Microtel Inn & Suites by Wyndham Pigeon Forge

Hotels
•
Microtel Inns & Suites
8.2 (2773 reviews)
2045 Parkway , Pigeon Forge , US
+1 865-366-5558

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Family rooms
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Review Highlights

Pros:
Clean rooms frequently mentioned
Pet-friendly with low pet fee
Convenient location near attractions and national park
Comfortable beds and spacious rooms noted
Friendly/helpful staff reported by many
Pool and well-appointed rooms/fixtures
Cons:
Reports of mold, mildew, and damp/musty smells in some rooms
Inconsistent/poor breakfast quality and limited hours
At least one instance of rude front-desk service
Old/worn furniture in some rooms (couch)
Laundry drink machine sold out; occasional amenity availability issues
Small elevator and a narrow/confusing entrance

Categories

Cleanliness
7.4
Mostly described as clean in many reviews, but several reports of mold/mildew and damp/musty smells lowered this score.
Service
8.3
Staff frequently called friendly and helpful, though at least one report of a rude/uncaring front-desk interaction reduced the overall service rating.
Location
9
Multiple guests praised the convenient location near attractions and national park access; location is a consistent positive.
Room Quality
7.5
Beds and bathrooms were often praised (comfortable beds, walk-in shower), but some rooms reported old furniture, uncomfortable beds, moldy rooms, or unpleasant smells.
Amenities
8.4
Amenities like a pool, pet-friendly rooms, luggage carts and laminate floors were appreciated; some issues noted with elevator size, laundry vending stock, and limited breakfast times.
Value for Money
8.9
Guests frequently mentioned reasonable pricing and a low pet fee compared to boarding, contributing to strong perceived value.
Food and Beverage
7
Breakfast received mixed-to-negative comments (unhealthy/poor options, some days waffles unavailable, one guest called the free breakfast 'terrible'), though a few found it acceptable.
Overall Experience
9.1
Many repeat guests and strong statements of enjoyment and intent to rebook indicate a generally positive overall experience despite isolated negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Located on the bustling Pigeon Forge Parkway, our hotel is surrounded by popular attractions like the Smoky Mountain Opry and the Hard Rock Cafe.

Comfortable Accommodations
Each room at Microtel Inn and Suites by Wyndham Pigeon Forge is equipped with modern amenities such as free WiFi, a kitchenette, and a work desk, ensuring a comfortable stay for our guests.

Great Facilities
Start your day with a delicious hot breakfast and take a refreshing dip in our outdoor pool. Guests can also make use of the business center and laundry facilities during their stay.

Experience the best of Pigeon Forge with us! Book your stay at Microtel Inn and Suites by Wyndham Pigeon Forge now.

Important information:

Guests must be at least 18 years or older to check-in.

Please let the hotel know if you are traveling with any pets as the hotel has a limited amount of pet friendly rooms and the request is subject to availability. Please be sure to book a "pet friendly" room to avoid any confusion. We do require a pet fee at the time of check in. It is $20.00 per pet per night. The hotel currently accepts dogs that are 30 pounds or less with a maximum of two dogs per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 2773 reviews
Cleanliness: 7.4
Service: 8.3
Location: 9
Room Quality: 7.5
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7
Overall Experience: 9.1
J
Jason • extended_group • us
7
2026-10-31 • via Nuitee
J
Joseph • couple • us
8
Very good
Pros:

Clean room

Cons:

Drink machine in the Laundry was sold out all week.

2026-10-30 • via Nuitee
H
Hans-Joachim • couple • pt
7
Bequeme, große Betten, gute Lage
Pros:

Große, bequeme Betten. Ziemlich ruhig. Recht gute Lage zum Nationalpark.

Cons:

Das Frühstück war typisch amerikanisch ungesund. Selbst in den abgepackten Haferflocken war Zucker. Der süße Fruchtjoghurt war ungenießbar, etc.

2026-10-29 • via Nuitee
S
Sunya • couple • us
8
Cons:

needed tisues

2026-10-28 • via Nuitee
D
Dennis • couple • us
9
Cons:

For free breakfast was terrible

2026-10-28 • via Nuitee
K
Kimberly • couple • us
10
Pros:

Clean,,

2026-10-25 • via Nuitee
L
Lisa • couple • us
10
2026-10-25 • via Nuitee
W
William • family_with_children • us
10
2026-10-25 • via Nuitee
M
Marty • couple • us
9
Our favorite place to stay when traveling to the area
Pros:

We love staying here! I’ve lost count of how many times we’ve been here. The number one reason we found it to begin with is because it is pet friendly and the pet fee is much less than what we would pay to board our small dog. We love the location, the cleanliness, and the helpful and courteous staff!

Cons:

We don’t have any complaints or dislikes for our needs.

2026-10-23 • via Nuitee
M
Maria • family_with_children • us
10
2026-10-22 • via Nuitee
M
michael • couple • us
10
2026-10-22 • via Nuitee
P
Peggu • couple • us
9
Would stay again
Pros:

The beds were comfortable and I liked the walk in shower.

2026-10-20 • via Nuitee
J
Jay Ann • extended_group • us
6
Pros:

It’s clean and

Cons:

The staff. Unfortunately, she was kind of rude. We arrived around 6 or 7pm and I booked 2 rooms for 4 people online thru booking app and booked a pet friendly room for one, and I even message thru the app that I have a dog with me to make sure that they will give me a pet friendly room, and booking responded that they will accommodate it. When we arrived, I told the staff about our dog and she got annoyed because she said that I booked a room which is not a pet friendly room. I told her i booked it using the booking app, and she kept saying “this is what i don’t like, booking through them and they will confirm it, and once the guests will arrive, we have to fix it”. She kept repeatedly saying about it, kept telling me “do you understand?”, won’t let me talk trying to explain that it’s not our fault, it’s the booking app i guess that needs to work out their problem. We’ve been traveling a lot with our dog out of state, we sometimes had a problem same with this situation but nothing like this where a staff is not accommodating at all, looks like she was really pissed with us. Everything is great by the way with our stay except for that female staff that needs to work on her customer service.

2026-10-20 • via Nuitee
P
Pam • couple • us
9
2026-10-20 • via Nuitee
B
brenda • couple • us
6
We usually like staying there but have been staying somewhere else because last two times we stayed it had mold and mild
Pros:

The room was mold and mildew

Cons:

The room was moldy

2026-10-20 • via Nuitee
K
Kristy • couple • us
10
2026-10-18 • via Nuitee
L
Lisa • couple • us
9
We really enjoyed our stay and will rebook in the future.
Pros:

Location was convenient to attractions. It was clean, comfortable, and the breakfast was good.

2026-10-18 • via Nuitee
K
KATHY • extended_group • us
9
2026-10-18 • via Nuitee
D
Dedra • couple • us
6
2026-10-17 • via Nuitee
M
Marsailles • solo_traveller • us
8
2026-10-16 • via Nuitee