SureStay by Best Western Salt Lake City Downtown

Hotels
•
SureStay Collection by Best Western
7 (709 reviews)
1009 S Main St , Salt Lake City , us
+1 801-355-4567

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean and comfortable rooms
Cons:
Unsafe location
Cleanliness issues
Inconvenient room layouts

Categories

Cleanliness
5.89
Some rooms reported issues with cleanliness, but overall feedback was mixed.
Service
7.86
Staff was described as friendly and helpful.
Location
4.9
Location is considered unsafe and far from conveniences.
Room Quality
6.85
Rooms were generally comfortable, with issues regarding the bed spread cleanliness.
Amenities
7.88
Breakfast offerings received praise.
Value for Money
8.34
Considered good value due to cheap pricing.
Food and Beverage
7.39
Good breakfast, though there were times offerings were empty.
Overall Experience
6.86
Mixed reviews overall, with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:50

Property Description

Convenient Location
Located just 15 minutes from Salt Lake City International Airport, City Creek Inn & Suites Salt Lake City offers easy access to the city's attractions and business centers.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities such as a refrigerator, cable TV, and coffee maker. Each room also features a hairdryer and ironing facilities for your convenience.

Relaxation and Connectivity
Take a dip in the seasonal outdoor pool, stay connected with free WiFi and wired internet in the lobby, and make use of fax and copy services at the 24-hour front desk. Whether for business or leisure, City Creek Inn & Suites has you covered.

Book your stay now at City Creek Inn & Suites Salt Lake City for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Guest Reviews

7
Based on 709 reviews
Cleanliness: 5.89
Service: 7.86
Location: 4.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 6.86
E
Ethel • couple • us
8
2026-08-07 • via Nuitee
W
Walt • couple • us
8
2026-08-06 • via Nuitee
A
Anikó • solo_traveller • hu
7
2026-08-04 • via Nuitee
L
lazanfrina • solo_traveller • it
8
Perfetto per una sosta a SLC
Pros:

Possibilità di parcheggio, colazione, tutti i servizi necessari

Cons:

.

2026-08-04 • via Nuitee
B
Burnside • solo_traveller • us
10
2026-08-03 • via Nuitee
J
Jackson • solo_traveller • us
7
Safe, but interesting service.
Pros:

The price was nice and it felt safe as there's a gate so guests only are allowed into the lot.

Cons:

The TV was very out of date, so it was staticy and a bit hard to understand. As I arrived, I also had to wait for an employee to come inside while another person (who called for him) sat on a couch on her phone, and I'm pretty sure was another employee as she was telling me give them a minute.

2026-07-25 • via Nuitee
T
Tuakura • couple • au
6
Pros:

Location

Cons:

Poor reception staff

2026-07-23 • via Nuitee
M
Maricela • couple • us
10
We liked
Pros:

The bed is confortable, I like everything in the room

Cons:

I ask for the rooms will be together or closed, and they tell me don't will be together.

2026-07-21 • via Nuitee
I
Ingrid • family_with_children • us
8
Perfect hotel to stay in Salt Lake city on a low budget
Pros:

Lovely staff, a good location, a swimming-pool

2026-07-20 • via Nuitee
E
EdKor • solo_traveller • sg
6
Cons:

The floor was dirty and the rooms were badly in need of an upgrade.

2026-07-19 • via Nuitee
P
Pornphen • couple • us
7
The room design not that good because sink should be inside the bathroom
Pros:

The room was cleaned

Cons:

Bathroom

2026-07-17 • via Nuitee
S
Susan • solo_traveller • us
7
Pros:

The price was right. Breakfest was good!
It was a gated hotel, felt safe.

Cons:

The hotel stated it was located downtown Salt Lake, it was very far from downtown. The outside grounds around the hotel dirty with garbage. The door in our room #115 had a space on the bottom that light came through.

2026-07-15 • via Nuitee
P
Patricia • solo_traveller • us
8
Pleasant, quiet with a good sense of security
Pros:

Good breakfast
Very clean
Off street parking with a self closing , high iron gate

2026-07-15 • via Nuitee
B
Birgit • couple • at
6
2026-07-14 • via Nuitee
C
Carolyn • couple • us
8
We were pleased. The employees were very nice
Pros:

It was a gated.
The room was clean.
The air conditioning worked good
It was in walking distance to restaurants
The property was very nice

Cons:

There was homeless people around the property
Also a low income housing complex. You could smell pot.

2026-07-14 • via Nuitee
A
A • family_with_children • us
10
Pros:

Good quet place to stay. Secured parking with the gate. We didn't have to worry about someone breaking into the car

2026-07-12 • via Nuitee
A
Amber • family_with_children • us
7
Pleasant place for the location.
Pros:

That it was gated!

2026-07-12 • via Nuitee
A
Aar • solo_traveller • us
5
2026-07-05 • via Nuitee
S
Sangkoo • solo_traveller • us
7
2026-07-02 • via Nuitee
T
Tony • couple • us
6
Fair.
Pros:

The breakfast was fair.

2026-06-30 • via Nuitee