Althoff St James's Hotel & Club London

Hotels
9 (1101 reviews)
7 - 8 Park Place , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Room cramped
Pricey for the quality

Categories

Cleanliness
9.33
Clean and comfortable room, well-maintained facilities as indicated by several reviews.
Service
9.3
Staff were exceptional, consistently noted as welcoming and attentive.
Location
9.34
Perfect location in Mayfair, praised in multiple reviews for its convenience and charm.
Room Quality
8.29
Some rooms described as cramped or not meeting expectations, impacting overall sentiment.
Amenities
8.82
Amenities generally praised but noted as limited in some cases; well-performed bar and restaurant.
Value for Money
8.28
Some reviews indicated feeling that the cost did not match the room quality provided.
Food and Beverage
9.33
Breaksfast and dining experiences were described as perfect and delightful.
Overall Experience
9.3
Overall stay praised as exceptional with a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:40

Property Description

Luxurious Accommodation
The boutique bedrooms at St James Hotel feature handmade silk wallpaper and a luxury Hypnos bed, ensuring a comfortable and lavish stay for guests. Each room is equipped with modern amenities such as a flat-screen TV, free Wi-Fi, and a stylish bathroom with fluffy robes and toiletries.

Celebrity Magnet
Favored by celebrities like Cher, Elton John, and Sean Connery, St James Hotel is a prestigious 5-star establishment in Mayfair. The hotel's grand period building and sumptuous decor provide an opulent backdrop for guests seeking an exclusive and glamorous experience.

Gourmet Dining
Guests can indulge in modern British dishes and creative seasonal specials at Seven Park Place Restaurant, offering a culinary journey that complements the hotel's luxurious ambiance.

To experience luxury, elegance, and impeccable service in the heart of Mayfair, book your stay at St James Hotel and Club today.

Important information:

Please note that extra beds and cots are available only for the Junior Suite.

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9
Based on 1101 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
K
Katharina • family_with_children • ch
9
2026-09-09 • via Nuitee
B
Brandon • couple • gb
10
2026-09-06 • via Nuitee
L
Laurence • couple • fr
7
2026-09-05 • via Nuitee
J
JenniferMerkell • solo_traveller • se
9
Ett hotell som gör det lilla extra.
Pros:

Personalen, renligheten och allt det lilla extra dom gjorde för trivseln, bl.a. att göra iordning för kvällen med att lägga en aroma/avkopplande spray på kudden.

Cons:

Badkaret och duschen. Glasväggen/stänkskyddet var så kort att det ändå kom vatten över hela golvet.
Lite dåligt med eluttag (speciellt vid sängen), och sedan saknade alla våra rum strykjärn.

2026-08-31 • via Nuitee
R
Rachel • couple • il
10
Pros:

מלון ברמה גבוהה קרוב לארמון בקינגהאם דירות יוצא מן הכלל אפילו שידרגו אותנו לחדר עם מרפסת

2026-08-30 • via Nuitee
J
John • couple • us
10
2026-08-30 • via Nuitee
A
ALESSIA • solo_traveller • it
10
2026-08-29 • via Nuitee
L
Lise-Lotte • couple • dk
10
Velkommenhed,Luxus og bekvemmelighed og en v
Pros:

Fantastisk imødekommende modtagelse!
Super højt serviceniveau under hele opholdet.
God og stille beliggenhed i centrum
Kan kraftigt anbefales- vi kommer igen!

Cons:

Jeg er uforstående over dette spørgsmål

2026-08-29 • via Nuitee
D
Damien • couple • gb
10
Effortless Class
Pros:

Everything. It was amazing

Cons:

Nothing

2026-08-28 • via Nuitee
T
Tufan • couple • tr
10
2026-08-27 • via Nuitee
T
Tufan • couple • tr
10
2026-08-27 • via Nuitee
P
Paul • couple • gb
10
Friendly staff, service was excellent, thank you
Pros:

Luxury in the heart of London, worth the extra for the upgraded room

2026-08-25 • via Nuitee
A
Andrew • couple • gb
8
Great location, good quality, friendly staff
Pros:

Excellent location, quiet but easy access. Friendly staff, good size room, good AC in room.

