Shrigley Hall Hotel

It’s a wonderful building, the staff were charming, the room was very large with comfortable beds and the food was good.

Staff very friendly. Bar area nice to relax in and staff very welcoming to our dog.

Stunning views and idyllic location however definitely wouldn't class it as a 4 star hotel. My partner booked this as a treat. The pros are - peacocks are beautiful, the food is nice, the spa is lovely and the treatments are good, the staff were friendly. The cons - it is in desperate need of an upgrade. The corridors aren't clean. There was bottles cups glasses everywhere. The carpets and walls are all stained. Dust everywhere. We had an upgraded room and the mould in the bathroom was really bad. The bed was comfortable but so soft you would literally roll into each other. My partner paid extra for luxury box of chocolates, prosecco and rose petals. We had the prosecco however no rose petals and instead of luxury chocolates there was just a plate covered in cling film with small bits of lemon cake and millionaire shortbread and 2 biscuits. He did mention it to reception who confirmed they would refund him for this so hopefully he will get the refund. We were quite thirsty and needed a drink at around 11.30 pm. My partner went down to the bar to grab some cokes but there was no staff serving. It was ridiculously hot. The room had a fan but it was so dusty it just blew dust everywhere. Windows are all rotting. All in all I would attend the spa again but absolutely wouldn't waste any money on staying in the hotel. It's a shame because it isn't cheap but doesn't look like any money is put back into the upkeep of the hotel.. also we were fine as no mobility issues however I would not recommend this hotel for anyone with walking difficulties or disabilities, there are stairs everywhere. The car park is quite a distance from reception. Over all I would say I'm disappointed... I've always wanted to go so I'm glad I experienced it but i wish I'd have spent the money elsewhere. Feels like a lot of money for what it is.

Two couples who came for a one night and two rounds of golf deal. £115 per person which includes breakfast and £30 each allowance for dinner. (Golf alone would have cost approx £75 per person) Lady on reception when checking in after golf was very welcoming and friendly. (Plenty of free parking) Then had 2/3 of drinks in both bars as one was not open until 5pm. Had an issue with the beer which was cloudy but Andrew behind the bar was again very friendly and quickly resolved the issue. When I came back to order another round he had gone to change a barrel but Esme stepped in to help out. She was a real credit to the hotel, friendly, helpful, chatty and clearly enjoyed her job. We went to our rooms to freshen up before eating - yes they are somewhat tired and need of some TLC but what do you expect when you are paying such a small amount for what was included. The beds were comfy, the AC worked very well, the shower was good and it was quiet through the night. The menu at dinner was small as others have pointed out but what we chose was perfectly acceptable and we all enjoyed it. Again the staff were all very friendly and helpful. Breakfast the next morning was excellent with a wide range of choices, hot/cold etc.
Some question the price of the drinks - yes they are probably overpriced by 10/15% on a good gastro pub but again for the price you are paying for the package more than compensates for this.
The only thing I would say to the owners is that there is definitely a need for additional staff on the bars. Andrew was very efficient but rushed off his feet throughout the time we were there which resulted in delayed orders and the bar looking a little messy and untidy with glasses etc waiting to be washed. Simply adding one extra person would have alleviated this.
Overall a great stay and would go back on the same deal.

I had the best stay here and the staff were all very helpful especially Charlotte who gave me great service and was very helpful. She should definitely get a promotion.

First the "bad" then the Good. This hotel is very much everything that you think of when you want a countryside retreat. The hotels profile photo is no trick it really does look that good around the grounds.
It does start with a short drive up a quite steep hill, but the waterfall feature at the hills starting point helps to set the tone of the stay.
From what I can tell there are some remedial works going on in the background so I cannot speak for every room, but the rooms we did see (Including our own) were definitely on the 'much loved' side of things and whilst everywhere was kept to a good cleanliness standard, some paint/plaster cracking could dampen the mood, but I do think this would only be the case if you were a perfectionist by nature.
Now for the reasons why it is a 5 star experience for me. I made the booking direct through their site (overnight B&B + evening dining + Spa), the package cost was already excellent as it came with the £30 restaurant supplement each, and I made a note that this was for my pregnant partners birthday.
I only brought up the awareness of pregnancy purely for food safety awareness; and the slim possibility that early labour could occur; then the day before I was due to arrive, I received an email from Charlotte, where she provided us with an upgraded package and a treatment in the spa. She was quick to reply and always polite, she even left a birthday card, chocolates and a personally written memo in the room.
The Spa facilities were spot on, at the time of my stay one smaller pool/hot tub was undergoing remedial actions but there was plenty of space and access to the other pools, especially the outdoor infinity pool; Plus the spa was all within a church, which makes it the coolest church that I've ever been too. Food was spot on, the 'tree dining room' is really well maintained and the service from all staff was professional, polite and attentive.

Currently having a lovely spa hen do break.

Views are beautiful
Twilight experience was a lovely experience with a lovely sunset.

All service and people spoken too are well mannered and professional.

Already recommended before leaving and will be back.

Thankyou

We had afternoon tea the best we had the staff were really helpful.They asked us if we had any allergies and said we could change a few things around .Marci on reception was really friendly and even got me a refill of coffee will be going again soon.We have stayed at the hotel before and is a beautiful area and our room was really nice great food too.keep doing what you are doing all and see you soon.

Spa is fab, so relaxing.
Restaurant is lovely and food is perfect (dinner and breakfast)
Rooms are clean and comfortable.

Stunning location close to Macclesfield we booked the stay, dine and spa package. The staff were great on reception checking in and in the spa. We had 4 hours access included in the booking for the spa. Amazing facilities especially the infinity pool. Our room was clean and modern and we enjoyed the food at the restaurant for dinner and breakfast. This is my 3rd visit to Shrigley and will definitely be returning.

Great location, good restaurant and bar.

I took my Mum to Shrigley as a treat for her birthday and we had a wonderful time. The service in the restaurant for both our dinner and our breakfast was excellent. Lovely room with a comfy bed and relaxing rain shower. Spa was a wonderful experience also and we both left feeling very relaxed

Gorgeous atmosphere so relaxing and the staff were amazing

Excellent service and such a relaxing place. Will definitely be back

Had a brilliant stay. The facilities were great, and everything was clean and well looked after. The staff were really friendly, especially Charlotte, who was incredibly polite and always happy to help with anything. Would definitely recommend and would happily stay again!

Wonderful relaxing spa hotel, nestled in the beautiful countryside. The indoor pool area is very serene, and the outdoor pool has stunning views. The staff are all friendly and helpful. I definitely reccomended It.