Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, professional staff
Good value for money / surprise upgrades
Comfortable, well-designed rooms
Quality restaurant food
Varied breakfast with vegetarian options
Good air conditioning
Cozy, well-styled hotel atmosphere
Cons:
Maintenance issues (toilet not flushing, property described as old)
Terrible pillows reported by at least one guest
No curtain nets / exposure to neighboring property
Heating system problems reported
Breakfast service can be understaffed and menu-limited
Bar considered a little pricey
Noise from road/manhole for some rooms
Occasional initial room allocation problems (had to request change)

Categories

Cleanliness
6.5
Mixed cleanliness/maintenance issues noted (toilet didn't flush, lack of curtain nets, guests mentioned property is old and in need of maintenance).
Service
9.6
Consistently praised staff — described as exceptional, polite, friendly and professional; reception and restaurant staff singled out positively.
Location
9.6
Repeatedly highlighted as a major positive: central, minutes from Marylebone High St and Baker Street, very convenient for transport and amenities.
Room Quality
8.8
Generally comfortable and well designed rooms reported, though some issues (poor pillows, initial noisy room and a suite upgrade for some guests).
Amenities
8
Good on amenities like air conditioning and signature cocktails; some issues noted with heating and bar pricing.
Value for Money
9.2
Multiple mentions of very good value for money and pleasant surprise upgrades; perceived as good value by several guests.
Food and Beverage
8.8
Breakfast and restaurant food praised (lots of vegetarian options, very good quality), but breakfast service can be understaffed/limited on menu and the bar was seen as pricey.
Overall Experience
9.9
Overall positive stay driven by location and staff; a few maintenance and service-speed negatives temper an otherwise strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodations
Holmes Hotel London, nestled in Marylebone Village, offers elegant rooms and suites in an 18th-century Georgian townhouse. Each room features air-conditioning, a TV, wireless internet, and laptop safes for your convenience.

Gastronomic Delights
Indulge in seasonally inspired all-day dining at Kitchen at Holmes, ensuring a culinary experience that tantalizes your taste buds.

Prime Location
Conveniently located near Oxford Street and two tube stations, Holmes Hotel provides easy access to iconic London attractions like Wembley Stadium, Madame Tussaud’s, Regent’s Park, and more.

Experience luxury and convenience at Holmes Hotel London - book your stay now for an unforgettable experience!

Important information:

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property groups team will contact you following your reservation.

If traveling with kids, make sure you add them to the booking.

Please inform the property in advance if you plan to bring a dog. A surcharge of £25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 3025 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.6
Room Quality: 8.8
Amenities: 8
Value for Money: 9.2
Food and Beverage: 8.8
Overall Experience: 9.9
K
Kathy • couple • gb
9
Unique hotel reflecting the Sherlock Holmes’s theme, perfect location. We return year after year.
Pros:

Well serviced hotel with a unique character. Room ready on arrival. Comfy welcoming bar areas. Good location easily reached and good access to many attractions. Marylebone is an interesting area to stay many eating and shopping opportunities.

Cons:

Heating controls had a mind of their own.

2026-11-07 • via Nuitee
R
Raquel • solo_traveller • um
9
2026-11-07 • via Nuitee
Z
Zeina • solo_traveller • bh
8
Another wonderful stay at Holmes — charming, comfortable, and consistently a pleasure to return to.
Pros:

The excellent location, intimate boutique atmosphere, and beautifully designed, spacious rooms. Housekeeping was consistently excellent, and the breakfast was superb. I particularly appreciate the hotel’s charm and the more personal feel compared to larger properties.

Cons:

The hotel can occasionally be a little noisy, and the Chromecast in my room wasn’t working during my stay. Otherwise, very little to complain about.

2026-11-07 • via Nuitee
A
Andy • solo_traveller • nl
10
Pros:

Great quiet location, close to Baker Street station and also walking distance to many local restaurants; also, loved the complimentary water and apples, etc... I would stay there again.

Cons:

The Tub in the bathroom; tubs these days are dangerous to get in and out of; prefer showers; the staff did say that they have rooms with showers so next time.

2026-11-06 • via Nuitee
J
JIA • solo_traveller • sg
7
perfect choice for dog owner
Pros:

The hotel is near regents park, very convenient for dog owners.The hotel is a super dog-friendly hotel, everywhere is dog-friendly.

Cons:

N/A

2026-11-05 • via Nuitee
K
Karen • couple • bm
9
2026-11-05 • via Nuitee
M
Mags • couple • gb
10
Very enjoyable
Pros:

n/a

Cons:

n/a

2026-11-05 • via Nuitee
K
Koen • solo_traveller • nl
9
Absolutely great
2026-11-04 • via Nuitee
K
Khaled • couple • sa
5
Pros:

Location

Cons:

Being accommodated next to AC chillers, it was annoying

2026-11-04 • via Nuitee
E
Erika • couple • gr
9
2026-11-04 • via Nuitee
M
Marios • family_with_children • tr
9
2026-11-03 • via Nuitee
M
Martin • family_with_children • cz
9
2026-11-02 • via Nuitee
V
Valerie • couple • ie
10
Pros:

Lovely hotel, nothing further to add.

Cons:

Nothing, everything was great!

2026-11-01 • via Nuitee
A
ALESSANDRO • family_with_children • it
10
Pros:

Nuova e pulita

2026-11-01 • via Nuitee
J
Jon • couple • gb
9
2026-11-01 • via Nuitee
U
Ufuk • solo_traveller • tr
10
2026-11-01 • via Nuitee
L
leonie • family_with_children • fr
8
2026-10-31 • via Nuitee
A
Aysha • family_with_children • sa
5
2026-10-30 • via Nuitee
G
Georgia • couple • gr
10
2026-10-30 • via Nuitee
A
Allison • couple • gb
7
If convenience is top of your list. Stay.
Pros:

Convenient location
Air con good which thank god as you can’t open windows.

Cons:

Toilet didn’t flush. Pillows were terrible. Asked if we wanted the room cleaning as we checked in! No curtain nets so fully exposed to baker at neighbours

2026-10-30 • via Nuitee