Prince Of Wales Hotel

Hotels
Britannia Hotels
7.9 (6269 reviews)
Lord Street , Southport , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Evening entertainment
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room comfort issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.04
Concerns about uncleaned rooms and noises indicating pest issues.
Service
8.51
Staff were consistently described as friendly and helpful.
Location
9.05
Multiple comments highlighted the great location near the town center.
Room Quality
7
Complaints about dated furniture, noise, and comfort issues.
Amenities
7.53
Mixed feedback, with mentions of bar hours and entertainment issues.
Value for Money
8.49
Great location and good food at competitive prices.
Food and Beverage
8.54
Consistently good food and praise for breakfast quality.
Overall Experience
7.01
General satisfaction but with significant complaints dampening the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:21

Property Description

Victorian Charm and Convenient Location
Experience the elegance of the Prince Of Wales Hotel with its landscaped gardens and Victorian architecture. Just a short stroll from Southport Train Station and the beach, this charming hotel offers a perfect blend of history and modern convenience.

Comfortable Rooms and Dining Options
Each room at the Prince Of Wales Hotel features a bathroom with a bath and shower, along with amenities like a TV, tea/coffee facilities, and some even boast a relaxing spa bath. Indulge in traditional British dishes at the Colonial Restaurant or unwind with a drink at the golf-themed Clubhouse Bar.

Accessibility and Leisure
Enjoy easy access throughout the hotel with ramped entrances, lift access, and disabled-friendly rooms. Explore nearby attractions like Hesketh Park, Southport Pier, and the thrilling Splashworld water park just steps away.

Ready to immerse yourself in Victorian splendor and modern comfort? Book your stay at the Prince Of Wales Hotel today!

Important information:

Please note that there is scaffolding around exterior of the hotel while work is carried out.
Car parking at the hotel is limited (there are approximately 80 spaces) and spaces are on a first come, first served basis. If no spaces are available upon your arrival, parking is also available nearby at a similar cost (ask hotel staff for further details).
Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

7.9
Based on 6269 reviews
Cleanliness: 7.04
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 7.01
S
Stephen Paul couple gb
10
Nice and comfortable very good food cum and enjoy
Pros:

It’s is nice and warm and comfortable

Cons:

Nice and clean

2026-05-30 via Nuitee
S
Stephanie solo_traveller gb
3
Pros:

Area was good

Cons:

Booked a suite and no sofa so we had lovely sitting room area with nowhere to sit, asked twice for a seating area, came up too late and we had already headed out for the evening

2026-05-30 via Nuitee
L
Lrainer solo_traveller gb
7
2026-05-30 via Nuitee
W
Wilson solo_traveller gb
8
Pros:

Great location and parking

Cons:

The room was roasting to hot.

2026-05-30 via Nuitee
C
Claire couple gb
10
Pros:

Great would come again

2026-05-30 via Nuitee
C
Ciro couple gb
6
ok, for what we needed
Pros:

Location is good, central to everything.

Cons:

Hotel is tired and overpriced

2026-05-30 via Nuitee
S
Stuart couple gb
3
Felt let down ruined our weekend away
Pros:

Location was great

Cons:

poor experience unfortunately when we arrived we was told we couldn't check in till 5 as they was busy which was frustrating as you have to hang around eventually we got bored and went further into town but when we came back at 11 there was no receptionist as he had gone over to a different hotel so waited 45 minutes till he come back then a further 20 minutes trying to do our room he didn't have a clue do in total spent 2 hours waiting to go in my room by uneducated staff

2026-05-30 via Nuitee
E
Elizabeth family_with_children gb
5
Restful
Pros:

Lovely maintained building

Cons:

Once checked in we went to our room to discover it hadn’t been cleaned since the last guest. So we were moved to another room. This room stank of dirty nappies and the extraction fan in the bathroom made a huge noise. We returned again to reception and was given a 3rd room. Thankfully this was great.

2026-05-29 via Nuitee
H
Hossein family_with_children gb
4
Honestly a little bit scary rooms
Pros:

Good location and nice and hospitality staff

Cons:

Old building and no air conditioner and no fridge and phone case for contact to reception in the room. The windows are locked and cannot be opened.

