Mercure Hotel Düsseldorf Neuss

Hotels
•
Mercure
7.3 (1812 reviews)
Am Derikumer Hof 1 , Neuss , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.01
Several reviews mention cleanliness issues such as dirty carpets and bathrooms.
Service
8.48
Staff described as friendly and helpful in multiple reviews.
Location
7.52
Good location mentioned by various reviewers, although some find it remote.
Room Quality
6.97
Room quality is mixed; some mention comfort while others note aging decor.
Amenities
7
Basic amenities are available, but some items like the fitness area need improvement.
Value for Money
7.46
Overall value perceived as decent despite some issues.
Food and Beverage
8.01
Breakfast consistently received positive feedback.
Overall Experience
6.98
General sentiment points to an acceptable stay with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:29

Property Description

Modern Rooms and Amenities

The Mercure Hotel Düsseldorf Neuss offers modern rooms equipped with satellite TV, fax connections, and private bathrooms. Stay connected with Wi-Fi and enjoy a comfortable stay with all the necessary amenities.

Delicious Dining Options

Indulge in a varied breakfast buffet at the Mercure Neuss to start your day right. Experience the flavors of the Rhine-Ruhr region and international cuisine at the Salinum restaurant with a charming terrace for a delightful dining experience.

Convenient Location and Access

Located near the A57 motorway, the hotel provides easy access to Düsseldorf’s airport and Messe exhibition centre, both just a 20-minute drive away. With Norf Train Station a short walk away, explore Düsseldorf city centre in just 25 minutes, making it an ideal choice for both leisure and business travelers.

Book your stay at Mercure Hotel Düsseldorf Neuss now for a memorable experience!

Important information:

Please note that the restaurant opening times may vary according to the season. Please contact the hotel directly for more details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8 per day.

Location

Guest Reviews

7.3
Based on 1812 reviews
Cleanliness: 6.01
Service: 8.48
Location: 7.52
Room Quality: 6.97
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 6.98
C
Claudia • couple • de
3
Cons:

altes Gebäude, alte Zimmer, müsste dringend komplett modernisiert werden

2026-06-11 • via Nuitee
G
Gerhard • solo_traveller • de
7
praktisch, gute Lage in der Nähe der A57
Cons:

Parkmöglichkeiten schwierig

2026-06-11 • via Nuitee
J
Johannes • solo_traveller • de
1
Niemals wieder!
Pros:

Nichts

Cons:

Zimmer dreckig und mehr als nur abgewohnt. Müll vom Vorgänger, Haare auf dem Bett, kaputte Einrichtung, etc.

2026-06-09 • via Nuitee
M
Majurathy • couple • de
5
2026-06-09 • via Nuitee
W
Weronika • solo_traveller • it
9
Pros:

Friendly customer service, dog-friendly

2026-06-08 • via Nuitee
K
kuba • couple • nl
10
2026-06-08 • via Nuitee
M
MEHMET ALİ • extended_group • tr
6
2026-06-08 • via Nuitee
A
Abderrahim • solo_traveller • nl
8
2026-06-08 • via Nuitee
G
Groeschke • couple • de
9
2026-06-07 • via Nuitee
I
Ioannis • couple • de
5
Schöne Gegend.
Pros:

Die Lage ist sehr gut gewesen, genügend Parkplätze sind vorhanden und nettes Personal.

Cons:

Das Bett war sauber, das Badezimmer leider nicht so sauber. Meiner Meinung nach es muss nahezu renoviert werden.

2026-06-06 • via Nuitee
A
Alla • couple • de
7
Cons:

Dieses Hotel benötigt seit vielen Jahren dringend eine Renovierung. Die Zimmer sind stark nach Rauch gerochen und waren nicht besonders sauber. Die Fenster sind alt und in einem schlechten Zustand.

Das Frühstück war eine große Enttäuschung. Ehrlich gesagt habe ich in anderen Hotels noch nie ein schlechteres Frühstück erlebt.

Insgesamt entspricht das Hotel keineswegs den Erwartungen. Aufgrund meines Aufenthalts kann ich dieses Hotel leider nicht empfehlen.

2026-06-06 • via Nuitee
M
Martin • solo_traveller • us
8
Pros:

Easy accessible

Cons:

No to close to other buildings.

2026-06-04 • via Nuitee
B
birgit • couple • de
9
2026-06-04 • via Nuitee
B
birgit • couple • de
7
2026-06-04 • via Nuitee
S
Shamo • couple • de
9
2026-05-30 • via Nuitee
D
Dagmar • solo_traveller • de
10
2026-05-27 • via Nuitee
R
Ramesh • family_with_children • nl
7
Pros:

Goed ontbijt

2026-05-26 • via Nuitee
F
Fischer • solo_traveller • nl
5
Pros:

Okay price

Cons:

De vloer zag er niet fris uit en het rook muf

2026-05-26 • via Nuitee
P
Proma Facility Management GmbH • solo_traveller • tr
8
2026-05-25 • via Nuitee
B
Brigitte • couple • de
10
2026-05-25 • via Nuitee