HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (3137 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp
+81 45-252-1311

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 2.1 metres, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.

Please note that maintenance work of fire equipment inspection will be carried out from 15/09/2026 to 16/09/2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

7.7
Based on 3137 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
S
SHIHO • family_with_children • jp
4
2026-08-29 • via Nuitee
M
Miłosz • couple • pl
10
Pros:

Dobra lokalizacja, przystanek przed Kamakura

2026-08-29 • via Nuitee
K
KAZUMI • family_with_children • jp
8
2026-08-29 • via Nuitee
S
SHIRASAKI • solo_traveller • jp
8
便利
Pros:

お安く宿泊でき、スタッフの方の対応も丁寧で良かったです。用事のある場所から1番近いホテルなので、リピートさせて頂きました。

Cons:

お風呂と手洗いの黒カビが気になります。
目に付いたら、カビハイターをして欲しいです…。

2026-08-28 • via Nuitee
N
NORIAKI • family_with_children • jp
9
2026-08-28 • via Nuitee
S
Susumu • solo_traveller • jp
8
Pros:

小綺麗で清潔感はあった

Cons:

夜 窓を開けて 換気をしようと思ったが 、開けけ方がわからず 開けられなかった

2026-08-27 • via Nuitee
齊藤 • solo_traveller • jp
8
2026-08-27 • via Nuitee
J
July • couple • jp
8
2026-08-27 • via Nuitee
A
Ami • couple • jp
4
2026-08-27 • via Nuitee
A
Ayaka • family_with_children • jp
6
Pros:

夫と0歳の娘とダブルの部屋に泊まりました。娘の分は宿泊費が無料にもかかわらず追加でタオルをいただいたり配慮していただきありがとうございました。

Cons:

地下の駐車場がゴミ置き場になっていてにおいが臭く、特に夏場なのでハエもたくさんいて不快でした。また、エレベーターが2台あるのですが、部屋の数に対して少ないので混み合っており、なかなか来なかったり来ても乗れなかったりするので出発に時間がかかりました。

2026-08-26 • via Nuitee
野村 • extended_group • jp
8
良かった
Pros:

お部屋が広かった

Cons:

特になし

2026-08-25 • via Nuitee
M
MASATO • solo_traveller • jp
9
コスパ最高
Pros:

とにかくコスパが良い。
朝食バイキングも美味しかった。

Cons:

金額を踏まえればなし。

2026-08-25 • via Nuitee
H
Hideyuki • solo_traveller • jp
6
Pros:

スタッフの対応が素晴らしかった

Cons:

冷蔵庫内に前の利用者の物が残っていた。

2026-08-25 • via Nuitee
A
AKI • couple • jp
8
駅直結。
Pros:

桜木町の改札を出て直ぐだったし、一階に成城石井が入っていたので、良かった。コンビニだともっと嬉しかった。

Cons:

値段の割には狭かった。でも、桜木町駅改札出て直ぐなので、相応と思う。

2026-08-24 • via Nuitee
N
Nakao • solo_traveller • jp
5
2026-08-24 • via Nuitee
S
Sonoka • solo_traveller • jp
9
また機会があればよろしくお願いします。
Pros:

フロントスタッフの方が皆さん感じが良かったです。
立地も駅から近く、車でも近くにパーキングがいくつかあるので問題無さそうでした。

Cons:

ホテルの駐車場が有るのかや、有料でも予約が出来るのかがどこかに明記されていたかもしれないですが、見つけられませんでした。

2026-08-24 • via Nuitee
I
Ito • family_with_children • jp
8
2026-08-24 • via Nuitee
永井 • solo_traveller • jp
6
2026-08-24 • via Nuitee
K
KANATO • extended_group • jp
8
2026-08-23 • via Nuitee
S
SAORI • family_with_children • jp
7
Pros:

駅、コンビニが近い
シーツを汚してしまったが、すぐに対応してくれた。

Cons:

水回りは古い。
電子レンジがない。

2026-08-23 • via Nuitee