Prince Of Wales Hotel

Hotels
Britannia Hotels
7.9 (6486 reviews)
Lord Street , Southport , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room comfort issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.04
Concerns about uncleaned rooms and noises indicating pest issues.
Service
8.51
Staff were consistently described as friendly and helpful.
Location
9.05
Multiple comments highlighted the great location near the town center.
Room Quality
7
Complaints about dated furniture, noise, and comfort issues.
Amenities
7.53
Mixed feedback, with mentions of bar hours and entertainment issues.
Value for Money
8.49
Great location and good food at competitive prices.
Food and Beverage
8.54
Consistently good food and praise for breakfast quality.
Overall Experience
7.01
General satisfaction but with significant complaints dampening the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:21

Property Description

Victorian Charm and Convenient Location
Experience the elegance of the Prince Of Wales Hotel with its landscaped gardens and Victorian architecture. Just a short stroll from Southport Train Station and the beach, this charming hotel offers a perfect blend of history and modern convenience.

Comfortable Rooms and Dining Options
Each room at the Prince Of Wales Hotel features a bathroom with a bath and shower, along with amenities like a TV, tea/coffee facilities, and some even boast a relaxing spa bath. Indulge in traditional British dishes at the Colonial Restaurant or unwind with a drink at the golf-themed Clubhouse Bar.

Accessibility and Leisure
Enjoy easy access throughout the hotel with ramped entrances, lift access, and disabled-friendly rooms. Explore nearby attractions like Hesketh Park, Southport Pier, and the thrilling Splashworld water park just steps away.

Ready to immerse yourself in Victorian splendor and modern comfort? Book your stay at the Prince Of Wales Hotel today!

Important information:

Please note that there is scaffolding around exterior of the hotel while work is carried out.
Car parking at the hotel is limited (there are approximately 80 spaces) and spaces are on a first come, first served basis. If no spaces are available upon your arrival, parking is also available nearby at a similar cost (ask hotel staff for further details).
Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

7.9
Based on 6486 reviews
Cleanliness: 7.04
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 7.01
G
gerardcN9230LE Couples
2
Disgusting room
Pros:

Terrible upsetting when u asked and paid for a clean room at 70 pound disgusting
Dirty stained protection cover covering too stained toppers
Hole in wall by bed
Bland room
Dirty carpet
Stained ceiling
Bathroom tatty tiles etc hairs in sink hole
Will never return
Receptionist unhelpful reassured us the room would be clean?
Was too tied to complain slept on top of own clothes
Not happy

2026-07-25 via Tripadvisor
D
derek solo_traveller gb
10
Pros:

The staff on reception were so friendly, nothing a problem very helpful ,the breakfast was excellent 👌

2026-07-25 via Nuitee
Y
Yvonne solo_traveller gb
6
2026-07-25 via Nuitee
A
Ainscough solo_traveller gb
7
2026-07-25 via Nuitee
G
Geoffrey couple gb
9
Liked it a lot
Pros:

The location right on lord street,and the room was large and comfortable.and a view of lord street

Cons:

The lift wasn’t working

2026-07-24 via Nuitee
E
Elizabeth solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-07-24 via Nuitee
A
Angela couple gb
10
Hotel is lovely. Wheelchair friendly, staff are lovely. Food, location , entertainment is all good too. Also value for m
Pros:

Everything

Cons:

Nothing

2026-07-24 via Nuitee
M
Mark solo_traveller gb
5
2026-07-24 via Nuitee
J
June extended_group gb
10
Perfect
Pros:

Very lovely clean helpful receptionist highly recommend good evening entertainment to nothing was to much for them dog friendly lovely place

Cons:

Na

2026-07-24 via Nuitee
K
Karen couple gb
10
Absolutely fantastic
Pros:

The staff Antonio. Suzy. Carla and Robert are fantastic. Nothing is to much trouble. They are very friendly. Will make conversation where pissible. The hotel.is excellent. The staff make me feel so at home. The food is great

2026-07-24 via Nuitee
J
June couple gb
10
Lovely
Pros:

Come here quiet often beautiful place good staff good location close to everything can't fault it reception staff very welcoming and helpful very clean place can't fault it

Cons:

Na

2026-07-24 via Nuitee
J
john solo_traveller gb
6
,over priced and basic
Pros:

large airy bedroom and bed, hotel location

Cons:

room sparsely equipped ,minimum hot drinks , not replaced daily, as per bathroom. ongoing problem with TV, no phone,
lift not working two days struggle with cases as on 3rd floor, Breakfast food ok, dinner poor choice bland food, repetitive evening entertainment. hotel a little tired.

2026-07-23 via Nuitee
P
peter solo_traveller gb
8
Pros:

all very nice

2026-07-23 via Nuitee
P
Peter couple gb
8
A grand Victorian seaside hotel - enjoy it as we did!
Pros:

Our one night’s stay at the ‘Prince of Wales’ Hotel was a real pleasure. It was historic, spacious, and comfortable - and good value. Breakfast was good. too. Helpful staff. Thank you! I’m sorry that we couldn’t stay another night or two.

Cons:

N/A

2026-07-23 via Nuitee
C
colin couple gb
4
Basic accommodation
Pros:

Location

Cons:

No air conditioning,no maid service,no change of towels

2026-07-23 via Nuitee
A
Angela solo_traveller gb
8
Great no frills hotel, as long as the weather isn't hot!
Pros:

The staff were amazing, especially the receptionists. They went the extra mile to ensure we had everything we needed and were comfortable.

Cons:

The rooms were way too warm. Only one room in the hotel had aircon and that was loud so led to disturbed sleep all night.

2026-07-23 via Nuitee
J
Jonas extended_group se
9
Our stay did not get off to the best start, and we experienced a few issues with our room. However, what truly made the
Pros:

Our stay did not get off to the best start, and we experienced a few issues with our room. However, what truly made the difference was the outstanding way the hotel manager and the entire team handled the situation.

They listened, genuinely cared, and went above and beyond to make things right. Their kindness, professionalism, and exceptional customer service completely changed our experience. We left feeling valued as guests, and that level of hospitality deserves recognition.

Thank you to the whole team for turning a disappointing start into a memorable stay. Service like this is rare, and we truly appreciate it.

Cons:

See above

2026-07-23 via Nuitee
J
Jones solo_traveller gb
8
2026-07-23 via Nuitee
I
Irene couple gb
9
We had a lovely back in Southport
Pros:

Unfortunately, no air-conditioning as the weather has been extremely warm. It was hard to sleep apart from now fantastic accommodation really pleased after reading the reviews. I worried about coming here.

Cons:

The bedroom and the design of the building fantastic,

2026-07-23 via Nuitee
E
Elizabeth solo_traveller gb
8
Pros:

Lovely location, very helpful staff had a great singalong with my friends ,entertainment was lovely and a great surprise.

2026-07-23 via Nuitee