Novotel Bali Benoa

Hotels
Accor
8.4 (115 reviews)
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361 , Nusa Dua , ID

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Parasailing nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Nice surroundings
Spacious family suites
Good kids club
Cons:
Cleanliness issues in one toilet
Room quality concerns for deluxe garden room

Categories

Cleanliness
7.15
One toilet had more than 10 flies inside, indicating cleanliness issues.
Service
9.15
The staff are friendly and professional, making for a pleasant experience.
Location
8.65
Nice surroundings and stunning pool and beach view.
Room Quality
7.65
Deluxe room was dark and tired, but family suites were spacious.
Amenities
8.15
Great pools, beach locations, and kids club.
Value for Money
8.65
Overall value perceived to be good for the facilities offered.
Food and Beverage
9.15
Very good breakfast with lots of choices.
Overall Experience
8.65
Positive overall experience with notable pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:53

Property Description

Escape to Novotel Bali Benoa, a stunning Art Deco oasis where beachside bliss awaits you.

Relax and Rejuvenate
Indulge in our full-service spa, featuring a variety of massages, body treatments, and facials designed for ultimate relaxation. Enjoy three inviting outdoor swimming pools and unwind on our private beach, creating the perfect getaway.

Culinary Delights
Savor global flavors at our renowned Uluwatu Restaurant or indulge in 24-hour room service. Enjoy refreshing drinks at the bar, beach bar, or poolside bar and start your day with a delicious buffet breakfast.

Comfort and Connectivity
Stay in one of our 187 spacious guest rooms, complete with furnished balconies, refrigerators, and complimentary Wi-Fi to keep you connected. Our hotel also offers essential amenities like a business center and free self-parking, ensuring a hassle-free stay.

Don’t miss your chance for a memorable vacation; book your stay today at Novotel Bali Benoa!

Important information:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 115 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
A
Arvind family_with_children au
7
2026-06-13 via Nuitee
N
Nathan solo_traveller au
10
Pros:

Great location and rooms

Cons:

All good

2026-06-11 via Nuitee
M
Mavridis solo_traveller au
8
Pros:

Close to beach

2026-06-02 via Nuitee
A
Alison couple au
9
Pros:

Direct beach access
Quiet

Cons:

No fan on verandah
No barista at breakfast

2026-06-02 via Nuitee
A
Amin solo_traveller ae
10
2026-06-01 via Nuitee
M
Musa Alptekin family_with_children tr
10
2026-05-31 via Nuitee
A
ansouly solo_traveller lb
10
Pros:

Everything!
Staff were amazing, friendly and caring.
Breakfast was diversified.
Pool was spacious.
Rooms are big.

Cons:

The beach needs more care and cleaning.
We didn't really enjoy the beach as looked abandoned by the hotel management.

2026-05-29 via Nuitee
N
Nader solo_traveller ae
6
Pros:

The staff, the location and the pools are really amazing.

Cons:

The facility is old, and at first day I Heard something running through the ceiling and I assume it was a rat because I saw one the next day. The facility needs renovation, also their breakfast is not a 5 stars hotel one, it's barely a 2.5 stars at best.

2026-05-27 via Nuitee
S
Sandy couple dk
9
2026-05-26 via Nuitee
E
Elaine couple gb
10
Great family holiday, ideal location, plenty of Grab bikes/cars to get around on.
Pros:

Location was perfect for us

Cons:

Nothing, everything was great

2026-05-24 via Nuitee
E
Elaine solo_traveller gb
10
2026-05-24 via Nuitee
S
SIVAPRASAD family_with_children in
9
2026-05-21 via Nuitee
K
Katja solo_traveller de
8
Pros:

Schöne, große Zimmer. Sehr freundliche Mitarbeiter. Beanstandungen wurden sofort behoben. Sehr umfangreiches Frühstücksbuffet. Gutes Abendessen und Cocktails.

Cons:

Es gibt keinen wirklichen Strand. Zugang ins Meer mit einer breiten Treppe. Nur ein schmaler, zum Poolbereich gehöriger Streifen mit Sand.

2026-05-21 via Nuitee
V
vania solo_traveller es
10
Pros:

Las actividades,la playa dentro del hotel y la piscina

Cons:

La comida era normal... Muchos niños pequeños...

2026-05-19 via Nuitee
P
Pierre & RENETTE solo_traveller au
9
Pros:

Great location - quiet but close to eateries, spas and supermarkets.
Lovely cabana.

2026-05-19 via Nuitee
C
Carol solo_traveller gb
7
Lovely hotel, pool, beach and staff spoiled by the breakfast
Pros:

Lovely hotel and private beach

Cons:

The breakfast is truly shocking - I would advice getting one of the hotel bikes and going up the road for breakfast

2026-05-17 via Nuitee
S
Sathis couple my
8
Pros:

F&B, Front office and housekeeping staff were exceptionally responsive and helpful

2026-05-12 via Nuitee
J
Jashwini extended_group my
9
I had an excellent time with my family
Pros:

The room walking out to the pool

Cons:

Breakfast spread

2026-05-03 via Nuitee
E
elena family_with_children es
6
El hotel necesita reformarse en ciertas zonas. El personal si que fue increíble!!.
Pros:

Zona exteriores y la atención del personal. Ubicación

Cons:

Las habitaciones. Estaban desgastadas y sucias. Elegimos una familiar por el plus de habitación infantil y fue un horror. Son ventilación, muy sucia, les picaron todo tipo de bichos en la 1 noche.

2026-05-03 via Nuitee
M
Mradul kumar family_with_children au
8
Pros:

Kids entertainment facility

2026-05-02 via Nuitee