Cons:

Residences Bar, not good bar closed at 11pm in London. USB to both sides of the bed.

2026-08-24 • via Nuitee
L
Liudmila • solo_traveller • it
10
2026-08-23 • via Nuitee
A
avi avraham • family_with_children • il
8
I will return, but I will make sure to get a window that doesn't face a wall.
Pros:

Cleaning Service
Location

Cons:

Window faces service stairs with no view, just an ugly wall. Good restaurant, but it lacks an understanding of 5-star service standards, such as providing a wet wipe after eating a burger.

2026-08-23 • via Nuitee
W
Warner • solo_traveller • cw
8
Prima verblijf voor een korte stay in Londen
Pros:

Super vriendelijk personeel, behulpzaam. Kamers goed ruim en schoon

Cons:

Continental ontbijt inbegrepen maar wordt niet aangegeven wat dat is en waarom je moet bijbetalen. Als je met de underground komt is het wat lastig te vinden

2026-08-22 • via Nuitee
A
Attilio • couple • it
6
Notti insonni
Pros:

Posizione

Cons:

Si riposa male perché di notte la stanza non è buia ma dal bagno filtra troppa luce

2026-08-21 • via Nuitee
C
Clara • couple • us
3
Frustrating
Pros:

Location.

Cons:

The staff and rooms are not set up for business travelers. Prepare to be frustrated.

After arriving on a redeye from Los Angeles, I arrived at the hotel at 11:30a. No rooms were available, which is to be expected, as guaranteed check in time is 3p. Nevertheless I wanted to drop my bags and freshen up my suit before heading to meetings. Alas, the check in floor bathroom has no power to plug in the steamer I brought. Zero outlets. The staff made a hullabaloo about this and couldn’t figure out any other way to let me use an outlet than to bring me down two flights of stairs to a meeting room, and chaperone me. Literally had to plug my steamer in under a board room table. I couldn’t change because she was standing right next to me the whole time and would not leave. Super weird.

They said “your room is on the priority list and we will call you as soon as it is available.”

I received no calls.

At 3pm I called them and asked if my room was ready. “No your room isn’t ready.” I said excuse me, I have been waiting since 11:30a, no rooms have become available since then? The man said “yes they have become available but others were here waiting.” So, don’t expect your room unless you are sitting in their small check in area staring at them.

The next day, my first meeting was at 11am and the office is a brisk 8 minute walk from the hotel. At 10:15a I called down for a clothes steamer. The front desk says “yes we will send an iron and ironing board” and I’m like, no a clothes steamer. They say we don’t have one, and I’m like yes you do, I used yours yesterday. “Oh ok.” Fifteen minutes go by, no clothes steamer. This is a 3 floor hotel, and a total of 60 rooms, so not that big. I call down again - “oh it’s not there?” - no, please bring it. It’s 10:30.

I’m getting ready and realize I don’t see a hair dryer. I call down and ask where they put them - she says look in each of the drawers in the bed side table.

2026-08-17 • via Nuitee
T
Terje Stig • solo_traveller • no
7
Fint hotell - dårlig frokost ingen mulighet for å sitte ute - avslapning.
Pros:

Fint rom - stille - hyggelig og behagelig- Flott service.

Cons:

Frokosten var egentlig veldig enkel. Hadde en helt annen forventning til et hotel i denne klassen. Ingen mulighet for å sitte ute å spise eller slappe av. Litt mørke dystre rom.

2026-08-16 • via Nuitee
V
Vanessa • solo_traveller • at
10
Exceptional!
Pros:

Exceptional! Beautiful hotel in the heart of London, we appreciated the attentive and friendly staff (Lesly was exceptionally kind to us, thank you!), the beautiful interior design and room, clean, comfortable beds, definitely our first choice when we return to London!

Cons:

The bathroom could use a better shower screen because the floor can get quite flooded after usage

2026-08-16 • via Nuitee