Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Nice surroundings
Spacious family suites
Good kids club
Cons:
Cleanliness issues in one toilet
Room quality concerns for deluxe garden room

Categories

Cleanliness
7.15
One toilet had more than 10 flies inside, indicating cleanliness issues.
Service
9.15
The staff are friendly and professional, making for a pleasant experience.
Location
8.65
Nice surroundings and stunning pool and beach view.
Room Quality
7.65
Deluxe room was dark and tired, but family suites were spacious.
Amenities
8.15
Great pools, beach locations, and kids club.
Value for Money
8.65
Overall value perceived to be good for the facilities offered.
Food and Beverage
9.15
Very good breakfast with lots of choices.
Overall Experience
8.65
Positive overall experience with notable pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:53

Property Description

Luxurious Balinese-style Hotel

Pools and Whirlpools: Enjoy a refreshing dip in one of the three pools or unwind in the whirlpools, all while taking in the stunning views of Tanjung Benoa Beach.

Comfortable Rooms with Modern Amenities: Relax in rooms featuring dark wood fittings, satellite TV, and a private balcony or garden view. Stay connected with complimentary WiFi and make use of the safe and seating area for your convenience.

Dining Options and Relaxation: Indulge in a buffet breakfast at Uluwatu, savor international and Indonesian cuisine at Cocos, or opt for 24-hour room service. Unwind with a massage at the spa or keep up with your fitness routine at the on-site gym.

Experience the ultimate blend of luxury and comfort at Novotel Bali Benoa. Book now for an unforgettable stay!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in. Hotel reserves the right to cancel nonrefundable reservations with invalid credit cards or unsuccessful credit card transactions.

Children can stay free of charge when using existing bedding in the following rooms: Deluxe Room with Two Single Beds - Pool Access and Deluxe King Room with Pool Access - Garden Wing.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.4
Based on 1355 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
S
Slagjana solo_traveller au
9
I had a beautiful stay
Pros:

Beautiful swimming pools

2026-09-05 via Nuitee
R
Roland family_with_children au
10
2026-09-05 via Nuitee
R
roussel solo_traveller fr
6
Cons:

Réservé pour 2 adultes 2 enfants et seulement 2 lits un grand lit double et un lit une place . Soit disant écrit sur Booking !! Je ne trouve toujours pas l'endroit où il est mentionné que mes deux enfants dormiront z deux dans un lit une place ...

2026-09-04 via Nuitee
M
Muhammad Umair solo_traveller pk
8
2026-09-04 via Nuitee
R
Romain family_with_children fr
3
2026-09-02 via Nuitee
A
Ana family_with_children es
7
Si buscas playa, este no es tu sitio
Pros:

Las instalaciones se ven que son de hace bastantes años aunque bien conservado. Hotel limpio y destacar al personal que son muy amables

Cons:

No me gustó la playa privada del hotel . Totalmente abandonada y muy, muy sucia.

2026-09-02 via Nuitee
J
Jessica family_with_children gb
7
Busy but good value family friendly hotel in Benoa.
Pros:

Pools!

Cons:

With a baby, being allocated a room on the second floor with no lift was really annoying. We had to carry the buggy and baby up the stairs.

2026-09-02 via Nuitee
A
Abed alhameed solo_traveller jo
8
2026-09-01 via Nuitee
C
Caroline couple fr
8
Bon rapport qualité prix
Pros:

La piscine donnant sur la mer est super sympa , les locaux sont bien et le personnel est serviable

Cons:

L’odeur hyper forte du produit pulvérisé dans la chambre juste avant notre arrivée , les WC qui ont fuit dans la nuit… autrement c’était cool

2026-08-29 via Nuitee
F
Fiona solo_traveller gb
7
Pros:

The staff were all lovely at the hotel and always willing to go the extra mile. We enjoyed the breakfast as it had lots of choice especially for the children

Cons:

There were not enough sunbeds near the pool with umbrellas for children. Lots of beds near the adult only pool but hardly anyone at it, which was frustrating.


The beach wasn't very nice and there was rubbish on it. There also wasn't a great deal of restaurants nearby.

2026-08-27 via Nuitee
H
Hassan Hammoud solo_traveller ae
10
2026-08-26 via Nuitee
H
Hafiz Syed Ahmed family_with_children sa
9
Pros:

An amazing overall resort experience, loved the breakfast area as it was just sea facing with great variety of food! Lots of greenery and infinity sea facing swimming pool!

2026-08-25 via Nuitee
T
Tamlyn family_with_children au
9
We adored the pool access room. The front pool was beautiful! The staff were outstanding!
Pros:

It was amazing!

Cons:

Not much to not like!

2026-08-25 via Nuitee
J
Jan solo_traveller de
8
Pros:

Supernettes Personal.

Cons:

Der Strand ist bei Ebbe nicht zum Baden geeignet. Der Pool ist dafür sehr gut. Man kann sehr gut über einen Weg der am Nabarhotel startet, am Strand in Richtung Nusa Dua laufen.

2026-08-24 via Nuitee
A
Anuka family_with_children ge
9
Pros:

Family friendly, very nice hotel

Cons:

Nothing

2026-08-23 via Nuitee
C
Chemseddine family_with_children ae
5
Cons:

The room they gave us was probably the worst one…water leak in the toilet and plenty of flying insects in the kids room, including in the beds. They had to move us the second night. It was terrible!

2026-08-22 via Nuitee
J
josh couple gb
5
2026-08-19 via Nuitee
A
AHMAD solo_traveller ae
8
Pros:

Staff, pool, property

Cons:

Toilet was too small,

2026-08-16 via Nuitee
G
Green solo_traveller au
1
Disappointed
Pros:

The new renovated pool

Cons:

I booked a pool view room, it was not the new renovated pool!
The hotel rooms were located across a busy street!
Had to cross the road to reception, breakfast and restaurant and also the main pool! A crossing supervisor was present blowing a noisy whistle all day and night! I stayed one night as it was too late in the day to find an alternative and paid the 1 night cancellation fee!
I observed the staff having to deal with this complaint from other guests whilst trying to find an suitable alternative accommodation

2026-08-14 via Nuitee
W
wadii couple fr
3
Très calme voir ennuyant
Pros:

Hôtel est propre

Cons:

Rapport qualité prix : ne mérite pas

2026-08-13 via Nuitee