Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Very friendly staff
Good breakfast choice
Comfortable beds
Cons:
Rooms not updated
Parking fee
Old carpets in corridors

Categories

Cleanliness
6.88
Some comments indicated that the rooms took a long time to warm up and there were cobwebs in the room.
Service
8.85
Multiple reviews praised the friendly and helpful staff, with specific mentions of excellent service from reception.
Location
7.89
The location was considered good, but some reviews noted it felt run down outside the reception area.
Room Quality
7.34
While generally clean and spacious, some rooms were reported as outdated.
Amenities
8.37
The hotel was appreciated for its facilities, including a well-maintained pool and gym.
Value for Money
7.33
The hotel offered good value when considering amenities like free food for children, but parking charges were a concern.
Food and Beverage
7.88
Breakfast was frequently praised as fantastic, contributing positively to the overall stay.
Overall Experience
7.85
Despite some issues, most guests had a pleasant stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:11

Property Description

Convenient Location
Located between Maidstone and Sevenoaks, our Holiday Inn provides easy access to major motorways for your travel convenience.

Luxurious Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee facilities. Relax at our Spirit Health & Fitness Club with a pool, gym, sauna, and beauty treatments.

Delightful Dining
Indulge in our Junction restaurant's à la carte menu and buffet breakfast. Unwind at the 24-hour lounge or in the conservatory-style garden room.

Experience comfort and convenience at Holiday Inn Maidstone-Sevenoaks - book your stay now!

Important information:

Please note that this property does not have a elevator. Stair access only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1920 reviews
Cleanliness: 6.88
Service: 8.85
Location: 7.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 7.85
D
David • solo_traveller • gb
6
Average at best
Pros:

The breakfast was great

Cons:

The gym was too cramped, too much equipment in such a small space.

2026-06-12 • via Nuitee
T
Tom • extended_group • gb
3
Deeply frustrating not to be allowed to enter the fitness centre at 9:10pm.
Pros:

It had a fitness centre (apparently).

Cons:

I wasn’t allowed to use it. The 9pm cut off entry was set in stone, despite the gym being open
until 10pm. There is no good reason for this - my health and safety was given as one non-reason, but even the woman telling me agreed that was absurd. As the fitness centre was the only reason for choosing the hotel, I find this level of petty-mindedness infuriating, especially when there are posters saying well do anything we can to make your stay 100% successful.

2026-06-12 • via Nuitee
V
Vicki • couple • au
9
2026-06-10 • via Nuitee
C
Carol • solo_traveller • gb
8
2026-06-09 • via Nuitee
A
Andrei • solo_traveller • gb
10
2026-06-08 • via Nuitee
C
Christian • family_with_children • de
6
Ist ok
Pros:

Sauber schöner Eingangsbereich, Frühstück ganz ordentlich.

Cons:

Zimmer in die Jahre gekommen, Autobahn war hörbar, Fenster alt, daher kaum vernünftig zu schließen.

2026-06-07 • via Nuitee
W
Willsdon • solo_traveller • gb
9
2026-06-06 • via Nuitee
D
David • solo_traveller • gb
9
2026-06-04 • via Nuitee
S
Strieth • couple • de
5
Sollten w.b.d. Rückreise wieder kein Glutenfreies Frühstück erhalten, nehmen wir einen and. Anbieter
Pros:

Ausser den unten aufgeführten infos, war der Aufenthalt so wie wir es von holiday inn gewohnt sind gut.

Cons:

Das Frühstück war für meine Frau unzureichend. Sie wollte etwas Glutenfreies zum Frühstück, es war aber nichts vorhanden, obwohl wir per Mail als auch bei der Ankunft nachgefragt haben und mit 8:00 Uhr morgens war es ja nun zu spät. Die einzige Kaffeemaschine, war dann auch noch ausgefallen, konnte aber repariert werden. Der Rest war in Ordnung, so wie wir es holiday inn gewohnt sind gut.

2026-06-01 • via Nuitee
C
Cathy • solo_traveller • gb
10
Pros:

Friendly, welcoming efficient staff. They all must have had excellent training. A real credit to the hotel. Very comfortable bed and pillows. Quiet room.

Cons:

Nothing

2026-06-01 • via Nuitee
D
Dutton • couple • gb
10
Amazing from arrival to when we left
Pros:

Room was really big and had nice seating area
Air conditioning
Bed really comfortable
Staff where excellent helped getting taxis and sorting to get the one back from wedding earlier when I called and phoned me back to confirm
Breakfast was really great

2026-05-31 • via Nuitee
A
Amanda • family_with_children • gb
8
Very good overall
Pros:

Receptionist was amazing, extremely helpful and very welcoming. Room was clean. Shame we didn’t get to stay longer and use the facilities.

Cons:

Phone didn’t work in the room for room service. Needed more coffee, tea and milk in the room.

2026-05-30 • via Nuitee
J
Julia • couple • gb
10
2026-05-30 • via Nuitee
A
Anne • couple • gb
7
2026-05-30 • via Nuitee
S
Sophie • extended_group • gb
8
2026-05-29 • via Nuitee
J
Jan • solo_traveller • de
6
2026-05-29 • via Nuitee
A
Andrew • couple • gb
8
Good value and great facilities
Pros:

The facilities were great including a pool and a gym free of charge. Staff were friendly and professional, Rooms were well maintained and clean.

Cons:

Bathrooms could do with an up grade . I’m not a fan of standing in a bath to have a shower

2026-05-28 • via Nuitee
T
Triker Erwin • couple • nl
7
2026-05-26 • via Nuitee
S
Stevie Mackintosh • solo_traveller • gb
10
Pros:

The check in and out times perfect for a lazy morning breakfast an swim.
The food was very nice.

Cons:

How quick the main dinner came out after my starter I hadn't finished starter and my main was brought out, maybe check an see if people are ready for main as a gap between would have been nice.

2026-05-26 • via Nuitee
K
Katy • couple • gb
7
More staff needed as customers were being ignored as the one man was great but was try to look after about 40 kids runni
Pros:

Friendly man but needed more staff as it was very busy.

Cons:

As soon as you walk in the reception was in the middle of what looks like a kids club and struggled to get check in.

2026-05-26 • via Nuitee