Crowne Plaza Stratford-upon-Avon by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (7809 reviews)
Bridgefoot , Stratford-upon-Avon , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty food
Comfortable rooms
Cons:
Cleanliness issues
Noise from parties
High parking fees

Categories

Cleanliness
7.94
Some reviews mentioned cleanliness issues, particularly with damp rooms.
Service
8.71
Staff were frequently described as friendly and helpful.
Location
8.95
Many reviews praised the hotel's central location and convenience.
Room Quality
8.1
Rooms were pleasant but had some issues, like noise and discomfort.
Amenities
8.43
Amenities generally met expectations but had some minor complaints.
Value for Money
8.19
Most guests found the price reasonable but noted high parking costs.
Food and Beverage
8.54
Breakfast was well-received, with many positive comments.
Overall Experience
8.31
Overall, guests enjoyed their stay but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Riverside Location and Modern Rooms:
Experience the charm of staying by the River Avon at Crowne Plaza Stratford-upon-Avon. Enjoy picturesque views from the 259 modern rooms, each equipped with free WiFi and a work space. Upgrade to an executive room for added luxury with bathrobes and a minibar.

Leisure Facilities and Dining Options:
Indulge in relaxation at the leisure club with a sauna and heated indoor pool, or stay active in the gym. Dine at the Riverside Restaurant for delicious meals, unwind at the Terrace Lounge and Bar, or enjoy a meal on the riverside terrace. The breakfast buffet offers a variety of hot and cold options to start your day right.

Meeting Rooms and Nearby Attractions:
Host events in the 14 meeting rooms, including a large room for up to 550 guests. Explore the nearby Royal Shakespeare Company and The Swan Theatre, just a short stroll away. With easy access to Birmingham Airport and the M40 motorway, Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Stratford-upon-Avon now for a memorable riverside experience.

Important information:

Payment for the total cost of the entire reservation is due on arrival at the hotel.

Please note that the extra beds available at the hotel are not suitable for children over the age of 16.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.4
Based on 7809 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.1
Amenities: 8.43
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.31
G
Glennis solo_traveller gb
10
2026-07-04 via Nuitee
S
SteveW33 solo_traveller gb
10
2026-07-04 via Nuitee
H
Haitham extended_group gb
9
Superb Hotel, excellent location, comfortable rooms.
Pros:

Location excellent, centre of town over looking river on one side, can easily walk to all central attractions and pubs/restaurants. Breakfast was excellent. Rooms were comfortable and spacious.

Cons:

However, one room, (supposingly large king size) was smaller than the others and without airconditioning or sofa !!! changed after complaining to management. Should not happen in the first place.

2026-07-04 via Nuitee
G
Gill couple gb
9
Excellent location, very friendly staff especially at the bar
Pros:

The outside seating was fantastic

Cons:

Had to be move room when we first arrived as no air con in the first one, which they were in the middle of doing. They did give us another room straight away with no fuss

2026-07-04 via Nuitee
R
Rupert extended_group gb
7
2026-07-04 via Nuitee
M
Maddox solo_traveller gb
9
2026-07-03 via Nuitee
P
Phil couple gb
4
Great location. Will definitely return again but only after aircon is installed.
Pros:

Location is brilliant and the food was very good.

Cons:

No aircon, however fair to say they are currently undergoing renovations to fit aircon to all the rooms. Just unfortunate that we had a room without it. We certainly would not return unless we had it in future.

2026-07-03 via Nuitee
M
Melanie couple gb
5
2026-07-03 via Nuitee
M
Martin couple gb
4
Lack of air-conditioning seriously let's down hotel
Pros:

Both very good

Cons:

Room location,and temperature

2026-07-03 via Nuitee
L
Laura solo_traveller gb
6
Disappointing
Pros:

Hotel lobby was lovely and food once I got it

Cons:

Had to change rooms . The second room whilst better than the first had bulbs out in bathroom stains all over the carpet fudge didn’t work . Asked for ice buckets both days never turned up . When going down to breakfast you had to find you own table most hadn’t been cleared so waited both days over 25 mins

2026-07-02 via Nuitee
M
Maria couple gb
1
Good hotel not for heatwave
Pros:

Great location, comfortable inside, brilliant customer service

Cons:

No air conditioning during the heatwave, locked windows. Better go to a sauna will be healthier

2026-07-02 via Nuitee
N
nicola couple gb
10
2026-07-02 via Nuitee
K
Klaus solo_traveller de
10
Gutes ruhig gelegenes Hotel
Pros:

Moderne und saubere Zimmer. Haben uns wohlgefühlt. Sehr gutes Frühstück. Guter Service. Ruhig gelegen und trotzdem nah am Avon River und den Sehenswürdigkeiten.

Cons:

Nichts

2026-07-01 via Nuitee
L
Lorimer solo_traveller gb
8
2026-07-01 via Nuitee
A
Angela couple gb
5
Comfy but extreamly hot in the room
Pros:

Room spacious and nice decore and tv, lighting.

Cons:

Found out no air conditioning working in room on arrival and as there was a heatwave could of done with it put us on the hottest floor of hotel and heat of room made stay uncofortable. Also no fridge facilities available and needed to store my insulin in one.

2026-07-01 via Nuitee
T
Terence solo_traveller gb
2
Nice stay spoilt by air conditioning not working
Pros:

Location, the breakfast and bar area

Cons:

Air conditioning did not work

2026-06-30 via Nuitee
J
Jody couple au
8
2026-06-30 via Nuitee
R
Russell couple gb
9
2026-06-30 via Nuitee
R
Robert solo_traveller gb
6
Disappointed
Pros:

Staff, Bar and terrace area , location

Cons:

Large car park, but because of an Indian wedding with about 500 guests, it was full, and the only spaces were about as far from reception as you could get , which was a long way carrying luggage on the hottest day of the year and I didn't like paying 13 pounds a night for the privilege. I had previously contacted the hotel to see if they had ground floor rooms due to my partner having mobility issues. I was told they didn't , which was a good job because of the noise coming from the wedding I have mentioned. Got our room card and went up to the top floor. Our room couldn't be further away from the lift down a corridor that seemed literally about half a mile long. As I had already mentioned my partners mobility issues, I thought common sense would have allocated us a room nearer the lift. Finally got to the room, and we couldn't believe the heat when we opened the door. Ironically, the air con was being fitted on the day we left ! To be fair, the staff had left a fan blowing over an ice bucket, but it had long since melted and didn't make any difference to the temperature, plus the window was one of those stupid safety ones that only opens a couple of inches. Requested two single beds, but instead got a double with an additional huge children's cot that took up most of the floor space. After all the walking, I needed a cool shower, but unfortunately, it was no more than a trickle and remained that way for the duration of our stay. My partner couldn't even have the luxury of that as it was a shower over a bath that she couldn't climb into. After all that, I may return, but I will phone first to check that our requirements can be met and not just send a message that gets ignored.

2026-06-30 via Nuitee
R
Richard couple gb
9
Will def stay again. Hopefully air con will be better
Pros:

Location, clean friendly

Cons:

Shocking air con. Loud!!

2026-06-30 via Nuitee