Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Excellent amenities
Cons:
Cleanliness issues
Small bathrooms

Categories

Cleanliness
7.65
Several comments indicate cleanliness was an issue with trash found under beds.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.15
Highly valued for its great location near ski bus and local attractions.
Room Quality
8.65
Rooms were noted as spacious and well-renovated with comfortable beds.
Amenities
8.65
Good facilities including pool, hot tub, and spa were appreciated.
Value for Money
8.15
While some found it pricey, the amenities and overall experience justified the cost for many.
Food and Beverage
8.65
Breakfast was specifically praised as good, with some comments about quality.
Overall Experience
8.75
Overall positive experience with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:27

Property Description

Modern Amenities and Services
Discover a world of convenience at Banff Park Lodge with a state-of-the-art fitness centre, steam rooms, and specialty boutiques on-site.

Natural Surroundings and Activities
Immerse yourself in the beauty of Banff, surrounded by protected natural parks and a charming city, offering a plethora of indoor and outdoor activities year-round.

Exceptional Service and Comfortable Accommodation
Experience exceptional service and comfortable accommodation in an environmentally friendly setting, ensuring a relaxing stay in the pristine mountains of Banff.

Book your stay at Banff Park Lodge now and indulge in a perfect blend of luxury and nature.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

When guests are booking more 8 or more rooms different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
    Children up to and including 15 years old stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 14 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1551 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
S
Steven Bradby • couple • au
9
Great place to stay, accessible to our needs, and within reach of the best view imaginable.
Pros:

Banff Park Lodge is 'in town' and a mere walk from restaurants, supermarket and as many souvenir shops as you may need to visit. Rooms are spacious and comfortable. Property improvements were clearly happening, though they did not interfere with guests' access. Future guests should expect to be informed of continuing work, just as we were in advance of our stay.

Cons:

No dislikes of note.

2026-06-14 • via Nuitee
L
Louise • solo_traveller • us
9
Decent hotel
Pros:

Location

Cons:

Cost was high for what was not included. Had to pay an extra$27 for breakfast. Construction didn't bother us, but doors that were easily accessible to our room from the outside had a push button lock on them so guests could not enter from them and had to take a LONG way around to get in the building. Staff was great though!! Very accommodating

2026-06-13 • via Nuitee
S
Susan • couple • au
10
Great hotel just a pity that the road works were right outside our room.
Pros:

Was close to everything

Cons:

The noise of the street works outside our room

2026-06-12 • via Nuitee
M
Mark • couple • au
8
Great location with easy access to town. Well appointed rooms .
Pros:

Comfortable, well appointed rooms. Great location.

Cons:

Nothing

2026-06-12 • via Nuitee
A
Amanda • couple • gb
7
A refurbished central hotel with good facilities and parking which will improve when the construction stops !
Pros:

The property is in a great central Banff location . Rooms have been recently refurbished and there are restaurants and a cosy bar on site . There is also an excellent restaurant called Bluebird on the other side of the street. Underground parking was helpful.

Cons:

We were allocated a really bad room directly next to the massive construction going on in Banff with a pile driver beside the window! Added to the very loud construction going on inside the hotel to rebuild the entrance lobby, with pneumatic drills and angle grinders, hardly making it a peaceful stay !! However it is only in the daytime and we were aware in advance there would be some construction.

2026-06-09 • via Nuitee
K
Kathy • family_with_children • ca
6
Pros:

Location, clean

Cons:

A/C did not work well. Stayed at 23degrees Celsius and would not cool down.

2026-06-08 • via Nuitee
M
Mauricio Andrés • extended_group • ec
9
Muy bien
Pros:

Ok

Cons:

Nada

2026-06-08 • via Nuitee
K
Kerry-Anne • couple • au
10
Great location, comfortable beds, clean and friendly hotel.
Pros:

Location was perfect. Room was large enough. Bathroom was ok, and the rail was handy to help get in and out of shower.
Water pressure was ok but not great in the shower.

Cons:

Renovations happening at the hotel gave us a limited opportunity to see the hotel at its best, but our fault for booking at this time.
Not a fan of over the bath showers. No tea towel to use at the sink provided. Plastic plates and cutlery are a big No. We bought China ones at dollarmart.
Would have preferred one king bed instead of two queen beds.

2026-06-07 • via Nuitee
K
Khalil • family_with_children • us
10
Great location and facilities
Pros:

Cleanliness, rooms are new after renovation

Cons:

Reception area was still under renovation, but that didnt even bothered us during the stay.

2026-06-07 • via Nuitee
L
Linda • solo_traveller • ca
10
2026-06-06 • via Nuitee
K
kiki hung • solo_traveller • us
10
Pros:

Nice. Staff very helpful

2026-06-06 • via Nuitee
S
Sangim • family_with_children • ca
8
2026-06-05 • via Nuitee
N
Natalia • couple • ca
8
Lo mejor fue el Jacuzzi en la habitación
Pros:

Me gustó que estaba cerca del centro, la preocupación en saber si estaba bien todo el tiempo a través de mensajes, nos dejaron una botella de vino por nuestro aniversario, lo que se agradece mucho. El jacuzzi en la habitación y la vista de la habitación que nos tocó fue espectacular, lo disfrutamos mucho.

Cons:

Algo confuso que dentro del mismo edificio sean como 3 hoteles en uno, por lo que encontrar la recepción fue algo difícil, pero al parecer es porque están en remodelación, lo que se entiende.

2026-06-05 • via Nuitee
L
Lorna • solo_traveller • au
5
Good location
Pros:

The location

Cons:

No instructions on how to use the fire in our room & the shower flooded the bathroom floor as there wasn’t a drain

2026-06-04 • via Nuitee
C
CECÍLIA • couple • br
10
2026-06-03 • via Nuitee
R
Rudy • couple • be
10
2026-06-02 • via Nuitee
L
Lorraine • solo_traveller • au
8
Great central location.
Pros:

Central to town.

Cons:

Road works cutting off access to some areas.

2026-06-02 • via Nuitee
C
CHUN HUNG • couple • ca
10
Excellent
2026-06-01 • via Nuitee
C
Chris • couple • gb
9
Pros:

great location in the heart of Banff, close to shops and restaurants and close to the river. Ideal for travelling to local areas and attractions. Hotel was very clean , parking underground and staff good. Food was good at the hotel but the local eateries are many with some outstanding places to eat breakfast and dinner. rooms were a good size, cleaned daily and ours had fantastic views from the balcony across to the mountains.

Cons:

currently lot of road works and some day time noise but it is only a passing phase. Hotel leisure facilities are OK but pool is small.

2026-06-01 • via Nuitee
B
Berislav • solo_traveller • us
6
Expensive hotel with mediocre amenities. They gave my wife and I a room across the construction site. When I asked for a
Pros:

Location. Nothing else.

Cons:

Noisy, expensive.

2026-05-31 • via Nuitee