Mercure Jakarta Kota

Hotels
•
Mercure
8.2 (771 reviews)
Jl. Hayam Wuruk No. 123 , Jakarta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Inconsistent food quality
Dated decor

Categories

Cleanliness
7.59
Some reviews indicate bathrooms need better maintenance and cleaning.
Service
8.87
Many guests praised the helpful and professional staff.
Location
8.1
Location is good, though some reviews noted it was a bit far from the center.
Room Quality
8.55
Rooms were generally comfortable, though some appeared a bit dated.
Amenities
8.28
Amenities like the pool and gym were appreciated, although some things like AC were noted as issues.
Value for Money
8.04
Guests found the prices reasonable for the services provided.
Food and Beverage
7.59
Food quality was inconsistent, with some reviews mentioning cold food.
Overall Experience
8.56
Most guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:46

Property Description

Central Location
Mercure Jakarta Kota, nestled in the heart of Jakarta's business district, offers convenient access to shopping centers and cultural attractions.

Relaxation and Wellness
Unwind with a refreshing swim in the pool, pamper yourself with spa treatments, or stay active at the fitness center - all within the hotel premises.

Culinary Delights
Savor a diverse range of Chinese, Indonesian, and South East Asian cuisines at Chiao Tung Restaurant or SPICE restaurant. Complete your day with a drink and live entertainment at Kirana Bar.

Experience the perfect blend of comfort, convenience, and indulgence at Mercure Jakarta Kota. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 380,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 771 reviews
Cleanliness: 7.59
Service: 8.87
Location: 8.1
Room Quality: 8.55
Amenities: 8.28
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
M
Manabu • couple • my
8
With Improve this booking system, it would be wonderful for travellers.
Pros:

Location was wonderful and good connection to airport.

Cons:

I booked queen size bed but changed to twin room. This is so upset. They never mentioned fist come first pick room even though I booked queen size bed room.

2026-05-27 • via Nuitee
M
Mark • solo_traveller • au
7
2026-05-24 • via Nuitee
A
Andrea • solo_traveller • de
8
2026-05-22 • via Nuitee
J
Jop • couple • nl
8
Pros:

De bedden waren zeer fijn!

Cons:

De locatie is centraal gelegen maar is gelegen net buiten zowel de oude als nieuwe stad. Met een taxi is het goed te doen trouwens

2026-05-21 • via Nuitee
M
mohammed • couple • sa
6
2026-05-20 • via Nuitee
L
lauren • couple • fr
8
Pros:

Bien placé, jolie chambre

Cons:

Un peu dans son jus, beaucoup de chose semblent très vieilles pas rénovés c’est dommage !

2026-05-20 • via Nuitee
M
Marjan • solo_traveller • nl
8
Pros:

We hadden een grote kamer met een goede view. Heerlijk bed. De douche was warm maar zeer gedateerd. Een mooi buitenzwembad waar we van hebben genoten.
Helaas hing de zwembad verlichting op diverse plekken los. Na dit gemeld te hebben, ging men direct ermee aan de slag.
Als dank voor het melden kregen we een gratis lunch en gratis late checkout.

Cons:

De kamer rook muf en de vloerbedekking was smoezelig en is aan vervanging toe.

2026-05-19 • via Nuitee
M
mohammed • couple • sa
8
2026-05-18 • via Nuitee
Y
Yannick • solo_traveller • be
8
2026-05-15 • via Nuitee
D
Daan • solo_traveller • nl
5
2026-05-12 • via Nuitee
M
Mohd Shuhaimi • family_with_children • my
9
Pros:

Value fir money

2026-05-03 • via Nuitee
J
jerry • solo_traveller • us
9
2026-05-03 • via Nuitee
J
Jiang • solo_traveller
5
2026-05-01 • via Nuitee
P
Palash • couple • in
7
2026-04-29 • via Nuitee
S
S.P.P.M. • solo_traveller • nl
8
Pros:

Great rooms, great restaurant.

2026-04-25 • via Nuitee
• solo_traveller • id
2
2026-04-10 • via Nuitee
M
Marco • couple • nl
8
2026-04-10 • via Nuitee
L
Leon • couple • nl
9
2026-04-07 • via Nuitee
I
irawan • couple • us
10
2026-03-18 • via Nuitee
I
irawan • couple • us
10
2026-03-18 • via Nuitee