Leonardo Vienna Westbahnhof

Hotels
•
Leonardo Hotels
8.1 (16746 reviews)
Matrosengasse 6-8 , Vienna , AT
+43 1 599010

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Issues with cleanliness in common areas

Categories

Cleanliness
7.74
Some reviews mention the room cleanliness was good, but noted areas of wear and limited service during the stay.
Service
9.21
The staff is frequently described as friendly and helpful across multiple reviews.
Location
9.25
The location is praised for being central and close to transport links.
Room Quality
8.2
Rooms are generally comfortable and well-equipped, but there were complaints about door issues.
Amenities
7.73
Amenities are decent but some issues like expensive breakfast options noted.
Value for Money
7.69
Pricing appears fair for what is provided, but some extra costs raise concerns.
Food and Beverage
6.74
Breakfast quality and variety was mentioned as average and repetitive.
Overall Experience
8.21
Overall experience is good with mentioned potential for improvement on certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:32

Property Description

Prime Location
Located just steps away from Mariahilfer Straße shopping street and the Westbahnhof transportation hub, Leonardo Hotel Vienna offers convenience and easy access to Vienna's city centre.

Modern Amenities
The hotel boasts modern, air-conditioned rooms equipped with a flat-screen TV, minibar, and tea/coffee maker. The bathrooms feature a hairdryer and a make-up mirror for guests' convenience.

Convenience and Comfort
Guests can unwind at the hotel bar, utilize the business centre, and enjoy the 24-hour reception. Stay active at the free fitness room. With the Westbahnhof Underground Station nearby, exploring Vienna's attractions like the Technical Museum and Haus des Meeres Aquarium is a breeze.

Book your stay at Leonardo Hotel Vienna for a perfect blend of comfort and accessibility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.1
Based on 16746 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 6.74
Overall Experience: 8.21
M
Martina • couple • at
8
2026-10-31 • via Nuitee
A
Alexander • solo_traveller • at
3
Es gibt bessere Alternativen, wenn man in der Nähe vom Westbahnhof nächtigen möchte!
Pros:

Lage.

Cons:

Mitarbeiter nicht freundlich. Zimmer zwar modern, aber nicht überall sauber.

2026-10-31 • via Nuitee
P
Petra • couple • de
9
2026-10-31 • via Nuitee
M
menia • couple • gr
3
2026-10-31 • via Nuitee
T
Tatschl • solo_traveller • at
10
2026-10-31 • via Nuitee
F
Federica • couple • it
10
venite qui se visitate vienna!!
Pros:

pulitissima super disponibili h24 posizione perfetta a pochi passi dalla metro consiglio a tutti

Cons:

tutto perfetto

2026-10-30 • via Nuitee
B
Brigitte Saurugger • couple • at
9
2026-10-30 • via Nuitee
S
Sarah • couple • at
10
2026-10-30 • via Nuitee
A
Andreas • couple • at
8
2026-10-30 • via Nuitee
G
Gabriele • couple • at
7
Sehr nettes Hotel in bester Lage, sehr freundliches und bemühtes Personal.
Pros:

Sehr freundliches und bemühtes Personal.

Cons:

Hotelzimmer sind renoviert, aber offensichtlich funktioniert die regelmäßige Wartung nicht gut. Im ersten Zimmer funktionierte der Fernseher nicht, im zweiten konnte man das Fenster nicht öffnen. Der Wasserhahn im Badezimmer lies sich kaum bewegen. ABER: das Personal war stets sehr bemüht, wenn auch machtlos.

2026-10-30 • via Nuitee
M
Melitta • family_with_children • at
9
2026-10-30 • via Nuitee
L
Linda • couple • at
8
2026-10-30 • via Nuitee
M
Maria Raquel • extended_group • gb
8
2026-10-30 • via Nuitee
D
Darin • solo_traveller • eg
10
I love this hotel and it’s staff and how understanding they are, I would always come back to it
Pros:

Great location, amazing staff, very responsive, super clean

Cons:

Nothing

2026-10-30 • via Nuitee
E
Elvis • family_with_children • at
10
2026-10-29 • via Nuitee
E
Emrah • solo_traveller • tr
1
2026-10-29 • via Nuitee
V
Veronika • extended_group • cz
9
Pros:

Moc hezké izby a velmi pohodlné lůžko

2026-10-29 • via Nuitee
B
Burgi • solo_traveller • at
10
2026-10-29 • via Nuitee
A
Alexandra • family_with_children • at
6
Pros:

Tolle Lage, direkt beim Westbahnhof

Cons:

Das Beistellbett für die 3.Person war sehr unbequem und laut!

2026-10-29 • via Nuitee
M
Michael • family_with_children • at
8
2026-10-29 • via Nuitee