Mercure Hotel Frankfurt Eschborn Ost

Hotels
•
Mercure
7.6 (1541 reviews)
Helfmann-Park 6 , Eschborn , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Dated rooms
High food prices

Categories

Cleanliness
6.93
Some reviews mentioned cleanliness issues, particularly in the bathrooms.
Service
8.4
Consistently praised for friendly and helpful staff.
Location
7.94
Convenient location near shops and easy access to the highway.
Room Quality
6.89
Some reviews indicated rooms were a bit dated and small for longer stays.
Amenities
7.42
Amenities noted as satisfactory; however, a few guests commented on the lack of certain items like a kettle.
Value for Money
7.88
Generally considered a good deal for the area, but some found the food to be overpriced.
Food and Beverage
6.93
Breakfast was appreciated; however, the restaurant was seen as pricey with limited options.
Overall Experience
8.4
Overall stay experiences were positive with guests feeling comfortable and well attended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:56

Property Description

Luxurious 4-Star Hotel with Outdoor Pool

Comfortable and Air-Conditioned Rooms
Experience comfort and convenience in our air-conditioned rooms with work areas, satellite TV, and stunning views of the Frankfurt skyline. Stay connected with Wi-Fi available in all areas.

Relaxing Poolside Beach Area and Dining Options
Unwind under palm trees at our poolside beach area with a bar and club for ultimate relaxation. Indulge in regional and international cuisine at the Big Ebbel restaurant terrace and enjoy drinks at the Skyline Bar.

Book your stay at Mercure Hotel Frankfurt Eschborn Ost for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1541 reviews
Cleanliness: 6.93
Service: 8.4
Location: 7.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.4
B
Ben • couple • fr
8
2026-06-06 • via Nuitee
M
Manuela • couple • de
6
Cons:

Die Zimmer waren völlig überheizt bzw. aufgeheizt und vermutlich seit Tagen nicht gelüftet.
Alles andere war gut und hat unseren Vorstellungen entsprochen.

2026-06-05 • via Nuitee
A
Ahmed Ehab Mohamed Eldardier • couple • eg
1
2026-06-05 • via Nuitee
N
Nguyen • extended_group • au
7
I just needed a place to sleep before flying back home. Location was good if you only want to get to the airport quick.
Pros:

Close to the airport.

Cons:

You have to pay for car park

2026-06-04 • via Nuitee
A
Ahmed Ehab Mohamed Eldardier • couple • eg
1
Cons:

it was a very disappointing experience. The room had no air conditioning, no fridge, and the facilities were poor. The service was bad, the pillows were few, and there was no parking on the street. On top of that, the internet was extremely poor, constantly cutting out, and the overall internet service was very bad. I do not recommend staying here at all

2026-06-03 • via Nuitee
S
Serhat • family_with_children • tr
8
2026-06-01 • via Nuitee
M
Marija • solo_traveller • ba
10
2026-05-31 • via Nuitee
J
JensFl • solo_traveller • de
8
2026-05-29 • via Nuitee
G
Gianmatteo • couple • de
9
2026-05-28 • via Nuitee
H
hugues • solo_traveller • fr
8
2026-05-27 • via Nuitee
H
hugues • solo_traveller • fr
8
2026-05-27 • via Nuitee
A
Alexander • solo_traveller • de
4
2026-05-27 • via Nuitee
S
Shahram • solo_traveller • nl
6
Airco kapot
Pros:

Het ontbijt was goed.

Cons:

Bij een buitentemperatuur van 32 graden werkte de airco niet. Daardoor was het in de kamer ’s nachts ongeveer 26 graden, waardoor wij twee nachten slecht hebben geslapen.

Wel een dikke pluim voor Jawad van de receptie die zeer begripvol was en met ons meedacht!

2026-05-26 • via Nuitee
K
Kevin Paul • solo_traveller • de
7
2026-05-25 • via Nuitee
S
Sylvie • solo_traveller • fr
10
Pros:

Parfait !

Cons:

Rien à dire

2026-05-25 • via Nuitee
E
Ersin • extended_group • be
4
Cons:

I ask for 2 water and they say to me 17.60€ and parking is also expensive its cost 22€ per 8 hours

2026-05-24 • via Nuitee
S
Spaargaren • family_with_children • nl
6
Wel prima voor op doorreis. Hygiene matig.
Pros:

Goed restaurant.

Cons:

Hygiene op de kamer was onder de maat. Onder het bed lag, speelgoed en afval.

2026-05-24 • via Nuitee
R
Roberto • solo_traveller • no
8
2026-05-23 • via Nuitee
S
Silvana • couple • de
5
2026-05-23 • via Nuitee
P
Peter • couple • de
10
2026-05-23 • via Nuitee