Novotel Bali Benoa

Hotels
•
Accor
8.4 (115 reviews)
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361 , Nusa Dua , ID
+62361772239

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Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Parasailing nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Nice surroundings
Spacious family suites
Good kids club
Cons:
Cleanliness issues in one toilet
Room quality concerns for deluxe garden room

Categories

Cleanliness
7.15
One toilet had more than 10 flies inside, indicating cleanliness issues.
Service
9.15
The staff are friendly and professional, making for a pleasant experience.
Location
8.65
Nice surroundings and stunning pool and beach view.
Room Quality
7.65
Deluxe room was dark and tired, but family suites were spacious.
Amenities
8.15
Great pools, beach locations, and kids club.
Value for Money
8.65
Overall value perceived to be good for the facilities offered.
Food and Beverage
9.15
Very good breakfast with lots of choices.
Overall Experience
8.65
Positive overall experience with notable pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:53

Property Description

Escape to Novotel Bali Benoa, a stunning Art Deco oasis where beachside bliss awaits you.

Relax and Rejuvenate
Indulge in our full-service spa, featuring a variety of massages, body treatments, and facials designed for ultimate relaxation. Enjoy three inviting outdoor swimming pools and unwind on our private beach, creating the perfect getaway.

Culinary Delights
Savor global flavors at our renowned Uluwatu Restaurant or indulge in 24-hour room service. Enjoy refreshing drinks at the bar, beach bar, or poolside bar and start your day with a delicious buffet breakfast.

Comfort and Connectivity
Stay in one of our 187 spacious guest rooms, complete with furnished balconies, refrigerators, and complimentary Wi-Fi to keep you connected. Our hotel also offers essential amenities like a business center and free self-parking, ensuring a hassle-free stay.

Don’t miss your chance for a memorable vacation; book your stay today at Novotel Bali Benoa!

Important information:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 115 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
M
Meshari • extended_group • kw
5
شكرا لمدير الفندق. كان إنسان محترم السيداحمد
Pros:

لاشي. كانت تجربه سيئه

Cons:

لا انصح. فيه. لا يصلح للعوايل الخلييه
يوجد حيوانات بريعصي
ونمل.

2026-07-25 • via Nuitee
C
Cecile • solo_traveller • fr
9
2026-07-23 • via Nuitee
A
abhay • family_with_children • in
8
2026-07-20 • via Nuitee
M
Marilise • solo_traveller • ch
8
Belles piscines
Pros:

Le personnel est très serviable et les infrastructures au top. Piscines ou plage vous avez le choix!
Navette disponible pour aller au grand centre commercial de nusa dua.
Très bon hôtel pour finir votre séjour et vous détendre.

Cons:

Nous avions eu une chambre très humide avec une odeur désagréable. De l'humidité et de la moisissure étaient visible sur le mur. On voit que l'hôtel a déjà quelques années. La douche mériterait une petite mise au point.
Pour un 5 étoiles un peu déçue sur ce point.
Des massages sont à disposition mais beaucoup trop cher.

2026-07-19 • via Nuitee
L
Ludovic • couple • fr
8
2026-07-18 • via Nuitee
S
soyinka • family_with_children • nl
10
Wonderful place and authentic to Bali
Pros:

Lovely location, great decor, wonderful staff

Cons:

Everything was perfect. We missed a daily dinner buffet.

2026-07-15 • via Nuitee
G
gurjeevan • family_with_children • au
3
Service is not up to mark.
Pros:

Location is good

Cons:

Service is bad and expensive.

2026-07-11 • via Nuitee
C
Camille • family_with_children • fr
6
1 a 2 jours max !
Pros:

Les piscines sont grandes et agréables

Cons:

Plage inexistante et ne donne pas envie de se baigner !
Confort du lit médiocre.

2026-07-11 • via Nuitee
V
Vimla • solo_traveller • gb
8
Pros:

The location was good but the beach not very nice. Nice staff. I had to wait one hour before I could enter my room.

2026-07-10 • via Nuitee
R
rayanne • family_with_children • au
10
2026-07-10 • via Nuitee
N
Natalia • family_with_children • ru
5
Хороший отель в плохом месте
Pros:

1 - Завтраки хорошие. Большой выбор, чистая, приятная кухня и столовая зона с красивым видом.
2 - Номера чистые и новые, территория ухоженная.

Cons:

1 - Жирный минус за расположение. Район просто гетто какое-то. Отель находится в отдалении от туристической инфраструктуры. Далеко добираться до главных достопримечательностей, а главное, что в районе пешей доступности не такой уж большой выбор мест, где можно развлечься и вкусно поесть. Но, если вы хотите сэкономить на отеле, но посещать пляжи Нуса-дуа, то на такси за 60-70 тыс. рупий в одну сторону за 15 минут до них можно добраться, так же в том районе находится крупный торговый центр Bali Collection.
2 - Шумная трасса разделяет территорию отеля на ту, что ближе к морю и ту, которая находится через дорогу. Наш номер находился вблизи этой самой дороги. Ночные гонщики со сломанными выхлопами первую ночь просто не давали заснуть. А еще этот номер располагался в самом начале пути к остальному номерному фонду и когда люди проходили мимо нашего номера по коридору, эхо было ужасное. Это тоже, конечно, не давало чувства тишины и спокойствия.

2026-07-09 • via Nuitee
E
Emanuela • couple • de
10
2026-07-06 • via Nuitee
K
Kalpana • solo_traveller • in
5
Pros:

The ambience

Cons:

Quality of food was very poor and the choices also very limited. Also the water refill facility in the corridor was hardly functioning most of the time

2026-07-05 • via Nuitee
C
Chris • solo_traveller • au
10
2026-07-05 • via Nuitee
A
Adrianne • couple • au
10
A lovely relaxing stay. Very peaceful. Delightful helpful staff. Close to everything we needed.
Pros:

Spotlessly clean. Lovely rooms great size. The air conditioner was a bit noisy but worked fantastically. Loved our poolside room. Lovely breakfast. Very peaceful quiet location.

Cons:

The only thing was the air conditioner was a bit noisy, it didn’t interrupt our sleep thought

2026-07-04 • via Nuitee
C
Chanice • family_with_children • gb
9
Relaxing Beachside Hotel
Pros:

The pool areas and beach access. The friendly staff and breakfast buffet was always fresh and delicious options. Beautiful relaxed vibes.

Cons:

Our room was lovely and big but the noise from the corridor was very loud and other guests would keep us up or wake us up when leaving their rooms

2026-07-04 • via Nuitee
C
Chris • solo_traveller • au
10
2026-07-04 • via Nuitee
S
Sarah • family_with_children • au
10
Well worth it.
Pros:

Fabulous all around, never stayed anywhere like it as my children where younger, only stayed one night and within a couple of hours wanted to book more. Beautiful setting around the complex. Services were fast and easy to organise. Staff everywhere went above and beyond. A great stay for families especially with children over 4 meaning you can use the kids club. Will be booking for several days next time.

2026-07-03 • via Nuitee
K
Keyhani • family_with_children • ae
4
2026-07-02 • via Nuitee
A
Aleksandr • couple • ru
6
Цена не соответствует качеству
Cons:

Пляж очень грязный, плавает куча травы. Завтраки вообще никакие, выбора мало, постоянно одно и тоже

2026-07-01 • via Nuitee