HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (2906 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 2.1 metres, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

7.7
Based on 2906 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
D
DHIAN • family_with_children • id
8
2026-05-23 • via Nuitee
G
gabriela • family_with_children • jp
8
2026-05-23 • via Nuitee
N
Natalia • solo_traveller • jp
7
2026-05-20 • via Nuitee
Y
YEN-CHIN • extended_group • tw
9
2026-05-20 • via Nuitee
横滨水手 • family_with_children • jp
8
中规中矩的横滨繁华地区酒店
Pros:

价格适中，屋内干净整洁，地理位置好（京急线黄金町站旁）。适合带家人旅行居住。

Cons:

价格适中，中等偏上吧，如果再优惠一些房价，这个地理位置和房间布局，就很完美了。

2026-05-18 • via Nuitee
O
Oikawa • family_with_children • jp
6
必要最低限としてみたビジネスホテルとしては期待値通り
Pros:

朝食のハムと唐揚げがとても美味しかったのと、フロントの接客は丁寧な感じを受けました。

Cons:

朝食のレストランのスタッフの動きに少し不安を感じました。
イス運ぼうとしているスタッフが小さい子どもにぶつけそうな状況を目にしました。
部屋の内装の痛みや汚れが多少見受けられた。

2026-05-18 • via Nuitee
K
Koichi • couple • jp
8
2026-05-18 • via Nuitee
J
Joanna • family_with_children • pl
10
We enjoyed our stay
Pros:

Big room, nice stuff, good breakfast

Cons:

All good

2026-05-17 • via Nuitee
谷口 • couple • jp
10
2026-05-17 • via Nuitee
A
Aisha • solo_traveller • my
8
Pros:

Overall is good

Cons:

Excellent for everything

2026-05-16 • via Nuitee
T
TAKAMITSU • extended_group • jp
9
快適
Pros:

空調が自分でコントロールできたのはとても良かった

Cons:

空調が自分でコントロールできたのはとても良かった

2026-05-16 • via Nuitee
S
Sharon D. • solo_traveller • mx
9
2026-05-14 • via Nuitee
松本 • family_with_children • jp
6
まぁあんなもんかな。
Pros:

特に良かったことはないけど、ホテルの周りに食事できる所やコンビニが近くて良かった

Cons:

ユニットバスの換気扇が無い。

2026-05-13 • via Nuitee
高橋 • solo_traveller • jp
9
コスパ良し
Pros:

値段にしては全て広さも設備も良かったと思います

Cons:

子どもが電車好きなので駅側の部屋だったら最高でした

2026-05-11 • via Nuitee
N
NATSUKI • family_with_children • jp
6
コストパフォーマンス〇
Pros:

チェックインより前に駐車場を利用させてくれた

Cons:

ホテルに電話し 切る際にこちらは
『失礼します』と言ったところ電話口の方は
『どうも〜』と言われました。
フロント 接客業としてはどうなんでしょうか。

2026-05-10 • via Nuitee
F
FUMIYA • family_with_children • jp
10
2026-05-10 • via Nuitee
M
Mi Ni • couple • jp
8
2026-05-10 • via Nuitee
J
JHAO CYUAN • solo_traveller • tw
5
2026-05-10 • via Nuitee
I
isobe • couple • jp
7
まあまあな宿
Pros:

リノベーションで綺麗でした。

Cons:

風呂が抜けるかと思うくらい浴槽が揺れていた

2026-05-10 • via Nuitee
ゆってぃ • family_with_children • jp
9
2026-05-09 • via Nuitee