Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Charming atmosphere
Exceptional staff service
Cons:
Small room sizes
Food service challenges

Categories

Cleanliness
8.9
One of the rooms was not very clean.
Service
10
Staff went above and beyond to make the stay special.
Location
9.87
Great location in a boutique area off the beaten path.
Room Quality
9.41
Rooms are clean and quirky, but some are extremely small.
Amenities
9.86
Small gym but functional and well-maintained.
Value for Money
9.89
Charming boutique feel and thoughtful surprises for guests.
Food and Beverage
8.85
Food service had challenges; breakfast can be improved.
Overall Experience
10
A memorable family stay with great staff and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:33

Property Description

Luxurious Accommodations
Holmes Hotel London, nestled in Marylebone Village, offers elegant rooms and suites in an 18th-century Georgian townhouse. Each room features air-conditioning, a TV, wireless internet, and laptop safes for your convenience.

Gastronomic Delights
Indulge in seasonally inspired all-day dining at Kitchen at Holmes, ensuring a culinary experience that tantalizes your taste buds.

Prime Location
Conveniently located near Oxford Street and two tube stations, Holmes Hotel provides easy access to iconic London attractions like Wembley Stadium, Madame Tussaud’s, Regent’s Park, and more.

Experience luxury and convenience at Holmes Hotel London - book your stay now for an unforgettable experience!

Important information:

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property groups team will contact you following your reservation.

If traveling with kids, make sure you add them to the booking.

Please inform the property in advance if you plan to bring a dog. A surcharge of £25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9.6
Based on 3100 reviews
Cleanliness: 8.9
Service: 10
Location: 9.87
Room Quality: 9.41
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 8.85
Overall Experience: 10
D
Danielle • couple • gb
7
Terrible management; lovely hotel
Pros:

The hotel itself is gorgeous

Cons:

The staff on the desk were so/so but the staff who brought our breakfast in the morning were lovely. We arrived around 10pm after I had been discharged from the harley steet hospital after a leg surgery. I had booked and paid for a double room with a dog. I had made them aware of the fact we had a dog and this had been accepted on the messages on booking.com. upon arrival they seemed shocked we had a dog and then when we arrived at our room it was a twin room, not the double I had ordered. As you can imagine after a surgery I wanted to sleep next to my fiance not in a single bed on the otherside of the room. Also I had booked a double room so wanted what I paid ( a fair amount ) for. When I complained the staff said they had no double rooms and they said id left a note i wanted a twin room and thats why they made it up that way * a lie. They said were sending someone from housekeeping to make the room into a double. I didnt believe this could be done and when the poor lovely lady from housekeeping arrived she looked beside herself. It couldnt be done, proving that the room couldnt have possibly been made as a double, especially not on my apparent "request". I went down to reception and the manager again mentioned that the reason it was a twin was at my request. I proceeded to show him my message thread between me and the hotel, proving beyond doubt I had not requested this and also that the room itself was never a double and couldnt be made into one, so to stop lying. He proceeded to bang draws multiple times in front of me extremely passive agressively which after a surgery I just did not need. He then through gritted teeth upgraded us to a suite but didnt frame it as an upgrade. His exact words when he handed me the key was "this is a suite. This is someone elses room you are taking. When they come to check in now they will get your room....." he might have well said "I hope you are happy!!".

2026-10-13 • via Nuitee
E
emilia • solo_traveller • gb
9
2026-10-13 • via Nuitee
T
Tamar • solo_traveller • il
10
Pros:

מלון מעולה במיקום מצויין. מומלץ מאוד

2026-10-12 • via Nuitee
T
Troy • couple • gb
10
Stunning hotel
Pros:

Everything lovely hotel

Cons:

Nothing

2026-10-12 • via Nuitee
M
Michael • couple • de
7
2026-10-11 • via Nuitee
R
Ricardo • family_with_children • br
8
Viria de novo
Pros:

O cojunto instalações, preço, localização e serviços. Todos muito bons

Cons:

A comunicação entre o front desk e o restaurante, não foi informado o café da manha, que eu havia comprado no check in

2026-10-11 • via Nuitee
A
August • family_with_children • nl
10
2026-10-11 • via Nuitee
V
Victoria • couple • gb
8
Great stay!
Pros:

Location and quirkiness

Cons:

Found the room to be quite tired and worn

2026-10-09 • via Nuitee
S
Silvano • couple • it
10
Meraviglioso
Pros:

Tutto

Cons:

Niente

2026-10-09 • via Nuitee
T
Toni • couple • au
10
Absolutely perfect.
Pros:

The staff, the location and the room were amazing. Breakfast was great also. I Cann't fault this hotel. It was superb.

Cons:

N/A

2026-10-09 • via Nuitee
S
Sean • solo_traveller • je
9
Pros:

Location & very nice staff

Cons:

The Bar shut too early

2026-10-08 • via Nuitee
C
calamaro1974 • solo_traveller • it
9
2026-10-08 • via Nuitee
R
Richard • couple • gb
9
2026-10-08 • via Nuitee
R
Rosemary • solo_traveller • lc
10
2026-10-07 • via Nuitee
Y
Yvette • couple • au
9
2026-10-07 • via Nuitee
L
Linda • couple • gb
10
2026-10-07 • via Nuitee
A
Ahmed • solo_traveller • us
9
2026-09-18 • via Nuitee
A
Aleksandr • couple • nl
8
2026-09-18 • via Nuitee
T
Tahani • family_with_children • qa
7
Pros:

موقع الفندق ممتاز وبجانب محطة مترو بيكر - فريق الاستقبال أغلبه لطيف مثل هيا وباولا وأليكس - يوجد ماء مجاني وعند الطلب.
الأسرة مريحة للغاية.
لكن لن أقيم فيه مرة أخرى، بسبب عدم الرد على الاتصالات على خدمة الغرف.

Cons:

مددت الإقامة ولكن استمر نفس الاهمال من فريق خدمة الغرف بتجاهل كل المكالمات للطلب للغرفة - وعدم الرد حتى على مكالمة واحدة خلال زيارتي كلها.
في إحدى الأيام تم وضع غطاء وسادة غير نظيف ومشقوق وفيه بقعة.
فريق العمل غير متناسق مع بعضه، طلبت في الليل فوط وأرواب استحمام لأنهم لم يضعوها فأوصولها لي، طرق الباب مبكراً شخص آخر أيقظنا من النوم لتوصيل نفس الطلب وتسبب في ازعاجنا.

2026-09-17 • via Nuitee
T
Tamás • couple • hu
10
2026-09-17 • via Nuitee