Caravelle Saigon

Hieu bell was very nice, provided good service

Amazing hotel, 5 star service, fabulous

I had a wonderful experience staying here. The room was very clean, and the bed was really comfortable, providing the perfect environment for a restful night.
What truly made our stay memorable was the staff. Both the customer service team and the housekeeping staff were remarkably warm, friendly, and always eager to help with a smile.
The food selections in the lounge were beautifully presented and tasted amazing. Thank you for the hospitality!

We stayed in a beautiful suite with lounge access which was incredible. The highlight of our stay was meeting Chieu in the lounge who provided an unbelievable service in the lounge, he should be promoted to a senior position as his affable demeanor, enthusiasm and his skills are best in class and has made the experience on the lounge one to remember.

We found this location a bit by chance and a bit by luck. Location mattered so we took a chance on this hotel even though it cost more than other places. Glad we did.
Amazing location with easy access to most walking sites.
The place was super clean and the staff was amazing. I would stay here again for sure.

I recently spent fourteen nights at the Caravelle across two separate reservations for what was, in many ways, a once-in-a-lifetime father-daughter journey back to Vietnam. My father is now ninety years old and first left this country decades ago under circumstances very different from those that brought us back together. We deliberately chose the Caravelle not simply because it is an excellent hotel, but because it is one of Saigon's enduring heritage landmarks. This place has quietly witnessed history while continuing to welcome new generations of travelers.

Before my father even arrived, the hotel accommodated my request to have our rooms next to each other. This required modifying his original reservation and upgrading him to a different room category, a decision I was very happy to make because I wanted him to enjoy every comfort possible during this special trip. His flight arrived early in the morning, and having our rooms side by side made everything effortless from the very beginning. He was genuinely delighted with his upgraded room, and I was grateful that the hotel's reservations and front office teams worked with me to make the arrangement possible. It was one of many thoughtful gestures that set the tone for the warmth and professionalism we experienced throughout the following two weeks.

Our rooms were spacious, beautifully appointed, and offered wonderful views over the city. I especially appreciated the thoughtful amenities and high-quality bath products that encouraged me to slow down and enjoy the room after a busy day in Saigon. Like many historic hotels in tropical climates, there are naturally areas that would benefit from periodic refurbishment. I noticed that some of the furnishings and curtains are beginning to show their age. Vietnam's humidity is simply part of the environment, not a flaw of the property. When I mentioned that the rooms felt damp, the hotel promptly installed dehumidifiers in both of our rooms, which remained in place for the duration of our stay. It was a practical solution delivered quickly and without hesitation. Construction was underway during our visit, and the hotel informed us in advance with a thoughtful note placed in each room. Although the famous Saigon Saigon Rooftop Bar was temporarily closed for renovations, this ultimately mattered very little to us because we had intentionally planned much of our stay around enjoying the Signature Lounge when at the hotel.

The Signature Lounge deserves special recognition, particularly Uyên, Anh, Nhi, Kiet, Oanh, Quynh, Nam, Huy, Dat, Ngan, and Khang (my apologies if I overlooked anyone). As a daughter traveling with an elderly parent, I naturally found myself watching everything. I watched how staff interacted with my father when I was beside him, but I also watched when I quietly stepped away. Every single time he entered the lounge, he was greeted warmly and respectfully. Assistance was offered naturally and sincerely. Nothing ever felt scripted. There was a quiet kindness in the way every member of the team cared for him, and I will always remember it. What impressed me most was not simply individual excellence, but the way the lounge staff functioned as a true team. Leadership, full-time employees, and trainees all worked together seamlessly with obvious pride in their craft. Service never felt scripted or mechanical. Instead, each member contributed something uniquely their own while maintaining remarkably consistent standards. They anticipated needs without hovering, remembered preferences without making a spectacle of it, and somehow balanced professionalism with genuine warmth. I had the pleasure of chatting with many members of the team throughout my stay while my father enjoyed reading, reflecting, or reminiscing. Each conversation revealed a different personality, a different story, and a different way of making guests feel welcome. It is rare to encounter a hospitality team that functions so cohesively while still allowing each individual to shine. This balance is undoubtedly one of the Signature Lounge's greatest strengths. In the end, I have a meaningful token that now rests on my arm, always reminding me of my father, Vietnam, and the many people who quietly became part of the journey that led me to it.

