Crowne Plaza Stratford-upon-Avon by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (7697 reviews)
Bridgefoot , Stratford-upon-Avon , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty food
Comfortable rooms
Cons:
Cleanliness issues
Noise from parties
High parking fees

Categories

Cleanliness
7.94
Some reviews mentioned cleanliness issues, particularly with damp rooms.
Service
8.71
Staff were frequently described as friendly and helpful.
Location
8.95
Many reviews praised the hotel's central location and convenience.
Room Quality
8.1
Rooms were pleasant but had some issues, like noise and discomfort.
Amenities
8.43
Amenities generally met expectations but had some minor complaints.
Value for Money
8.19
Most guests found the price reasonable but noted high parking costs.
Food and Beverage
8.54
Breakfast was well-received, with many positive comments.
Overall Experience
8.31
Overall, guests enjoyed their stay but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Riverside Location and Modern Rooms:
Experience the charm of staying by the River Avon at Crowne Plaza Stratford-upon-Avon. Enjoy picturesque views from the 259 modern rooms, each equipped with free WiFi and a work space. Upgrade to an executive room for added luxury with bathrobes and a minibar.

Leisure Facilities and Dining Options:
Indulge in relaxation at the leisure club with a sauna and heated indoor pool, or stay active in the gym. Dine at the Riverside Restaurant for delicious meals, unwind at the Terrace Lounge and Bar, or enjoy a meal on the riverside terrace. The breakfast buffet offers a variety of hot and cold options to start your day right.

Meeting Rooms and Nearby Attractions:
Host events in the 14 meeting rooms, including a large room for up to 550 guests. Explore the nearby Royal Shakespeare Company and The Swan Theatre, just a short stroll away. With easy access to Birmingham Airport and the M40 motorway, Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Stratford-upon-Avon now for a memorable riverside experience.

Important information:

Payment for the total cost of the entire reservation is due on arrival at the hotel.

Please note that the extra beds available at the hotel are not suitable for children over the age of 16.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.4
Based on 7697 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.1
Amenities: 8.43
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.31
J
Janet couple gb
8
Always enjoy staying here
Pros:

Location

Cons:

Expensive

2026-06-20 via Nuitee
K
Kate couple gb
7
Convenient, comfy stay in a beautiful town.
Pros:

Comfy and convenient hotel, with good value for money.

Cons:

Air con wasn’t working in our room, but the hotel staff were very helpful bringing us a fan late at night. Everything else was perfect.

2026-06-20 via Nuitee
G
Giacchino solo_traveller gb
8
2026-06-20 via Nuitee
H
Helen couple gb
9
Good hotel in great location
2026-06-19 via Nuitee
C
Christine couple gb
7
Overall good
Pros:

Beds comfortable, very clean, nice bath

Cons:

Air conditioning wasn't very efficient, there was a fridge in the room but wasn't working.

2026-06-19 via Nuitee
L
Leslie couple gb
9
Enjoyable, will definitely return
Pros:

The hotel is ideally placed for the avon, the canal and Stratford itself. The room was spacious, the breakfast excellent and the bar and terrace brilliant on a hot sunny day.

Cons:

Not having to pay for parking

2026-06-19 via Nuitee
A
Alan couple gb
4
2026-06-19 via Nuitee
R
Richard solo_traveller gb
10
Staff were brilliant. Room was lovely and breakfast was delicious.
Pros:

Great location to town. But also felt like you were in the country sat by the river.

Cons:

Paying for parking

2026-06-19 via Nuitee
N
Natalie solo_traveller gb
8
Pros:

Walking distance to town

Cons:

Breakfast was average

2026-06-19 via Nuitee
P
Peter solo_traveller gb
10
Pros:

The friendliness of all the staff and great facilities.

Cons:

Nothing.

2026-06-19 via Nuitee
M
Michelle couple gb
8
Comfortable stay, great river location and facilities.
Pros:

Room with view of river, gym, staff and location. Riverview that you can enjoy on the terrace with a drink or food.

Cons:

You had to walk to the gym through the restaurant.

2026-06-19 via Nuitee
A
Amanda solo_traveller gb
10
Pros:

Proximity to the RSC. The amazing bed. Good breakfast.

2026-06-18 via Nuitee
K
Katheryn couple gb
8
Convenient easy and delivered on good standard bed and breakfast. Would definitely stay again.
Pros:

Foyer and reception areas modern, open and airy. Bedrooms lack some character but deliver on size, comfort and value.

Excellent breakfast - service and seating managed very well by lady at entrance to the dining area. Good selection of food and pleasant atmosphere.

Excellent location just across the road from the river and plaza.

Cons:

Didn't have any water provided in the fridge - probably an oversight by cleaning/stocking team

2026-06-18 via Nuitee
G
Gonzalo family_with_children es
7
Pros:

Buena localización y muy buen desayuno. El personal muy agradable y atento.

Cons:

La presión del agua era un poco escasa.

2026-06-18 via Nuitee
A
AlanC123 solo_traveller gb
8
Almost excellent.... almost !
Pros:

It was clean, plenty of room, plenty of parking, bar area was lovely and the breakfast was an absolute winner !
It was also surprisingly quiet !
Staff were fantastic... very helpful and friendly.
Stratford was straight across the road.

Cons:

Air-con in the room was particularly noisy, bathroom was functional, but not great for the price.
After parking, you can only go one way round... make sure you know that

2026-06-18 via Nuitee
M
Maureen solo_traveller gb
10
Cons:

Over the bath shower

2026-06-17 via Nuitee
S
Serena couple gb
10
A stay in the Crowne Plaza to see The Tempest.
Pros:

Location to the theatre and town. Spacious bedroom and bathroom. Excellent breakfast, great choice of cooked and cold food. The bar and outside areas were welcoming.

Cons:

There are non smoking signs directly outside the bar into the garden area, these were not adhered by customers and staff did not correct them.

2026-06-17 via Nuitee
G
Grazyna solo_traveller gb
8
Pros:

Facilities, layout and design of the ground floor.
Extensive very attractive and secluded garden area with variety of garden furniture and overlooking the water.
Very good breakfast selection.
Proximity to centre and and RSC.
Extremely helpful staff.

Cons:

Very small bathroom.

2026-06-17 via Nuitee
J
jemma solo_traveller gb
8
2026-06-17 via Nuitee
K
Kevin couple gb
10
Excellent stay as per previous visits to the Crown Plaza
Pros:

Ambience of hotel generally, Comfortable room, excellent breakfast, cleanliness, friendly staff

Cons:

N/A

2026-06-16 via Nuitee