City Hotel Kaiserhof

Hotels
7.8 (490 reviews)
Kaiserstrasse 8a , Offenbach , de
+49 69 9824910

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Cons:
Poor service at reception
Cramped room sizes

Categories

Cleanliness
8.09
Mostly clean and comfortable as per reviews.
Service
7.07
Decreased due to a poor experience with reception staff.
Location
8.6
Close to train station and bus station, well reviewed.
Room Quality
7.56
Some reviews mention cramped room sizes.
Amenities
8.08
Basic amenities are present, though a few complaints noted.
Value for Money
7.55
A bit high for the quality and service in some cases.
Food and Beverage
7.6
No specific mentions, hence treated as standard.
Overall Experience
7.87
Mixed feelings based on positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Historic Building and Prime Location:
City Hotel Kaiserhof, housed in a charming 19th-century building, offers a convenient stay opposite the main train station in Offenbach.

Comfortable Rooms and Modern Amenities:
Each room at City Hotel Kaiserhof is equipped with essential amenities such as a mini fridge, desk, cable TV, and a private bathroom. Stay connected with free Wi-Fi in all rooms and enjoy additional facilities like a coffee vending machine and computer room.

Dining Options and Nearby Attractions:
Indulge in a delicious breakfast buffet and savor German and international cuisine at Le Mistral restaurant. Explore attractions like Isenburger Castle and the German Leather Museum within walking distance, while having easy access to central Frankfurt and the Frankfurt Trade Fair.
To experience a blend of history and modern comfort, book your stay at City Hotel Kaiserhof today.

Important information:

1 Child per room under 5 years stay free of charge when using existing beds.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 490 reviews
Cleanliness: 8.09
Service: 7.07
Location: 8.6
Room Quality: 7.56
Amenities: 8.08
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.87
M
Miguel • couple • ar
10
Pros:

Ubicación

2026-07-20 • via Nuitee
S
Seenuan • solo_traveller • de
7
2026-07-10 • via Nuitee
B
beats • couple • nl
1
2026-07-10 • via Nuitee
I
Ismail • couple • de
8
2026-07-10 • via Nuitee
B
BAHKAN • solo_traveller • fr
1
2026-07-10 • via Nuitee
N
Nino • couple • de
8
2026-07-09 • via Nuitee
L
Libelle • couple • nl
8
2026-07-05 • via Nuitee
S
sohail • solo_traveller • de
4
2026-07-01 • via Nuitee
B
BAHKAN • solo_traveller • fr
1
2026-07-01 • via Nuitee
S
serkan • solo_traveller • de
8
2026-06-28 • via Nuitee
J
Jankees • couple • nl
7
Als je niet kritisch bent oké.
Pros:

Geweldige inrichting. Het was zeer warm en we waren blij met de upgrade met een airco.

Cons:

Kamer klein. Toilet nog kleiner. Portier niet capabel en niet gastvrij. Spreekt slecht Duits en niet galant bij aanwijzingen en hulp koffer bij trap.
Wordt uitgebreid gerookt op kamer, gezien aantal peuken buiten bij kantelraam.
Omgeving/straat niet aangenaam.

2026-06-28 • via Nuitee
H
Hozefa • couple • in
9
2026-06-26 • via Nuitee
C
Camila • family_with_children • de
10
2026-06-24 • via Nuitee
N
Nabil • solo_traveller • de
9
Pros:

Alles

Cons:

Nichts

2026-06-22 • via Nuitee
K
Kamil • solo_traveller • de
8
2026-06-21 • via Nuitee
C
Caroline • extended_group • au
8
2026-06-21 • via Nuitee
E
Eugeniusz Perenc • solo_traveller • pl
10
Pros:

Bardzo ładny hotel z miłą obsługą i w świetnej lokalizacji!

2026-06-20 • via Nuitee
G
Gijs • couple • nl
8
2026-06-19 • via Nuitee
M
Manuela • couple • de
10
Beauty and comfy hotel
Pros:

Spacious room

Cons:

It was a bit further from Frankfurt than expected

2026-06-18 • via Nuitee
J
Josué • solo_traveller • de
5
Pros:

Toilette hatte Urinflecken und das Zimmer hatte ein komischer Geruch

2026-06-17 • via Nuitee