Leonardo Vienna Westbahnhof

Hotels
Leonardo Hotels
8.1 (16143 reviews)
Matrosengasse 6-8 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Issues with cleanliness in common areas

Categories

Cleanliness
7.74
Some reviews mention the room cleanliness was good, but noted areas of wear and limited service during the stay.
Service
9.21
The staff is frequently described as friendly and helpful across multiple reviews.
Location
9.25
The location is praised for being central and close to transport links.
Room Quality
8.2
Rooms are generally comfortable and well-equipped, but there were complaints about door issues.
Amenities
7.73
Amenities are decent but some issues like expensive breakfast options noted.
Value for Money
7.69
Pricing appears fair for what is provided, but some extra costs raise concerns.
Food and Beverage
6.74
Breakfast quality and variety was mentioned as average and repetitive.
Overall Experience
8.21
Overall experience is good with mentioned potential for improvement on certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:32

Property Description

Prime Location
Located just steps away from Mariahilfer Straße shopping street and the Westbahnhof transportation hub, Leonardo Hotel Vienna offers convenience and easy access to Vienna's city centre.

Modern Amenities
The hotel boasts modern, air-conditioned rooms equipped with a flat-screen TV, minibar, and tea/coffee maker. The bathrooms feature a hairdryer and a make-up mirror for guests' convenience.

Convenience and Comfort
Guests can unwind at the hotel bar, utilize the business centre, and enjoy the 24-hour reception. Stay active at the free fitness room. With the Westbahnhof Underground Station nearby, exploring Vienna's attractions like the Technical Museum and Haus des Meeres Aquarium is a breeze.

Book your stay at Leonardo Hotel Vienna for a perfect blend of comfort and accessibility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 50 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 16143 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 6.74
Overall Experience: 8.21
A
Andrea extended_group at
8
2026-05-30 via Nuitee
P
Pia couple de
8
Guter Preis und gute Lage
Pros:

Sehr nettes und zuvorkommendes Personal, gutes Frühstück und sehr gute Lage des Hotels

Cons:

Leider konnte man in unserem Zimmer das Fenster nicht ganz öffnen, das wäre nachts zum Durchlüften schön gewesen.

2026-05-30 via Nuitee
A
Ahmed couple sa
10
جيدة
Pros:

قريب من التسوق

Cons:

المواقف تدفع 18 يورو
وانصدمت ان الفطور غير شامل ودفعت 19 يورو عن كل شخص رغم ان الفطور متوضع جدا ومافي خيارت فطور ابد القيمه المستحقه لكل شخص على الفطور المقدم اقل بكثير

2026-05-30 via Nuitee
P
Przemysław Zawadowicz couple pl
7
Pros:

Lokalizacja, dobre śniadanie

Cons:

Pokoje bardzo małe
Nie ma gdzie stanąć przed hotelem aby wypakować z samochodu walizki.

2026-05-30 via Nuitee
M
Mihai Valentin couple ro
8
2026-05-30 via Nuitee
A
Alexandru couple md
8
2026-05-30 via Nuitee
A
Alexandru solo_traveller md
8
2026-05-30 via Nuitee
V
Vijaya couple ie
3
2026-05-30 via Nuitee
W
Walter couple at
9
Pros:

Erstklassige zentrale Lage. Sehr ruhiges Zimmer

2026-05-29 via Nuitee
B
Beatriz solo_traveller us
9
Pros:

We had a very good stay at this hotel. The location was very convenient, with easy access to the metro station, supermarkets, and many restaurants nearby.

2026-05-29 via Nuitee
M
Mayer solo_traveller at
8
Pros:

Die Lage des Hotels war super...Personal sehr nett

2026-05-29 via Nuitee
A
Aygun couple az
10
2026-05-29 via Nuitee
M
Mahamed couple at
10
2026-05-29 via Nuitee
N
Nektarios couple gr
10
2026-05-29 via Nuitee
P
Petra solo_traveller de
8
2026-05-29 via Nuitee
H
Hapeklaus solo_traveller de
8
Pros:

Absolute Nähe zu Schloss Schönbrunn, der Mariahilfer Str. mit den Geschäften und zum Raimund Theater 👍🏻😃

Cons:

Leonardo Wien wird gerade etwas umgebaut. Muss aber sein 😉

2026-05-29 via Nuitee
H
Helga extended_group at
9
2026-05-29 via Nuitee
A
adir couple il
10
.
Pros:

פעם שלישית במלון, מלון מצוין שנותן תמורה מצוינת למחיר.
מיקום מצוין.

Cons:

.

2026-05-29 via Nuitee
N
Nathalie-Janine couple at
9
2026-05-29 via Nuitee
D
Daniel couple at
10
2026-05-29 via Nuitee