Mercure Hotel Düsseldorf Neuss

Hotels
•
Mercure
7.3 (1904 reviews)
Am Derikumer Hof 1 , Neuss , DE
+49 2131 1380

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.01
Several reviews mention cleanliness issues such as dirty carpets and bathrooms.
Service
8.48
Staff described as friendly and helpful in multiple reviews.
Location
7.52
Good location mentioned by various reviewers, although some find it remote.
Room Quality
6.97
Room quality is mixed; some mention comfort while others note aging decor.
Amenities
7
Basic amenities are available, but some items like the fitness area need improvement.
Value for Money
7.46
Overall value perceived as decent despite some issues.
Food and Beverage
8.01
Breakfast consistently received positive feedback.
Overall Experience
6.98
General sentiment points to an acceptable stay with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:29

Property Description

Modern Rooms and Amenities

The Mercure Hotel Düsseldorf Neuss offers modern rooms equipped with satellite TV, fax connections, and private bathrooms. Stay connected with Wi-Fi and enjoy a comfortable stay with all the necessary amenities.

Delicious Dining Options

Indulge in a varied breakfast buffet at the Mercure Neuss to start your day right. Experience the flavors of the Rhine-Ruhr region and international cuisine at the Salinum restaurant with a charming terrace for a delightful dining experience.

Convenient Location and Access

Located near the A57 motorway, the hotel provides easy access to Düsseldorf’s airport and Messe exhibition centre, both just a 20-minute drive away. With Norf Train Station a short walk away, explore Düsseldorf city centre in just 25 minutes, making it an ideal choice for both leisure and business travelers.

Book your stay at Mercure Hotel Düsseldorf Neuss now for a memorable experience!

Important information:

Please note that the restaurant opening times may vary according to the season. Please contact the hotel directly for more details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

7.3
Based on 1904 reviews
Cleanliness: 6.01
Service: 8.48
Location: 7.52
Room Quality: 6.97
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 6.98
H
Holger • solo_traveller • de
8
2026-09-16 • via Nuitee
S
Stefanie • family_with_children • de
8
Sehr nettes Personal, gute Verkehrsanbindung
Pros:

Sehr nettes Personal

Cons:

Parkplatz kostet 4€

2026-09-15 • via Nuitee
F
Fredrik • solo_traveller • se
9
Pros:

Very german

Cons:

Very german

2026-09-10 • via Nuitee
C
Cortez • couple • de
8
2026-09-10 • via Nuitee
A
Anna • solo_traveller • pl
9
2026-09-10 • via Nuitee
R
Romeo • solo_traveller • nl
8
Prima
Pros:

Locatie

2026-09-09 • via Nuitee
J
Joachim • couple • de
5
Pros:

Frühstück reichhaltig und vielseitig. Eier, Würstchen, Speck - alles da, nur leider nicht mehr warm.

Cons:

Es ist alles sauber, aber schon sehr in die Jahre gekommen.

2026-09-08 • via Nuitee
M
Martin • couple • de
7
2026-09-07 • via Nuitee
M
Markus • couple • de
8
2026-09-07 • via Nuitee
B
Bilel • solo_traveller • fr
8
2026-09-07 • via Nuitee
D
David • solo_traveller • pt
3
Desapontado
Pros:

Pequeno almoço, limpeza, funcionários

Cons:

Colchão muito duro, muito barulho dos carros a alta velocidade no quarto durante a noite derivado à auto estrada ser bastante perto do hotel, a cama reservada no Booking foi uma cama de casal e foram nos disponibilizadas 2 camas individuais, preço elevado para as condições oferecidas.

2026-09-06 • via Nuitee
M
Mirko • extended_group • de
5
Mehr erwartet von einem 4 Sterne Hotel
Pros:

Das Frühstück war vielseitig und gut. Personal sehr freundlich.

Cons:

Viel... Hotel ist in die Jahre gekommen. Alt. Bett war klein. Badewanne als Dusche nicht gut. Bett stand fast an der Wand., wenig Platz. Keine 4 Sterne wert. Fahrstuhl sehr klein und alt. Viele kleine Schäden. Nicht komplett sauber.

2026-09-06 • via Nuitee
B
Bianca • couple • nl
5
2026-09-04 • via Nuitee
X
xu • couple • nl
7
2026-09-03 • via Nuitee
D
De Blieck • couple • be
8
2026-09-03 • via Nuitee
J
Jens • extended_group • de
6
2026-09-01 • via Nuitee
M
Mathilde • couple • nl
8
2026-08-31 • via Nuitee
A
Alexandra • couple • de
8
2026-08-30 • via Nuitee
J
Juris • solo_traveller • de
7
2026-08-29 • via Nuitee
J
Juan • solo_traveller • gt
10
2026-08-29 • via Nuitee