Comfort Inn & Suites Nashville Franklin Cool Springs

Hotels
Comfort
8.7 (1114 reviews)
7120 S Springs Drive , Franklin , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good value
Cons:
Hard beds
Cold room
Inconsistent breakfast quality

Categories

Cleanliness
8.45
Guests noted clean environments, but some complaints about housekeeping being insufficient.
Service
9.45
Friendly staff were mentioned positively by guests.
Location
9.45
Great location with easy access to restaurants and attractions.
Room Quality
7.95
Rooms varied in comfort, with complaints about hard beds and cold temperatures.
Amenities
8.95
Amenities like the pool were appreciated, though some felt bed quality was lacking.
Value for Money
8.45
Guests felt the stay was good value despite some shortcomings.
Food and Beverage
7.95
Breakfast received mixed reviews; some found it decent while others were disappointed.
Overall Experience
8.95
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:07

Property Description

Indulge in Comfort and Convenience

Relaxation and Fitness: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the fitness centre during your stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Modern Amenities: Stay connected with complimentary WiFi, and make use of the convenient microwave and refrigerator in your room. The hotel also offers a continental breakfast to start your day right.

Convenient Location: Explore nearby Nashville and Murfreesboro, with the hotel being situated close to Nashville International Airport. Book now for a delightful stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1114 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
D
Dolores solo_traveller us
9
Pros:

Location—within walking distance to many outlets.

Cons:

Not a major issue, but the room could have used better lighting at entry.

2026-05-20 via Nuitee
L
Laureen couple de
8
2026-05-19 via Nuitee
T
Terry couple us
10
Pros:

the room was clean and neat as was the lobby and breakfast area.

Cons:

nothing

2026-05-19 via Nuitee
C
Cassandra couple us
6
Pros:

Easy check in and good room set up

Cons:

Breakfast was virtually inedible…and the bed was like a rock!

2026-05-16 via Nuitee
R
Rita couple us
10
Great stay!
Pros:

Quiet comfortable clean felt safe staff friendly

Cons:

Breakfast could be better but it was ok

2026-05-15 via Nuitee
J
Jessalyn family_with_children us
7
It was ok. Wouldn’t likely stay again though
Pros:

Affordable for what we needed - just traveling through. Kids enjoyed swimming, beds were comfortable. Breakfast was OK

Cons:

Really needed to do laundry while we were stopped here - spent $6 on the dryer, only to found out that it had no heat. Let the front desk know and he simply said there wasn’t anything he could do. Later, we discovered, that there was a dryer on-site for housekeeping that he could have maybe (?) offered - just so our clothes didn’t have to travel 5 hours home with us, still wet. This employee wasn’t easy to be found most of the time - and was always away from the front desk. Another guest showed frustration with this as well…

2026-05-14 via Nuitee
P
Paxton solo_traveller us
9
2026-05-14 via Nuitee
C
Cynthia family_with_children br
2
Nice and clean hotel but ask for the back side or you'll near motorcycles revving up the entire time
Pros:

The rooms are decent and clean. The breakfast is okay. It's mostly powdered eggs and fake meat. The staff were very nice and kind.

Cons:

This hotel is located right next to a Harley Davidson motorcycle shop. If you need to nap or rest in the middle of the day, forget it. They rev up the motors non stop. We got in late one night and wanted to sleep the next day for a very long trip ahead. That did not work, if you are on that front side you hear the motors idling or backfiring over and over again.

2026-05-13 via Nuitee
F
Francine couple us
9
The room was spacious and the beds were very comfortable.
Pros:

The room was very comfortable.

Cons:

You didn’t have a variety of muffins. You only had blueberry muffins.

2026-05-10 via Nuitee
B
Brittini solo_traveller us
9
Business trip with comfortable amenities.
Pros:

Comfortable bed, clean room and hotel.

Cons:

The area traffic to get to the property was awful. But once there it was quiet.

2026-05-09 via Nuitee
D
David couple us
9
2026-05-08 via Nuitee
B
Burks family_with_children us
5
Pros:

Convenient location. Quiet.

Cons:

Not a lot of healthy breakfast option. Maybe more fresh fruit.

2026-05-08 via Nuitee
D
Diane couple us
8
Pros:

I didn’t request quiet room unless booking did

Cons:

We leave before breakfast. It would be nice to have done grab and go available

2026-05-08 via Nuitee
C
Charlotte family_with_children us
1
2026-05-06 via Nuitee
D
Dawn couple us
8
This hotel was clean, comfortable and a great value for our 1-night stay.
Pros:

Room seemed very clean. Breakfast bar was a little limited but good enough for us (eggs, biscuits, waffles, yogurt, bagels, toast, coffee, juice). We were only there for 1 night.

Cons:

Bathroom floor was a little dusty but bathroom was otherwise very clean.

2026-05-05 via Nuitee
J
Jennifer couple us
5
2026-05-04 via Nuitee
D
Diane couple us
9
Place was nice; breakfast was low class.
Pros:

The bed

Cons:

The breakfast was skimpy and cheap looking

2026-05-03 via Nuitee
M
Margaret couple us
9
2026-04-30 via Nuitee
N
Nicu family_with_children ro
8
Pros:

Room was big and location is great

Cons:

Breakfast can be better.

2026-04-30 via Nuitee
S
Sarah family_with_children us
10
2026-04-28 via Nuitee