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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Mini golf
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Lockers
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Location and Transportation
Situated just 8 miles from Cincinnati-Northern Kentucky International Airport, our hotel provides a complimentary transfer service to the airport, ensuring a stress-free journey. With a quick 15-minute drive to Cincinnati city center, guests can easily explore the vibrant city.
Comfortable Accommodations
Each room at Florence Microtel Inn & Suites by Wyndham features a cable TV, desk, and cozy bedding. Guests can relax in the en suite bathroom stocked with complimentary toiletries, and some rooms even offer a convenient sofa bed for added comfort.
Amenities for a Pleasant Stay
From a daily continental breakfast to a 24-hour reception and business center, we cater to all your needs. Whether you're visiting Turfway Park just 2 miles away or indulging in shopping and dining at Florence Mall within walking distance, our hotel ensures a memorable stay.
Book now for a delightful experience at our hotel!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note all guests must be 21 years of age or accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 6 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 16 years old and over stay for US$10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff was very understanding and polite!
I had two slugs growing up my wall. I had to get my own remote. I had to get my own ice bucket and cups. There was one towel and a half a roll of toilet paper. The air conditioner around the floor was wet and smelled like mold! Well, let’s get started on breakfast. Shall we? There was no waffle mix for waffles and they had already shut everything off an hour before breakfast was over! There was no milk for the cereal, no butter or cream cheese for the bagels. There was no cups out. I had to get my own. Wow.
The beds were very comfortable the room was clean
The fact that there's is no smoking that's fine we go out to smoke there's no where to sit at least put a few picnic tables out side under the trees
Price
Water leaking from AC unit soaked my socks
It had been a few years since we’d stayed at a Microtel so decided to try it again. Wish we hadn’t. Black mold, wet carpet and roaches. The staff at the front desk had a take it or leave it attitude. Very disappointed this is a Wyndham property
Nothing
There was bed bugs. It was not clean , the juice for breakfast had bugs in it there where stains everywhere, the doors barley locked , there was a boxes of Narcan in the lobby , in the lobby bathroom there was condoms and test for a drug which was unprofessional in my opinion i dont recommend staying here at all they will change your room but its no better then the last room finally had another room no fridge asked for one keep asking never got one crappy place to stay
We left after 10 minutes. Lobby had buckets under the smoke detectors where water was leaking from. Mold along window frame, picture frame and in bathroom. Very dirty, hole in the floor by head of bed. Staff cursing at people in lobby. Staff not ready or able to check in people at 3pm. Was promised a refund and still waiting.
The breakfast.
The lady at the desk was rude and we was standing there to pay for our room and she decided to tell us our room was being given to someone else that we would have to switch rooms an then lied to us by telling us she had no room for us and then kept our deposit money and told us we would have to call on Monday to get it back and we did and they decided they are keeping our deposit for no reason.The elevator was broke down and we had to carry everything up and down 3 floors of steps. Is there a corporate phone number were I can call and complain?
The staff was very helpful. The room was clean and well stocked with towels ,shampoo,hair conditioner,and body wash .There was a laundry room to do your own laundry .
Breakfast was fine .Very little protein to choose from .There were pan cakes ,donuts ,bagels , and bread for toast. Only protein was yogurts. Fresh fruit was apples
The staff was very professional. The room was clean.Towels and bathroom items where all stocked . The house keeper was sweet and polite
We needed a ride back to the airport and couldn't get one so the maintanance man was so nice to give us a ride because we had my mom's cremation ashes to get to her funeral. The staff was so nice to us in our time of need. Thank you
La ubicación
Muy sucio, cucarachas, toallas sucias
Location and there is peaceful feeling amongst the property
N/A
Breakfast
Rooms were not clean. Too much smell and bed bug.
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