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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The boutique bedrooms at St James Hotel feature handmade silk wallpaper and a luxury Hypnos bed, ensuring a comfortable and lavish stay for guests. Each room is equipped with modern amenities such as a flat-screen TV, free Wi-Fi, and a stylish bathroom with fluffy robes and toiletries.
Celebrity Magnet
Favored by celebrities like Cher, Elton John, and Sean Connery, St James Hotel is a prestigious 5-star establishment in Mayfair. The hotel's grand period building and sumptuous decor provide an opulent backdrop for guests seeking an exclusive and glamorous experience.
Gourmet Dining
Guests can indulge in modern British dishes and creative seasonal specials at Seven Park Place Restaurant, offering a culinary journey that complements the hotel's luxurious ambiance.
To experience luxury, elegance, and impeccable service in the heart of Mayfair, book your stay at St James Hotel and Club today.
Please note that extra beds and cots are available only for the Junior Suite.
When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.
Location
Guest Reviews
Perfect location in walking distance to all venues incl. Westend. Comfortable bed and pillows, great amenities and coffee machine, but the room far too small to even stand with two people side by side. Not to talk about having two big luggages with nowhere to place. So needed to keep all inside and just take out the needs of the day. As we stayed just 1 night it worked, but comfortable is something different, especially when you pay >400€ for the night. Staff very friendly and helpful.
Bathroom had nowhere to place your necessaries and hygiene stuff, room was super small and looked bigger from the photos. Not at Althoff standards that we know (e.g. Schloss Bensberg). Also the booking system got hacked and I got fake phishing emails requesting to rebook. I had to inform them about it, just then they knew.
Personalen, renligheten och allt det lilla extra dom gjorde för trivseln, bl.a. att göra iordning för kvällen med att lägga en aroma/avkopplande spray på kudden.
Badkaret och duschen. Glasväggen/stänkskyddet var så kort att det ändå kom vatten över hela golvet.
Lite dåligt med eluttag (speciellt vid sängen), och sedan saknade alla våra rum strykjärn.
מלון ברמה גבוהה קרוב לארמון בקינגהאם דירות יוצא מן הכלל אפילו שידרגו אותנו לחדר עם מרפסת
Fantastisk imødekommende modtagelse!
Super højt serviceniveau under hele opholdet.
God og stille beliggenhed i centrum
Kan kraftigt anbefales- vi kommer igen!
Jeg er uforstående over dette spørgsmål
Everything. It was amazing
Nothing
Luxury in the heart of London, worth the extra for the upgraded room
Excellent location, quiet but easy access. Friendly staff, good size room, good AC in room.
Residences Bar, not good bar closed at 11pm in London. USB to both sides of the bed.
Cleaning Service
Location
Window faces service stairs with no view, just an ugly wall. Good restaurant, but it lacks an understanding of 5-star service standards, such as providing a wet wipe after eating a burger.
Super vriendelijk personeel, behulpzaam. Kamers goed ruim en schoon
Continental ontbijt inbegrepen maar wordt niet aangegeven wat dat is en waarom je moet bijbetalen. Als je met de underground komt is het wat lastig te vinden
Posizione
Si riposa male perché di notte la stanza non è buia ma dal bagno filtra troppa luce
Location.
The staff and rooms are not set up for business travelers. Prepare to be frustrated.
After arriving on a redeye from Los Angeles, I arrived at the hotel at 11:30a. No rooms were available, which is to be expected, as guaranteed check in time is 3p. Nevertheless I wanted to drop my bags and freshen up my suit before heading to meetings. Alas, the check in floor bathroom has no power to plug in the steamer I brought. Zero outlets. The staff made a hullabaloo about this and couldn’t figure out any other way to let me use an outlet than to bring me down two flights of stairs to a meeting room, and chaperone me. Literally had to plug my steamer in under a board room table. I couldn’t change because she was standing right next to me the whole time and would not leave. Super weird.
They said “your room is on the priority list and we will call you as soon as it is available.”
I received no calls.
At 3pm I called them and asked if my room was ready. “No your room isn’t ready.” I said excuse me, I have been waiting since 11:30a, no rooms have become available since then? The man said “yes they have become available but others were here waiting.” So, don’t expect your room unless you are sitting in their small check in area staring at them.
The next day, my first meeting was at 11am and the office is a brisk 8 minute walk from the hotel. At 10:15a I called down for a clothes steamer. The front desk says “yes we will send an iron and ironing board” and I’m like, no a clothes steamer. They say we don’t have one, and I’m like yes you do, I used yours yesterday. “Oh ok.” Fifteen minutes go by, no clothes steamer. This is a 3 floor hotel, and a total of 60 rooms, so not that big. I call down again - “oh it’s not there?” - no, please bring it. It’s 10:30.
I’m getting ready and realize I don’t see a hair dryer. I call down and ask where they put them - she says look in each of the drawers in the bed side table.
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