I must also enthusiastically recognize the Kara Spa, which became an essential part of my stay. Over the course of two weeks, I booked six massages, ranging from 90 to 120 minutes, all with Ms. Van. Simply put, Ms. Van is exceptional. She possesses remarkable strength, consistency, and intuition. Every treatment was methodical and focused, with careful attention paid to areas of accumulated tension from long flights, work commitments, and constant travel. Her pressure remained wonderfully consistent throughout every appointment, something that experienced spa guests know is surprisingly uncommon. Travel inevitably brings unexpected schedule changes, and I had to adjust several appointments at the last minute. The spa staff accommodated these changes graciously and professionally each time. Their flexibility allowed me to continue taking care of myself during what was otherwise a very demanding work trip. By the end of my stay, my appointments with Ms. Van had become more than a luxury; they had become a necessity. They had become part of the rhythm that allowed me to maintain both my professional commitments and fully enjoy my time with my father. I cannot recommend her highly enough.

The Caravelle is much more than a luxury hotel or a destination for business travelers. It is one of Saigon's living landmarks. Give yourself enough time to appreciate its history, enjoy its hospitality, and allow the people who work there to get to know you. If you do, I suspect you will leave with far more than photographs and souvenirs. My father and I certainly did.

Wonderful experience. Very kind the personal, special the concierge Lady NHUNGH. Location is perfect. We love the restaurant.
Love the architecture

The location was extremely close to everything. In the middle of the high end street.

Great location

Loved our stay at the Caravelle. From the friendly welcoming and very efficient reception team, we appreciated our quiet well appointed room that had quality bedding, a well appointed, spacious bathroom which was immaculate and functional including excellent hot water temperature and pressure, in addition to premium toiletries - we really felt pampered.

Pool is huge and wonderful to swim in, has plenty of quality clean sunbeds and the pool service is attentive and friendly - menus were brought to our chair, no running around trying to get staff attention here !

Caravelle was our favourite hotel in all the equivalent larger Saigon hotels we have stayed at, we felt looked after and that they prioritise a good guest experience rather than what is easiest for the hotel, we look forward to trusting Caravelle again in our next upcoming Vietnam trip, well done Caravelle and thank you ! Highly recommended !

Our bellman, Hieu Bell was incredibly friendly and helpful throughout our stay at Caravelle. The hotel retains a traditional and authentic approach located in the center of Ho Chi Minh City, with high-up views and exceptional breakfast buffet food. Our room was spotless, with clear instructions, and luxury-quality everything. Worth its value in full. There was low noise and the amenities surpassed expectations.

Location is excellent, the buffet breakfast had a great range of selections. The breakfast was something we looked forward to each morning of our stay.

The hotel was nice, the staff was very attentive, and the room was comfortable with a good view.

I stayed here because of its history (it housed many diplomats, crews from ABC and CBS News, and was bombed in 1964). Unfortunately, the Saigon Saigon Bar, which was where much of the history took place, was closed for a three-month renovation (beginning in May 2026). Most of the rest of the hotel was upgraded/modernized to the point that it looked like any other high-end hotel. I was hoping for a little more unique character. But if you're looking for a nice, high-end hotel in Ho Chi Minh City, this is a good option.

Location is fantastic, and surrounded by quality shops and facilities

Everything was excellent. Location, room, bed, amenities, and not o for get the staff

Everything is great!

The very best location, all the major attractions are withing walking distance. The Hotel is just Fabulous inside the atmosphere is classy and the rooms are so charming, clean and modern. The very best value for a 5 star Hotel. All the personnel are friendly and professional. One of the best Hotels I had ever stayed.