IntercityHotel Berlin Ostbahnhof

Hotels
•
IntercityHotels
8.2 (4538 reviews)
Am Ostbahnhof 5 , Berlin , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness and location
Professional and cordial staff
Good breakfast offerings
Excellent transport connectivity
Cons:
Inconsistency in cleanliness in some rooms
Aging decor and bedding
Perceived high pricing for room standards
Inconveniences during breakfast hours

Categories

Cleanliness
7.66
Overall clean but some reports of areas needing attention, particularly in carpets and shower facilities.
Service
8.63
Generally positive mentions of the staff's professionalism and cordiality, standard quality for this hotel tier.
Location
9.17
Excellent location with close proximity to transportation and attractions.
Room Quality
7.62
Rooms received mixed reviews; clean but some issues with aging decor and furnishings.
Amenities
8.15
Basic amenities are satisfactory, but some reviews pointed out the need for improvements in Wi-Fi.
Value for Money
7.11
Perceived value is somewhat low based on room prices versus quality.
Food and Beverage
8.66
Breakfast was well-received; generally good but some found it rushed.
Overall Experience
8.63
Overall positive experiences noted, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Convenient Location
Set next to Berlin’s Ostbahnhof railway station, this modern hotel offers easy access to the East-Side-Gallery, Mercedes-Benz Arena, and trendy nightlife venues.

Comfortable Accommodation
The InterCityHotel Berlin Ostbahnhof’s bright, soundproofed rooms feature flat-screen TVs and private bathrooms with hairdryers, ensuring a comfortable stay.

Dining and Transportation
Indulge in traditional cuisine and local beer at the hotel restaurant and Zille-Eck bar after exploring the city. With excellent S-Bahn and bus connections, attractions like Alexanderplatz and Friedrichstrasse are just a short ride away.

Book your stay at InterCityHotel Berlin Ostbahnhof for a memorable Berlin experience!

Important information:

Please note that extra beds are only available on request and subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4538 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.63
R
Richard • solo_traveller • se
8
Nära S-Bahn och nära Kreuzberg/Friedrichshain som är mina två favoritområden. Relativt lugnt område.
Pros:

Bara att gå några meter till S-Bahn som tar dig dit du vill. Hyfsat stort rum och bra dusch och ett litet kylskåp. Personalen var trevlig och städningen helt ok!

Cons:

Det är lite slitet kanske men jag har bott på mycket värre ställen i Berlin.

2026-05-22 • via Nuitee
A
ABDLFATAH • solo_traveller • ly
7
Pros:

جيد

2026-05-22 • via Nuitee
C
Clément • solo_traveller • fr
6
Pros:

L'emplacement , la pression de la douche , la taille de la chambre

Cons:

La moquette était sale, la chambre un peu vieillotte

2026-05-22 • via Nuitee
A
ABDLFATAH • solo_traveller • ly
7
Pros:

جيد

2026-05-22 • via Nuitee
N
Nino • solo_traveller • de
9
2026-05-21 • via Nuitee
E
emppupu • solo_traveller • de
8
Good value
Pros:

Great location, well sound insulated windows, got a free day pass for public transport.

Cons:

Cleaning staff was knocking on our door and trying to get in at 9am even though the checkout is at 12. Black mold in the shower. No mini fridge in the room.

2026-05-21 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-05-20 • via Nuitee
M
Marco • solo_traveller • it
8
2026-05-20 • via Nuitee
O
OJHV • solo_traveller • es
9
2026-05-19 • via Nuitee
R
Rob • solo_traveller • gb
9
Intercity in the heart of the city
Pros:

Room was spacious, bathroom excellent and bed very comfortable.
Location was perfect for access to transport

Cons:

Restaurant was bit basic even for breakfast only.

2026-05-18 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-05-18 • via Nuitee
L
Lisa • extended_group • fr
8
2026-05-18 • via Nuitee
C
Chris • solo_traveller • gb
9
Pros:

Very friendly and helpful staff. The room was clean and suitably maintained.

Cons:

Although the hotel does have Internet access it is exceptionally slow and connectivity is dubious at best, which is very frustrating.

2026-05-18 • via Nuitee
A
AlexGates90 • solo_traveller • it
10
2026-05-18 • via Nuitee
M
Maëlle • solo_traveller • ch
9
2026-05-17 • via Nuitee
G
Gabriela • family_with_children • de
8
Pros:

The location!

Cons:

The beds were to soft.

2026-05-17 • via Nuitee
M
Manfred • solo_traveller • de
7
War okay für einen kurzen Aufenthalt
Pros:

Die zentrale Lage war für uns wirklich super. Man hat vom Bahnhof auf dem Zimmer nichts gehört.

Die Betten waren sehr bequem und wir haben dort gut geschlafen. Auf dem Zimmer gab es kostenfrei eine Flasche Wasser. Man kann sich mit einem kleinen Wasserkocher außerdem Tee oder einen Kaffee machen. Aber auch nur einen Kaffee. Mehr Pulver war für einen normalen Kaffee nicht da.

Außerdem war das Preis-Leistungs-Verhältnis besonders beim Frühstück super. Für 13 Euro pro Person haben wir diverses Brot und Brötchen, Kaffeespezialitäten, Müsli, Jogurt, Ei und diverse Beläge und Aufstriche bekommen. Frisches Obst gab es auch.

Was auch super war: Das Zimmer wird nicht automatisch gereinigt, sondern nur nach Bedarf. Sehr nachhaltig und für uns ein Pluspunkt.

Cons:

Die Zimmer sind veraltet, die Handtücher hatten Löcher oder waren an der Naht ausgefranst, an der Dusche bildete sich langsam schwarze Punkte in den Fugen, der Klobürstenhalter ist von der Wand gefallen. Das erste Zimmer haben wir gewechselt, da es einfach nach Abfluss gerochen hat. Das Problem schien auch bekannt zu sein. Der Zimmerwechsel hingegen war unkompliziert möglich.

Außerdem kommt jeder Externe tagsüber problemlos ins Hotel und bis zu den Zimmern. Der Aufzug ist nicht durch die Zimmerkarte gesichert. Nachts muss man an der Rezeption klingeln, um ins Hotel zu kommen, wird dann aber auch nicht kontrolliert.

2026-05-17 • via Nuitee
O
Oliver • solo_traveller • de
7
2026-05-17 • via Nuitee
J
Jacqueline • solo_traveller • de
7
2026-05-16 • via Nuitee
E
Ed • solo_traveller • nl
6
Locatie goed maar afzetterij bij aankomst.
Pros:

Locatie ten opzichte van Openbaar Vervoer

Cons:

Dat bij aankomst gemeld werd Dat we een rumoerige kamer zouden krijgen tenzij we €10,- per nacht bijbetaald. Ongehoord!
Vloerbedekking en gordijnen niet om aan te zien door vele vleken.

2026-05-16 • via Nuitee