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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Private parking
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Heated pool
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Victorian Charm
Experience the grandeur of The Palace Hotel Buxton & Spa, located in the heart of Buxton. Indulge in a refreshing swim at the hotel's swimming pool or pamper yourself at the on-site beauty salon.
Modern Comforts and Convenience
Enjoy the blend of Victorian elegance and modern amenities with comfy rooms, a restaurant serving delectable dishes, and convenient parking facilities (additional cost).
Ideal Location for Leisure and Adventure
With the Cavendish Golf Club just 800 meters away and easy access to explore The Peak District's natural beauty, The Palace Hotel Buxton offers the perfect base for your leisure or adventure-filled getaway.
Book now to immerse yourself in luxury and convenience at The Palace Hotel Buxton & Spa.
Please note that pets are not allowed in the Superior Twin Room, Superior Double Room, Suite and Superior Family Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 14 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and costs GBP 7 per 24 hours.
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Parking
Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.
Location
Guest Reviews
Comfortable room and friendly obliging staff. The hotel itself is magnificent and worth the stay for the sumptuous building alone. Great swimming pool and sauna facilities enjoyed by all.
Payment to use the pool and sauna is not included in the room price.
Location of the hotel
Great location, really clean and beautiful!
Smart TV’s would be a great investment.
Excellent staff on reception, lady was very helpful and efficient.
No shampoo or shower gel in the room.
Jane in reception excellent. Went out of her way to be helpful. The pool was good - but strange having to pay for it on a daily basis as an extra.
Some plugs and sockets round and some square - as a result unable to use standard lamp and fan. Windows fixed so that could not be fully opened which made room very hot in the heat wave conditions - really needed to be able to open window fully.
The hotel was in a good location for where I was working.
The rooms were very tired especially the bathrooms the shower head was full of limescale and didn’t work properly.
It proved that elegant town centre hotels can still deliver a sensibly priced package.
Slight misunderstanding re room cleaning. Options could be better explained when checking in.
A splendid Victorian hotel in a great location ||||||||My room was comfortable, but unfortunately tucked away at the back of the hotel with a restricted view - and a constant loud humming day and night, which I think came from the exhaust of the air conditioning plant.
Room location - but I think the hotel was full because of the Buxton festival.
Very comfortable & spacious room with excellent facilities.
Lovely view of Buxton from the window.
Comfortable bed.
It would have been helpful if the curtains had been drawn closed during the day, as the south-facing room was a bit too hot to sleep comfortably. Luckily I found the fan in the wardrobe which allowed us to get sleep.
Location - adjacent to station and very close to the town and all the Buxton Festival events.
Very poorly maintained hotel. Serious problems with plumbing in my room. WC did not clear when repeatedly flushed. When bathroom wash basin emptied, water flushed back through plug hole in adjacent bath. Kettle had damaged switch (potentially risk of electric shock?). Impossible to open window but probably deliberate as would have danger of falling through it. Wanted to tell reception but always busy. Astonished to learn late on second day that rooms are not serviced unless service requested on evening before (not told this when checked in but wasn't expecting the problems).
The location in the centre of Buxton could scarcely have been more convenient.
Nothing
Water didn't drain properly out of bath
Lovely historic building. Breakfast fine.staff good.
The view out the rear from our room was grim but spent most of our time out so with the curtains drawn in the evening no issues.
Have been many times its a beautiful building never had a complaint some off the bedrooms are a bit tired but I suppose that's the character of the palace !!
The facilities are excellent. I particularly like the bar and other seating areas to work in and the outside area is very pleasant
I did have an issue with the free wifi in the room which prevented me from working in private
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