Best Western PLUS Cotton Tree Inn

Hotels
•
Best Western Plus
8.8 (582 reviews)
1030 North 400 East , North Salt Lake , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Nice amenities
Good breakfast
Cons:
Weak WiFi
Limited parking
Old carpets
Breakfast could be better

Categories

Cleanliness
8.45
Generally positive feedback on cleanliness, but some concerns regarding room cleanliness needed attention.
Service
9.25
Repeated mentions of friendly and helpful staff enhancing the overall experience.
Location
9.05
Conveniently located with easy access to restaurants and main roads.
Room Quality
8.75
Rooms are generally clean and comfortable, but some issues like noise and old carpet were mentioned.
Amenities
8.95
Good facilities including a pool and hot tub; some comments on breakfast quality.
Value for Money
8.75
Standard quality for this hotel tier, receiving value comments mostly positive.
Food and Beverage
8.25
Overall good breakfast but some reviews noted it could be improved.
Overall Experience
8.95
Positive feedback highlighting comfortable stays and satisfaction with the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:46

Property Description

Convenient Location
Situated just 7 miles from Central Salt Lake City, Best Western Cotton Tree Inn offers easy access to city attractions while providing a peaceful retreat.

Relaxation and Comfort
Unwind in our 24-hour indoor pool and hot tub, and enjoy spacious rooms with free Wi-Fi, ensuring a comfortable stay.

Amenities for Every Need
Start your day with a delicious hot breakfast, take advantage of our business center, and appreciate the convenience of our guest launderette.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Best Western Cotton Tree Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 582 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.05
Room Quality: 8.75
Amenities: 8.95
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.95
K
Kathy • couple • us
9
Tasty breakfast and very friendly employees.
Pros:

Breakfast

Cons:

Price

2026-09-16 • via Nuitee
N
Nichole • family_with_children • us
6
2026-09-16 • via Nuitee
L
Laura • extended_group • us
8
Lovely fresh rooms and breakfast, very convenient for visiting Bountiful or Antelope Island.
Pros:

Would visit again. The whole team were LOVELY and very pleasant. Everyone was kind, mannerly, such a nice energy.
Rooms very clean. Fresh nice bedding, towels, Location v convenient for visiting friends in Bountiful.
Breakfast overalll good, pool appeared v clean but ran out of time & did not use --
RE Breakfast: Apples, fruit and sausages nice quality.
Youghurt and cereal only avail v v v sweetened or with sugar (would have loved a 'plain' option for youghurt, and a less sweet cereal) . Folger's latte machine in the breakfast area made a lovely latte when we arrived, but then something went wrong & the lattes Sat and Sun were very watered down. Told desk, unclear they have tech to fix.

Cons:

The problems were minor.
Very clean room had fresh sheets, bedding, towels, all good quality and very clean.
Two weird problems:
1. Room had the two queen beds we reserved. Both were used.
Only one was made.
SO weird to come back to one perfectly made bed and one still plainly slept in & rumply. (We were gone from 9AM to 9PM so it's not the case we interrupted them.
2.. Breakfast: Latte. Folger's industrial latte machine in the breakfast area needs a tune up. We had made a lovely latte when we arrived very very early Sat morning (flight delays) but then either something went wrong with the powdered milk the machine used, or the machine itself-- because at breakfast Sat our 'latte' was espresso and water.
When we told the v kind non-coffee-drinkers team, they refilled the powdered milk and fluffed it up a little, before closing the machine; the latte was better but still very very watered.
It was clear there was an issue because Sat v v early, the milk had gone into the cup as a white stream, and later that morning you could see the stream of liquid change from white milk to clear water a long time before the brown coffee-- and this was still true Sun.
Told v pleasant breakfast team, they had already refilled the powdered milk.
Told v kind desk team, unclear they have tech to fix.
Describing in detail here in hopes someone on the team there can train about making both beds freshly, and also call the folgers latte machine makers to get it tuned up

2026-09-14 • via Nuitee
M
Maria • solo_traveller • us
8
2026-09-08 • via Nuitee
R
Rachel • couple • us
9
Pros:

friendly staff, clean rooms and good breakfast choices. Good location to get in and out of SLC.

I needed a room by the exit to allow ease for my injured dog. I called a few days ahead and they were super nice and accommodating. Everything was super smooth at check in.

2026-09-08 • via Nuitee
A
Alden • solo_traveller • us
3
2026-09-03 • via Nuitee
L
Lynn • solo_traveller • us
10
2026-08-19 • via Nuitee
A
Angelica Sotelo Vélez • solo_traveller • us
8
2026-08-13 • via Nuitee
D
Dewey • solo_traveller • us
8
2026-08-11 • via Nuitee
D
Dorita • couple • us
10
Pros:

Love the location and amenities

2026-08-08 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

5th time there. Nice rooms. Good breakfast

2026-08-07 • via Nuitee
S
Shane • family_with_children • us
10
2026-08-04 • via Nuitee
R
Rene • couple • us
8
2026-07-22 • via Nuitee
C
Curtis • couple • us
8
2026-07-17 • via Nuitee
B
Brice • solo_traveller • us
6
Honest Opinion
Pros:

Near the freeway, and the beds were cozy.

Cons:

The price compared to other places near. Really wasnt worth the extra $60 IMO. Plus someone tried coming into our room around 1030pm and frightened my son. Staff wasnt bad, just lacked experience. This place has potential, but I would try a diff spot while passing through again.

2026-07-14 • via Nuitee
X
X5761IGjoep • Family
10
Always a nice stay.
Pros:

Nice place and clean rooms and great amenities.

2026-07-10 • via Tripadvisor
V
Victor • couple • us
9
2026-07-01 • via Nuitee
J
Jithesh • family_with_children • us
9
2026-07-01 • via Nuitee
D
Diana • solo_traveller • us
10
Pros:

Location handy for my needs

2026-06-28 • via Nuitee
R
ryanwM1522LO • Couples
2
Diamond Select Member Dissatisfaction
Pros:

Staff has a POLICY of knocking on doors at 9am to see if anyone had checked out. Fireplace was toxic and gave us breathing problems. Management unresponsive in addressing the issues.

2026-06-22 • via Tripadvisor