Crowne Plaza Stratford-upon-Avon by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (7582 reviews)
Bridgefoot , Stratford-upon-Avon , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty food
Comfortable rooms
Cons:
Cleanliness issues
Noise from parties
High parking fees

Categories

Cleanliness
7.94
Some reviews mentioned cleanliness issues, particularly with damp rooms.
Service
8.71
Staff were frequently described as friendly and helpful.
Location
8.95
Many reviews praised the hotel's central location and convenience.
Room Quality
8.1
Rooms were pleasant but had some issues, like noise and discomfort.
Amenities
8.43
Amenities generally met expectations but had some minor complaints.
Value for Money
8.19
Most guests found the price reasonable but noted high parking costs.
Food and Beverage
8.54
Breakfast was well-received, with many positive comments.
Overall Experience
8.31
Overall, guests enjoyed their stay but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Riverside Location and Modern Rooms:
Experience the charm of staying by the River Avon at Crowne Plaza Stratford-upon-Avon. Enjoy picturesque views from the 259 modern rooms, each equipped with free WiFi and a work space. Upgrade to an executive room for added luxury with bathrobes and a minibar.

Leisure Facilities and Dining Options:
Indulge in relaxation at the leisure club with a sauna and heated indoor pool, or stay active in the gym. Dine at the Riverside Restaurant for delicious meals, unwind at the Terrace Lounge and Bar, or enjoy a meal on the riverside terrace. The breakfast buffet offers a variety of hot and cold options to start your day right.

Meeting Rooms and Nearby Attractions:
Host events in the 14 meeting rooms, including a large room for up to 550 guests. Explore the nearby Royal Shakespeare Company and The Swan Theatre, just a short stroll away. With easy access to Birmingham Airport and the M40 motorway, Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Stratford-upon-Avon now for a memorable riverside experience.

Important information:

Payment for the total cost of the entire reservation is due on arrival at the hotel.

Please note that the extra beds available at the hotel are not suitable for children over the age of 16.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.4
Based on 7582 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.1
Amenities: 8.43
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.31
C
Charlie solo_traveller gb
6
Broken bathroom
Pros:

Great location and grounds

Cons:

Toilet flush broken, shower valve broken, bacon at breakfast was bad

2026-05-23 via Nuitee
R
Robert solo_traveller nl
10
2026-05-23 via Nuitee
P
Patrick couple gb
4
Very Crowne Plaza can and should do so
Pros:

Location good

Cons:

Continental breakfast too expensive. Staff didn’t seem to know what it would cost. So we went to a local deli and got an excellent breakfast for half the price. Likewise with overnight car parking. One member of staff said £13pn another £26pn. Bathroom needs some thought put into design (dangerous unmarked step when stepping out of the shower, very hazardous when wet). Exit to car park was blocked by lorry when we tried to leave. Eventually told to go wrong way up one way system as the delivery lorry wasn’t going to move.

2026-05-23 via Nuitee
D
Denise couple gb
9
Lovely
Pros:

Location, very pleasant receptionist. Lovely room & outdoor seating area.

Cons:

Bar prices

2026-05-23 via Nuitee
D
Diane solo_traveller gb
8
Pros:

Perfect location for visiting Stratford, Anne Hathaways Cottage & Hidcote Manor. Loved the outdoor terraced area. Excellent breakfast. Decor was very calm & tasteful. Good quality toiletries

Cons:

Nothing to not like

2026-05-23 via Nuitee
Y
Yvette couple gb
8
Pleasant modern hotel in easy reach of the theatre and shops
Pros:

Very central for the town and theatre
Rooms very modern and clean

Cons:

The en-suite bathroom was very small and cramped and the shower ran alternately hot and cold …
Drinks in the bar were exorbitantly expensive

2026-05-23 via Nuitee
D
Darren solo_traveller gb
10
Our perfect night away to recharge our batteries but will definitely be staying longer next time.
Pros:

Our stay at the crowne plaza was perfect from walking through the door with staff there who helped in everything you needed. Our room was fabulous and everything what was there for us to use was fantastic. Will be going back again for a longer stay for sure.

Cons:

There was nothing at all I could fault was a perfect stay.

2026-05-23 via Nuitee
H
Hassan solo_traveller gb
7
2026-05-23 via Nuitee
A
Adrian solo_traveller gb
3
Disappointed
Pros:

Good location

Cons:

The water pressure was awful. There was no decent running cold water and the shoe pressure was dreadful

2026-05-23 via Nuitee
S
Sophia solo_traveller gb
9
We had a really lovely stay and would definitely stay again . I would also recommend the hotel to friends and family
Pros:

Loved the outdoor area . You couldn’t fault this . The hotel was clean and very welcoming . The dining area and overall appearance of the hotel was excellent

Cons:

My only fault was with the bathroom . I do not understand why you have a bath in a room which is clearly made for an adults. A shower cubicle would be so much more comfortable .

2026-05-23 via Nuitee
D
David couple gb
9
Great
Pros:

Great Location

Cons:

Nothing

2026-05-22 via Nuitee
A
Alison couple gb
10
Pros:

Outdoor area

Cons:

Nothing

2026-05-22 via Nuitee
A
Alison solo_traveller gb
6
Pros:

Clean, comfortable, very good breakfast

Cons:

Too corporate, too big, too impersonal. TV didn't work. Our request for twin beds wasn't catered for, and they weren't able to move us to a twin room. They gave us a drink and a snack as compensation

2026-05-22 via Nuitee
J
Jo couple gb
10
Excellent, have just booked to stay again.
Pros:

Its location, really close to the RSC which was my reason for being in Stratford.

Cons:

All good

2026-05-22 via Nuitee
H
Helen solo_traveller gb
10
2026-05-22 via Nuitee
J
Josephine solo_traveller gb
10
Pros:

All of it

Cons:

Nothing

2026-05-21 via Nuitee
A
Angela couple gb
7
The hotel environment and amenities were good and we enjoyed our short stay.
Pros:

It was central. Parking on site was good
Staff were pleasant and helpful
Self service breakfast was good. The hotel was very busy but the food was hot and was replenished regularly. Dining room staff were polite and efficient.

Cons:

Our room was a long walk to the only lift.
The plaza is a large hotel and could probably benefit from lift access from more than one point. We heard other guests commenting on the length of time it took to get to the lift or stairs.

2026-05-21 via Nuitee
S
Stephanie solo_traveller gb
10
2026-05-21 via Nuitee
H
Harvey99 solo_traveller gb
4
Disappointing
Pros:

Location, room was nice. Good bed

Cons:

Breakfast was awful. Everything was dried out husks, from the sausages to black pudding and the pastries. Closed the pool facilities after I booked and didnt offer any discounts for a lack of facilities.

2026-05-21 via Nuitee
R
Richard couple gb
9
Very good, clean & great location
Pros:

Friendly staff and the hotel was very clean. Great location to the nearby RSC theatre.

Cons:

I understand paying a premium for the location but it still stung that I had to pay an additional £13 per night for car parking.

2026-05-20 via Nuitee