2026-05-29 via Nuitee
S
Sherry couple gb
6
Could not control heating and windows would not open
Pros:

Lovely Victorian hotel with features,

Cons:

downside is room was way too hot, so could not sleep, radiators would not turn off and windows would not open.

2026-05-29 via Nuitee
K
Kelly couple gb
4
Cons:

Arrived at the hotel to what can only be describes as utter chaos, there was no space on the car park and there was vehicles dumped everywhere so we had to pay for parking on the street next to the hotel. Arrived in reception to check in where we found a huge queue of people and only one young lady checking people in. Everyone was being advised that their rooms were not ready when we were advised when booking that check in was from 3PM. Another lady came to the reception desk(She looked like a manager) but im not sure what she was doing apart from being rude to people who where asking if their rooms were ready. I think more staff are needed in reception to deal with checking in. Room was clean but quite dated and the beds are very small

2026-05-29 via Nuitee
A
Andrea couple gb
4
A big disappointment
Pros:

Location and cleanliness

Cons:

The room has plaster in the bathroom, holes in the bath and a cracked sink. A heated towel rail that is on 24/7 but no openable bathroom window. The food was awful, been under a heat lamp far too long so was totally dry, tinned veg.

2026-05-29 via Nuitee
S
Steve couple gb
8
2026-05-28 via Nuitee
S
Sophie solo_traveller gb
1
Unbearable to breath on 4th floor
Pros:

Area

Cons:

The room was super hot the weather was to ring window
It was hard to breath
The lift is old and took ages to come up it was that bad we checked out on the Saturday despite booking till the Sunday
Horrible place ruined my birthday if I'm honest
Staff was not helpful
And the food was not the best disappointing to be honest

2026-05-28 via Nuitee
C
Colin couple gb
8
Pros:

Great location

Cons:

Hot pipes running along hallway made it very hot we where on floor 3,

2026-05-28 via Nuitee
D
Dave solo_traveller gb
9
Pros:

Na

Cons:

Na

2026-05-28 via Nuitee
couple gb
8
We have stayed here before and will do so again in the future. Thank you.
Pros:

Location. Large room and staff. Reception were very kind and let us have an early check in.

Cons:

The view from our window. It would have been lovely to have a room overlooking Lord Street if one had been available.

2026-05-28 via Nuitee
D
Deborah solo_traveller gb
10
Loved it and looking forward to the next time.
Pros:

Loved it. The staff were friendly, the room was warm, and everywhere is very, very clean — exceptionally so. Even the taps were properly descaled, the shower glass was streak-free, and there was plenty of hot water, which is not always the case in older hotels. I stayed for a couple of nights and then went back a fortnight later and stayed again — I even asked for the same room and got it :-)

Yes, it is an old hotel, and yes, some of the windows don’t close perfectly — but if you want that sort of thing, go and stay in a purpose-built, soulless block with double glazing.

I did half board the first time, and the food is plentiful and, despite some reviews I had read beforehand, was always hot and well stocked.

Dinner was generous and consistently served hot, with plenty of choice within a traditional, home-cooked style menu. The evening meals mainly consisted of classic British dishes such as pies, roast meats, chicken, vegetables, soups and simple desserts like sponge puddings and custards. While the food was plain in style rather than modern or international, it was well cooked, plentiful and very satisfying, with the option to go back for additional helpings.

Breakfast was excellent during my stay and was very different from some of the reviews I had read beforehand. Despite the hotel being extremely busy, the food was consistently hot, fresh and well replenished. There was a wide selection of typical breakfast items available, all regularly topped up even at peak times. The staff worked very hard to keep everything running smoothly and ensure there was always plenty available, which made for a very good experience overall.

Cons:

Nothing, it was all good and I will definitely go back.

2026-05-27 via Nuitee
C
carol couple gb
8
family time
Pros:

we always stay here great location and accessible for my husband

Cons:

we liked everything

2026-05-27 via Nuitee
D
DAVID couple gb
10
Pros:

Lovely historic building with all mod cons. Friendly helpful staff. Great value.

Cons:

Nothing

2026-05-27 via Nuitee