Novotel Rouen Sud Zenith Parc Expo

Hotels
•
Accor
8 (44 reviews)
Angle Avenue de l'Université, Rue de la Mare Sansoure, Saint-Etienne-du-Rouvray, Seine-Maritime, 76800 , Saint-Etienne-du-Rouvray , FR
33-232-917676

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Pets allowed

Facilities

Meeting rooms
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Good breakfast
Family-friendly amenities
Cons:
Room cleanliness issues
Limited dining options

Categories

Cleanliness
7.33
The room and bathroom were noted to be a bit dirty.
Service
8.8
Staff were described as very helpful throughout the reviews.
Location
8.34
Good connections and quiet area, favorable for explorations.
Room Quality
7.79
Rooms were generally described as spacious and comfortable.
Amenities
8.32
Kids enjoyed the pool, good amenities for family stays.
Value for Money
7.78
Standard for a hotel of this level, slight concerns with price for double rooms.
Food and Beverage
7.83
Continental breakfast was very good; dinner options have room for improvement.
Overall Experience
7.8
Guests had enjoyable stays and appreciated various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:11

Property Description

Welcome to the perfect getaway at Novotel Rouen Sud Zenith Parc Expo, where comfort meets convenience in the heart of Saint-Etienne-du-Rouvray.

Recreational Facilities
Immerse yourself in relaxation with our outdoor tennis courts and a seasonal pool. Whether you're staying active or lounging in the sun, our amenities cater to every guest's desire for leisure.

Dining Delight
Savor exquisite meals at our Novotel Cafe, a charming poolside restaurant boasting breathtaking garden views. Enjoy room service or unwind at the bar/lounge for an evening drink, making every dining experience memorable.

Convenient Meeting Spaces
Planning an event? We offer over 2,260 square feet of flexible conference space, ideal for business meetings or special occasions. Plus, complimentary wireless internet and a business center ensure you stay connected.

Don’t miss out on an unforgettable stay—book your experience at Novotel Rouen Sud Zenith Parc Expo today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to August.
  • Pool access available from 10:00 AM to 8 PM.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8
Based on 44 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 7.8
G
Gerald • couple • gb
9
Lovely Hotel. Very helpful staff and a great restaurant
Pros:

Lovely modern Hotel with a nice vibe

Cons:

The pillows were not good at all

2026-07-04 • via Nuitee
L
Laurent • family_with_children • fr
10
2026-07-03 • via Nuitee
S
shamrina • solo_traveller • fr
10
2026-07-03 • via Nuitee
R
Roger • couple • gb
5
The hotel room and location was convenient and ideal, however we would never eat in the restaurant.
Pros:

The hotel room was comfortable and the location was ideal

Cons:

We dined in their restaurant both on the outward journey and our return. The service and the food was very poor for the cost. On both occasions my food was delivered with items missing and I was only told they were unavailable when my meal was delivered. The staff seemed poorly trained and seemed indifferent. A paperclip was found in my food, which had to be returned.

2026-07-01 • via Nuitee
L
Lieve • family_with_children • be
7
Pros:

De ligging en redelijk mooie kamers

Cons:

Geen bekertjes of extra toiletartikelen, buiten zeep en douchegel en shampoo. Eten was matig en ontbijt was niet echt verzorgd, roerei was meer een brij en de vliegen zaten op het beleg. Bediening was erg onprofessioneel!

2026-07-01 • via Nuitee
I
Isabelle • solo_traveller • fr
6
Pros:

Chambre propre piscine ouverte

Cons:

Douche de la piscine ne fonctionne pas ,lumière de piscine qui traine autour,transat de piscine pas nettoyé et coussin sale.
buffet petit dej pas assez varié comparer Novotel Orléans ou j'y ai séjourné

2026-07-01 • via Nuitee
L
Lucie • couple • fr
10
2026-06-28 • via Nuitee
J
Jon • solo_traveller • gb
10
Pros:

Freindly staff , excellent breakfast , could not do enough , asked for a room close to reception as our dog can not walk very far and they could not be more accommodating, good location ,

Cons:

Nothing , would definitely stay again , either visiting rouen , or as stop on our trip to the south

2026-06-27 • via Nuitee
R
rodolphe • solo_traveller • fr
7
2026-06-27 • via Nuitee
A
Andrew • couple • gb
8
Great atmosphere
Pros:

Barbecue and pool

Cons:

Rooms a bit old

2026-06-26 • via Nuitee
H
Hook • solo_traveller • de
9
2026-06-26 • via Nuitee
C
Chaima • family_with_children • fr
10
Pros:

L’accueil, la propreté, le restaurant

2026-06-25 • via Nuitee
C
Chanjit • extended_group • gb
8
Was good for 6 hour rest for a drive to Portugal
Pros:

Hotel is great looking and entrance, bedroom is out dated, kettle was so small did not bother to make a warm drink

Cons:

Bedroom Out Dated, Was for 3 guest's room was too small, needs a good paint

2026-06-24 • via Nuitee
R
Richard • couple • gb
7
Disappointing!
Pros:

It was in a very good quiet location, but near the arena and other shops.

Cons:

We thought the staff were poorly trained, especially in the restaurant. We never got the wine we ordered. Gave up after the second delivery! Waited 15 min at the bar, whilst one man serving a the other filling up bottles etc, whilst there was a queue.
The room was nice and quiet, but to put a plastic mattress cover on the bed, when the temperature outside was 32 degrees was nuts. Air con was good
Also one of the reasons we booked the hotel was because it had EV charging. However it didn’t say that they were Tesla only!! There was a charging station 1km away.

2026-06-23 • via Nuitee
S
Susan • extended_group • gb
10
Brilliant
Pros:

Everything

Cons:

Nothing

2026-06-22 • via Nuitee
J
jean marie • couple • be
8
2026-06-22 • via Nuitee
F
FredvanCarla • solo_traveller • nl
5
Slechte organisatie in restaurant. Niet voor ouderen.
Pros:

Mijn kamer was prima op orde.

Cons:

Het ontbijt is slecht geregeld. Voldoende keuze, maar het personeel is kennelijk niet in staat om aan te vullen op essentiéle onderdelen. Als het wat drukker wordt, ontstaat er een chaos in dat veel te nauwe doorgangsgangtje romd het buffet. Het is hemelsregend hoe ouderen, slecht ter been, hun onbijt bij elkaar moeten sprokkelen. Hulp van het personeel? Die zijn druk met met hun eigen probleem. Als je Frans spreekt, maak je een kans.

2026-06-21 • via Nuitee
P
Pawel • couple • pl
9
2026-06-21 • via Nuitee
F
Fabrice • family_with_children • fr
8
Super sejour tant que l’affuence est maîtrisée
Pros:

L’emplacement, le confort des chambres et les équipements (piscine, salle de sport). Vraiment très agréable pour une famille

Cons:

Avec l’affluence le buffet au petit déjeuner demeure étroit et difficile de circuler. La carte du restaurant devrait proposer autre chose que des frites en accompagnement des plats chauds pour donner plus de choix, idem pour le menu enfant.

2026-06-21 • via Nuitee
M
Michelle • couple • gb
10
Have used this hotel numerous times as a stop over on the way to south of France. Always a comfortable stay, easy to fin
Pros:

Nice size, clean rooms, nice restaurant and nice outside area.

Cons:

Nothing

2026-06-21 • via Nuitee