Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Staff Attitude
Cons:
Cleanliness Issues
Food Quality
Room Comfort

Categories

Cleanliness
5.81
Noted issues with the cleanliness of the room.
Service
8.78
Staff were described as accommodating and professional.
Location
8.82
The location was praised, especially near the sea.
Room Quality
6.77
Concerns about the quality and comfort of the bed.
Amenities
7.8
Basic amenities were provided; some guests found them lacking.
Value for Money
7.76
Overall value linked to location and service.
Food and Beverage
6.31
Breakfast quality received negative feedback.
Overall Experience
8.78
Some positive experiences offset by significant safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:29

Property Description

Luxurious Accommodation and Stunning Views
Experience luxury and relaxation at Pullman Mazagan Royal Golf and Spa, located in a sprawling park just 90 km from Casablanca. Enjoy breathtaking ocean views and upscale amenities, including air-conditioned rooms with balconies or terraces, TV, and en suite facilities.

Golf and Leisure
Indulge in leisure activities at one of Morocco's top golf courses within the hotel premises. Unwind by the swimming pool or savor light dishes at Pacha Mama throughout the day. With two other restaurants offering diverse cuisines and a charming piano bar for evening drinks, every moment is a delight.

Dining and Entertainment
Treat your taste buds to a culinary journey with local and international dishes at the hotel's restaurants. After a day of golf or sightseeing, unwind at the piano bar for a cozy evening. Book your stay now for an unforgettable experience at Pullman Mazagan Royal Golf and Spa.

Important information:

-Please note that the hotel spa has been open since August 15.
-The hotel is undergoing renovations until the end of December 2026. The renovations are isolated in different buildings and done by phases. Our dear guests won't be disturbed by the renovation work.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Location

Guest Reviews

7.6
Based on 1174 reviews
Cleanliness: 5.81
Service: 8.78
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 6.31
Overall Experience: 8.78
M
Majdouline solo_traveller fr
10
Pros:

Accueil très chaleureux personnels très sympathiques et serviable.

2026-08-14 via Nuitee
Y
Yasmina family_with_children gb
1
Very bad experience in that hotel
Pros:

Nothing! Staff was trying everything and were helpful but the condition of that hotel were absolutely horrible.

Cons:

The stay was a nightmare from start to finish.

The staff tried their best and were lovely, but unfortunately, the hotel itself did not meet the expected standard at all.

The hotel was really not clean and, more importantly, I did not feel it was safe for children. Tiles were falling from the swimming pool area, which was extremely concerning. The carpet at the entrance was also very dirty and clearly needed attention.

We booked this hotel to celebrate my dad’s 70th birthday, and unfortunately, it turned into one of the worst hotel experiences we have ever had.

Only one restaurant was open, with a very limited food selection. The other restaurant was closed, but nobody communicated this to us before or during our stay.

I honestly cannot believe that a hotel in this condition is being promoted by Accor and Booking.com. In my opinion, the hotel urgently needs to be closed for renovation, as it currently does not feel safe or suitable for families with children.

We also booked a family room with breakfast included. However, when we arrived, we were told that breakfast was not included for the children. I was shocked, as this was not clearly communicated when we made the booking.

Overall, this was one of the worst and dirtiest hotel experiences I have ever had. I would absolutely not recommend this hotel to families, especially those travelling with children.

2026-08-14 via Nuitee
A
abdelhakim couple nl
4
It is definitely not a 5 star hotel
Pros:

Under renovation, facilities closed and pool in very poor condition

Cons:

Calm

2026-08-13 via Nuitee
D
Desiree S.M solo_traveller es
5
Pros:

Esta muy bien situado. El acceso a la playa y las vistas...

Cons:

Esta hecho polvo. Pero muy muy hecho polvo. Debe ser de los años 60 como mínimo. La piscina parece un hervidero y se le caen las piedras a trozos. El personal bastante regular... excepto la chica del desayuno el resto fueron muy poco agradables. Es un hotel carisimo para lo que es. Nada recomendable.

2026-08-11 via Nuitee
A
Amel family_with_children fr
7
Pros:

La vue au petit déjeuner

Cons:

Le petit déjeuner n’est pas incroyable mais bravo à la dame qui fait les œufs, une pro!!
Les carreaux de mosaïques sont décollés dans la piscine et beaucoup d’humidité dans les chambres

2026-08-11 via Nuitee
S
Salim couple fr
1
Pros:

Franchement tres mauvaise experience chambre pas faite a notre arrivée le carrelage de la piscine été casser clim qui ne fonctionnait pas franchement a fuir

2026-08-10 via Nuitee
I
Isabelle couple fr
5
Très moyen pour un Pullman !
Pros:

L’emplacement était bien et le personnel très gentil

Cons:

L’odeur de renfermé dans la chambre était insupportable . La piscine avaient les carrelages qui se décollait partout . C’était limite dangereux (pour se couper les pieds.)

2026-08-10 via Nuitee
R
Roxanne80 solo_traveller it
8
2026-08-08 via Nuitee
M
Mohammad solo_traveller ma
6
2026-08-08 via Nuitee
K
Karine family_with_children fr
5
Un peu déçu par les prestations et le manque de garnitures
Pros:

Calme
Plage privée
Club enfants

Cons:

J’ai trouvé le rapport qualité prix moyen
Hôtel en restauration
Piscine casser au fond
Logement latte du lit casser
Pas de café ni nourriture abordable
Room service inexistant
Pas le service d’un 5 étoiles
Un peu déçu

2026-08-07 via Nuitee
M
Mehdi family_with_children ma
1
2026-08-06 via Nuitee
R
Robie couple ma
9
2026-08-05 via Nuitee
M
Mohamed Adil couple ma
8
2026-08-04 via Nuitee
K
Kawtar couple ma
10
Just perfect
Pros:

Everything

Cons:

Nothing

2026-08-02 via Nuitee
L
Lynda solo_traveller fr
7
Pros:

H

ôtel actuellement en rénovation aujourd'hui 4 ××××

2026-07-25 via Nuitee
A
Anissi couple ma
9
2026-07-25 via Nuitee
F
Florent solo_traveller fr
8
2026-07-25 via Nuitee
H
Hicham family_with_children us
2
No good
Cons:

Propertie was nasty

2026-07-25 via Nuitee
S
Sara family_with_children ma
7
2026-07-22 via Nuitee
Y
Youness family_with_children ch
10
2026-07-22 via Nuitee