SureStay by Best Western Salt Lake City Downtown

Hotels
•
SureStay Collection by Best Western
7 (719 reviews)
1009 S Main St , Salt Lake City , US
+1 801-355-4567

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and comfortable rooms
Cons:
Unsafe location
Cleanliness issues
Inconvenient room layouts

Categories

Cleanliness
5.89
Some rooms reported issues with cleanliness, but overall feedback was mixed.
Service
7.86
Staff was described as friendly and helpful.
Location
4.9
Location is considered unsafe and far from conveniences.
Room Quality
6.85
Rooms were generally comfortable, with issues regarding the bed spread cleanliness.
Amenities
7.88
Breakfast offerings received praise.
Value for Money
8.34
Considered good value due to cheap pricing.
Food and Beverage
7.39
Good breakfast, though there were times offerings were empty.
Overall Experience
6.86
Mixed reviews overall, with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:50

Property Description

Convenient Location
Located just 15 minutes from Salt Lake City International Airport, City Creek Inn & Suites Salt Lake City offers easy access to the city's attractions and business centers.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities such as a refrigerator, cable TV, and coffee maker. Each room also features a hairdryer and ironing facilities for your convenience.

Relaxation and Connectivity
Take a dip in the seasonal outdoor pool, stay connected with free WiFi and wired internet in the lobby, and make use of fax and copy services at the 24-hour front desk. Whether for business or leisure, City Creek Inn & Suites has you covered.

Book your stay now at City Creek Inn & Suites Salt Lake City for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Guest Reviews

7
Based on 719 reviews
Cleanliness: 5.89
Service: 7.86
Location: 4.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 6.86
C
Cristian • couple • br
10
2026-09-18 • via Nuitee
M
Maxim • couple • md
3
Bad
Cons:

It was noise, the room smelled very bad. And it looked nothing like the pictures.

2026-09-18 • via Nuitee
R
Roberta • family_with_children • it
9
CAMERE MOLTO ACCOGLENTI E PULITE, BUONA COLAZIONE E BUONA POSIZIONE VICINO ALLE FERMATE DEL BUS
Pros:

LA CAMERA ERA VERAMENTE ACCOGLIENTE E PULITISSIMA, BUONA COLAZIONE

2026-09-17 • via Nuitee
J
Jeanette • couple • us
7
aside from staff it was good
Pros:

not being bothered by anyone else and the area it is in

Cons:

the staff

2026-09-09 • via Nuitee
S
Simona • couple • it
9
2026-09-06 • via Nuitee
M
Mihaela • couple • ro
8
2026-09-03 • via Nuitee
B
Betty • couple • us
5
We have stayed there before, and it was very enjoyable. There was a young gal from the front desk that helped me one mor
Pros:

It is in a secure area and we had stayed there before.

Cons:

That it was so far away from the university hospital.
They never cleaned my room not one time that I stayed there for the seven day stay. I would leave at seven in the morning and not get back until 10 or 11 at night as I was with my mom at the University Hospital.

2026-09-01 • via Nuitee
M
Matteo • couple • it
7
2026-08-29 • via Nuitee
N
Norbert • solo_traveller • de
7
Pros:

Rezeption war sehr nett, Lage war gut

Cons:

Frühstück: Waffelteig war mit Wasser gestreckt, orangensaft nicht vorhanden, Kaffee schmeckt nicht, Toaster kaputt, Klimaanlage nicht steuerbar, zu laut, Bettmatratze kaputt

2026-08-28 • via Nuitee
B
Bernadette • family_with_children • at
6
Cons:

Um den gleichen Preis gibt es in SLC Unterkünfte mit höheren Standards.

2026-08-26 • via Nuitee
E
Ekaterina • couple • us
10
2026-08-20 • via Nuitee
B
Buck • solo_traveller • us
6
2026-08-19 • via Nuitee
B
Briaucourt • extended_group • fr
9
2026-08-18 • via Nuitee
S
Sandro • solo_traveller • de
7
Pros:

Die Parkplätze und der Eingang sind mit großen toren ausgestattet und man kommt nur mit der Hotelkarte rein da fühlt man sich doch ein bisschen sicherer .

Cons:

Abends sollte man lieber nicht mehr draußen rumlaufen da dort obdachlose an den Bürgersteigen sitzen /schlafen. Wertsachen nicht im Auto lassen! Nichts sichtbar auf den Sitzen lieber in den Kofferraum.

2026-08-17 • via Nuitee
S
Sabrina • family_with_children • it
8
2026-08-16 • via Nuitee
L
Lemieux • solo_traveller • ca
9
Pros:

Le lit était très confortable. L'hôtel est près du centre ville et tout peut se faire a pied

Cons:

Plusieurs itinérant à proximité et on ne se se tait pas en sécurité le soir en revenant a pied.

2026-08-14 • via Nuitee
P
PAOLO • couple • it
10
2026-08-09 • via Nuitee
E
Ethel • couple • us
8
2026-08-07 • via Nuitee
W
Walt • couple • us
8
2026-08-06 • via Nuitee
A
Anikó • solo_traveller • hu
7
2026-08-04 • via Nuitee