Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
6.84
Several reviews pointed out cleanliness issues in rooms and bathrooms.
Service
8.81
Many reviews praised the friendly and accommodating staff.
Location
8.85
Many guests appreciated the central location and convenience.
Room Quality
7.3
Some reviews indicated the rooms were dated and in need of renovation.
Amenities
7.83
The pool and vintage furniture were positively noted, but some amenities need improvement.
Value for Money
8.19
Overall good value, though some complaints about parking fees.
Food and Beverage
7.14
Complaints about breakfast quality and limited options.
Overall Experience
8.21
Mixed experiences overall, but many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:30

Property Description

Luxurious Accommodation
Indulge in elegant rooms with modern amenities, including free Wi-Fi and a TV with cable channels. Relax in style with air conditioning and a private bathroom in each room.

Delicious Dining Options
Savor the taste of Italy at the hotel's restaurant, offering a variety of Italian and Tuscan dishes paired with exquisite wines.

Relaxation and Convenience
Unwind by the outdoor pool or in the garden with sun loungers. Enjoy discounts on spa treatments and easy access to the nearby train station and motorway.

Book now for a memorable stay at Hotel Cappelli in the heart of Montecatini Terme.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 937 reviews
Cleanliness: 6.84
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 8.19
Food and Beverage: 7.14
Overall Experience: 8.21
G
Gravier solo_traveller fr
8
2026-07-25 via Nuitee
D
Diego solo_traveller es
8
Hotel muy cerca del balneario que precisa modernizar las instalaciones
Pros:

La cena cara relación calidad precio. En el desayuno faltaba la fruta

Cons:

Falta de variedad en la cena y ausencia de raciones. El ascensor parece del siglo pasado, urge renovarlo

2026-07-22 via Nuitee
M
Mariana extended_group it
9
Comodo con un parco vicino per i bambini e vicino alla stazione oltre le terme comodo per visitare i dintorni
Pros:

Un po datata ma pulitissima

Cons:

La ulizoa è la disponibilità dello staff

2026-07-21 via Nuitee
C
Chen solo_traveller it
3
床上有螨虫,早起胳膊被咬了一片红疹,又痒又疼,跟前台反映,经典的意大利人三式:Non visitare niente. Non posso fare niente. Mi dispiace。不会再来了
Pros:

位置居于市中心附近,住了三年了。顶层风景不错

Cons:

床铺消毒彻底一点,没电的插头维修一下,电梯更新一下

2026-07-19 via Nuitee
A
Aaliyah couple de
7
2026-07-16 via Nuitee
M
matilde family_with_children it
9
ottimo soggiorno
Pros:

La cordialità e disponibilità del personale, la posizione dell'hotel, la pulizia , letto comodo, buona colazione.

Cons:

Il conizionatore d'aria rumoroso

2026-07-14 via Nuitee
L
Lucia solo_traveller it
8
2026-07-13 via Nuitee
A
Axel solo_traveller de
4
Pros:

Zimmer waren sauber

Cons:

Hotel im gesamten sehr im die Jahre gekommen. Keine Parkplätze vorhanden! Frühstück eher unterdurchschnittlich

2026-07-12 via Nuitee
S
Sherilyn solo_traveller gb
10
Pros:

The hotel staff were all very welcoming, kind and helpful. The hotel and room were great and in an ideal location too with everything close by. Will definitely be back.

Cons:

Nothing to fault at all.

2026-07-11 via Nuitee
S
Sacha solo_traveller gb
10
2026-07-10 via Nuitee
P
Petru-pà solo_traveller fr
9
Pros:

Super bien placé dans la ville accès facile. Et la piscine le.petit plus du séjour.

Cons:

Ras

2026-07-10 via Nuitee
D
Dott. Carlos Coelho solo_traveller it
10
2026-07-06 via Nuitee
P
Pasquale solo_traveller it
8
Pros:

Colazione e staff

Cons:

Finestra camera non offriva un'ottima vista

2026-07-03 via Nuitee
S
Stefano solo_traveller it
8
2026-06-25 via Nuitee
P
patricia solo_traveller ie
8
A comfortable hotel with a nice small pool. Very central.
Pros:

Great location.
Lovely view from my balcony.

Cons:

The hotel seems to be catering for a lot of large groups. So breakfast was very crowded. There’s a restaurant but only serves a set menu.

2026-06-22 via Nuitee
P
pascal solo_traveller be
8
2026-06-18 via Nuitee
B
Begoña extended_group es
9
Pros:

Perfecto hotel y gran relación calidad-precio.

Cons:

Todo correcto.

2026-06-16 via Nuitee
S
Szprun extended_group pl
9
2026-06-15 via Nuitee
A
Alessandro family_with_children it
5
ottime potenzialità, necessita manutenzione
Pros:

posizione e dimensioni stanza

Cons:

piscina, idromassaggio e arredi da manutenere

2026-06-08 via Nuitee
C
Cinzia solo_traveller it
8
2026-06-06 via Nuitee