Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Nice surroundings
Spacious family suites
Good kids club
Cons:
Cleanliness issues in one toilet
Room quality concerns for deluxe garden room

Categories

Cleanliness
7.15
One toilet had more than 10 flies inside, indicating cleanliness issues.
Service
9.15
The staff are friendly and professional, making for a pleasant experience.
Location
8.65
Nice surroundings and stunning pool and beach view.
Room Quality
7.65
Deluxe room was dark and tired, but family suites were spacious.
Amenities
8.15
Great pools, beach locations, and kids club.
Value for Money
8.65
Overall value perceived to be good for the facilities offered.
Food and Beverage
9.15
Very good breakfast with lots of choices.
Overall Experience
8.65
Positive overall experience with notable pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:53

Property Description

Luxurious Balinese-style Hotel

Pools and Whirlpools: Enjoy a refreshing dip in one of the three pools or unwind in the whirlpools, all while taking in the stunning views of Tanjung Benoa Beach.

Comfortable Rooms with Modern Amenities: Relax in rooms featuring dark wood fittings, satellite TV, and a private balcony or garden view. Stay connected with complimentary WiFi and make use of the safe and seating area for your convenience.

Dining Options and Relaxation: Indulge in a buffet breakfast at Uluwatu, savor international and Indonesian cuisine at Cocos, or opt for 24-hour room service. Unwind with a massage at the spa or keep up with your fitness routine at the on-site gym.

Experience the ultimate blend of luxury and comfort at Novotel Bali Benoa. Book now for an unforgettable stay!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in. Hotel reserves the right to cancel nonrefundable reservations with invalid credit cards or unsuccessful credit card transactions.

Children can stay free of charge when using existing bedding in the following rooms: Deluxe Room with Two Single Beds - Pool Access and Deluxe King Room with Pool Access - Garden Wing.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.4
Based on 1345 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
M
Meshari • extended_group • kw
5
شكرا لمدير الفندق. كان إنسان محترم السيداحمد
Pros:

لاشي. كانت تجربه سيئه

Cons:

لا انصح. فيه. لا يصلح للعوايل الخلييه
يوجد حيوانات بريعصي
ونمل.

2026-07-25 • via Nuitee
C
Cecile • solo_traveller • fr
9
2026-07-23 • via Nuitee
A
abhay • family_with_children • in
8
2026-07-20 • via Nuitee
M
Marilise • solo_traveller • ch
8
Belles piscines
Pros:

Le personnel est très serviable et les infrastructures au top. Piscines ou plage vous avez le choix!
Navette disponible pour aller au grand centre commercial de nusa dua.
Très bon hôtel pour finir votre séjour et vous détendre.

Cons:

Nous avions eu une chambre très humide avec une odeur désagréable. De l'humidité et de la moisissure étaient visible sur le mur. On voit que l'hôtel a déjà quelques années. La douche mériterait une petite mise au point.
Pour un 5 étoiles un peu déçue sur ce point.
Des massages sont à disposition mais beaucoup trop cher.

2026-07-19 • via Nuitee
L
Ludovic • couple • fr
8
2026-07-18 • via Nuitee
S
soyinka • family_with_children • nl
10
Wonderful place and authentic to Bali
Pros:

Lovely location, great decor, wonderful staff

Cons:

Everything was perfect. We missed a daily dinner buffet.

2026-07-15 • via Nuitee
G
gurjeevan • family_with_children • au
3
Service is not up to mark.
Pros:

Location is good

Cons:

Service is bad and expensive.

2026-07-11 • via Nuitee
C
Camille • family_with_children • fr
6
1 a 2 jours max !
Pros:

Les piscines sont grandes et agréables

Cons:

Plage inexistante et ne donne pas envie de se baigner !
Confort du lit médiocre.

2026-07-11 • via Nuitee
V
Vimla • solo_traveller • gb
8
Pros:

The location was good but the beach not very nice. Nice staff. I had to wait one hour before I could enter my room.

2026-07-10 • via Nuitee
R
rayanne • family_with_children • au
10
2026-07-10 • via Nuitee
N
Natalia • family_with_children • ru
5
Хороший отель в плохом месте
Pros:

1 - Завтраки хорошие. Большой выбор, чистая, приятная кухня и столовая зона с красивым видом.
2 - Номера чистые и новые, территория ухоженная.

Cons:

1 - Жирный минус за расположение. Район просто гетто какое-то. Отель находится в отдалении от туристической инфраструктуры. Далеко добираться до главных достопримечательностей, а главное, что в районе пешей доступности не такой уж большой выбор мест, где можно развлечься и вкусно поесть. Но, если вы хотите сэкономить на отеле, но посещать пляжи Нуса-дуа, то на такси за 60-70 тыс. рупий в одну сторону за 15 минут до них можно добраться, так же в том районе находится крупный торговый центр Bali Collection.
2 - Шумная трасса разделяет территорию отеля на ту, что ближе к морю и ту, которая находится через дорогу. Наш номер находился вблизи этой самой дороги. Ночные гонщики со сломанными выхлопами первую ночь просто не давали заснуть. А еще этот номер располагался в самом начале пути к остальному номерному фонду и когда люди проходили мимо нашего номера по коридору, эхо было ужасное. Это тоже, конечно, не давало чувства тишины и спокойствия.

2026-07-09 • via Nuitee
E
Emanuela • couple • de
10
2026-07-06 • via Nuitee
K
Kalpana • solo_traveller • in
5
Pros:

The ambience

Cons:

Quality of food was very poor and the choices also very limited. Also the water refill facility in the corridor was hardly functioning most of the time

2026-07-05 • via Nuitee
C
Chris • solo_traveller • au
10
2026-07-05 • via Nuitee
A
Adrianne • couple • au
10
A lovely relaxing stay. Very peaceful. Delightful helpful staff. Close to everything we needed.
Pros:

Spotlessly clean. Lovely rooms great size. The air conditioner was a bit noisy but worked fantastically. Loved our poolside room. Lovely breakfast. Very peaceful quiet location.

Cons:

The only thing was the air conditioner was a bit noisy, it didn’t interrupt our sleep thought

2026-07-04 • via Nuitee
C
Chanice • family_with_children • gb
9
Relaxing Beachside Hotel
Pros:

The pool areas and beach access. The friendly staff and breakfast buffet was always fresh and delicious options. Beautiful relaxed vibes.

Cons:

Our room was lovely and big but the noise from the corridor was very loud and other guests would keep us up or wake us up when leaving their rooms

2026-07-04 • via Nuitee
C
Chris • solo_traveller • au
10
2026-07-04 • via Nuitee
S
Sarah • family_with_children • au
10
Well worth it.
Pros:

Fabulous all around, never stayed anywhere like it as my children where younger, only stayed one night and within a couple of hours wanted to book more. Beautiful setting around the complex. Services were fast and easy to organise. Staff everywhere went above and beyond. A great stay for families especially with children over 4 meaning you can use the kids club. Will be booking for several days next time.

2026-07-03 • via Nuitee
K
Keyhani • family_with_children • ae
4
2026-07-02 • via Nuitee
A
Aleksandr • couple • ru
6
Цена не соответствует качеству
Cons:

Пляж очень грязный, плавает куча травы. Завтраки вообще никакие, выбора мало, постоянно одно и тоже

2026-07-01 • via Nuitee