Hotel Royal William, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.5 (720 reviews)
360 boulevard Charest Est , Quebec City , ca
+1 418-521-4488

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable bed
Good location
Cons:
Cleanliness issues
Overpriced

Categories

Cleanliness
7.46
Issues with cleanliness noted, such as dirty glasses and moldy shower.
Service
8.43
Service was reported as mediocre with some delays.
Location
9.97
Good location, conveniently situated.
Room Quality
7.92
Room was small with noise issues.
Amenities
9.45
Comfortable bed and Nespresso coffee in the room.
Value for Money
7.41
Considered overpriced for the experience received.
Food and Beverage
7.96
Mixed experiences with restaurant service.
Overall Experience
9.43
Despite issues, some positive aspects that could improve overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:21

Property Description

Chic Hotel in the Heart of Québec City

Luxurious Rooms and Amenities
Indulge in comfort with a flat-screen TV, coffee maker, and air conditioning in each room. Whether you're here for business or leisure, our rooms are designed to cater to your every need.

Convenient Facilities for Your Stay
Stay active at our fitness center or catch up on work at the business center. With on-site parking available, your stay with us will be stress-free and convenient.

Explore the Vibrant Neighborhood
Immerse yourself in the trendy Nouveau St-Roch neighborhood with art galleries, restaurants, and shops just a short walk away. Don't miss out on nearby attractions like the Parliament Building and Old Port of Québec.

Book your stay at Hotel Royal William, Ascend Hotel Collection now for an unforgettable experience in Québec City.

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that all special requests are subject to availability, and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

8.5
Based on 720 reviews
Cleanliness: 7.46
Service: 8.43
Location: 9.97
Room Quality: 7.92
Amenities: 9.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 9.43
E
Elias • solo_traveller • at
9
2026-08-29 • via Nuitee
E
Edwin • extended_group • ch
8
2026-08-29 • via Nuitee
D
Diogo • solo_traveller • pt
10
Excellent hotel at a reasonable price
Pros:

Excellent location
Fair price
Comfortable large beds
Spacious room and bathroom

Cons:

We liked everything about this hotel

2026-08-28 • via Nuitee
V
Victoria • solo_traveller • de
9
2026-08-26 • via Nuitee
D
Daniel • couple • do
10
Excelente, sin desperdicios.
Pros:

Demasiado hermoso, muy céntrico para tomar los buses. Cuidan todos los detalles para una excelente estadía.

2026-08-26 • via Nuitee
B
Béatrice • solo_traveller • fr
9
2026-08-25 • via Nuitee
G
Gitanjali • solo_traveller • ca
7
Pros:

The room is stunning and very pleasant. I would have loved to have spent more time in the room !
That said, the food options were poor, the number of things that were not functioning were frustrating. And I was insulted by an employee who thought I did not understand French. Fortunately, her manager made a big and kind effort to make up for it. But I was not able to use their complementary gifts due to restaurant closure. There was no breakfast on one of my two mornings, so it was a bit of a shame.

2026-08-25 • via Nuitee
G
Grégory • solo_traveller • fr
8
2026-08-23 • via Nuitee
C
Case-Oates • solo_traveller • ca
10
Excellent hotel in a great location.
Pros:

The room was spacious.
There were robes and slippers.
We enjoyed a free drink at the hotel bar.
King bed was very comfortable.
Staff were very helpful.

Cons:

Sofa bed was not as comfortable. It opened up on an angle, sloping down towards the foot.

2026-08-23 • via Nuitee
J
JUAN CARLOS • family_with_children • es
9
Pros:

Habitaciones, instalaciones, ubicación, amabilidad

2026-08-19 • via Nuitee
S
Shao • couple • tw
8
2026-08-18 • via Nuitee
S
Sonja • family_with_children • at
8
2026-08-18 • via Nuitee
D
Dann • extended_group • ca
9
Almost great…
Pros:

Clean, tidy…cool spot.

Cons:

Booked 2 Queen rooms, got a Queen room and a room with double beds. Not ideal on a guys weekend. Like sleeping in a coffin. They brought us a rollaway but we booked 2 queen rooms.

2026-08-16 • via Nuitee
S
Shaheeda • couple • us
10
My stay was very pleasant and I will recommend to my friends
Pros:

I loved everything about this hotel . We arrived early than our checking time , 2 hrs early , the reception was warm and welcoming and did their very best to accommodate us early. The room was very clean and comfortable
I am very picky when it comes to clean pillows and linen, I must say it was perfect smell fresh .i will definitely come again

Shaheda

Cons:

I did not like the breakfast :(

2026-08-15 • via Nuitee
G
Gaspard • family_with_children • fr
9
2026-08-14 • via Nuitee
P
Patrice • family_with_children • fr
10
Parfait
Pros:

Confort

Cons:

Rien

2026-08-14 • via Nuitee
C
Christophe • couple • ca
9
2026-08-13 • via Nuitee
T
Teresa • family_with_children • ca
8
Pros:

Large room size and comfy beds

2026-08-11 • via Nuitee
G
Geneviève • couple • ca
10
Pros:

C’était super confortable et propre.

2026-08-10 • via Nuitee
V
Vanessa • extended_group • ca
10
Très belle experience a cette hotel
Pros:

le look chic et le confort

Cons:

le stationnement sous terrain mais il est a proximité

2026-08-10 • via Nuitee