Comfort Inn & Suites Nashville Franklin Cool Springs

Hotels
•
Comfort
8.6 (1006 reviews)
7120 S Springs Drive , Franklin , US
+1 615-778-0321

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Great location (near mall, freeway, restaurants)
Friendly and helpful staff
Excellent value for money
Comfortable beds / quiet nights
Pool and hot tub
Cons:
Breakfast quality inconsistent (dried eggs, microwave bacon, bland sausage)
Bathroom caulking and grout black spots
Pillows or mattress uncomfortable for some guests
Limited parking at times
Older rooms / no smart TV in some units
Shower curtain leakage issues

Categories

Cleanliness
8.4
Generally praised as very clean in many reviews, though a few guests noted cracked caulking and some black grout spots in bathrooms.
Service
9
Staff repeatedly described as courteous and helpful (front desk, manager Maru), with quick responses from housekeeping and desk staff.
Location
9.2
Frequently noted as excellent — close to the mall, interstate and restaurants (e.g., Jonathan's), convenient for travel while remaining quiet.
Room Quality
8.1
Rooms are generally comfortable and quiet with good beds for many guests, but some reported uncomfortable mattresses or pillows, older decor, and no smart TV in some rooms.
Amenities
8.3
Pool and hot tub praised and parking is generally good; breakfast and some in-room features are basic and parking can be limited at times.
Value for Money
9.4
Many guests called it an outstanding value ("Aldi's of hotels"), noting it is much less expensive than nearby options while still comfortable and clean.
Food and Beverage
7.5
Breakfast received mixed to negative comments (dried/microwaved eggs, microwave bacon, bland sausage, occasional coffee shortages), though a few guests found the breakfast offerings good.
Overall Experience
8.9
Overall positive: clean, comfortable, quiet and good value for stays; minor issues noted but many guests would stay again and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Indulge in Comfort and Convenience

Relaxation and Fitness: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the fitness centre during your stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Modern Amenities: Stay connected with complimentary WiFi, and make use of the convenient microwave and refrigerator in your room. The hotel also offers a continental breakfast to start your day right.

Convenient Location: Explore nearby Nashville and Murfreesboro, with the hotel being situated close to Nashville International Airport. Book now for a delightful stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.6
Based on 1006 reviews
Cleanliness: 8.4
Service: 9
Location: 9.2
Room Quality: 8.1
Amenities: 8.3
Value for Money: 9.4
Food and Beverage: 7.5
Overall Experience: 8.9
C
Ciera • family_with_children • us
8
Overall good
Pros:

pool was great for the kids, right next to the mall which was nice for food options

Cons:

the caulking around much of the bath tub was cracked and some blackish spots.

2026-10-30 • via Nuitee
J
Jared • couple • us
7
✔️
Pros:

✔️

Cons:

✔️

2026-10-30 • via Nuitee
C
Caleria • solo_traveller • us
9
2026-10-24 • via Nuitee
S
Suzanne • couple • us
8
2026-10-23 • via Nuitee
D
Donna • extended_group • us
10
Worth the money for an over night stay.
Pros:

Breakfast was great, had very good option for all. Did run out of coffee had to ask for the pots to be refilled, they did very quickly.

Cons:

No issues, would stay there again. Worth the money for an over night stay. We were using as a halfway point during a travel.

2026-10-23 • via Nuitee
U
Urrieta • couple • us
10
2026-10-16 • via Nuitee
A
Amy • couple • us
10
Great price! The building is well kept. The young man at the front desk was very kind.
Pros:

It’s very clean.

2026-10-13 • via Nuitee
A
Amy • couple • us
10
2026-10-13 • via Nuitee
T
Terri • solo_traveller • us
6
Cons:

Breakfast same Ole dried eggs, microwave bacon, meh

2026-10-09 • via Nuitee
C
Corinne • solo_traveller • us
8
2026-10-07 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-09-16 • via Nuitee
G
Glavin • solo_traveller • us
10
Housekeeping cleaned room after 1 day and brought fresh towels.
Pros:

Great location. Clean.

2026-09-12 • via Nuitee
C
Cindy • couple • us
9
2026-09-09 • via Nuitee
J
James • couple • us
9
Great stay for 4 nights.
Pros:

Very clean and quiet at night

Cons:

Limited parking

2026-09-09 • via Nuitee
L
Linda • family_with_children • us
10
2026-09-08 • via Nuitee
A
Anderson • couple • us
10
2026-09-08 • via Nuitee
A
Anderson • couple • us
10
I described this to a friend as the Aldi's of hotels -- high quality, low price!
Pros:

We stayed here twice and felt that we had discovered a hidden gem because it was MUCH less expensive than other hotels in the vicinity. The location was ideal, close to the freeway but nice and quiet. There is a great restaurant (Jonathan's) right across the street. We stayed twice in one week -- on our way to our destination and again on our way home -- and both of us slept extremely well each time. Maru, the manager at the front desk, was very helpful and kind, and the other employees were pleasant and hardworking. The lobby was not as large or fancy as many hotels that we have stayed at, but the rooms we had were very clean and every bit as comfortable. This hotel provided an outstanding value for the money, and we have already recommended it to a group that is planning a trip similar to the one we just took.

2026-09-06 • via Nuitee
L
LeCassidy • solo_traveller • us
10
Pros:

The location. You can hear the dyno tune of Harleys from the hotel! Its pretty cool! The rooms are Clean! Very good stay!

2026-09-04 • via Nuitee
M
Mark • couple • us
7
Clean, comfortable, not over priced for offerings.
Pros:

Clean, good location.

2026-09-03 • via Nuitee
S
Samer Al Hallak • solo_traveller • us
10
Pros:

Clean, great location, staff very friendly

Cons:

Everything perfect

2026-09-01 • via Nuitee