Hotel Caravel

JUst spent a wonderful week at Hotel Caravel. The highlight has to be the restaurant which Angelo oversees with style and panache whilst Maria looks after guests' tables. The hotel is ina quiet area about 20 minutes walk to Sorrento main square or just 5 and 10 minutes walk to local bus stop or St Agnello railway station respectively.

Lovely quiet Hotel with amazingly friendly staff, just nicely tucked out of the way on the outskirts of Sorrento.
Our room had great views of the mountains and the sea and from the hotel upstairs terrace you can get a superb view of Vesuvius.
We were half board and had a wide variety of lovely food all served by a dedicated team of Mariu, Viktoria, Natalia and all conducted by the Maestro headwaiter Angelo. Mariu even helped my wife to practice and learn a few essential Italian words and phrases.
On an evening there was live music every day except Saturdays so it was nice to sit and relax after dinner in the garden area with a drink or two.
The Hotel provides a free minibus transfers to and from Sorrento throughout the day and evening.
Lovely pool area with plenty of loungers.
Easy access to nice eateries within an easy walk for lunches if required.
Our room was cleaned to a high standard and was quite modern compared to most Italian Hotels, although a bit more storage space would have been nice.
We will definitely return to this little gem.

Spent a week at this hotel for our Honeymoon and had the best time.
The room was spacious, with excellent AC. The rooms were cleaned every day and done very well. There was no loud noises. The front desk staff were very kind and efficient. There is a pool, which we didn't take advantage of but looked very nice, and sun loungers as well. There is also a bar downstairs and you can have your drinks inside or outside. If you wish to pay card, you must pay at the front desk as the bar is cash only but that's fine. The restaurant staff were also so friendly and professional. The shuttle is free but you do have to secure your place so make sure to do that. You just pick a time to go in to Sorrento - and a time to leave Sorrento. It's every half hour I believe but there is no bus from 3-5 I believe? I could be wrong about the time. The driver is so nice as well, a real gentleman. Otherwise, it's about a 20 minute walk into Sorrento and honestly, it's a nice walk. I do recommend this hotel highly.

Wonderful holiday. We just spent a week at the hotel Caravel .we were half board. Location is perfect. Few minutes outside Sorrento but the hotel has a free shuttle that brings you in and out of Sorrento. The room with a small balcony was lovely. The meals were diversified and beautifully presented every night but what really makes your stay is the staff. The reception staff are always very pleasant and helpful. The cleaning staff do a great job.The bar staff are lovely.Angelo and his team in the dining room (Mariu,Victoria and Natalia to name a few) are just amazing. They make each guest feel special and always have a smile. Wonderful memories of this very special hotel.

Had a wonderful break here. All the staff from reception, restaurant, bar and housekeeping were wonderful. All very helpful and knowledgeable. Thank you for a comfortable and relaxing break. Would recommend. Good access with the bus shuttle provided for free to/from Sorrento but also a short walk into the town of Sant'Agnello. Also, homemade breads made daily.

Best part of this hotel is Angelo the head waiter. He was so attentive and always greeted us with a smile and warm welcome. Angelo always made sure we had something we liked for dinner. He is the biggest asset to this hotel. Also big shout out to Maria who was also friendly and welcoming.

Great location and fantastic shuttle bus into Sorrento.

Hotel room fairly basic and not enough storage shelves/drawers.

The females in reception were not particularly welcoming or friendly and don't give a good first impression of the hotel.

We had such an incredible trip. The hotel is well kept and the food was delicious, but the service is what really sets it apart. Everyone was so welcoming. Antonio was an amazing driver and gave us the best tips for local spots we wouldn’t have found on our own. Mikayla and Kuba were also so thoughtful in how they personalized our experience! It made the trip feel extra special. Such a smooth, memorable stay!

Booked this Hotel based on the reviews, and I think really they are based on some on the staff who are incredibly nice.

The hotel is a very nice looking building based around 25 minutes walk from Sorrento , it is a long and quite dangerous walk on very busy roads , there is a shuttle bus which takes you to and from but is only bookable in advance and does not run in the afternoons or after 22.30, so we did end doing the walk quite a bit,

Internally the Hotel needs a lot of updating, the rooms are very old , decor is early 1980s and we paid extra for a balcony which overlooked the Kitchen roof and in 40s years of travel it’s first time I’ve never sat on the balcony, it was so unappealing, others we spoke to seemed to have different problems, as all rooms seem to be different, noise , lack of storage etc .

