Palace Hotel & Spa Buxton

Hotels
7.4 (14692 reviews)
Palace Road , Buxton , gb
+44 871 221 0253

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Beautiful building
Helpful staff
Cons:
Miserable reception staff
Tired rooms
Inconsistent breakfast quality

Categories

Cleanliness
6.79
Some rooms seemed dated and in need of refreshment.
Service
7.76
Staff were generally helpful, but there were some inconsistencies in reception staff.
Location
7.8
Hotel is in a prime position for visiting Buxton.
Room Quality
6.75
Some rooms were too small or cold, though upgrades were offered.
Amenities
7.28
Facilities are adequate but additional charges for dogs and pool use were unexpected.
Value for Money
7.24
Offers decent value with Groupon deals, but some services had extra charges.
Food and Beverage
7.29
Food quality is generally good but breakfast could be improved.
Overall Experience
8.26
Overall a great stay with several good points, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:17

Property Description

Luxurious Victorian Charm
Experience the grandeur of The Palace Hotel Buxton & Spa, located in the heart of Buxton. Indulge in a refreshing swim at the hotel's swimming pool or pamper yourself at the on-site beauty salon.

Modern Comforts and Convenience
Enjoy the blend of Victorian elegance and modern amenities with comfy rooms, a restaurant serving delectable dishes, and convenient parking facilities (additional cost).

Ideal Location for Leisure and Adventure
With the Cavendish Golf Club just 800 meters away and easy access to explore The Peak District's natural beauty, The Palace Hotel Buxton offers the perfect base for your leisure or adventure-filled getaway.

Book now to immerse yourself in luxury and convenience at The Palace Hotel Buxton & Spa.

Important information:

Please note that pets are not allowed in the Superior Twin Room, Superior Double Room, Suite and Superior Family Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Location

Guest Reviews

7.4
Based on 14692 reviews
Cleanliness: 6.79
Service: 7.76
Location: 7.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.29
Overall Experience: 8.26
S
susan • couple • gb
7
nice hotel smallest room we have ever stayed in there
Pros:

good location wifi now availble free of charge very clean

Cons:

room was small no veiw tile missing in bathroom not easy to acess narrow steep stairs bathroom ventilation didnt work no spare pillows

2026-09-12 • via Nuitee
J
John • couple • gb
8
Very enjoyable
Pros:

Explanation breakfast
And lots of seats to relax in

Cons:

Everything ok

2026-09-12 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-09-12 • via Nuitee
D
David • couple • gb
8
2026-09-12 • via Nuitee
H
Helen • solo_traveller • gb
10
Most enjoyable
Pros:

Decor and ambiance

2026-09-12 • via Nuitee
S
Stuart • solo_traveller • fr
7
Pros:

The public areas are very grand.

Cons:

Our bedroom though large would have benefited from modernisation. The bed was uncomfortable and the bathroom badly laid out.

2026-09-12 • via Nuitee
K
Karen • couple • gb
9
Great time and lovely grounds
Pros:

Lovely location clean and spacious

Cons:

Nothing

2026-09-12 • via Nuitee
A
Alison • extended_group • gb
7
Great location and good value
Pros:

Great location; good value.

Cons:

Dated and tired. No parking spaces left. Only one towel

2026-09-12 • via Nuitee
I
Ian • couple • gb
8
2026-09-12 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-09-12 • via Nuitee
A
Andy • couple • gb
8
2026-09-12 • via Nuitee
E
Elizabeth • couple • gb
8
Short and comfortable.
Pros:

Set in Beautiful grounds.

Cons:

Room decoration was not as impressive as the building but for the price I was happy.

2026-09-12 • via Nuitee
E
Emma • solo_traveller • gb
8
Lovely stay
Pros:

The building is beautiful and is in a great location. The grounds are lovely and the staff were fantastic, everyone I spoke to was kind and very helpful.
Spa was great as well. A lovely break all in all.

Cons:

Room was a bit basic decor wise but perfectly comfortable and had everything needed

2026-09-11 • via Nuitee
W
Wilkinson • couple • gb
10
A lovely stay and so convenient the town came back for fish and chips
Pros:

The food the ambiance the staff were lovely

Cons:

The bed was a bit uncomfortable but I was so tired I did sleep

2026-09-11 • via Nuitee
B
Brenden • solo_traveller • gb
1
Cold water with zero resolution
Pros:

Cold water in bathroom
And couldn’t shower. Complained and told this would be resolved.. the team did nothing

Cons:

Cold water in bathroom
And couldn’t shower. Complained and told this would be resolved.. the team did nothing

2026-09-11 • via Nuitee
G
Gordon • solo_traveller • gb
10
2026-09-11 • via Nuitee
D
David • couple • gb
6
We enjoyed our visit to Buxton.
Pros:

An excellent location for our needs. Excellent pool, but surprised to be charged extra to use this pool. Plenty of comfortable seating around the hotel. Pleasant garden area.

Cons:

The hotel was very crowded so breakfast supplies ran out unless you came down early. Content of breakfast not very inspiring. No fresh fruit our choice of bread. For a so-called standard double room - the room was very small and poorly equipped. Bathroom large but poor over bath shower, and limited facilities. Fortunately the climate during our stay was good, otherwise the bathroom would have been very cold.

2026-09-11 • via Nuitee
S
Sue • couple • gb
10
We spent two nights feeling beautifully relaxed, well looked after and well fed.
Pros:

This is an older hotel and we were unsure what to expect. It was amazing! This hotel is perfect for relaxing, reading a paper or book or meeting up with other guests. Not many hotels provide comfortable seating these days. And if this is classed old fashioned, long may it continue. What a beautiful hotel close to tourist attractions and shops.

Cons:

The kettle lead was too short for comfort and a lamp on each side of the bed would be useful. There was another lamp but no socket. Neither of these were huge issues but would be nice to have.

2026-09-11 • via Nuitee
I
Ian • couple • gb
9
2026-09-11 • via Nuitee
A
Anne • couple • gb
8
We had a very enjoyable time in Buxton and the Palace Hotel was great
Pros:

Location excellent for railway station and Opera House

Cons:

Our room was quite small and access to the en suite difficult

2026-09-11 • via Nuitee