Hotel Royal William, an Ascend Collection Hotel

Hotels
Ascend Collection
8.5 (694 reviews)
360 boulevard Charest Est , Quebec City , ca

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable bed
Good location
Cons:
Cleanliness issues
Overpriced

Categories

Cleanliness
7.46
Issues with cleanliness noted, such as dirty glasses and moldy shower.
Service
8.43
Service was reported as mediocre with some delays.
Location
9.97
Good location, conveniently situated.
Room Quality
7.92
Room was small with noise issues.
Amenities
9.45
Comfortable bed and Nespresso coffee in the room.
Value for Money
7.41
Considered overpriced for the experience received.
Food and Beverage
7.96
Mixed experiences with restaurant service.
Overall Experience
9.43
Despite issues, some positive aspects that could improve overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:21

Property Description

Chic Hotel in the Heart of Québec City

Luxurious Rooms and Amenities
Indulge in comfort with a flat-screen TV, coffee maker, and air conditioning in each room. Whether you're here for business or leisure, our rooms are designed to cater to your every need.

Convenient Facilities for Your Stay
Stay active at our fitness center or catch up on work at the business center. With on-site parking available, your stay with us will be stress-free and convenient.

Explore the Vibrant Neighborhood
Immerse yourself in the trendy Nouveau St-Roch neighborhood with art galleries, restaurants, and shops just a short walk away. Don't miss out on nearby attractions like the Parliament Building and Old Port of Québec.

Book your stay at Hotel Royal William, Ascend Hotel Collection now for an unforgettable experience in Québec City.

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that all special requests are subject to availability, and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 22 per day.

Location

Guest Reviews

8.5
Based on 694 reviews
Cleanliness: 7.46
Service: 8.43
Location: 9.97
Room Quality: 7.92
Amenities: 9.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 9.43
O
Oliver family_with_children lu
8
2026-07-25 via Nuitee
S
Stacey couple ca
8
Magnifique
Cons:

L’accueil ( à la reception ) peu d’explication. Ça n’avait pas l’air de lui tenter

2026-07-24 via Nuitee
M
Michel couple ca
10
Séjour agréable
Pros:

Tout était parfait

Cons:

Rien

2026-07-24 via Nuitee
郡芳 solo_traveller tw
8
Pros:

空間大

Cons:

門口施工

2026-07-23 via Nuitee
A
Alexis family_with_children fr
7
2026-07-22 via Nuitee
C
Caroline couple ca
10
2026-07-21 via Nuitee
M
Maxime family_with_children fr
6
Pros:

- Surface & décoration de la chambre
- Qualité de literie
- Variété des produits d hygiène proposés en salle de bain

Cons:

- Accès en travaux en travaux et stationnement difficilement accessible (parking sous terrain déporté.et stationnement en 3ieme sous-sol)
- Localisation de l hôtel peu adapté à une famille (éloignement du quartier Petit Champlain, ville-basse,…)
- Bruit constant de la ventilation extérieure (côté rue Notre Dame Des Anges)

2026-07-21 via Nuitee
M
Marie-Josée solo_traveller ca
10
Pros:

Grande salle de bain, avec bain et douche, grand comptoir , très grand lit confortable

Cons:

Trop petite tasse pour le café, pour petite quantité de café uniquement. Vive les Keurig pour de vrais café

2026-07-20 via Nuitee
V
Vallias solo_traveller us
8
Cons:

Parking charge, it's should be free if you paying for Hotel

2026-07-20 via Nuitee
T
Tommy family_with_children ca
5
2026-07-18 via Nuitee
O
Ofelia Maria extended_group es
10
Fantástica estancia por su increíble habitación
Pros:

Todo

Cons:

Que tuvimos que entrar por la parte de atrás porque estaban en obras en la calle y la puerta principal estaba inaccesible y que no cabía el coche en el parking

2026-07-15 via Nuitee
A
Alexia family_with_children ca
8
Pros:

La propriété et la beauté de l’hôtel.

Cons:

Nous avons moins apprécié les bruits de construction qui nous réveille 7h50

2026-07-14 via Nuitee
A
Aida couple ca
8
2026-07-13 via Nuitee
F
Furaha solo_traveller gb
9
Pros:

It’s location, cleanliness, helpful staff

Cons:

Nothing

2026-07-11 via Nuitee
F
Francine solo_traveller ca
7
Pros:

Accueil chaleureux

Cons:

Bruit de l'immeuble en rénovation ce que nous ignorions: réveil brutal par des coups de marteau. Cependant, nous avons reçu une réduction sur le prix de notre séjour, ce fut très apprécié.

2026-07-10 via Nuitee
A
Adrien solo_traveller ca
6
Un personnel exceptionnel
Cons:

Le prix ne correspondait pas au produit et service

2026-07-09 via Nuitee
C
Carole couple ca
10
Pros:

À chaque fois que je viens à Québec je choisis cet hôtel, les chambres sont spacieuses et le personnel toujours serviable, mention spéciale à Agriel à la réception

2026-07-07 via Nuitee
J
Jorge Camara solo_traveller br
10
Pros:

Quarto bem espaçoso e cama bem confortável.

Cons:

Tinha obras de reforma do edificio. Isso atrapalha bastante a passagem de pedestres e para pegar Taxi na porta do hotel.

2026-07-06 via Nuitee
L
Laura family_with_children ca
10
Pros:

Beautiful and elegant

2026-07-06 via Nuitee
K
Kartuha family_with_children ca
10
2026-07-06 via Nuitee