Best Western PLUS Port O'Call Hotel

Hotels
•
Best Western Plus
8.1 (1828 reviews)
1935 McKnight Boulevard Northeast , Calgary , CA
+1 403-291-4600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent pool / water park (family-friendly)
Helpful and friendly staff / night manager
Comfortable beds and pillows
Convenient location near airport and restaurants
Clean rooms reported by many guests
Free/indoor parking and easy check-in
Cons:
Food & beverage issues (notably a serious complaint about the Jets lounge)
High price and perceived poor value (expensive breakfast, limited pool time)
Occasional rude or unhelpful front desk interactions
Room issues: broken AC, older decor, repairs needed
Hallway noise / children running unsupervised on floors
Pool-related issues for some (broken jets, limited hours)
Only one working elevator reported
No on-site laundry mentioned by guests

Categories

Cleanliness
8.3
Generally reported as very clean in multiple reviews (rooms and pool area praised), though a few mentions noted a not-the-cleanest room and some pool-area cleaning could improve.
Service
9
Staff and night manager frequently praised for helpfulness; front desk and breakfast restaurant noted as positives, though isolated reports of an unfriendly check-in agent and unaddressed hallway noise exist.
Location
9.1
Convenient location repeatedly mentioned (close to airport, easy to find, near restaurants), consistently cited as a strength.
Room Quality
7.5
Mixed: beds and pillows frequently described as excellent, but several reports of broken AC, older decor, and small repairs needed reduce the score.
Amenities
9.4
Amenity highlights (pool and water park) are repeatedly described as the best feature and excellent for families; some isolated issues (broken jets, limited pool hour) noted but overall very strong.
Value for Money
6.8
Several guests felt the price (example $250/night) and extra costs (pricey breakfast, limited pool access) made value disappointing for some stays.
Food and Beverage
6.5
Mixed to negative: the Jets lounge received strong criticism (serious food/odor issue), while breakfast reviews vary from good to overpriced or not included; overall weak compared to other aspects.
Overall Experience
8.2
Overall family-friendly and fun due to the pool/water park and helpful staff, but some guests had significant negative incidents (noise, food issue, room problems) leading to varied experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Amenities and Services

Located in Calgary, Best Western PLUS Port O'Call Hotel offers exclusive access to its on-site pool and waterpark for registered guests. Enjoy free Wi-Fi and underground heated parking during your stay.

Deluxe Room Features

Relax in comfort with a flat-screen TV, mini refrigerator, microwave, and coffee-maker in each guest room.

Dining and Entertainment Options

Indulge in mountain views while dining at Skyharbour Grill or catch a game at Jetz Bar and Lounge. Unwind at the fitness centre, hot tub, or sauna, and take advantage of the 24-hour business centre.

Book now to experience the perfect blend of luxury and convenience at Best Western PLUS Port O'Call Hotel in Calgary!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.1
Based on 1828 reviews
Cleanliness: 8.3
Service: 9
Location: 9.1
Room Quality: 7.5
Amenities: 9.4
Value for Money: 6.8
Food and Beverage: 6.5
Overall Experience: 8.2
J
Jolliby • family_with_children • ca
9
IT WAS A COMFY.
Pros:

The water park is the best

Cons:

No laundry

2026-10-30 • via Nuitee
A
Arlene • family_with_children • ca
10
2026-10-30 • via Nuitee
C
Chantelle • couple • ca
6
We will not be returning
Pros:

The front desk staff and the breakfast restaurant are the only things holding this hotel

Cons:

The last three times I have booked a suite for my husband and I to get away, there have been people on our floor letting their kids run rampant in the hallways. When mentioned to staff nothing was done.
Paying over $250 for a room to get zero sleep sucked. Both occasions we ended up leaving before 9 am.
Jets lounge has the most awful food I have ever experienced. You could smell my husbands fish and chips before they hit the table (like straight rotten fish), waitress told us “it’s fish, of course it’s going to smell like that”, not like rotten fish lady! Needless to say he didn’t eat it and shared my meal.

2026-10-30 • via Nuitee
G
Garte • family_with_children • ca
9
If i go to Calgary i still stay choose here again.
Pros:

I like the room especially the bed. Also the swimming pool is nice.

Cons:

No complementary drinks.

2026-10-30 • via Nuitee
D
Darrin • solo_traveller • ca
8
2026-10-28 • via Nuitee
S
Schylar • family_with_children • ca
10
2026-10-28 • via Nuitee
M
Mathieu • couple • ca
8
Pros:

Tout était parfait pour le prix

2026-10-27 • via Nuitee
M
Maria • couple • ca
7
Pros:

Great hotel stay but could have more food options

2026-10-27 • via Nuitee
M
Mairi • family_with_children • ca
8
2026-10-27 • via Nuitee
M
Matt • family_with_children • ca
9
2026-10-26 • via Nuitee
A
Arthur • family_with_children • ca
10
2026-10-25 • via Nuitee
A
Arthur • family_with_children • ca
9
Pros:

The facilities and location

2026-10-25 • via Nuitee
M
Melissa • family_with_children • ca
10
The best for families with young children who love water slides!
Pros:

Cleanliness and amenities

Cons:

None

2026-10-24 • via Nuitee
P
Peralta • family_with_children • ca
4
Nice
Pros:

Breakfast was fine nothing special friendly stuff at the buffet

Cons:

When we checked in oct 22 around 3pm the lady is not nice she didn’t listened to me that I already included the breakfast buffet in my booking. She seems upset. But eventually, she gave me the voucher. The room we got had a broken ac which we didn’t complain about because we felt that they would not give any action cause we are staying only for a night

2026-10-24 • via Nuitee
D
Don & Barb • couple • ca
8
2026-10-22 • via Nuitee
D
Doug • solo_traveller • ca
9
Pros:

Very clean & easy to find

2026-10-21 • via Nuitee
S
Seyi • solo_traveller • ie
8
2026-10-21 • via Nuitee
K
Kaylee • family_with_children • ca
10
2026-10-21 • via Nuitee
G
Gurmanjit • extended_group • ca
10
2026-10-20 • via Nuitee
C
Colette • family_with_children • ca
10
Great stay, had lots of fun!
Pros:

Great location. The pool was amazing!

Cons:

The jets in the hot tub in the gym area were broken.

2026-10-20 • via Nuitee