Crowne Plaza Birmingham NEC by IHG

Hotels
•
IHG
8.4 (166 reviews)
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS , Birmingham , GB
+44 371 942 9160

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Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Cons:
Uncomfortable beds
Dated room furnishings
Inconsistent value for money

Categories

Cleanliness
8.69
The hotel is spacious, very clean. Specific sentiments indicate cleanliness was appreciated.
Service
8.86
Reception staff very friendly and helpful, and many reviews highlight the exceptional service from the staff.
Location
8.8
Great location very scenic and handy for NEC only a few minutes walk away.
Room Quality
7.65
Rooms reported as comfortable but dated; feedback indicates issues with beds being uncomfortable.
Amenities
8.48
Various amenities are available, but some reviews indicate potential improvements are needed.
Value for Money
7.94
Mixed sentiments; some guests felt the quality did not correlate with the price, particularly regarding room quality.
Food and Beverage
8.19
Food was generally good, particularly the buffet breakfast which was appreciated by guests.
Overall Experience
8.56
Overall a positive experience based on many reviews despite specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:17

Property Description

Experience the perfect blend of comfort and convenience at Crowne Plaza Birmingham NEC.

Relaxation & Recreation
Unwind with a workout in our fully-equipped fitness center or enjoy stunning views from our serene terrace and garden. Whether you're soaking in the atmosphere or savoring a barbecue meal, relaxation is just a step away.

Dining & Entertainment
Indulge in a delightful dining experience at The Lobbyist Bar Lounge, where you can enjoy 24-hour room service and savor your favorite drinks. Our restaurant serves hearty English breakfasts to kickstart your day.

Business Ready
With state-of-the-art event spaces and a business center, we cater to your professional needs. Enjoy express check-in and stay connected with complimentary Wi-Fi throughout your stay.

Your perfect getaway awaits at Crowne Plaza Birmingham NEC. Book your stay now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 166 reviews
Cleanliness: 8.69
Service: 8.86
Location: 8.8
Room Quality: 7.65
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.19
Overall Experience: 8.56
I
Imran • family_with_children • gb
1
Uneventful
Pros:

Nothing - rooms were small and bed uncomfortable

Cons:

Everything apart from location

2026-07-25 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-07-25 • via Nuitee
J
James • couple • gb
8
2026-07-24 • via Nuitee
R
Rhian • couple • gb
9
Lovely staff, excellent hotel and room. Thoroughly enjoyed our stay
Pros:

Great location for the BP pulse. Our room was much bigger than expected and the view was lovely. Very clean

Cons:

Didn’t have free breakfast included but was fine- still very happy with the stay

2026-07-24 • via Nuitee
H
Helen • family_with_children • gb
9
2026-07-23 • via Nuitee
M
Megan • couple • gb
10
Great venue and a lovely room.
Pros:

Clean everywhere, the food is delicious, rooms are very comfortable. The staff were lovely. Highly recommend a stay here.

Cons:

There was nothing not to like.

2026-07-22 • via Nuitee
D
Delwar • solo_traveller • gb
1
I wouldn’t recommend
Pros:

Sent me to another hotel

2026-07-22 • via Nuitee
C
Cherie • family_with_children • gb
10
Perfect stay for attending events at the NEC.
Pros:

Comfortable, convenient for NEC

Cons:

Nothing it’s a great hotel

2026-07-22 • via Nuitee
D
David • couple • gb
8
2026-07-22 • via Nuitee
A
Amy • solo_traveller • gb
8
2026-07-20 • via Nuitee
R
Rashpal • solo_traveller • gb
8
2026-07-20 • via Nuitee
R
Roger • couple • gb
8
Great location, good price - rooms a bit tired and in need of a refresh.
Pros:

Location, staff and price

Cons:

Room was rather tired, cupboard doors not attached very well. No coffee in room, tea bags only.

2026-07-19 • via Nuitee
S
Stephen • solo_traveller • gb
10
Pros:

Everything lovely room l9cation perfect good value breakfast excellent choice

2026-07-19 • via Nuitee
S
Sarah • family_with_children • gb
7
Great location and facility, would recommend and stay again.
Pros:

This hotel is great for easy access to the NEC and the motorway network. So handy if you just want to get in and out again. Also, the breakfast was amazing. Everything you want for a hotel breakfast, brilliant choice and fresh.

Cons:

My only gripe with our stay was other guests who didn’t have any consideration for others. Continuously slamming doors at 1-2am which kept us awake. Not at all the hotels fault, was just the only thing that put a slight dampener on our stay.

2026-07-19 • via Nuitee
N
Neil • couple • gb
10
2026-07-18 • via Nuitee
P
Patrick • family_with_children • ie
10
Great choice for Birmingham airport
Pros:

Don’t bed, good size rooms, friendly helpful staff, good breakfast selection! Parking on-site (for a fee). Handy for getting out on the road to travel on. Right by the events centre and choices of shops and restaurants.

Cons:

Nothing, the hotel is lovely. Bit of a long walk from the airport and the taxi drivers not delighted to have to bring you only to the hotel as seems they cannot 2-3hrs for a fare and then have to rejoin the queue at the back - not the hotels fault!

2026-07-17 • via Nuitee
C
CAROLINE • family_with_children • gb
10
2026-07-16 • via Nuitee
S
Shaifur • couple • gb
10
2026-07-16 • via Nuitee
K
Kirk • couple • gb
7
2026-07-16 • via Nuitee
O
Oll • solo_traveller • ie
10
2026-07-15 • via Nuitee