Caravelle Saigon

Hotels
9.2 (3366 reviews)
19 - 23 Lam Son Square , Ho Chi Minh City , vn

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Excellent breakfast
Cons:
Unfriendly staff
Room had a moldy smell

Categories

Cleanliness
8.28
There is a mention of a moldy smell coming from the old carpet.
Service
9.25
Overall positive mentions of staff and helpfulness, though there was one report of unfriendly staff.
Location
9.79
Hotel is centrally located with easy access to restaurants and shops.
Room Quality
9.24
Rooms are generally described as clean and comfortable, but one mention of a smell.
Amenities
9.27
Amenities are enjoyed, especially the breakfast buffet.
Value for Money
9.23
Guests feel the hotel is worth the price considering the location and service.
Food and Beverage
9.28
Breakfast buffet received high praise.
Overall Experience
9.25
Overall, guests have a high opinion of their stay, with little issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Central Location
Situated in the bustling city center, Caravelle Saigon offers easy access to iconic landmarks and modern shopping destinations, ensuring you're always at the heart of the action.

Historic Charm with Modern Luxury
Experience a blend of history and modernity at Caravelle Saigon, where the historic surroundings meet luxurious and contemporary rooms, providing the perfect setting for your stay in this vibrant city.

Unparalleled Convenience
From the nearby Opera House to the legendary Ben Thanh Market, immerse yourself in the rich culture and convenience that Caravelle Saigon has to offer, creating unforgettable memories during your visit.

Experience the best of historic charm and modern luxury at Caravelle Saigon. Book now to create unforgettable memories in the heart of this vibrant city.

Important information:

Limousine service is available at a surcharge. Guests are required to provide arrival details in advance using the Special Requests box available.

Signature Floor Privileges:

- Opening Hours: 06:00 to 22:00.
- Sunrise Breakfast at Signature Lounge: 06:00 to 10:00.
- Sunset Evening Cocktail: 17:30 to 19:30 (includes Canapes, Wines, Spirits and Signature Drinks…).
- All-day refreshment: Soft Drinks, Fruit Juices, Sparkling and Still Water, Tea and Coffee.
- Sparkling Wine available all day with charges apply.
- Conference Room: one hour free usage with up to 8 guests( Subject to availability).
- Private check-in & check-out at Signature Lounge.
(*) Children under 12 years old will have no access to Signature lounge according to hotel regulations.
(*) Dress code: smart casual.

The name on the credit card used for the booking should correspond to the guest staying at the property and must be presented during check-in.


"If the guest cancels, transportation booked through the hotel 24 hours prior to arrival or if the guest is a No Show, the full amount of the transportation service shall be charged."

Please note that extra beds can not be placed in Deluxe, Opera and Signature room types. Kindly select other room types to accommodate any extra bed requirement.

Extra Bed requests for 31 December 2025 are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

9.2
Based on 3366 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
S
SAMEH AL ARAIMI solo_traveller om
9
A very pleasant and comfortable stay..
Pros:

Excellent hospitality:
Warm welcome, friendly staff, genuine smiles, and a great willingness to help throughout our stay.

Breakfast team:
Special thanks to the breakfast staff for their friendly, attentive, and welcoming service every morning.

Housekeeping:
Excellent daily cleaning and remarkable attention to detail, which made our room comfortable, clean, and relaxing throughout our stay.

Perfect location:
A major highlight of the hotel. Its proximity to the mosque, halal restaurants, shopping centers, and major tourist attractions made exploring the city very convenient and enjoyable.

Cons:

Breakfast suggestion:
It would be great to have more breakfast options suitable for Arab and Muslim guests, as the current selection felt somewhat limited compared with the variety of other choices.

2026-08-08 via Nuitee
W
Wannalak solo_traveller th
10
Good choice for Ho Chi Minh city location
Pros:

Location is good, the center of city nearby Opera House. The room's interior is nice, clean, and well-equipped. Good view

2026-08-07 via Nuitee
N
Nhu couple au
10
Fantastic hotel with standout Signature Lounge benefits
Pros:

Great stay at the Caravelle Saigon. The location is excellent, but the real highlight was the Signature Lounge experience. From the airport pickup and seamless private check-in, we felt like VIPs from the moment we arrived.
The all-day refreshments, afternoon tea, and evening canapés and cocktails were a fantastic bonus. After a day exploring in the city heat, it was the perfect place to relax and unwind. The Signature Lounge made our stay extra special and is well worth it.

2026-08-05 via Nuitee
G
Glenn couple au
10
We were able to totally relax and enjoy all that the City had to offer from a wonderful location
Pros:

I love the modernness to an older building with a wonderful location right in the heart of Saigon

Cons:

Being in the heart of Saigon, it does have a little bit of noise at night

2026-08-05 via Nuitee
J
Janine couple de
10
Pros:

Die Lage war top!

2026-08-04 via Nuitee
T
Thien Nham couple vn
10
2026-08-03 via Nuitee
T
Tuan couple us
10
Rất tuyệt vời
Pros:

Khách sạn ở trung tâm quận 1,thuận tiện cho việc đi lại,phòng ốc sạch sẽ và đẹp mắt,nhà hàng buffet hải sản ngon miệng,nhân viên phục vụ chuyên nghiệp,ân cần và lịch sự đặc biệt là Hồng Nhung ở bộ phận chăm sóc khách hàng.

Cons:

Không có gì phàn nàn cả.

2026-08-02 via Nuitee
L
Loris couple it
7
2026-08-02 via Nuitee
T
Tuan couple au
1
2026-07-24 via Nuitee
M
metin couple tr
10
2026-07-23 via Nuitee
I
ilaria couple vn
10
2026-07-23 via Nuitee
B
Ba Ngu couple au
8
2026-07-22 via Nuitee
G
Giuseppina couple it
10
2026-07-22 via Nuitee
R
Razakarivony couple fr
10
Pros:

Service professionnel, personnel accueillant et au service

Cons:

N/A

2026-07-21 via Nuitee
D
David couple gb
10
Perfect in every way. Very impressed and that’s not easy !!
Pros:

Stayed in many Asian hotels and used to like the Park Hyatt across the street from the Caravelle but now the Caravelle is definitely my favourite. Of course well located but everything about the stay was perfect. The room , the service and the exec lounge food and service too. Perfect 5 day stay. Thank you.

Cons:

Well kept , great staff and always put customer first

2026-07-19 via Nuitee
S
Sergei couple ru
9
2026-07-17 via Nuitee
G
Gideon extended_group za
10
Great stay!
Pros:

Location was great! Gym was awesome. Very nice all in all! Signature lounge was a good experience.

2026-07-14 via Nuitee
3
310anette Family Copenhagen, Zealand
10
Highly recommended hotel
Pros:

We had the most wonderful stay. Never have we meet more friendly and helpful staff. The hotel location could not be better. We had a room with Signature lounge which was a perfect way to start our Vietnam adventure. And an evening swim in the pool was fantastic

2026-07-13 via Tripadvisor
D
Dreamer03287013162 Family
10
Good
Pros:

Hieu bell good service friendly smiling
Room is beautiful

2026-07-10 via Tripadvisor
M
mk0pf NONE St. Gallen, Canton of St. Gallen
10
Top Hotel Saigon
Pros:

perfect stay in perfect sympathetic hotel. nice, clean big rooms, accomodating staff without overdoing it, excellent reflections restaurant,
very good location.
saigon - always caravelle hotel

2026-07-10 via Tripadvisor