The room was cleaned each day, but the balcony wasn’t the whole stay and common areas , like stairs were dirty with dead fly’s ,,
Which were there the whole time we were there.

We were half board and are Vegan, I emailed the hotel two months before to ask if they could accommodate this and they said yes no problem and tbf they did, but we were made to feel very odd, a big fuss was made over us eating every night and the four course menu for the other guests changed every night , ours didn’t , we were expected to eat the same food for 7 straight nights and be greatful, only two of the nights were we given a desert and it was as if we had been given as massive gift , eveyone else had four or five choices a night .We went into Sorrento for two nights as we could stand anymore

The food on the whole seemed quite low quality and cheap , the restaurant staff manager is very pleasant and makes you feel very welcome but the staff seem to be arguing amongst them selves a lot and they were heated moments in front of us quite often

We paid a lot of money to stay in a 4 star hotel and this is a 2 and half star at best , we also spent a lot of money on the incidentals ,like drinks with meals at the bar , which is where you have to go at night as there is really not much choice in the area, it’s basically a lounge with three entertainers rotating the nights, singing the same 6 songs to a very elderly crowd, it’s very boring and has no atmosphere , felt like a care home at night.

When we left we were given a bill for our stay which we felt was overcharged and wrong but there is no breakdown on expenses just, 30 euros and a date so you cannot argue it, there is no system in place and the staff just uses scraps of paper with room numbers written on , so it’s all a mess and I’m sure we paid other peoples bills and vice versa.

When we checked out the miserable blonde woman on reception didn’t ask if we had a nice stay or anything… and the restaurant manger just said please write a good review.. which I think says a lot…..

Staff was great!

2nd time staying here as it’s just so lovely. Stayed with teen daughter who loves it. Hotel and rooms are spotless. The grounds are maintained lovely too. Small pool but does the job and offers a lovely relaxing space. The staff are fabulous. Special mention to Angelo. Mariu. Nino and the bar guys, all fab and make everyone feel special. Food was great. Always a good variety to choose from. It’s a small hotel with a big heart so not for guests who want non stop entertainment but the locale is spot on with town an easy walk or the free bus every half an hour into Sorrento which is great for restaurants and bars and sightseeing if you so wish
Only downside was we had a standard room with no balcony which I missed from our visit last year. So get a balcony. It makes the difference. Thanks guys we will be back again

Amazing breakfast..nice pool area and lounge..
A good gym.

Lovely hotel. Room was comfortable. Cleaners in every day. Food was very good with great service from resteraunt manager Angelo and his staff. Nice pool area very well maintained. Free courtesy bus to Sorrento was a real bonus. Staff in general were very helpful.

Lovely traditional hotel. Great atmosphere. Excellent service all round. Cleaners always smile. Reception always friendly and polite and helpful. Restaurant staff work as an amazing team always make you welcome. Food good. The manager Angelo was very nice and a pleasure to meet. Shuttle bus excellent. We would thoroughly recommend this hotel to anyone looking to stay in Sorrento . Pat Mee and Wendy Lawson.

Sehr gutes Frühstück , hervorragendes mehrgängiges Abendmenue, überaus freundliche Bedienung im Restaurant sehr aufmerksamer charmanter Oberkellner der seine Mannschaft
mit viel Gefühl perfect dirigierte.
Hoteleigener Shuttleservice in die Stadt!

Breakfast was fabulous, great selection of food and 1st class service from everyone …. We honestly could not fault anything.

I am writing this review only for Angelo. He’s the sweetest and the nicest man I have come across. Ever since we set foot in the premises he’s endured we feel safe and welcome. His genuine smile and way to greet and take care is very homely. The hotel is good and food variety and quality is good too. Angelo is someone I loved in span of two days and I wish I meet him again soon! Thank you so much

A lovely friendly place to stay. It is clean, the food is delicious, the staff are amazing. Definitely will be coming back