Prince Of Wales Hotel

Hotels
Britannia Hotels
7.9 (6727 reviews)
Lord Street , Southport , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room comfort issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.04
Concerns about uncleaned rooms and noises indicating pest issues.
Service
8.51
Staff were consistently described as friendly and helpful.
Location
9.05
Multiple comments highlighted the great location near the town center.
Room Quality
7
Complaints about dated furniture, noise, and comfort issues.
Amenities
7.53
Mixed feedback, with mentions of bar hours and entertainment issues.
Value for Money
8.49
Great location and good food at competitive prices.
Food and Beverage
8.54
Consistently good food and praise for breakfast quality.
Overall Experience
7.01
General satisfaction but with significant complaints dampening the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:21

Property Description

Victorian Charm and Convenient Location
Experience the elegance of the Prince Of Wales Hotel with its landscaped gardens and Victorian architecture. Just a short stroll from Southport Train Station and the beach, this charming hotel offers a perfect blend of history and modern convenience.

Comfortable Rooms and Dining Options
Each room at the Prince Of Wales Hotel features a bathroom with a bath and shower, along with amenities like a TV, tea/coffee facilities, and some even boast a relaxing spa bath. Indulge in traditional British dishes at the Colonial Restaurant or unwind with a drink at the golf-themed Clubhouse Bar.

Accessibility and Leisure
Enjoy easy access throughout the hotel with ramped entrances, lift access, and disabled-friendly rooms. Explore nearby attractions like Hesketh Park, Southport Pier, and the thrilling Splashworld water park just steps away.

Ready to immerse yourself in Victorian splendor and modern comfort? Book your stay at the Prince Of Wales Hotel today!

Important information:

Please note that there is scaffolding around exterior of the hotel while work is carried out.
Car parking at the hotel is limited (there are approximately 80 spaces) and spaces are on a first come, first served basis. If no spaces are available upon your arrival, parking is also available nearby at a similar cost (ask hotel staff for further details).
Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Location

Guest Reviews

7.9
Based on 6727 reviews
Cleanliness: 7.04
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 7.01
K
Kevin solo_traveller gb
9
Kevin, Derbyshire
Pros:

Hotel was a perfect place to stay in Southport, it was our first ever visit and not our last

Cons:

The hotel has a old fashioned feel, at times it felt like being on a old cruise ship, the staircase and swing doors and architecture where amazing how ever. It was a lovely stay

2026-08-29 via Nuitee
B
Bevandy solo_traveller gb
9
2026-08-29 via Nuitee
B
Brooks solo_traveller gb
10
I think its amazing hotel
Pros:

Everything we love

2026-08-29 via Nuitee
J
Joan couple gb
10
Lovely relaxing stay as always.
Pros:

We love the Victorian features in this hotel

Cons:

Nothing all excellent.

2026-08-28 via Nuitee
C
Christine solo_traveller gb
10
Pros:

Location was great
Cleanliness top marks
Staff very pleasant
Barmaid on duty on wednesday 25th August was most helpful to all her customers. 👍🏻 Well done to her

Cons:

No alcohol free available the first night and only one beer the second night
I think these days there should be a good choice of alcohol free beers and spirits
A small fridge in the rooms would be good as well

2026-08-28 via Nuitee
C
Cara family_with_children gb
9
2026-08-28 via Nuitee
H
Hartley solo_traveller gb
3
If going to prince of wales stick with cheaper rooms alot nicer than the more expensive ones
Pros:

We like staying at the prince of wales and with it being our wedding anniversary we booked a suite for a bit of luxury and ended up disappointed

Cons:

We didnt like the room we stayed in the mounbatten room when we walked in we didnt get the extra bit of luxury we was waiting for the furniture didnt match we had a single grey chair with one side table and the other side table had a fridge on top of it the dressing table in the front room would. Have been better in the bedroom and a sideboard putting in its place imstead the coffee machine which was an old tassimo was not working it was leaving most of contents in the pod. In the bedroom we had no bedside tables to put a drink on during the night the two drawer units one was under the tv and the other near the door the carpet was coming up near the door. The bathroom was grey and white and then you had this chocolate brown monstrosity in the corner which would have been better tiled in two different tones of grey. I never complain about the prince of wales but the room didnt match and nothing had really been thought out properly to say it had just been upgraded in future think we will stick to the cheaper rooms better thought out and just as nice in fact they are nicer than the more expensive rooms

2026-08-28 via Nuitee
J
Joyce solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-28 via Nuitee
J
Jill solo_traveller gb
10
2026-08-27 via Nuitee
M
Mandy solo_traveller gb
10
Pros:

Location value for money

Cons:

Uncomfortable mattress

2026-08-27 via Nuitee
A
Alan solo_traveller gb
5
2026-08-27 via Nuitee
K
Ken couple gb
8
we will be back
Pros:

breakfast was good room was clean as expected location was spot on to get any where in Southport

2026-08-27 via Nuitee
T
Thomas solo_traveller gb
5
Pros:

Nice rooms and building, staff were friendly

Cons:

Very disappointed by the online check-in. The messages sent via booking.com pushing you to use the online check-in feel overly aggressive and provides misleading information - the online check-in states check-in time is 4 pm, so I paid for early check-in to accommodate a 3 pm arrival time. However, when I arrived at the hotel I found out check-in time was actually 3 pm. Therefore, I was misled into paying extra for nothing.

In addition, check-out time is variably stated as 10 pm or 11 pm. This type of miscommunication is enough to make me rethink staying again.

Also WiFi is very slow.

2026-08-27 via Nuitee
W
Winnie 02 solo_traveller gb
8
A decent hotel with character
Pros:

On site parking, friendly and helpful staff, the hotel has character and old world charm. It's a cheap place to stay and very central so near to restaurants etc. It's used a lot for coach parties, drinks are reasonably priced and there was a singer on in the evening.

Cons:

The cups in the room weren't very clean but the bedroom itself was fine. Also the bathroom shelves needed cleaning better, and the shower knob needed fixing, it looked as if the cleaning had been done in a rush.

2026-08-26 via Nuitee
W
Williams solo_traveller gb
10
Fit for a Prince
Pros:

Clean room. Nice and quiet (G1).
Very clean bathroom - even had a bath and shower.
Exceptional staff especially reception
Great value for money incl the check in price of meals.
Fabulous outdoor area at the front of hotel.
Location A1 for access to Southport facilities of beach ,shops,walks, railway etc
Normally stay Travelodge but this will be my destination of choice in future.
A very pleasant,relaxing stay in a great location. The interior was stunning with revolving doors etc and an awesome ball room I viewed.
Thankyou for a great stay.

Cons:

Nothing to not like really
As with all UK hotels could do with refreshing but not a defect to my stay apart from pillows a little hard

2026-08-25 via Nuitee
J
John solo_traveller gb
9
2026-08-25 via Nuitee
T
Tony solo_traveller gb
8
2026-08-25 via Nuitee
L
Linda solo_traveller gb
5
Pros:

Location & parking

Cons:

Room with no proper wall..could hear everything said & done in next room🙉
Breakfast there was enough but 2 staff wasnt enough to stock, clear & keep everything running

2026-08-24 via Nuitee
J
Janet couple gb
9
2026-08-24 via Nuitee
P
Pearson solo_traveller gb
5
Pros:

It wasn't far from the pier and shops

Cons:

No ironing board in room .quite noisy from the rooms above you could hear alot of walking pay for parking

2026-08-24 via Nuitee