City Hotel Kaiserhof

Hotels
7.8 (457 reviews)
Kaiserstrasse 8a , Offenbach , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Cons:
Poor service at reception
Cramped room sizes

Categories

Cleanliness
8.09
Mostly clean and comfortable as per reviews.
Service
7.07
Decreased due to a poor experience with reception staff.
Location
8.6
Close to train station and bus station, well reviewed.
Room Quality
7.56
Some reviews mention cramped room sizes.
Amenities
8.08
Basic amenities are present, though a few complaints noted.
Value for Money
7.55
A bit high for the quality and service in some cases.
Food and Beverage
7.6
No specific mentions, hence treated as standard.
Overall Experience
7.87
Mixed feelings based on positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Historic Building and Prime Location:
City Hotel Kaiserhof, housed in a charming 19th-century building, offers a convenient stay opposite the main train station in Offenbach.

Comfortable Rooms and Modern Amenities:
Each room at City Hotel Kaiserhof is equipped with essential amenities such as a mini fridge, desk, cable TV, and a private bathroom. Stay connected with free Wi-Fi in all rooms and enjoy additional facilities like a coffee vending machine and computer room.

Dining Options and Nearby Attractions:
Indulge in a delicious breakfast buffet and savor German and international cuisine at Le Mistral restaurant. Explore attractions like Isenburger Castle and the German Leather Museum within walking distance, while having easy access to central Frankfurt and the Frankfurt Trade Fair.
To experience a blend of history and modern comfort, book your stay at City Hotel Kaiserhof today.

Important information:

1 Child per room under 5 years stay free of charge when using existing beds.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 457 reviews
Cleanliness: 8.09
Service: 7.07
Location: 8.6
Room Quality: 7.56
Amenities: 8.08
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.87
J
Jevgenijs • solo_traveller • ch
9
2026-05-29 • via Nuitee
R
Robert Dirk • solo_traveller • ca
7
2026-05-26 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Ich hatte icht mit einem großen und so gut eingerichteten Zimmer gerechnet und mich sehr wohlgefühlt.
Sehr gutes Preis-Leistungsverhältnis.
Wer gerne Honig isst, wird sich beim Frühstück paradiesisch fühlen!

2026-05-24 • via Nuitee
S
Seda • family_with_children • at
3
Für kurzen dringenden zwischenstop ok.
Pros:

Zimmer gut aufgeteilt gewesen. Sauberkeit war ok

Cons:

Lage war ganz schlimm. Gleivh neben dem Hotel ist ein Caffe , bis in der früh wurde geschrien, gestritten.
Personal im Hotel war auch nicht unbedingt freundlich

2026-05-24 • via Nuitee
A
Arnild • solo_traveller • de
10
The hotel was the solution for my needs and accesses related to my journey
Pros:

Cleanliness and location.

Cons:

I wouldn't know what to say

2026-05-22 • via Nuitee
C
Christoph • solo_traveller • de
7
2026-05-22 • via Nuitee
E
Esen • solo_traveller • de
6
2026-05-22 • via Nuitee
G
Gabriele • couple • at
5
I didn’t expect too much and was pleasantly surprised… we’ll be back
Pros:

Good location

Cons:

No parking

2026-05-21 • via Nuitee
P
Philipp • extended_group • de
5
Pros:

Die Bewertungen im Netz waren nicht so , wie geschrieben wurde

2026-05-21 • via Nuitee
A
Andreas • solo_traveller • de
6
2026-05-20 • via Nuitee
B
Baramidze • solo_traveller • ge
9
2026-05-17 • via Nuitee
S
stefanie • solo_traveller • de
9
Passend
Pros:

Nähe zum Bahnhof. Sehr nettes Personal und gutes Frühstück, teils übersichtlich aber passendes Preis-Leistungsverhältnis.

Cons:

Die Lage ist etwas entfernt von Restaurants und teils etwas unwohl über die Straßen zu laufen.

2026-05-10 • via Nuitee
M
Marco • solo_traveller • it
8
2026-05-09 • via Nuitee
M
Mustafa • solo_traveller • mk
10
2026-05-07 • via Nuitee
Z
zafer • solo_traveller • tr
8
Pros:

Otel temiz ve konumu iyi

Cons:

Otelde 2. Gece çok gürültü
vardı

2026-05-06 • via Nuitee
M
Miyuki • couple • jp
10
よかった！
Pros:

駅やバス乗り場から近く、部屋も広めで清潔だった。チェックイン開始時間より早めに到着したが、スタッフの方が優しく対応してくれた。
次回また訪問予定があったら利用したいと思う。

2026-05-06 • via Nuitee
O
Oliver • solo_traveller • de
7
Ich war sehr zufrieden falls ich mal wieder in Offenbach bin werde ich dieses hotel wieder buchen
Pros:

Das Frühstück war so wie ich es gerne habe .War sehr zufrieden damit

Cons:

Der Außenbereich. Kein Schriftzug über dem Eingang wo man sieht das dieses das hotel ist

2026-05-05 • via Nuitee
K
Kerem • couple • tr
9
2026-05-05 • via Nuitee
K
Kerem • couple • tr
10
2026-05-05 • via Nuitee
D
Daniela • solo_traveller • de
5
Pros:

Das es in der nähe vom Bahnhof und der Stadt ist.

Cons:

Das , dass Zimmer und die Bett Wäsche nicht sauber waren . Habe aber an der Rezeption bescheid gesagt und dies wurde dann behoben . Die Dame am Empfang könnte etwas freundlicher sein.

2026-05-05 • via Nuitee