Best Western Brantford Hotel and Conference Centre

Hotels
Best Western
7.9 (778 reviews)
19 Holiday Dr , Brantford , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Decent breakfast
Spacious rooms
Cons:
Dirty rooms
Unfriendly service
Cold and unclean pool

Categories

Cleanliness
6.9
Cons mentioned several dirty areas and worn down rooms.
Service
7.9
Mixed reviews; some staff were described as unfriendly.
Location
8.9
Good location mentioned multiple times as a positive aspect.
Room Quality
7.4
Some rooms were noted to be run down and uncomfortable.
Amenities
7.4
Indoor pool experience was poor; some amenities underwhelming.
Value for Money
8.4
General perception was that it was reasonable for the price they paid.
Food and Beverage
8.9
Breakfast and food options generally received positive reviews.
Overall Experience
7.4
Mixed experience; positives in food and location but issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:38

Property Description

Indulge in Comfort and Convenience at Best Western Brantford Hotel and Conference Centre

Luxurious Accommodations: Guest rooms at Best Western Brantford Hotel and Conference Centre are equipped with a cable TV, work desk, refrigerator, and coffee machine for your comfort and convenience.

Relax and Unwind: Enjoy the indoor swimming pool, on-site bar and restaurant, and free WiFi during your stay at Best Western Brantford Hotel and Conference Centre.

Perfect for Events: With meeting and banquet facilities, an on-site fitness centre, room service, and Myra's Bar & Grill, this hotel is ideal for both business conferences and leisure events.

Experience the best of Brantford at Best Western Brantford Hotel and Conference Centre. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YHM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 778 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 7.4
J
Janet family_with_children ca
8
very nice and quite affordable
Pros:

pretty nice. a bit of an upgrade from the usual Super 8. comfort inn etc

2026-06-26 via Nuitee
L
Lee couple ca
8
2026-06-26 via Nuitee
B
Brenda family_with_children ca
9
Very comfortable
Pros:

Great breakfast and friendly staff

2026-06-25 via Nuitee
S
Sarah family_with_children ca
4
Under Construction
Pros:

Friendly staff

Cons:

Currently under construction and no where during booking did it tell you that. Our floor was a construction mess; drywall mud all over the hallway floor, drywall dust everywhere...etc. Hotel is outdated and poorly laid out.

2026-06-25 via Nuitee
T
Thiesen solo_traveller ca
8
2026-06-22 via Nuitee
S
Stakhurska couple ca
8
Взагалом не погано, але я очикувала кращого. В номерах, требо оновити ремонт.
Pros:

Що був вихід на двір, і своє авто можна було поставити біля своєї кімнати.

Cons:

Заблоковані двері на вулицю, і чуже авто біля кімнати. Яке сосіди ремонтували, і постійно , то заводили його, то глушили.

2026-06-21 via Nuitee
D
Debra couple us
8
Pros:

I wasn't happy that I wasn't able to take a bottle of the shampoo and body wash home as the desk clerk was ki d of rude about. I was so willing to pay for it but was rudely told no.

2026-06-21 via Nuitee
S
Shiloh couple ca
7
Fine for what we needed
Pros:

Location to highway was perfect

Cons:

Not the property’s fault but there were kids running around the hallway until 1am. Kept us awake.

2026-06-19 via Nuitee
M
Mike solo_traveller ca
10
2026-06-17 via Nuitee
K
Karl couple ca
10
2026-06-17 via Nuitee
O
Ouellet couple ca
6
Fine but some disappointments
Pros:

Close to where we needed to go and to hwy 403. Had fish and chips for dinner, very good.

Cons:

Hard ridge on left side of bed. Sliding door to balcony very hard to open. Breakfast fine but buffet food lukewarm. Elevator broken.

2026-06-08 via Nuitee
M
Mumtaz extended_group ca
9
2026-06-03 via Nuitee
K
Kathy M Staton couple ca
9
2026-06-02 via Nuitee
V
Vivian solo_traveller ca
10
Pros:

It was located by the highway and the breakfast was very good. Ìt was very clean and the decorating was very modern.

Cons:

Nothing, it wàs great stay.

2026-05-31 via Nuitee
C
Carolyn couple ca
10
Pros:

Clean

Cons:

Some other guest were very noisy the one night and the fire alarm went off as well.

2026-05-30 via Nuitee
A
Alexander couple us
9
2026-05-25 via Nuitee
F
Faith extended_group ca
7
Next time id ask for a room quiet area no neighbors and id check if vlean and full of shampoos before staying
Pros:

—Nice gardens
-Clean and nice looking bathrooms in lobby
-Pictures of famous encounters
-Restaurant in bar
-Friendly staff
-Grass area by rooms ( not mine :( )

Cons:

- big clock in pool area was not at the right time, which made us late for funeral one of us was the pallbearer! We were not happy!
-room choice by the highway
Instead of more quiet area even if hotel was barely full
-Floors in my room were very sandy everywhere
-i had not brought any shampoo nor conditioner nor soap, i usually do. Got in shower no soap no conditioner, didn’t look my best that day for funeral
-there was something like plastic in scrambled eggs
-guy beside my room, was fighting early early morning and using cussing words woke me up and i got scared if the banging
-dog on other side of room barked several times

2026-05-25 via Nuitee
K
Kenna couple ca
1
Death trap
Pros:

The pool

Cons:

Sparking outlet next to my bed. Then mad to feel stupid for plugging in my iphone charger that only has two prongs because outlets have 3. Than asked to plug in my iphone into a faulty socket so the could see the sparks for themselves. I throw a fit because why would i risk a $2000 iphone so they can see sparks. I got upset left saying i was checking out. The maintenance man and manager than proceeded to talk about while being roughly 20 ft behind me so i got even moree mad turned around and I said just because I’m disabled does not mean I’m retarded you shouldn’t be talking about me like I can’t hear you. Then I was told repeatedly to calm down by the manager like that was gonna work and telling me that the maintenance man didn’t have any customer service skills, but this manager’s customer service skills were calmed down. We didn’t tell you we wouldn’t give you anything. I literally told him I don’t want anything at this point I want to leave. And I told him that if this company didn’t want to make it better that his boss could reach out to me because I did not want to speak to him. Well that was yesterday when I checked out and I still have not heard from them surprise surprise.

2026-05-22 via Nuitee
T
Tina family_with_children ca
6
Pros:

The staff was friendly and breakfast included.

Cons:

The room smelled weird and the air conditioner was very loud so we didn't get a good night's sleep. Overall I think the rooms need to be renovated. There could also be better lighting in the room. The passage way also smelled.

2026-05-17 via Nuitee
S
Shelley solo_traveller ca
7
Pros:

Room was clean & comfortable
had coffee and tea which is nice.

Cons:

No Kleenex in the room.
No shower barrier at the bottom for the walk in shower so water was all over the bathroom floor

2026-05-14 via Nuitee