Comfort Inn & Suites Nashville Franklin Cool Springs

Hotels
•
Comfort
8.7 (1155 reviews)
7120 S Springs Drive , Franklin , us
+1 615-778-0321

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good value
Cons:
Hard beds
Cold room
Inconsistent breakfast quality

Categories

Cleanliness
8.45
Guests noted clean environments, but some complaints about housekeeping being insufficient.
Service
9.45
Friendly staff were mentioned positively by guests.
Location
9.45
Great location with easy access to restaurants and attractions.
Room Quality
7.95
Rooms varied in comfort, with complaints about hard beds and cold temperatures.
Amenities
8.95
Amenities like the pool were appreciated, though some felt bed quality was lacking.
Value for Money
8.45
Guests felt the stay was good value despite some shortcomings.
Food and Beverage
7.95
Breakfast received mixed reviews; some found it decent while others were disappointed.
Overall Experience
8.95
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:07

Property Description

Indulge in Comfort and Convenience

Relaxation and Fitness: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the fitness centre during your stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Modern Amenities: Stay connected with complimentary WiFi, and make use of the convenient microwave and refrigerator in your room. The hotel also offers a continental breakfast to start your day right.

Convenient Location: Explore nearby Nashville and Murfreesboro, with the hotel being situated close to Nashville International Airport. Book now for a delightful stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1155 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
D
David • solo_traveller • us
8
Pros:

Breakfast

Cons:

Pillows and location was a little out of the way

2026-07-25 • via Nuitee
A
Autumn • solo_traveller • us
6
Its overpriced for what you get...
Pros:

The comfort of the beds and the air conditioner worked great and room was nice and cool.

Cons:

Toilet in room barely flushed, bathroom was not very clean and there was feces on the door facing in the bathroom, hallway has garbage left when we arrived and when we left, Breakfast was not good..very little to choose from and sausage was hard and dry. Probably won't stay here again. TV was not a smart tv and had very few channels that were accessible

2026-07-25 • via Nuitee
H
Hendricks • solo_traveller • us
7
2026-07-24 • via Nuitee
T
Terry • couple • us
9
Very convenient and comfortable.
Pros:

Location

2026-07-23 • via Nuitee
S
Sondra • family_with_children • us
10
Perfect stay!
Pros:

Clean

Cons:

Nothing

2026-07-22 • via Nuitee
M
Matthew • couple • us
8
2026-07-20 • via Nuitee
M
Mario • couple • us
7
Good, but I can’t walk through cigarette or vapong smoke.
Pros:

IT was very clean.

Cons:

People were allowed to smoke at the entrance going into the building to check in. Had to walk beside some smoking and another person vaping. I have asthma and had to hurry past breathing in there second hand smoke. Should post a sign for no smoking on the entrance to the building.

2026-07-18 • via Nuitee
M
Middleton • solo_traveller • us
10
2026-07-18 • via Nuitee
C
Corinne • solo_traveller • us
6
Pros:

Clean, good location

Cons:

The overdose of scent of cleaning products and the pillows were very thick and uncomfortable

2026-07-17 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-07-15 • via Nuitee
K
Katrice • couple • us
6
Pros:

The breakfast could have been better. There could be more hot food item selections and more than one waffle maker.

Cons:

The breakfast. I was not expecting a buffet but there could have been more items. I have stayed at other hotels within the same pay range, and the breakfast was a lot better.

2026-07-13 • via Nuitee
E
Emily • solo_traveller • us
3
Cons:

They charged the card I used to reserve the room a d also the card I presented at check in. Then told me it was common practice to do that when a hotel filled up. Very shady.

2026-07-12 • via Nuitee
A
Andrei • solo_traveller • us
9
Pros:

Location, the cleanness was good, fair breakfast

Cons:

Parking lot is something that you might have attention. Could be full if you arrive late at night.
They charge me an extra amount without consuming or brake anything. That was not cool at all. Big fault.

2026-07-12 • via Nuitee
A
Anna • solo_traveller • pl
8
Pros:

Bardzo wygodne łóżka. Czysto i schludnie.

Cons:

Śniadanie mogło by być więcej zróżnicowane.

2026-07-09 • via Nuitee
C
Cameron • solo_traveller • us
7
2026-07-09 • via Nuitee
R
Richard • couple • us
7
2-star at best.
Pros:

Good location.

Cons:

Office staff.

2026-07-08 • via Nuitee
B
Brad • couple • us
9
Pros:

Perfect

2026-07-07 • via Nuitee
J
Jeremy • couple • us
9
2026-07-06 • via Nuitee
N
Nathan • solo_traveller • us
10
2026-07-03 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-07-02 • via Nuitee