comfortable bed.
Rooms were very clean
Staff were amazing

Cons:

The lack of packing.

2026-08-05 • via Nuitee
L
Leisa • couple • nz
10
Excellent
Pros:

Excellent

Cons:

Could be more parking

2026-08-05 • via Nuitee
L
Loay • solo_traveller • nz
9
2026-08-04 • via Nuitee
M
Melanie • solo_traveller • nz
8
2026-08-04 • via Nuitee
N
Naoko • solo_traveller • jp
9
Good!
Pros:

Good staff !

Cons:

I wanted to eat smaller breakfast. Not choice.

2026-08-02 • via Nuitee
P
Pelinita • family_with_children • nz
8
Fantastic
Pros:

Cleanliness

2026-08-02 • via Nuitee
D
David • solo_traveller • au
7
2026-08-02 • via Nuitee
M
Maree • couple • nz
6
Pros:

Location and breakfast / bar area

Cons:

Bar didn’t have correct glasses and couldn’t make cocktails
Bathroom had no extra’s like shower caps or vanity sets.

2026-07-25 • via Nuitee
C
Carly • couple • nz
8
Pleasant, comfortable stay.
Pros:

Location. Well appointed rooms. Nice temperature control.

Cons:

Room was the furthest away from the lift. Shower wasn’t particularly powerful, even when using smaller shower head.

2026-07-24 • via Nuitee
N
Nellie • family_with_children • nz
10
2026-07-24 • via Nuitee
M
Mak Ma • couple • nz
8
Pros:

Quite good.

2026-07-24 • via Nuitee
L
Lester • solo_traveller • nz
8
2026-07-23 • via Nuitee
M
Mark • couple • nz
9
Good value for money
Pros:

Very central to Hamilton cbd very nice breakfast

Cons:

Nil

2026-07-23 • via Nuitee
A
Astrid • couple • nz
8
Pros:

Maori touch
Nice art work

2026-07-23 • via Nuitee
A
Andrea • family_with_children • nz
8
2026-07-21 • via Nuitee